<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p>This role is onsite in Brighton, MA 5x per week, non-negotiable, do not apply if you aren't open to working onsite 5x per week</p><p><br></p><p><strong>Job Title</strong>: Administrative and Operations Coordinator - Technology Team Support</p><p><br></p><p><strong>Job Summary</strong>: We are seeking an extremely organized and proactive Administrative and Operations Coordinator to assist our technology team with scheduling, data input, certification tracking, and consistent follow-ups. This role is critical in ensuring all team members complete required certifications and trainings within specified timelines. The ideal candidate will need exceptional organizational, communication, and follow-through skills to manage multiple responsibilities, while diligently documenting and monitoring progress to maintain compliance standards.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Scheduling</strong>: Coordinate and manage meeting calendars, training sessions, and certification deadlines to ensure team members have access to all required resources.</li><li><strong>Data Input & Tracking</strong>: Maintain accurate records of certifications, trainings, and other compliance requirements in designated systems.</li><li><strong>Certification and Training Follow-Up</strong>: Actively track the status of individual team members’ certification and training completions. Proactively remind those who are not compliant and ensure consistent follow-ups via email, messaging, or other methods of communication.</li><li><strong>Documentation</strong>: Maintain detailed reports and logs for certification progress, escalations, and completed follow-ups, ensuring data is centralized and up-to-date.</li><li><strong>Reporting</strong>: Provide recurring updates to leadership regarding team compliance performance, outstanding certifications, and any roadblocks.</li><li><strong>Consistent Outreach</strong>: Communicate persistently and professionally with team members who have outstanding tasks, reinforcing deadlines and expectations without compromising relationships.</li><li><strong>Process Improvement</strong>: Identify and suggest opportunities to streamline certification tracking and follow-up processes for greater efficiency.</li></ul><p><br></p>
<p>We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.</p><p>• Collaborate with users to identify and resolve application-related issues efficiently.</p><p>• Support and maintain Active Directory configurations and ensure optimal system performance.</p><p>• Manage and troubleshoot computer hardware, including Dell Technologies systems.</p><p>• Utilize knowledge of Cisco Technologies to ensure seamless network operations.</p><p>• Assist users with application features, report generation, and data entry processes.</p><p>• Work closely with municipal officials and private sector employees familiar with various software platforms.</p><p>• Stay up-to-date with competitor software systems and provide insights on their functionality.</p><p>• Document support processes and maintain accurate records of issue resolutions.</p><p>• Deliver training sessions and guidance to users for effective application utilization.</p>
<p>seeking a motivated and detail-oriented Administrative & Accounting Assistant to join our team. This role combines traditional administrative support with accounting assistant responsibilities, providing essential support to our operations, accounting, and project management teams. The ideal candidate will be proactive, organized, and comfortable handling both financial documentation and day-to-day office functions in a fast-paced construction environment.</p><p>Key Responsibilities</p><p>Administrative & Office Support</p><p>• Retrieve and distribute mail from the PO Box</p><p>• Monitor voicemail inbox; triage and forward messages to appropriate staff</p><p>• Order and maintain office and kitchen supplies (weekly or as needed)</p><p>• Coordinate and assist with office-wide mailings (FedEx, USPS, mass distributions)</p><p>• Oversee onboarding logistics for new hires, including distributing apparel, and coordinating technology setup (iPads, covers, stylus pens, etc.)</p><p>• Serve as a liaison for internal tech support; maintain equipment such as copiers, printers, and plotters</p><p>• Coordinate the ordering and proofing of company apparel and marketing materials</p><p>Accounting & Project Support</p><p>• Assist with accounts payable processes and credit card receipt reconciliation</p><p>• Gather, organize, and assemble invoices for residential billing packets</p><p>• Generate and track monthly lien waivers for residential projects</p><p>• Proofread, format, and edit AIA subcontracts for accuracy and consistency</p><p>• Track and enter new vendor packets into Sage accounting system</p><p>• Obtain, monitor, and update certificates of insurance for office and subcontractors; send monthly reports on expired policies</p><p><br></p><p><br></p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127</u></em></strong></p>
<p>Our client is transforming the way people experience life insurance, putting human connection and everyday families at the center of everything they do. This is more than a reporting role — it’s your chance to contribute to a company that prioritizes impact, growth, and a mission-driven culture.</p><p><br></p><p><strong>🧠 What You’ll Do</strong></p><p>As Manager of Financial Reporting, you’ll lead a team of three and serve as a key liaison between business operations, executive leadership, and external regulators. Your impact will span across internal financial analysis, statutory reporting, regulatory compliance, and developing scalable, tech-savvy reporting processes.</p><p><br></p><p><strong>You’ll be responsible for:</strong></p><ul><li>Preparing, analyzing, and delivering internal and external financial reporting (GAAP & Statutory)</li><li>Managing chart of accounts, general ledger, and performance metrics</li><li>Partnering with senior leadership and cross-functional teams to inform strategic decisions</li><li>Supporting audits, state filings, and other regulatory compliance efforts</li><li>Mentoring and developing your team, while remaining hands-on</li><li>Innovating systems and reporting tools for accuracy, efficiency, and insight</li><li>Leading a team of 3 accountants</li></ul><p><br></p><p><br></p>
<p><strong>Experienced Commercial Real Estate Paralegal</strong></p><p>Robert Half Legal Permanent Placement's busy legal client with a sophisticated commercial real estate practice is seeking a highly organized, detail-oriented <strong>Paralegal</strong> to support a dynamic group of attorneys in the <strong>Natick/Needham area.</strong> This is an<strong> opportunity</strong> for a legal professional who thrives in a fast-paced environment and enjoys being part of a collaborative, tech-forward team. Great pay and benefits for the right candidate - 4 weeks vacation etc. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support commercial real estate transactions from start to finish</li><li>Order and review documents, including title, survey, and due diligence materials</li><li>Conduct complex searches (UCC, bankruptcy, litigation)</li><li>Prepare estoppels, closing documents, and binders</li><li>Draft routine correspondence and manage timelines</li><li>Liaise with clients, outside counsel, and state agencies</li><li>Maintain organization across multiple attorney preferences (8 attorneys, 2 paralegals)</li><li>Embrace and utilize emerging legal technologies, including AI tools</li></ul><p><br></p>
<p>Excellent opportunity to join a Publicly Traded Life Sciences Company in the Billerica area in need of a Senior Accountant. The Senior Accountant in a newly created position will report into the Accounting Manager and will work closely with Senior Leadership team. The Senior Accountant is responsible for preparing financial reports, performing account reconciliations, maintaining the general ledger, managing fixed assets and assisting with audit preparations. BS Degree required, MBA or CPA preferred with 5 years of experience in accounting or finance. Knowledge of U.S. GAAP and SOX compliance along with advanced Excel skills required and ability to work with large volumes of transactional data. This is an excellent opportunity to join a growing Life Sciences Company with excellent technology, built out for expansion offering future growth opportunities. Strong leadership team in place, team collaborative friendly environment, onsite gym along with strong overall benefits Hybrid model (ideally 3 days on site) but flexibility when needed. Email dino.valeri@roberthalf;com or message me thru LinkedIn for immediate consideration.</p>
Job Title: Hardware Design Engineer<br><br>Company Overview: (Confidential) is a dynamic and innovative small company specializing in Network Storage. We are committed to pushing the boundaries of technology and delivering cutting-edge solutions to our clients. As we continue to grow, we are seeking a talented and versatile Hardware Design Engineer to join our team.<br>Position Overview: As a Hardware Design Engineer at [Company Name], you will play a crucial role in the development and implementation of hardware solutions for our diverse range of projects. You will work closely with cross-functional teams, contributing to the entire product development lifecycle, from concept to production.<br><br>Key Responsibilities:<br>1. Circuit Design and Analysis: <br>o Design and optimize analog and digital circuits for various applications.<br>o Perform circuit simulations and analysis to ensure performance and reliability.<br>2. PCB Layout and Prototyping: <br>o Create and modify PCB layouts using industry-standard tools.<br>o Oversee the prototyping process and collaborate with manufacturers to ensure design integrity.<br>3. Component Selection and Sourcing: <br>o Research and select appropriate components based on project requirements and cost considerations.<br>o Work with suppliers to source components and manage the supply chain.<br>4. Testing and Validation: <br>o Develop and execute test plans to validate hardware designs.<br>o Troubleshoot and debug hardware issues during development and testing phases.<br>5. Collaboration with Cross-functional Teams: <br>o Work closely with software engineers, firmware developers, and other team members to integrate hardware components seamlessly.<br>o Participate in design reviews and provide valuable input to enhance overall system performance.<br>6. Documentation: <br>o Create comprehensive design documentation, including schematics, layouts, and design specifications.<br>o Maintain accurate records of changes and updates throughout the development process.<br>7. Compliance and Standards: <br>o Ensure hardware designs comply with relevant industry standards and regulations.<br>o Stay abreast of emerging technologies and industry trends to incorporate into design practices.<br><br>Qualifications:<br>• Bachelor's or Master's degree in Electrical Engineering or a related field.<br>• Proven experience in hardware design, including circuit design, PCB layout, and prototyping.<br>• Proficiency with industry-standard tools such as Altium, Cadence, or Eagle.<br>• Strong analytical and problem-solving skills.<br>• Effective communication and collaboration skills.<br>• Ability to manage multiple tasks and projects simultaneously.<br>• Familiarity with relevant industry standards and regulations.
<p>Technology Company with 35+ year history and expanding North American Operations located in the Greater Boston area seeks a Senior Accountant. This will be the # 1 Finance person at this location, reporting into the local leadership team and will work closely with International HQs. This position will have a broad range of responsibilities including month end close activities, financial statement preparation, project job costing, balance sheet and income statement reconciliations, transactional accounting oversight including AP, AR along with budget and forecasting functions. The candidate should have a BS Degree in Finance or Accounting, MBA preferred with 5+ years of progressive corporate accounting experience with strong GAAP and G/L knowledge. Strong communication skills are required, fluent in Spanish is required as this position supports international locations. This is a great opportunity for an experienced Senior Accountant looking to be in a financial leadership role, part of an excellent Finance team and great work/life balance culture. Very strong benefits offered along with aggressive 401K match program, reach out to Dino Valeri at dino.valeri@roberthalf or message me thru LinkedIn. </p>
<p><em><u>Associate – ESG & Portfolio Analytics </u></em></p><p><strong>Growing Private Equity Firm </strong></p><p> </p><p>Growing Private Equity firm in the Boston area is looking to expand its ESG and Portfolio Analytics team by adding a motivated Associate. With a 4-day in-office schedule, this role strikes the perfect balance between independence and collaboration AND the opportunity to get into the PE industry.</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>Collaborating with the elite ESG and Portfolio Analytics team to analyze and manage data across environmental, social, and governance (ESG) metrics while driving improvements across the portfolio.</p><p>Contributing to broader portfolio performance initiatives, encompassing operational, financial, and technical data analysis.</p><p>Applying advanced analytics, creating dashboards, and preparing executive-level presentations to communicate insights effectively.</p><p>Engaging with leadership teams to deliver actionable recommendations and innovative solutions.</p><p>NOTE: this role, although offering some amazing experience, is NOT designed to be a springboard to the deals side of the firm.</p><p> </p><p><strong>What's Offered:</strong></p><p><strong>Compensation:</strong> targeting $125K base salary with performance-based bonus; total cash comp target $150k +/-</p><p><strong>Benefits:</strong> Comprehensive package designed to support your health, financial wellness, and work-life balance.</p><p><strong>Growth Potential:</strong> Direct interaction with leadership, creating opportunities for visibility and professional development. Great mentoring from above.</p><p> </p>
<p>We are seeking a Inventory Control Specialist to join our team in Haverhill, MA. In this role, you will be responsible for performing inspections, operate testing equipment, maintain accurate records, and support continuous improvement of testing processes. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Evaluate electronic components and determine pass/fail decisions based on quality and performance.</li><li>Operate, maintain, and troubleshoot testing equipment, tools, and software.</li><li>Record daily testing results, including pass/fail outcomes and reasons for failures.</li><li>Verify that the correct platforms and configurations are used for each product type.</li><li>Organize, track, and document tested products with details such as specifications, quantities, and sources.</li><li>Research and confirm product specifications through manufacturer websites and resources.</li><li>Follow safety protocols, including proper use of anti-static gear, and log compliance results.</li><li>Maintain a clean, organized, and quality-compliant testing area.</li><li>Contribute to process improvements by recommending workflow or equipment updates.</li><li>Prepare and deliver regular reports on testing activities and outcomes to management.</li></ul><p><br></p><p><strong>Why Work Here?</strong></p><ul><li>Steady full-time schedule: <strong>Mon–Fri, 8:30 AM – 5:30 PM</strong></li><li>Opportunity to work with advanced technology and contribute to process improvements.</li><li>Supportive environment with opportunities to learn and grow.</li></ul><p><br></p>
<p>The Senior Investment Operations Analyst will play a key role in supporting a significant portfolio of assets spanning various complex investment classes, including illiquid credit, asset-backed securities, and real assets. This position emphasizes developing a strong understanding of these asset classes and leveraging technology to streamline processes and improve operational efficiencies. </p><p><br></p><p>Utilizing tools like VBA to automate workflows and create metrics, the analyst will identify areas for improvement within asset management systems and processes. </p>
<p>Are you an experienced Systems Administrator with a strong background in infrastructure and systems management, eager to contribute to the success of a dynamic professional services firm? This hybrid role, based out of downtown Boston, offers the opportunity to grow your skills in a collaborative environment while working onsite 3 days per week. If you’re skilled in Windows Server environments, Active Directory, VMware, and backup solutions, we’d like to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Server Management:</strong> Manage and maintain Windows Servers (2016, 2019, 2022), ensuring reliability, performance, and scalability to meet business needs.</li><li><strong>Active Directory Administration:</strong> Maintain and configure Active Directory infrastructure, including DNS, DHCP, FSMO roles, Sites and Services, and group policies.</li><li><strong>Virtualization Support:</strong> Administer VMware environments, including Horizon and gold image maintenance, ensuring optimal virtualization operations.</li><li><strong>Cluster Configuration:</strong> Assist with configuring and maintaining server clusters (experience here is a plus but not required).</li><li><strong>Backup & Recovery:</strong> Take ownership of backup strategies and recovery operations, particularly using solutions such as Veeam; ensure data integrity and implement effective disaster recovery protocols.</li><li><strong>Monitoring & Maintenance:</strong> Conduct regular system monitoring, troubleshooting, and preventive maintenance to address issues proactively.</li><li><strong>Security & Compliance:</strong> Ensure systems adhere to organizational security standards and compliance requirements.</li><li><strong>Documentation:</strong> Create and maintain detailed records of configurations, processes, troubleshooting guides, and incident reports.</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
We are looking for a dedicated and detail-oriented Senior Internal Auditor to join a respected financial services firm in Boston, Massachusetts. In this role, you will play a critical part in evaluating and enhancing the organization's control environment while contributing to key compliance and certification initiatives. This position offers a unique opportunity to collaborate across departments and drive improvements in internal auditing processes.<br><br>Responsibilities:<br>• Evaluate and test internal controls across finance, operations, and IT to ensure compliance with organizational and regulatory standards.<br>• Document audit findings and make recommendations to address control gaps and testing exceptions.<br>• Collaborate with external auditors and internal teams, including Finance, IT, and Compliance, to support certification programs.<br>• Monitor and assess changes in organizational processes, product offerings, and technology to identify and address scope changes in audit reports.<br>• Review and analyze subservice organization control reports to determine the adequacy of vendor environments.<br>• Provide insights and suggestions on draft audit reports to align with established guidelines and standards.<br>• Contribute to the successful completion of annual certification processes, including Type 1 and Type 2 audits.<br>• Participate in strategic initiatives and special projects to support the growth and development of the internal audit function.<br>• Assist in developing remediation plans to address identified issues and ensure long-term control improvements.
We are looking for an Administrative Assistant to support the Customer Service Front Office in Somerville, Massachusetts. This long-term contract position offers the opportunity to work onsite and contribute to a variety of administrative tasks, including data entry, customer service, and office management. If you are tech-savvy, organized, and have strong interpersonal skills, this role could be a great fit for you.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming calls, greet visitors, and assist with inquiries in a courteous and attentive manner.<br>• Manage call intake processes, create call tickets, and maintain accurate account records.<br>• Perform data entry tasks using Microsoft Excel to ensure timely and precise record-keeping.<br>• Provide administrative support for billing and account maintenance, including bill processing.<br>• Assist with executive administrative duties, such as scheduling meetings and handling correspondence.<br>• Collaborate with team members to deliver exceptional customer service and adapt to changing priorities.<br>• Maintain organized files and documentation to support office operations.<br>• Ensure compliance with company policies and procedures during daily activities.<br>• Participate in team meetings to discuss workflow improvements and resolve challenges.<br>• Uphold a positive and cooperative work environment while managing multiple tasks efficiently.
<p>My client, an excellent software/tech company in Boston is hiring for an Assistant Controller to join the team. The Assistant Controller will report to the Controller and oversee the GL/Month End Close and Technical Accounting teams for the company. Compensation for this position is $150-165K + 15% Bonus + $90K in RSU's so an all in package close to $225K year 1. This company is well-known, is very stable, has been growing very nicely for many years, offers a great work life balance, amazing culture, excellent benefits, alot of perks for their employees and they offer a nice hybrid arrangement for their employees.</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf or message me on Linkedin ASAP. Thank you.</p>
<p><strong>About the Role:</strong></p><p>Robert Half is currently seeking a detail-oriented and efficient <strong>Data Entry Clerk</strong> for a full-time opportunity with a reputable company in <strong>Portsmouth, NH</strong>. This role is ideal for someone who enjoys working with data, is tech-savvy, and can maintain high accuracy while working at a steady pace.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Enter and update large volumes of data into internal systems and databases</li><li>Review data for errors or inconsistencies and make necessary corrections</li><li>Verify and validate information for accuracy and completeness</li><li>Maintain electronic and physical filing systems</li><li>Assist with report generation and data analysis as needed</li><li>Communicate with internal teams to clarify or obtain missing information</li><li>Maintain confidentiality of sensitive information</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>Incredible opportunity for Senior level Accountant with technical accounting, policy and internal control experience to be a part of a strong, dynamic accounting team at a fast-paced, innovative Tech company. The Senior Accountant will play a critical role in ensuring the integrity of our financial operations and accounting policy framework as we scale. This individual will manage key technical accounting policy and research functions, contribute to effective design, implementation and compliance of internal controls, leverage their expertise to contribute to accurate and timely financial reporting, support management decision-making with analysis of significant transactions, contract review and advise on appropriate accounting treatment as well as analyze monthly financial results/trends, and drive continuous process improvement and automation initiatives. The position is ideal for an ambitious accounting professional ready to make a meaningful impact at a growing company.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><p>o Research U.S. GAAP accounting guidance, develop and document critical accounting policy memos and formalize/enhance accounting policies</p><p>o Advise on proper accounting treatment for significant transactions via research, technical accounting analysis and contract review (Particularly with respect to ASC606 Revenue Recognition)</p><p>• Compliance: Ensure adherence to internal controls, policies, and procedures, while recommending enhancements where needed.</p><p>• Month-End/Year-End Financial Closes: Support key areas of the monthly close process, including journal entries, accruals, and product line allocation transactions.</p><p>• Reconciliations: Assist in preparation and review of key account reconciliations, ensuring accuracy and timeliness. Research and resolve any discrepancies as needed.</p><p>• Financial Reporting: Help prepare and analyze monthly financial statements, data and results (including product line P& Ls) in compliance with US GAAP. Understand and dig into the main drivers of the business.</p><p>• Automation and Process Improvement: Identify and support automation initiatives within the accounting function.</p><p>• Cross-Functional Collaboration: Partner with other departments and teams to provide accounting insights and support strategic initiatives.</p><p>• Audit Support: Collaborate with internal and external auditors during interim and year-end audits, ensure financial statements are in compliance with U.S. GAAP, providing necessary documentation, support and insights.</p><p><br></p>
We are looking for a skilled Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal users, ensuring their issues are resolved efficiently and effectively. This is a long-term contract position ideal for an individual with a passion for problem-solving and a commitment to delivering excellent customer service.<br><br>Responsibilities:<br>• Respond promptly to technical support requests from internal users, ensuring all issues are addressed with professionalism.<br>• Diagnose and resolve software, hardware, and network problems across various platforms, including Microsoft, Apple, and Android devices.<br>• Utilize troubleshooting skills to address issues related to Cisco and Citrix technologies.<br>• Maintain detailed documentation of customer interactions and solutions within designated systems.<br>• Support configuration management and hardware deployments for end users.<br>• Assist with Active Directory administration, including account setup and maintenance.<br>• Provide guidance on the use of computer systems and applications to enhance user experience.<br>• Collaborate with team members to identify opportunities for process improvements within the service desk operations.<br>• Ensure consistent compliance with organizational policies and standards.<br>• Stay updated on emerging technologies to better support user needs.
<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
