<p>Robert Half is Seeking a Tier 1 support engineer. In this role, you will be the first point of contact for resolving technical issues in a managed services environment. This position requires excellent troubleshooting abilities, strong communication skills, and a commitment to delivering exceptional customer support.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support to resolve system and user issues promptly and effectively.</p><p>• Collaborate with senior engineers and team members to address and resolve complex technical problems.</p><p>• Analyze and identify recurring technical issues, contributing to the development of long-term solutions.</p><p>• Maintain accurate documentation of support requests and resolutions within the ticketing system.</p><p>• Participate in on-call rotations, which may include evening and weekend shifts.</p><p>• Stay up-to-date with required technical training and certifications to enhance skill sets.</p><p>• Configure and troubleshoot printer setups for both remote and on-premise environments.</p><p>• Utilize Remote Monitoring and Management (RMM) tools to ensure system health and performance.</p><p>• Assist with the management of Active Directory (On-Prem and Azure O365) and Group Policy settings.</p><p>• Support networking tasks, including VPN setups, VoIP configurations, and ensuring compliance with security protocols.</p>
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
<p>Robert Half is seeking a hands-on Project & Implementation Engineer who enjoys working directly with clients and solving technical challenges. In this role, you’ll be responsible for managing and executing a variety of IT projects—from email and server migrations to network design and setup. You’ll follow project plans, keep clients in the loop, and make sure everything runs smoothly from start to finish.</p><p>This position involves both remote work and occasional travel to client sites, depending on project needs.</p><p><br></p><p><br></p><p><br></p><p><br></p>
<p> Join a fast-paced team in an enterprise environment that thrives on smart architecture, secure systems, and zero downtime (well, almost zero). We believe networks should be fast, scalable, and—most importantly—not wake you up at 2 AM.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and maintain enterprise-grade network solutions using <strong>Juniper</strong> and <strong>Aruba</strong> gear.</li><li>Own the configuration and optimization of <strong>SD-WAN</strong>, <strong>BGP routing</strong>, and <strong>load balancers</strong> (we won’t say “rockstar,” but if the shoe fits…).</li><li>Collaborate with cross-functional teams to support secure and resilient connectivity across multiple sites and cloud environments.</li><li>Monitor, troubleshoot, and tune network performance because latency is not a lifestyle.</li><li>Document the heck out of everything (your future self will thank you).</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Competitive salary and benefits</li><li>Training and certification support</li><li>Cool coworkers who speak fluent CLI</li><li>Office snacks, remote flexibility, and zero tolerance for boring network diagrams</li></ul>
<p>Exciting role at a growing manufacturing company. Work with industry experts in a dynamic environment. As a Senior Systems Engineer, using emotional intelligence, empathy, and voice of customer, apply your expertise to design, implement, and support IT solutions to power our business.</p>
<p>We are seeking an experienced Salesforce Developer with expertise in API integrations, Apex development, and healthcare data security to build a web-based patient eligibility verification portal. The ideal candidate will design and develop custom Salesforce applications that integrate with third party custom APIs while ensuring HIPAA compliance, security, and scalability.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Salesforce Development & Customization</strong></p><p><br></p><p>• Design and develop custom Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and Flows.</p><p>• Implement role-based access control (RBAC) for different user types and enforce multi-factor authentication (MFA).</p><p>• Develop and optimize Lightning UI components for the user portal.</p><p><br></p><p><strong>API Integration & Backend Development</strong></p><p><br></p><p>• Build and manage API integrations with multiple PBM and insurance provider APIs using Apex Callouts and Named Credentials.</p><p>• Implement OAuth 2.0 authentication, request transformation, and response normalization.</p><p>• Ensure error handling, retry mechanisms, and governor limit optimization for high-volume transactions.</p><p><br></p><p><strong>Data Security & Compliance</strong></p><p><br></p><p>• Implement end-to-end encryption, data minimization, and automatic data deletion strategies.</p><p>• Ensure HIPAA compliance, audit logging, and security best practices in Salesforce.</p><p>• Set up temporary patient record storage with automated purging after a defined retention period.</p><p><br></p><p><strong>Testing & Deployment</strong></p><p><br></p><p>• Write and maintain Apex test classes to ensure code coverage > 75%.</p><p>• Deploy changes via Salesforce DevOps tools (Gearset, Copado, or Change Sets).</p><p>• Perform load testing and security assessments.</p><p><br></p><p><strong>External System Integration & Future Enhancements</strong></p><p><br></p><p>• Phase II: Develop an outbound API to transfer verified patient eligibility data to external CRM systems.</p><p>• Optimize Salesforce data model and performance tuning for scalability.</p><p>• Work with cross-functional teams including product managers, security experts, and business stakeholders.</p>
<p>We are looking for a skilled SAP ABAP Consultant to join our team on a 3 month contract basis. In this position, you will play a pivotal role in developing and supporting SAP systems essential to our operations in manufacturing, quality, supply chain, and regulatory functions. This is an excellent opportunity to contribute innovative solutions in a regulated environment, ensuring compliance and efficiency in medical device operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and maintain custom SAP programs and enhancements across multiple modules, including SD, MM, WM, PP, QM, and FI.</p><p>• Collaborate with cross-functional teams to deliver SAP solutions that align with compliance standards and business objectives.</p><p>• Develop various SAP objects such as reports, interfaces, conversions, enhancements, forms, and workflows.</p><p>• Build and support interfaces linking SAP systems with external platforms utilized in manufacturing, quality, and logistics.</p><p>• Ensure system documentation, data integrity, and adherence to change control processes within a validated environment.</p><p>• Provide technical support for audits and regulatory requests by delivering reliable system logic and data retrieval solutions.</p><p>• Work with tools such as SmartForms, SAPScripts, User Exits, BADIs, BAPIs, and enhancement frameworks.</p><p>• Contribute to S/4HANA transformation projects, focusing on code remediation and modernization efforts.</p><p>• Implement SAP security best practices for custom tcodes, reports, tables, and authorization object development.</p>
<p>Robert Half is working with a respected client in the Billerica area seeking a Quality Assurance Specialist to join its team. This role is open due to business growth, reporting into a Senior Quality Manager.</p><p><br></p><p>Our client is looking for a Quality Assurance professional with at least 1 year of professional experience and knowledge of ISO 9001 standards. The selected candidate will be responsible for document control, audit implementation, product inspections, and ensuring compliance. Prior experience in a manufacturing or distribution setting is preferred.</p><p><br></p><p>For the right experience the starting salary range would be up to $90,000 + bonus. There's lot of growth opportunity and strong benefits.</p><p><br></p><p>If interested and qualified please apply to this listing, or email Bill.Nichols@roberthalf. Thanks!</p>
