<p>We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.</p><p>• Collaborate with users to identify and resolve application-related issues efficiently.</p><p>• Support and maintain Active Directory configurations and ensure optimal system performance.</p><p>• Manage and troubleshoot computer hardware, including Dell Technologies systems.</p><p>• Utilize knowledge of Cisco Technologies to ensure seamless network operations.</p><p>• Assist users with application features, report generation, and data entry processes.</p><p>• Work closely with municipal officials and private sector employees familiar with various software platforms.</p><p>• Stay up-to-date with competitor software systems and provide insights on their functionality.</p><p>• Document support processes and maintain accurate records of issue resolutions.</p><p>• Deliver training sessions and guidance to users for effective application utilization.</p>
<p>We are in the process of recruiting a Software Engineer to join our team in southern New Hampshire. The chosen candidate will be involved in various aspects of software engineering, from translating business requirements into software solutions to fostering a collaborative team environment. This role entails creating and maintaining web-based workflow management utilities and in-house data extract/transformation console applications.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to software development standards, code reviews, and version control, fostering a collaborative team environment.</p><p>• Act as a technical resource for server-based third-party applications, ensuring smooth operations and troubleshooting as needed.</p><p>• Translate business requirements into software solutions that adhere to the architecture and technical standards of the business unit.</p><p>• Protect operations by keeping information confidential and ensuring optimal functionality by addressing daily performance events.</p><p>• Develop, maintain and refactor in-house data extract/transformation console applications and web-based workflow management utilities.</p><p>• Improve operations by conducting systems analysis and recommending changes in policies and procedures.</p><p>• Develop and maintain API interfaces to support business requirements.</p><p>• Coordinate the creation of policies and procedures by the software architecture/technical standards working group, with a primary focus on architecture.</p><p>• Support software engineers' development by providing advice, coaching, code reviews, and educational opportunities.</p><p>• Assist in developing the company software product roadmap, making design and product recommendations.</p>
<p>We are seeking an experienced Salesforce Developer with expertise in API integrations, Apex development, and healthcare data security to build a web-based patient eligibility verification portal. The ideal candidate will design and develop custom Salesforce applications that integrate with third party custom APIs while ensuring HIPAA compliance, security, and scalability.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Salesforce Development & Customization</strong></p><p><br></p><p>• Design and develop custom Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and Flows.</p><p>• Implement role-based access control (RBAC) for different user types and enforce multi-factor authentication (MFA).</p><p>• Develop and optimize Lightning UI components for the user portal.</p><p><br></p><p><strong>API Integration & Backend Development</strong></p><p><br></p><p>• Build and manage API integrations with multiple PBM and insurance provider APIs using Apex Callouts and Named Credentials.</p><p>• Implement OAuth 2.0 authentication, request transformation, and response normalization.</p><p>• Ensure error handling, retry mechanisms, and governor limit optimization for high-volume transactions.</p><p><br></p><p><strong>Data Security & Compliance</strong></p><p><br></p><p>• Implement end-to-end encryption, data minimization, and automatic data deletion strategies.</p><p>• Ensure HIPAA compliance, audit logging, and security best practices in Salesforce.</p><p>• Set up temporary patient record storage with automated purging after a defined retention period.</p><p><br></p><p><strong>Testing & Deployment</strong></p><p><br></p><p>• Write and maintain Apex test classes to ensure code coverage > 75%.</p><p>• Deploy changes via Salesforce DevOps tools (Gearset, Copado, or Change Sets).</p><p>• Perform load testing and security assessments.</p><p><br></p><p><strong>External System Integration & Future Enhancements</strong></p><p><br></p><p>• Phase II: Develop an outbound API to transfer verified patient eligibility data to external CRM systems.</p><p>• Optimize Salesforce data model and performance tuning for scalability.</p><p>• Work with cross-functional teams including product managers, security experts, and business stakeholders.</p>
<p>Robert Half is seeking a hands-on Project & Implementation Engineer who enjoys working directly with clients and solving technical challenges. In this role, you’ll be responsible for managing and executing a variety of IT projects—from email and server migrations to network design and setup. You’ll follow project plans, keep clients in the loop, and make sure everything runs smoothly from start to finish.</p><p>This position involves both remote work and occasional travel to client sites, depending on project needs.</p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are looking for a skilled SAP ABAP Consultant to join our team on a 3 month contract basis. In this position, you will play a pivotal role in developing and supporting SAP systems essential to our operations in manufacturing, quality, supply chain, and regulatory functions. This is an excellent opportunity to contribute innovative solutions in a regulated environment, ensuring compliance and efficiency in medical device operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and maintain custom SAP programs and enhancements across multiple modules, including SD, MM, WM, PP, QM, and FI.</p><p>• Collaborate with cross-functional teams to deliver SAP solutions that align with compliance standards and business objectives.</p><p>• Develop various SAP objects such as reports, interfaces, conversions, enhancements, forms, and workflows.</p><p>• Build and support interfaces linking SAP systems with external platforms utilized in manufacturing, quality, and logistics.</p><p>• Ensure system documentation, data integrity, and adherence to change control processes within a validated environment.</p><p>• Provide technical support for audits and regulatory requests by delivering reliable system logic and data retrieval solutions.</p><p>• Work with tools such as SmartForms, SAPScripts, User Exits, BADIs, BAPIs, and enhancement frameworks.</p><p>• Contribute to S/4HANA transformation projects, focusing on code remediation and modernization efforts.</p><p>• Implement SAP security best practices for custom tcodes, reports, tables, and authorization object development.</p>
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
