<p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
<p><strong>For immediate consideration or questions, please contact Courtney Syverson, Recruiting Manager, at 608-259-1164</strong></p><p><br></p><p>We are looking for an experienced Senior Accountant to join our team in Madison, Wisconsin. This role offers the opportunity to manage key financial functions including accounts payable, accounts receivable, payroll, and general bookkeeping. The ideal candidate will excel in maintaining accuracy and compliance across all financial processes while contributing to administrative and HR program management.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily and periodic invoicing, credit processing, and collections for accounts receivable, ensuring timely deposits and accurate records.</p><p>• Manage weekly and periodic accounts payable transactions, including generating payments for approval and signature.</p><p>• Oversee biweekly payroll activities, including tax withholding, reporting, remittance, and benefits administration such as insurance and 401(k) contributions.</p><p>• Perform monthly bank reconciliations for credit card, checking, and other accounts, identifying and resolving discrepancies.</p><p>• Process expense reports to ensure compliance with company policies, addressing any deviations or issues.</p><p>• Administer HR programs and policies, including payroll management and benefits reporting.</p><p>• Prepare accounting adjustments and journal entries as needed to maintain accurate financial records.</p><p>• Respond to occasional inbound calls and provide general office administrative support when required.</p><p>• Ensure compliance with financial regulations and company policies while maintaining meticulous records.</p><p>• Collaborate with the Secretary Treasurer for credit approvals and payment authorizations.</p>
<p><strong>AP Associate role in Windsor, WI. For immediate consideration contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is looking for an AP Associate for a local food distribution company in Windsor, Wisconsin. In this role, you will play a critical part in managing payment processes, ensuring accuracy in financial transactions, and maintaining strong relationships with vendors and partners. This position offers an excellent opportunity to contribute to the success of a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and record invoices accurately and efficiently, ensuring compliance with company policies.</p><p>• Perform coding of invoices and resolve discrepancies to maintain smooth payment operations.</p><p>• Conduct three-way matching to verify accuracy between purchase orders, invoices, and receipts.</p><p>• Track and monitor payments to ensure proper documentation and reporting.</p><p>• Collaborate with the Accounts Payable Manager and other team members to address issues and improve workflows.</p><p>• Maintain organized records of financial transactions for auditing and reporting purposes.</p><p>• Provide support during financial audits by preparing relevant documentation.</p><p>• Communicate professionally with vendors to address payment inquiries and resolve issues effectively.</p><p>• Assist with additional tasks and projects as assigned by the Accounts Payable Manager.</p>
<p>Project Manager – User Experience (Internal Systems)</p><p><strong>Contract-to-Hire | Onsite in Middleton, WI (3 days/week)</strong></p><p>We are seeking an experienced <strong>Project Manager</strong> to lead internal user experience improvement initiatives. This is a highly visible role working with IT, desktop, and architecture teams to ensure end users’ voices are heard and improvements are executed. The focus is on driving continuous change, creating structure around feedback, and presenting actionable solutions to leadership.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead the creation of a new internal User Experience team.</li><li>Assess desktops, PCs, conference rooms, and other internal devices used by staff to identify and resolve user pain points.</li><li>Drive change management by questioning existing processes and improving workflows for end users.</li><li>Gather feedback, build a backlog of improvements, and ensure items are taken through completion.</li><li>Partner with leadership to present findings and secure alignment on priorities.</li><li>Collaborate closely with a team of 5–7 and interact with executives across the organization.</li></ul><p><br></p>
We are in search of a Human Resources (HR) Manager to join our team located in Portage, Wisconsin. The role primarily revolves around the management of recruitment, talent acquisition strategies, employee engagement, and learning and development initiatives within our industry.<br><br>Responsibilities:<br>• Implementing talent acquisition strategies to fulfill staffing needs<br>• Overseeing recruitment and selection processes, including the coordination of travel arrangements and onboarding for out-of-area workers<br>• Collaborating with the HR team to ensure all positions are supported by clear and precise job descriptions<br>• Assisting in meeting Affirmative Action requirements in partnership with the HR team<br>• Facilitating employee advocacy by engaging with employees across different levels of the organization<br>• Coordinating DEIB efforts across the organization, in collaboration with Human Resources, Communications, Operations, and Leadership teams<br>• Assisting in the development and implementation of individual and organizational learning programs to create a high-performance, engaged workforce<br>• Supporting the delivery of career development programs to guide employees in their career progression<br>• Administering the learning management system and developing engaging content to facilitate learning<br>• Managing internal communication channels and collaborating with the communication and marketing department on internal communication projects<br>• Providing data-driven insights on the overall engagement, satisfaction, and effectiveness of learning solutions.
<p><strong><em>*This role is ONSITE in Janesville Wisconsin* </em></strong></p><p><strong>Major Responsibilities</strong></p><ul><li>Processing business transactions; keeping financial records up-to-date.</li><li>Perform bookkeeping and ledger maintenance following accounting best practices.</li><li>Fact-checking invoices for payment and processing.</li><li>Monitoring vendor statements, wire transfer requests, and other transactions.</li><li>Posting customer checks, vendor payments, and ACH payments; conduct collection efforts as needed.</li><li>Correcting and modifying inaccurate files and records.</li><li>Reconciling account balances.</li><li>Processing billing adjustments and refunds.</li><li>Maintain relationships with outside agencies and organizations necessary to these responsibilities.</li><li>Assisting in account analysis and account coding.</li><li>Assisting the accounting manager with audits, forecasts, and other fiscal planning.</li><li>Assisting the financial department and other assistants as needed.</li><li>Provide backup front desk duties as needed.</li><li>Attend staff, departmental, and other meetings as assigned.</li><li>Filing, mailing and other duties as assigned.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business with an emphasis in Accounting, or a related field preferred.</li><li>3-5 years of accounting/bookkeeping experience.</li><li>Experience with QuickBooks preferred.</li><li>Excellent computer skills; experience in accounting software, Microsoft Office Suite with strong aptitude for numbers, spreadsheets, and financial reports.</li><li>Knowledge of bookkeeping and accounting best practices, laws, standards, and state/national regulations and Generally Accepted Accounting Principles (GAAP).</li><li>Ability to use 10-key by touch, with accurate data entry, and handle high volumes of daily data/information.</li><li>Detail-oriented with good communication, problem solving, time management and organizational skills.</li><li>Ability to develop a team approach with staff, volunteers and community partners.</li><li>Strong interpersonal and communication skills required.</li><li>Experience working with culturally and economically diverse populations.</li></ul>
We are looking for a dedicated Office Manager to oversee daily administrative operations and support key financial functions within our organization. This role is based in Pewaukee, Wisconsin, and offers an opportunity to contribute to the efficiency and effectiveness of office processes.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timely processing.<br>• Oversee payroll operations, including data entry and compliance with regulations.<br>• Coordinate administrative office tasks, such as scheduling, correspondence, and inventory management.<br>• Maintain organized records of financial transactions and office documentation.<br>• Serve as a point of contact for staff and external stakeholders, addressing inquiries and resolving issues.<br>• Support the implementation and monitoring of office policies and procedures.<br>• Assist in budget preparation and financial reporting as needed.<br>• Ensure compliance with company standards and regulatory requirements.<br>• Facilitate communication across departments to enhance collaboration and productivity.
<p>We are looking for an experienced Inventory Manager for a Pewaukee, WI area organization. In this role, you will oversee inventory operations, ensure accurate tracking of assets, and optimize purchasing strategies to meet organizational goals. This position offers a dynamic environment where attention to detail and strong organizational skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and execute annual physical inventory processes to ensure accuracy and compliance.</p><p>• Develop and implement purchasing plans that align with operational and financial objectives.</p><p>• Monitor and manage inventory levels to prevent shortages or overstock situations.</p><p>• Maintain detailed records of asset inventory and ensure proper documentation.</p><p>• Collaborate with cross-functional teams to forecast inventory needs and plan accordingly.</p><p>• Identify opportunities to streamline inventory processes and improve efficiency.</p><p>• Ensure inventory practices align with company policies and industry standards.</p><p>• Analyze inventory data and generate reports to support decision-making.</p><p>• Train and guide team members on best practices for inventory management.</p><p>• Address and resolve any inventory-related discrepancies or issues promptly.</p>
We are looking for a skilled Human Resources Manager to oversee and implement all aspects of HR operations within our organization in Madison, Wisconsin. This role requires a proactive leader who can manage employee relations, compensation programs, benefits administration, and compliance with federal and state laws while fostering a positive workplace culture. The ideal candidate will bring expertise in HR strategy and operations to support organizational goals and employee success.<br><br>Responsibilities:<br>• Develop and enforce personnel policies to ensure consistency and compliance with organizational standards.<br>• Lead employee compensation programs, including payroll administration and benefit functions.<br>• Oversee labor relations, including negotiations, arbitration processes, and conflict resolution.<br>• Manage onboarding processes and training programs to support employee development and integration.<br>• Administer equal opportunity and affirmative action initiatives to promote diversity and inclusion.<br>• Ensure compliance with unemployment and workers’ compensation regulations.<br>• Maintain and optimize the Human Resources Information Systems (HRIS) for accurate record-keeping and reporting.<br>• Provide guidance to leadership on employee relations and HR best practices.<br>• Monitor and address workplace issues to foster a positive and productive environment.<br>• Stay updated on changes in employment laws and regulations to ensure organizational compliance.
<p><strong>Position Summary</strong></p><p>The Linux Systems & Automation Engineer is responsible for maintaining and improving core IT infrastructure with a focus on Linux environments, automation, and system reliability. This role involves configuring and supporting servers, virtualization platforms, containers, and related technologies, as well as developing automation workflows to streamline daily operations. The position also supports security, monitoring, and compliance activities, while collaborating with other IT staff and end users.</p><p><br></p><p><strong>Key Highlights</strong></p><ul><li>Permanent Hire role </li><li>Salary Range: $80-90,000/year</li><li>Hybrid work schedule in Madison, WI</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer Linux systems, primarily Ubuntu, including file system management, user permissions, log analysis, and network configuration.</li><li>Build, deploy, and troubleshoot containers in development and production environments.</li><li>Support virtualization platforms such as VMware ESXi and Nutanix, monitoring resource utilization and ensuring system availability.</li><li>Develop and maintain automation scripts and workflows using tools such as Python, PowerShell, Ansible, and Git.</li><li>Assist with security operations including alert response, ticket resolution, and remediation tasks.</li><li>Configure and maintain Microsoft servers and services including DNS, DHCP, and related protocols.</li><li>Participate in backup and recovery processes, patch management, and system monitoring.</li><li>Document system configurations, procedures, and troubleshooting steps.</li><li>Contribute to compliance and audit reviews through log analysis, access validation, and process verification.</li><li>Provide technical support to users, including troubleshooting, ticket handling, and after-hours on-call responsibilities.</li></ul><p><br></p>
<p>We are looking for an experienced ERP/SCM/CRM/BI Consultant to join our team on a Contract to permanent basis in Madison, WI. In this role, you will provide expert support and guidance to end users across multiple sites, ensuring seamless functionality and optimization of systems. Your ability to bridge technical concepts with business needs will be essential to drive effective communication and productive outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support for Epicor ERP systems, addressing the needs of approximately 500 end users across four locations.</p><p>• Collaborate with stakeholders to translate technical concepts into clear, actionable business language.</p><p>• Develop and maintain custom reports using tools like Excel to facilitate data-driven decision-making.</p><p>• Assist in the configuration and management of ERP, SCM, CRM, and BI systems to meet organizational needs.</p><p>• Ensure smooth integration of API developments and support ongoing system enhancements.</p><p>• Create and update business requirement documents to align with project goals and user expectations.</p><p>• Deliver exceptional customer service, ensuring timely resolution of technical issues and user concerns.</p><p>• Utilize client-side scripting to customize and optimize system performance.</p><p>• Support system customization efforts, ensuring compliance with business objectives and technical standards.</p><p>• Contribute to the management of configuration processes to maintain system integrity and efficiency.</p>
<p><strong>HR Generalist role in Madison, WI. For immediate consideration contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is working with a well-respected manufacturing company to find an HR Generalist to join their team. This role will lead and oversee all aspects of HR and safety within the organization. The ideal candidate will drive initiatives across employee relations, compensation, benefits, payroll, and policy development while ensuring compliance with regulations and fostering a positive workplace culture.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the full spectrum of human resources functions, including recruitment, compensation, and benefits administration.</p><p>• Develop and implement HR policies and procedures to maintain compliance and align with organizational goals.</p><p>• Direct employee relations efforts to foster a positive and collaborative work environment.</p><p>• Supervise payroll operations, ensuring accuracy and adherence to deadlines.</p><p>• Lead new employee onboarding and orientation programs to ensure a seamless integration into the company.</p><p>• Design and deliver training programs to support employee growth and development.</p><p>• Monitor and manage the department budget to ensure effective allocation of resources.</p><p>• Provide guidance on compensation strategies and benefits packages to attract and retain top talent.</p><p>• Ensure compliance with legal and regulatory requirements related to HR practices.</p><p>• Collaborate with leadership to align HR initiatives with overall business objectives.</p>
We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. In this role, you will handle critical tasks related to pharmaceutical shipping and inventory management. This is a long-term contract position that requires physical activity and light computer work in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and assemble boxes for shipping pharmaceutical products, ensuring proper packaging for refrigerated items when necessary.<br>• Manage the intake of orders and accurately package medications for shipment.<br>• Receive and organize incoming pharmaceutical inventory on shelves, maintaining an orderly stock.<br>• Perform shipping and receiving duties, including mailing medications and handling deliveries.<br>• Utilize computer systems for light data entry and inventory tracking.<br>• Maintain high standards of accuracy and efficiency while standing for most of the workday.<br>• Ensure compliance with shipping regulations and proper handling of sensitive materials.<br>• Collaborate with team members to meet fulfillment deadlines and customer expectations.
We are looking for an experienced Epicor Analyst to join our team in Madison, Wisconsin, on a Contract-to-Permanent basis. In this role, you will collaborate with cross-functional teams to ensure the optimal performance of Epicor ERP systems and provide exceptional support to end users across multiple sites. This position is ideal for a proactive problem-solver who excels at translating technical concepts into business solutions.<br><br>Responsibilities:<br>• Provide expert-level support for Epicor ERP systems, ensuring seamless operation for over 500 end users across multiple locations.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements, aligning them with system capabilities.<br>• Develop and maintain customizations within Epicor to meet specific business needs.<br>• Create and manage detailed reports using Excel and database queries to support decision-making processes.<br>• Act as a liaison between technical teams and business users, ensuring clear communication and understanding.<br>• Configure, test, and deploy system updates and enhancements to optimize functionality.<br>• Troubleshoot and resolve technical issues promptly to minimize disruptions to business operations.<br>• Deliver training and support to end users, empowering them to utilize Epicor systems effectively.<br>• Contribute to API development and integration efforts to enhance system interoperability.<br>• Ensure adherence to best practices in configuration management and system documentation.
<p>Robert Half is assisting a professional services firm in the recruiting for an Administrative Assistant to provide comprehensive administrative support within their organization. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to effectively handle multiple deadlines in a fast-paced environment. This role focuses on delivering administrative support to enhance the efficiency of day to day operations while maintaining the highest standards of confidentiality and accuracy.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance, paid time off, annual bonus eligibility and 401k match. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong></li><li>Manage calendars, schedule meetings, and coordinate travel arrangements </li><li>Prepare, edit, and format documents, correspondence, and presentations with a high degree of accuracy.</li><li>Assist in the preparation and filing of legal documents, contracts, and filings, ensuring filings align with deadlines</li><li>Handle sensitive and confidential legal correspondence.</li><li><strong>Client Interaction:</strong></li><li>Serve as a point of contact for clients and external stakeholders, managing communications professionally and efficiently.</li><li>Screen, route, and respond to incoming calls and emails, providing outstanding client service.</li><li><strong>File and Record Management:</strong></li><li>Maintain organized and up-to-date electronic and physical filing systems for documents.</li><li>Assist in tracking and logging billable hours for projects using timekeeping software</li><li><strong>Team Collaboration:</strong></li><li>Coordinate with other staff members to support projects and deliverables.</li><li>Assist with meeting preparations, agendas, and minutes when requested.</li><li><strong>Office Management Tasks:</strong></li><li>Oversee supply inventory and arrange procurement, ensuring smooth operation of the team’s workspace.</li><li>Manage incoming and outgoing mail, including deliveries and courier services.</li></ul>
We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. In this role, you will play a key part in ensuring the efficient handling, packaging, and shipment of pharmaceutical products. This is a long-term contract position, offering a stable and rewarding opportunity in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and assemble boxes for shipping pharmaceutical products, ensuring proper packaging standards are met.<br>• Handle shipping and receiving tasks, including the intake and shelving of medications.<br>• Mail out medications while adhering to specific packaging requirements, including ice or refrigerated packaging when necessary.<br>• Process and fulfill incoming orders with accuracy and attention to detail.<br>• Perform light data entry tasks and utilize basic computer systems for record-keeping.<br>• Maintain an organized workspace and ensure compliance with safety and quality protocols.<br>• Stand and move throughout the workday to complete tasks efficiently.<br>• Collaborate with team members to ensure timely and accurate deliveries.<br>• Utilize management systems and tools to support logistics operations.
We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. This is a long-term contract position where you will play a key role in handling shipping and receiving tasks, assembling packages, and ensuring orders are processed accurately and efficiently. The ideal candidate thrives in a fast-paced environment, enjoys physical work, and has basic computer skills to support inventory and order management.<br><br>Responsibilities:<br>• Prepare and package shipments, including medications requiring special handling such as refrigerated packaging.<br>• Receive incoming pharmaceutical products and organize them on shelves.<br>• Process and mail out customer orders, ensuring accuracy and timely delivery.<br>• Perform light data entry tasks to manage inventory and track orders.<br>• Assemble boxes and prepare them for shipping.<br>• Handle intake of new orders and ensure proper documentation.<br>• Stand and move around throughout the day to complete operational tasks efficiently.<br>• Utilize basic computer systems to support daily logistics operations.
We are looking for a detail-oriented Talent Acquisition Coordinator to oversee and enhance recruitment efforts for both specialized and production-focused roles. This is a long-term contract position based in Hartford, Wisconsin, offering an excellent opportunity to contribute to a collaborative and dynamic work environment. The role involves managing the entire hiring process while ensuring a seamless experience for candidates and internal stakeholders.<br><br>Responsibilities:<br>• Manage the end-to-end recruitment process for various positions, including engineering roles and production-related jobs.<br>• Create and post job advertisements on platforms such as Indeed and other relevant job boards.<br>• Review applications, evaluate candidate experience, and maintain organized tracking of applicant data using spreadsheets.<br>• Coordinate communication with candidates, including scheduling interviews and providing timely updates on application outcomes.<br>• Support the hiring process for approximately 6–7 engineering openings, as well as other roles as they arise.<br>• Ensure all recruiting activities are accurately documented and reported for compliance and efficiency.<br>• Conduct interviews to assess candidates’ suitability and alignment with job requirements.<br>• Collaborate with hiring managers to understand staffing needs and provide strategic recruitment solutions.<br>• Source candidates with relevant experience using various methods, including networking and online platforms.
We are looking for an experienced and detail-oriented Senior Tax Accountant to join our team in Madison, Wisconsin. In this role, you will play a key part in managing financial records, preparing tax returns, and ensuring compliance with ever-changing tax regulations. This position offers an excellent opportunity to contribute to a dynamic financial services firm specializing in wealth management, tax planning, and alternative investments.<br><br>Responsibilities:<br>• Prepare and file accurate federal, state, and local tax returns for both individual and small business clients.<br>• Develop tax strategies to optimize liabilities while staying updated on changes in tax laws and regulations.<br>• Liaise with tax authorities to address audits and inquiries as required.<br>• Maintain and update financial records, including accounts payable, accounts receivable, and general ledger entries.<br>• Reconcile financial accounts and resolve discrepancies to ensure accuracy.<br>• Oversee payroll processes for small business clients, ensuring timely and precise transactions.<br>• Generate financial reports, including profit and loss statements, balance sheets, and cash flow analyses.<br>• Ensure compliance with internal financial policies and external regulatory standards.<br>• Monitor changes in the regulatory environment and implement necessary policy adjustments.<br>• Establish and maintain internal controls to protect financial assets and data integrity.
We are looking for an experienced and detail-driven Tax Preparer to join our dedicated services team in Madison, Wisconsin. In this role, you will be responsible for preparing individual federal and state tax returns, ensuring compliance with current tax regulations, and providing tailored solutions to meet client needs. This position offers an opportunity to work both independently and collaboratively in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Prepare accurate federal and state tax returns for individual clients using advanced tax software.<br>• Analyze financial data to recommend personalized tax strategies and optimize client outcomes.<br>• Provide exceptional service by addressing client inquiries and resolving tax-related concerns efficiently.<br>• Stay informed on changes to tax laws and regulations to maintain compliance and deliver high-quality service.<br>• Collaborate with team members to address complex tax issues and develop comprehensive solutions.<br>• Participate in mandatory training sessions to enhance skills and ensure growth.<br>• Utilize tools such as Microsoft Word, Excel, Teams, and Outlook to manage tasks and client communications effectively.
We are looking for a skilled Systems Administrator to join our team in Middleton, Wisconsin. This Contract to permanent position offers an opportunity to work in a dynamic environment, supporting a technology-focused infrastructure and collaborating closely with managed service providers. The ideal candidate will have a strong technical background and a dedication to delivering exceptional customer service.<br><br>Responsibilities:<br>• Manage and maintain Windows Server environments to ensure optimal performance and reliability.<br>• Administer Active Directory, including user and group management, permissions, and security settings.<br>• Provide technical support and troubleshooting for Windows 10 systems across the organization.<br>• Configure and manage Cisco network devices to maintain secure and efficient connectivity.<br>• Collaborate with managed service providers to address system issues and implement solutions.<br>• Maintain and support Citrix technologies to enable seamless remote access and virtualized applications.<br>• Oversee server infrastructure, including installation, updates, and system monitoring.<br>• Build and sustain relationships with vendors to ensure timely procurement and resolution of technical challenges.<br>• Deliver exceptional customer service by addressing technical inquiries and resolving issues promptly.
<p>We are seeking a <strong>Salesforce Administrator</strong> to join our team in a long-term hybrid/onsite contract role based in Madison, WI. This individual will play a key role in managing and supporting a Salesforce environment of approximately 200 users, handling both daily administration and long-term support initiatives.</p><p><strong>Responsibilities:</strong></p><ul><li>Perform user management tasks: add/remove users, manage security settings, troubleshoot field-level issues.</li><li>Provide overall Salesforce Administration, including customization and ongoing maintenance.</li><li>Support daily system operations by working through ticketing systems in coordination with the help desk team.</li><li>Document processes, issues, and resolutions for clear communication and future reference.</li><li>Ensure a positive end-user experience by addressing requests, resolving issues, and engaging effectively with business users.</li><li>Provide general support for server/desktop administration tasks as needed.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Salesforce Administration:</strong> 1+ years of experience in customization and administration.</li><li><strong>Technical Knowledge:</strong> General understanding of server/desktop administration to provide support when required.</li><li><strong>Communication Skills:</strong> Strong ability to engage with end users, deliver excellent customer service, and ensure a positive user experience.</li><li>Strong documentation and organizational skills.</li><li>Ability to adapt to a flexible workload and handle daily support requests.</li></ul><p><strong>Environment:</strong></p><ul><li>Salesforce user base: ~200 users</li><li>Hybrid/onsite role in Madison, WI</li></ul><p>This is an excellent opportunity for someone who is a <strong>Jack-of-all-Trades (JOAT)</strong> type of administrator, with the versatility to manage Salesforce operations while also lending general IT support as needed.</p>
We are looking for an experienced Business Analyst to join our team in Sun Prairie, Wisconsin. In this long-term contract role, you will collaborate with stakeholders to deliver solutions for insurance pricing and rating tools projects. This position requires strong expertise in business analysis and leadership within the insurance industry, particularly in Agile environments.<br><br>Responsibilities:<br>• Conduct comprehensive business analysis to support insurance pricing and rating tool initiatives.<br>• Collaborate with stakeholders to define requirements and ensure alignment with business objectives.<br>• Lead Agile processes, including backlog grooming, sprint planning, and user story creation.<br>• Provide insights into insurance policies, forms, and letters to enhance project outcomes.<br>• Act as a Product Owner to ensure successful delivery of solutions that meet user needs.<br>• Oversee user acceptance testing (UAT) to validate system functionality and performance.<br>• Perform gap analysis to identify areas for improvement within existing processes.<br>• Review and document business requirements to support IT project management efforts.<br>• Facilitate cross-functional communication between technical teams and business leaders.<br>• Drive decision-making processes to ensure timely project delivery.
<p>We are looking for a <strong>Bilingual </strong>HR Generalist to become a part of our team in Portage, Wisconsin. As the HR Generalist, you'll play a key role in implementing and administering various HR policies and programs. Your responsibilities will cover areas such as recruitment, employee development, compensation, and performance management.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Implement and administer various HR policies and programs.</p><p>• Supervise the recruitment process, including identifying recruitment sources, evaluating candidates, and conducting interviews.</p><p>• Coordinate new permanent member orientation and ensure a smooth onboarding process.</p><p>• Ensure legal compliance with all federal and state regulations related to human resources.</p><p>• Keep all HR-related records with strict adherence to confidentiality.</p><p>• Assist with workers' compensation and OSHA compliance programs.</p><p>• Handle HR functions such as answering HR queries, benefit enrollment, and processing new permanent members, changes, and termination information.</p><p>• Keep accurate employee information in the HRIS system.</p><p>• Develop and maintain detail oriented and technical knowledge in areas of responsibility.</p><p>• Manage communication with the union and respond to union grievances.</p><p>• Assist with employee learning and development programs.</p>
<p><strong>Position Summary</strong></p><p>The Applications Development Leader will manage a blended team of software developers and analytics professionals, with responsibility for project delivery, client engagement, and departmental performance. This role requires both strategic guidance and hands-on involvement, balancing technical expertise with leadership of people, processes, and budgets.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require a hybrid work schedule.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct software projects from planning through implementation, ensuring deliverables meet defined objectives.</li><li>Monitor project budgets, control expenses, and align outcomes with financial goals.</li><li>Partner with clients and internal teams to gather requirements, analyze processes, and recommend improvements.</li><li>Oversee and support business process mapping, with attention to efficiency and cost reduction.</li><li>Lead project reviews to capture lessons learned and inform future initiatives.</li><li>Track progress, manage risks, and adjust plans to maintain timelines and quality.</li><li>Provide mentorship and oversight for technical staff, assigning tasks and encouraging skill growth.</li><li>Maintain awareness of emerging technologies and practices to guide future solutions.</li><li>Foster collaboration across distributed and offshore teams to ensure consistency and results.</li></ul><p><br></p>
