<p>We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.</p><p>• Collaborate with users to identify and resolve application-related issues efficiently.</p><p>• Support and maintain Active Directory configurations and ensure optimal system performance.</p><p>• Manage and troubleshoot computer hardware, including Dell Technologies systems.</p><p>• Utilize knowledge of Cisco Technologies to ensure seamless network operations.</p><p>• Assist users with application features, report generation, and data entry processes.</p><p>• Work closely with municipal officials and private sector employees familiar with various software platforms.</p><p>• Stay up-to-date with competitor software systems and provide insights on their functionality.</p><p>• Document support processes and maintain accurate records of issue resolutions.</p><p>• Deliver training sessions and guidance to users for effective application utilization.</p>
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
<p>Robert Half is seeking a hands-on Project & Implementation Engineer who enjoys working directly with clients and solving technical challenges. In this role, you’ll be responsible for managing and executing a variety of IT projects—from email and server migrations to network design and setup. You’ll follow project plans, keep clients in the loop, and make sure everything runs smoothly from start to finish.</p><p>This position involves both remote work and occasional travel to client sites, depending on project needs.</p><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a Computer Vision Engineer to join our innovative team in Cambridge, Massachusetts. In this role, you will contribute to the development of AI-driven solutions for manufacturing facilities, focusing on visual inspections and task tracking. This is a mid-level position ideal for professionals who excel in building production-ready environments and implementing computer vision models from scratch.<br><br>Responsibilities:<br>• Develop and implement computer vision models using frameworks such as PyTorch and TensorFlow.<br>• Analyze camera feeds to detect anomalies and defects in manufacturing processes and provide real-time updates.<br>• Build supervised and unsupervised learning models tailored to production environments.<br>• Set up and maintain cloud-based servers, including EC2 instances and S3 storage.<br>• Collaborate with the engineering team to design robust AI solutions for visual inspections and task tracking.<br>• Optimize algorithms for object detection and template matching to improve accuracy and efficiency.<br>• Work on deploying production-grade code and integrating it seamlessly into manufacturing workflows.<br>• Conduct testing and validation of models to ensure reliability in real-world applications.<br>• Utilize Python for scripting and automation tasks related to data processing and model deployment.<br>• Participate in quarterly onsite meetings to align with project goals and team objectives.
<p>We are seeking an experienced Salesforce Developer with expertise in API integrations, Apex development, and healthcare data security to build a web-based patient eligibility verification portal. The ideal candidate will design and develop custom Salesforce applications that integrate with third party custom APIs while ensuring HIPAA compliance, security, and scalability.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Salesforce Development & Customization</strong></p><p><br></p><p>• Design and develop custom Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and Flows.</p><p>• Implement role-based access control (RBAC) for different user types and enforce multi-factor authentication (MFA).</p><p>• Develop and optimize Lightning UI components for the user portal.</p><p><br></p><p><strong>API Integration & Backend Development</strong></p><p><br></p><p>• Build and manage API integrations with multiple PBM and insurance provider APIs using Apex Callouts and Named Credentials.</p><p>• Implement OAuth 2.0 authentication, request transformation, and response normalization.</p><p>• Ensure error handling, retry mechanisms, and governor limit optimization for high-volume transactions.</p><p><br></p><p><strong>Data Security & Compliance</strong></p><p><br></p><p>• Implement end-to-end encryption, data minimization, and automatic data deletion strategies.</p><p>• Ensure HIPAA compliance, audit logging, and security best practices in Salesforce.</p><p>• Set up temporary patient record storage with automated purging after a defined retention period.</p><p><br></p><p><strong>Testing & Deployment</strong></p><p><br></p><p>• Write and maintain Apex test classes to ensure code coverage > 75%.</p><p>• Deploy changes via Salesforce DevOps tools (Gearset, Copado, or Change Sets).</p><p>• Perform load testing and security assessments.</p><p><br></p><p><strong>External System Integration & Future Enhancements</strong></p><p><br></p><p>• Phase II: Develop an outbound API to transfer verified patient eligibility data to external CRM systems.</p><p>• Optimize Salesforce data model and performance tuning for scalability.</p><p>• Work with cross-functional teams including product managers, security experts, and business stakeholders.</p>
Data Analyst Manager (2)<br><br>Roles & Responsibilities <br><br>Oversee an offshore team of Healthcare Data Analysts and QA engineers under the direction of the Director of Data Management.<br>Collaborate with various client-facing teams and both inter-departmental and intra-departmental teams to address complex healthcare challenges.<br>Take the lead in communicating with clients to resolve any technical issues they may have.<br>Guide the Data Operations team in understanding customer business needs and converting them into application and operational requirements..<br>Act as a process champion, utilizing in-depth knowledge of organization policies and operations processes.<br>Ensure modules in the product meet the functional requirements, system compliance, and interface specifications through ongoing performance monitoring of team members.<br><br><br>Bachelor’s Degree or equivalent industry experience<br>7+ years of experience performing analysis on healthcare data<br>Clinical Knowledge of various Healthcare Data listed above<br>Advanced skillset with SQL for data analysis and reporting <br>Strong verbal and written communication skills<br>Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.<br>Required Knowledge Areas<br>Data Analytics & Statistics Experience<br>SQL & Databases – Experience writing queries to extract and manipulate data from SQL Server, PostgreSQL, MySQL, or Oracle databases.<br>Excel & Spreadsheets – Advanced Excel skills (pivot tables, VLOOKUP, tables and charts )<br>Healthcare Industry Knowledge<br>Healthcare Data Standards – Understanding of ICD-10, CPT, HCPCS, LOINC, and SNOMED coding systems.<br>Electronic Health Records (EHRs) – Experience with Epic, Cerner, Meditech, or other EHR platforms.<br>HIPAA & Data Privacy – Familiarity with healthcare data compliance, including HIPAA, GDPR, and HITECH Act.<br>Claims & Billing Data – Experience analyzing claims from Medicare, Medicaid, and private insurers.<br>HEDIS Quality Measures <br>CMS Data <br>Data Management & ETL Experience<br>ETL (Extract, Transform, Load) Processes – Experience working with data warehouses, SQL ETL pipelines<br>Big Data & Cloud Platforms – Familiarity with AWS (Redshift), Google Cloud, and/or Azure a plus.<br>Project Management – Familiarity with Agile, Scrum, or Lean methodologies in data projects.<br>Stakeholder Communication – Ability to translate complex data findings into actionable insights for non-technical teams (clinicians, executives, analysts).<br> <br><br>Preferences – Not Required <br><br>10+ years of experience performing analysis on healthcare data<br>Experience with Snowflake <br>Prior Experience Working with Offshore Teams a Plus<br>Team leadership experience
<p>We are in the process of recruiting a Software Engineer to join our team in southern New Hampshire. The chosen candidate will be involved in various aspects of software engineering, from translating business requirements into software solutions to fostering a collaborative team environment. This role entails creating and maintaining web-based workflow management utilities and in-house data extract/transformation console applications.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to software development standards, code reviews, and version control, fostering a collaborative team environment.</p><p>• Act as a technical resource for server-based third-party applications, ensuring smooth operations and troubleshooting as needed.</p><p>• Translate business requirements into software solutions that adhere to the architecture and technical standards of the business unit.</p><p>• Protect operations by keeping information confidential and ensuring optimal functionality by addressing daily performance events.</p><p>• Develop, maintain and refactor in-house data extract/transformation console applications and web-based workflow management utilities.</p><p>• Improve operations by conducting systems analysis and recommending changes in policies and procedures.</p><p>• Develop and maintain API interfaces to support business requirements.</p><p>• Coordinate the creation of policies and procedures by the software architecture/technical standards working group, with a primary focus on architecture.</p><p>• Support software engineers' development by providing advice, coaching, code reviews, and educational opportunities.</p><p>• Assist in developing the company software product roadmap, making design and product recommendations.</p>
<p>We are looking for a skilled SAP ABAP Consultant to join our team on a 3 month contract basis. In this position, you will play a pivotal role in developing and supporting SAP systems essential to our operations in manufacturing, quality, supply chain, and regulatory functions. This is an excellent opportunity to contribute innovative solutions in a regulated environment, ensuring compliance and efficiency in medical device operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and maintain custom SAP programs and enhancements across multiple modules, including SD, MM, WM, PP, QM, and FI.</p><p>• Collaborate with cross-functional teams to deliver SAP solutions that align with compliance standards and business objectives.</p><p>• Develop various SAP objects such as reports, interfaces, conversions, enhancements, forms, and workflows.</p><p>• Build and support interfaces linking SAP systems with external platforms utilized in manufacturing, quality, and logistics.</p><p>• Ensure system documentation, data integrity, and adherence to change control processes within a validated environment.</p><p>• Provide technical support for audits and regulatory requests by delivering reliable system logic and data retrieval solutions.</p><p>• Work with tools such as SmartForms, SAPScripts, User Exits, BADIs, BAPIs, and enhancement frameworks.</p><p>• Contribute to S/4HANA transformation projects, focusing on code remediation and modernization efforts.</p><p>• Implement SAP security best practices for custom tcodes, reports, tables, and authorization object development.</p>
