<p>Robert Half is looking to expand our network of Marketing Technology Product Managers to support an upcoming client initiative. As a Marketing Technology Product Manager, you will collaborate with stakeholders from marketing and technology teams to align on the vision, strategy, and roadmap for key marketing technology products. By becoming part of our network, you'll gain access to various opportunities with forward-thinking organizations that align with your expertise in marketing technology and Agile product management. If you are a strategic thinker with a passion for driving innovation through collaboration, this opportunity is for you!</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Collaborate with stakeholders on marketing product vision </li><li>Support the creation of strategic roadmaps.</li><li>Assist in establishing release plans and delivery expectations </li><li>Develop user stories and acceptance criteria to drive successful product delivery</li><li>Participate in Agile processes</li><li>Actively address and manage external dependencies and impediments that could impact goals</li><li>Partner with the Senior Product Owners and Scrum Masters to manage product budgets</li><li>Share knowledge and enhance collaboration across teams</li><li>Continuously expand knowledge of industry trends and marketing best practices</li></ul><p><strong>Why Join Us</strong></p><p>We are dedicated to driving innovation and delivering exceptional client experiences through cutting-edge marketing technology. As a Marketing Technology Product Manager, you’ll play a critical role in shaping strategy, fostering team collaboration, and facilitating transformational growth in an Agile environment.</p><p><strong> </strong></p><p><strong>Apply Now</strong></p><p>If you’re passionate about marketing technology, Agile teamwork, and driving meaningful change, apply today for this ongoing opportunity as a Marketing Technology Product Manager.</p>
<p>We are seeking an experienced Salesforce Developer with expertise in API integrations, Apex development, and healthcare data security to build a web-based patient eligibility verification portal. The ideal candidate will design and develop custom Salesforce applications that integrate with third party custom APIs while ensuring HIPAA compliance, security, and scalability.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Salesforce Development & Customization</strong></p><p><br></p><p>• Design and develop custom Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and Flows.</p><p>• Implement role-based access control (RBAC) for different user types and enforce multi-factor authentication (MFA).</p><p>• Develop and optimize Lightning UI components for the user portal.</p><p><br></p><p><strong>API Integration & Backend Development</strong></p><p><br></p><p>• Build and manage API integrations with multiple PBM and insurance provider APIs using Apex Callouts and Named Credentials.</p><p>• Implement OAuth 2.0 authentication, request transformation, and response normalization.</p><p>• Ensure error handling, retry mechanisms, and governor limit optimization for high-volume transactions.</p><p><br></p><p><strong>Data Security & Compliance</strong></p><p><br></p><p>• Implement end-to-end encryption, data minimization, and automatic data deletion strategies.</p><p>• Ensure HIPAA compliance, audit logging, and security best practices in Salesforce.</p><p>• Set up temporary patient record storage with automated purging after a defined retention period.</p><p><br></p><p><strong>Testing & Deployment</strong></p><p><br></p><p>• Write and maintain Apex test classes to ensure code coverage > 75%.</p><p>• Deploy changes via Salesforce DevOps tools (Gearset, Copado, or Change Sets).</p><p>• Perform load testing and security assessments.</p><p><br></p><p><strong>External System Integration & Future Enhancements</strong></p><p><br></p><p>• Phase II: Develop an outbound API to transfer verified patient eligibility data to external CRM systems.</p><p>• Optimize Salesforce data model and performance tuning for scalability.</p><p>• Work with cross-functional teams including product managers, security experts, and business stakeholders.</p>
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
Data Analyst Manager (2)<br><br>Roles & Responsibilities <br><br>Oversee an offshore team of Healthcare Data Analysts and QA engineers under the direction of the Director of Data Management.<br>Collaborate with various client-facing teams and both inter-departmental and intra-departmental teams to address complex healthcare challenges.<br>Take the lead in communicating with clients to resolve any technical issues they may have.<br>Guide the Data Operations team in understanding customer business needs and converting them into application and operational requirements..<br>Act as a process champion, utilizing in-depth knowledge of organization policies and operations processes.<br>Ensure modules in the product meet the functional requirements, system compliance, and interface specifications through ongoing performance monitoring of team members.<br><br><br>Bachelor’s Degree or equivalent industry experience<br>7+ years of experience performing analysis on healthcare data<br>Clinical Knowledge of various Healthcare Data listed above<br>Advanced skillset with SQL for data analysis and reporting <br>Strong verbal and written communication skills<br>Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.<br>Required Knowledge Areas<br>Data Analytics & Statistics Experience<br>SQL & Databases – Experience writing queries to extract and manipulate data from SQL Server, PostgreSQL, MySQL, or Oracle databases.<br>Excel & Spreadsheets – Advanced Excel skills (pivot tables, VLOOKUP, tables and charts )<br>Healthcare Industry Knowledge<br>Healthcare Data Standards – Understanding of ICD-10, CPT, HCPCS, LOINC, and SNOMED coding systems.<br>Electronic Health Records (EHRs) – Experience with Epic, Cerner, Meditech, or other EHR platforms.<br>HIPAA & Data Privacy – Familiarity with healthcare data compliance, including HIPAA, GDPR, and HITECH Act.<br>Claims & Billing Data – Experience analyzing claims from Medicare, Medicaid, and private insurers.<br>HEDIS Quality Measures <br>CMS Data <br>Data Management & ETL Experience<br>ETL (Extract, Transform, Load) Processes – Experience working with data warehouses, SQL ETL pipelines<br>Big Data & Cloud Platforms – Familiarity with AWS (Redshift), Google Cloud, and/or Azure a plus.<br>Project Management – Familiarity with Agile, Scrum, or Lean methodologies in data projects.<br>Stakeholder Communication – Ability to translate complex data findings into actionable insights for non-technical teams (clinicians, executives, analysts).<br> <br><br>Preferences – Not Required <br><br>10+ years of experience performing analysis on healthcare data<br>Experience with Snowflake <br>Prior Experience Working with Offshore Teams a Plus<br>Team leadership experience
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
<p>Our client is seeking a high-caliber Finance Business Partner to join their growing team. This is a fantastic opportunity to work closely with commercial leaders and help shape strategic direction through financial insight and collaboration.</p><p><br></p><p>If you're passionate about driving performance and revenue, unlocking growth opportunities, and influencing decision-making with sound financial judgment — this role is for you.</p><p><br></p><p>💼 What You’ll Do:</p><ul><li>Partner with Commercial teams to support financial performance and long-term strategy.</li><li>Lead analysis of business trends to drive performance-led conversations.</li><li>Oversee financial performance of insurance programs and carrier partnerships.</li><li>Evaluate new commercial opportunities, including payment models and fee structures.</li><li>Collaborate with product and analytics teams to enhance customer segmentation and product offerings.</li><li>Provide oversight for profit share programs and ensure accurate reporting.</li><li>Monitor expense management, contracts, and headcount forecasting.</li><li>Lead annual budgeting cycles and align financial goals with business objectives.</li><li>Share best practices across the finance organization and support change initiatives.</li></ul><p><br></p><p><br></p>
<p><strong>Position Summary:</strong></p><p>Incredible opportunity for Senior level Accountant with technical accounting, policy and internal control experience to be a part of a strong, dynamic accounting team at a fast-paced, innovative Tech company. The Senior Accountant will play a critical role in ensuring the integrity of our financial operations and accounting policy framework as we scale. This individual will manage key technical accounting policy and research functions, contribute to effective design, implementation and compliance of internal controls, leverage their expertise to contribute to accurate and timely financial reporting, support management decision-making with analysis of significant transactions, contract review and advise on appropriate accounting treatment as well as analyze monthly financial results/trends, and drive continuous process improvement and automation initiatives. The position is ideal for an ambitious accounting professional ready to make a meaningful impact at a growing company.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><p>o Research U.S. GAAP accounting guidance, develop and document critical accounting policy memos and formalize/enhance accounting policies</p><p>o Advise on proper accounting treatment for significant transactions via research, technical accounting analysis and contract review (Particularly with respect to ASC606 Revenue Recognition)</p><p>• Compliance: Ensure adherence to internal controls, policies, and procedures, while recommending enhancements where needed.</p><p>• Month-End/Year-End Financial Closes: Support key areas of the monthly close process, including journal entries, accruals, and product line allocation transactions.</p><p>• Reconciliations: Assist in preparation and review of key account reconciliations, ensuring accuracy and timeliness. Research and resolve any discrepancies as needed.</p><p>• Financial Reporting: Help prepare and analyze monthly financial statements, data and results (including product line P& Ls) in compliance with US GAAP. Understand and dig into the main drivers of the business.</p><p>• Automation and Process Improvement: Identify and support automation initiatives within the accounting function.</p><p>• Cross-Functional Collaboration: Partner with other departments and teams to provide accounting insights and support strategic initiatives.</p><p>• Audit Support: Collaborate with internal and external auditors during interim and year-end audits, ensure financial statements are in compliance with U.S. GAAP, providing necessary documentation, support and insights.</p><p><br></p>
<p>We are looking for a detail-oriented Supply Chain Analyst to support and optimize our business operations in Worcester, Massachusetts. This role plays a vital part in enhancing supply chain processes, managing vendor relationships, and driving cross-functional collaboration across departments. The ideal candidate should possess a strong background in distribution, materials planning, and tactical marketing, with a focus on problem-solving and teamwork.</p><p><br></p><p>For Immediate interview Please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the purchasing team to manage exception-based orders, vendor communications, and inventory tracking.</p><p>• Execute purchase and transfer orders for project-based sales and other special operational needs.</p><p>• Assist in maintaining purchase price records and conducting cost analyses using company systems.</p><p>• Support marketing initiatives by aligning sales and purchasing activities for product launches and campaigns.</p><p>• Prepare sales and purchasing data to aid market research, pricing strategies, and competitive analysis.</p><p>• Analyze existing processes and recommend improvements to enhance efficiency and reduce costs.</p><p>• Document and map business processes to optimize sales, marketing, and supply chain operations.</p><p>• Work with cross-functional teams to execute projects aimed at improving processes and upgrading systems.</p><p>• Resolve sales order discrepancies and fulfillment issues across various sales channels.</p><p>• Build and maintain strong relationships with suppliers to ensure product availability, competitive pricing, and reliable lead times.</p>
<p><br></p><p>The Financial Controller is a key member of the leadership team, responsible for managing the financial operations of the site. This includes oversight of accounting functions, cost systems, internal controls, financial reporting, budgeting, and forecasting. The role works closely with site leadership and the Finance Director to deliver accurate, timely financial insights that support strategic decision-making, enhance operational performance, and ensure compliance with internal policies and external regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead daily operations of the finance and accounting team, ensuring timely monthly close, accurate reporting, account reconciliations, and compliance.</li><li>Manage and improve the standard cost accounting system, including inventory valuation, overhead allocation, and margin analysis.</li><li>Develop and enforce internal controls, financial policies, and reporting standards.</li><li>Collaborate with site leadership to define and monitor key performance indicators (KPIs) that drive financial and operational efficiency.</li><li>Lead site-level budgeting and forecasting processes; support corporate finance with consolidated analysis and reporting.</li><li>Oversee local cash management processes and ensure controls are in place for cash handling and transactions.</li><li>Conduct detailed variance analysis and profitability reviews by product, customer, and department; assist with pricing, quoting, and investment evaluations.</li><li>Analyze low-margin orders to identify root causes and improvement opportunities.</li><li>Support and coordinate internal and external audit processes.</li><li>Provide financial training to site leadership and staff to enhance financial understanding.</li><li>Actively participate in cross-functional leadership meetings, providing financial insights to support strategic and operational initiatives.</li></ul><p><br></p><p><strong>Core Competencies</strong></p><ul><li>Financial and operational acumen</li><li>Strategic problem-solving skills</li><li>Leadership and team development</li><li>High integrity and accountability</li><li>Strong communication and collaboration</li><li>Systems and process improvement mindset</li></ul>
We are looking for a meticulous and organized Logistics Coordinator to join our team in Woburn, Massachusetts. This is a long-term contract position offering flexible, part-time hours. The ideal candidate will play a vital role in managing inventory and preparing shipments to ensure smooth and efficient operations.<br><br>Responsibilities:<br>• Handle inventory management tasks, including retrieving products from storage and preparing them for shipment.<br>• Package items, print and apply shipping labels, and ensure shipments are ready for dispatch.<br>• Maintain accurate inventory records by processing purchase orders and updating inventory software.<br>• Operate and manage multiple freezer units to access and organize stored products.<br>• Assist with generating inventory reports to support operational needs.<br>• Collaborate with team members to ensure timely and accurate shipment processing.<br>• Monitor and replenish inventory supplies as needed to maintain optimal stock levels.<br>• Follow established protocols to maintain product quality during handling and storage.<br>• Ensure compliance with safety standards while working in storage and shipping areas.
We are looking for a dedicated Customer Service Representative to join our team in Haverhill, Massachusetts. This Contract to permanent position offers a unique opportunity to work with a leading manufacturer specializing in industrial and ergonomic workbenches, workstations, lab furniture, and material handling equipment. The ideal candidate will play a key role in supporting sales and logistics operations while ensuring exceptional customer service.<br><br>Responsibilities:<br>• Process and enter sales orders with accuracy and efficiency.<br>• Monitor and track orders to ensure timely delivery and resolve any issues that arise.<br>• Provide support to the logistics and sales teams by handling administrative tasks and data entry.<br>• Respond to customer inquiries through inbound and outbound calls, maintaining a detail-oriented and helpful demeanor.<br>• Collaborate with internal teams to address customer needs and provide solutions.<br>• Maintain detailed and organized records of customer interactions and order statuses.<br>• Assist in managing call center operations by answering calls and addressing questions promptly.<br>• Ensure consistent communication with customers regarding order updates and product availability.<br>• Participate in team meetings to share insights and improve customer service processes.
<p>We are seeking an Associate to join our team, located in Newton Area, Massachusetts, United States. The role involves working in the legal industry, specifically focusing on litigation cases. The Associate will be expected to handle their own caseload, prepare and conduct depositions, attend court hearings, trials, and mediations, among other duties. </p><p> Responsibilities: </p><p> • Handling a variety of litigation cases including product liability, premises liability, and automotive liability • Preparing written discovery and dispositive motions to advance case proceedings • Conducting and defending depositions to gather and provide case-relevant information • Attending court hearings, trials, and mediations to represent clients and the firm • Reporting to and directly interacting with clients to build relationships and provide case updates • Working closely with partners in managing all aspects of litigation and client development • Maintaining eligibility for admission to practice law in Rhode Island, is preferred but not required. • Managing a personal caseload effectively and efficiently • Working on insurance coverage analysis and litigation, commercial disputes, and employment litigation • Handling cases related to construction accidents and defects, environmental liability, subrogation, and general liability.</p>
<p>Robert Half's marketing & creative client is looking for a Web Content Manager for a 1 - 2 month contract in the Greater Boston area beginning in November. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (EST) hours. The Web Content Manager will join a team responsible for updating a variety of digital experiences within Sitecore. Candidates must have specific experience using XM Cloud and ContentHub features within Sitecore.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain digital content using Sitecore, including updates and enhancements.</li><li>Oversee the creation and implementation of web pages to ensure accuracy and functionality.</li><li>Collaborate with cross-functional teams to optimize content flow and user experience.</li><li>Utilize HTML and other web technologies to support content production.</li><li>Ensure all published content meets quality standards and aligns with organizational goals.</li><li>Work with Sitecore XM Cloud and Sitecore ContentHub to manage and streamline content.</li><li>Troubleshoot and resolve issues related to content management systems.</li><li>Monitor site performance and make recommendations for improvements.</li><li>Provide support during content migration processes, ensuring consistency and accuracy.</li></ul>
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
<p>For consideration, please reach out to<strong> Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <strong><em>Connect with me on LinkedIn</em></strong> at Jennifer Lavoie!</p><p><br></p><p>If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly.</p><p><br></p><p>We are looking for a dedicated and detail-oriented Accountant to join our client in Southern NH, New Hampshire. In this role, you will play a key part in analyzing financial data, maintaining accurate cost records, and supporting essential accounting processes. This position offers an excellent opportunity to grow your expertise in cost accounting within a dynamic manufacturing environment. COST ACCOUNTING NOT REQUIRED, just an eager person willing to learn who picks things up quickly!</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Analyze cost data related to materials, labor, and overhead to ensure accurate financial reporting.</p><p>• Maintain detailed cost accounting records and oversee product cost calculations.</p><p>• Contribute to month-end closing activities, including preparing journal entries and performing variance analysis.</p><p>• Conduct inventory analysis and reconciliation, managing daily cycle counts and physical inventory processes.</p><p>• Develop and update standard costs and bills of materials to reflect accurate production data.</p><p>• Collaborate with operational and production teams to identify opportunities for cost optimization.</p><p>• Participate in data migration and system transition activities to ensure seamless integration and compliance with company standards.</p><p>• Perform daily work order closures and provide insight into cost variances.</p>
