<p>We are seeking <strong>Technical Support Specialists</strong> to join our growing global support team. This role is focused on providing external end-user support across phone, chat, and ticketing systems. You will work on complex issues that often require deep troubleshooting and customer service skills. This is not a basic password reset role — calls can run 30 minutes or longer as you help solve real technical challenges.</p><p>You will be part of a 24/7 support operation, collaborating with a team spread across the U.S. and internationally. This position offers the opportunity to make a real impact with end users while developing your technical and customer service expertise.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide external end-user technical support via phone, chat, and ticketing systems (ZenDesk, Genisis).</li><li>Resolve 25–35 tickets per week, including 2nd/3rd tier issues.</li><li>Troubleshoot network and product-specific issues, ensuring timely and accurate resolutions.</li><li>Deliver exceptional customer service, guiding end users with patience and professionalism.</li><li>Document technical issues and resolutions clearly and accurately.</li><li>Multitask between calls, chats, and tickets effectively in a fast-paced environment.</li><li>Travel up to 25% for onsite technical projects (typically closer to 10%; may require 1–2 days’ notice).</li><li>Be available for on-call coverage during major incidents, staying until resolution is complete.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><strong>Required:</strong></p><ul><li>2+ years of technical support experience.</li><li>Strong background in <strong>network support</strong> (specific to products and systems).</li><li>Excellent <strong>customer service</strong> skills working with external end users.</li><li>Outstanding <strong>communication and documentation</strong> abilities.</li><li>Experience with product support, ideally external customer-facing.</li></ul><p><strong>Preferred:</strong></p><ul><li>Net+ training or certification.</li><li>ITIL, A+, or related technical schooling.</li><li>Experience with network-related troubleshooting and support tools.</li></ul><p><br></p><p><strong>Schedule & Work Conditions</strong></p><ul><li>Schedule: <strong>Sunday–Thursday</strong> or <strong>Tuesday–Saturday</strong>.</li><li>Coverage: 9-hour day with 1-hour lunch; core coverage 7 AM–7 PM CST.</li><li>On-call duty: Must remain until resolution if major incidents occur.</li></ul><p><br></p><p><br></p>
<p>We are seeking a detail-oriented <strong>Pharmacy Technician </strong>to join our Specialty Pharmacy team. This long-term contract position is ideal for someone skilled in patient and provider communication, prescription data entry, and supporting pharmacists in medication dispensing. The role involves verifying patient information, managing calls and faxes, and ensuring prescription accuracy in a fast-paced, compliance-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from patients, prescribers, and healthcare professionals, ensuring excellent customer service.</p><p>• Manage and prioritize order queues, processing the oldest requests first to maintain workflow efficiency.</p><p>• Oversee the accurate shipment of specialty pharmacy orders, ensuring timely delivery to patients.</p><p>• Monitor pharmaceutical inventory levels, including ordering, receiving, verifying, and stocking medications and supplies.</p><p>• Uphold federal and state regulations and adhere to ethical standards in all aspects of job performance.</p><p>• Collaborate with team members to address operational challenges and complete assigned tasks effectively.</p><p>• Maintain detailed and accurate records of pharmacy operations to ensure compliance and accountability.</p><p>• Assist in resolving issues related to patient scheduling, insurance verification, and electronic medical records.</p><p>• Perform other duties as assigned to support the overall functioning of the pharmacy.</p><p>• Continuously update knowledge of medical terminology to improve communication and administrative processes.</p>
<p>We are looking for an experienced ERP/SCM/CRM/BI Consultant to join our team on a Contract to permanent basis in Madison, WI. In this role, you will provide expert support and guidance to end users across multiple sites, ensuring seamless functionality and optimization of systems. Your ability to bridge technical concepts with business needs will be essential to drive effective communication and productive outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support for Epicor ERP systems, addressing the needs of approximately 500 end users across four locations.</p><p>• Collaborate with stakeholders to translate technical concepts into clear, actionable business language.</p><p>• Develop and maintain custom reports using tools like Excel to facilitate data-driven decision-making.</p><p>• Assist in the configuration and management of ERP, SCM, CRM, and BI systems to meet organizational needs.</p><p>• Ensure smooth integration of API developments and support ongoing system enhancements.</p><p>• Create and update business requirement documents to align with project goals and user expectations.</p><p>• Deliver exceptional customer service, ensuring timely resolution of technical issues and user concerns.</p><p>• Utilize client-side scripting to customize and optimize system performance.</p><p>• Support system customization efforts, ensuring compliance with business objectives and technical standards.</p><p>• Contribute to the management of configuration processes to maintain system integrity and efficiency.</p>
We are looking for an experienced and detail-driven Tax Preparer to join our dedicated services team in Madison, Wisconsin. In this role, you will be responsible for preparing individual federal and state tax returns, ensuring compliance with current tax regulations, and providing tailored solutions to meet client needs. This position offers an opportunity to work both independently and collaboratively in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Prepare accurate federal and state tax returns for individual clients using advanced tax software.<br>• Analyze financial data to recommend personalized tax strategies and optimize client outcomes.<br>• Provide exceptional service by addressing client inquiries and resolving tax-related concerns efficiently.<br>• Stay informed on changes to tax laws and regulations to maintain compliance and deliver high-quality service.<br>• Collaborate with team members to address complex tax issues and develop comprehensive solutions.<br>• Participate in mandatory training sessions to enhance skills and ensure growth.<br>• Utilize tools such as Microsoft Word, Excel, Teams, and Outlook to manage tasks and client communications effectively.
We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. In this role, you will handle critical tasks related to pharmaceutical shipping and inventory management. This is a long-term contract position that requires physical activity and light computer work in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and assemble boxes for shipping pharmaceutical products, ensuring proper packaging for refrigerated items when necessary.<br>• Manage the intake of orders and accurately package medications for shipment.<br>• Receive and organize incoming pharmaceutical inventory on shelves, maintaining an orderly stock.<br>• Perform shipping and receiving duties, including mailing medications and handling deliveries.<br>• Utilize computer systems for light data entry and inventory tracking.<br>• Maintain high standards of accuracy and efficiency while standing for most of the workday.<br>• Ensure compliance with shipping regulations and proper handling of sensitive materials.<br>• Collaborate with team members to meet fulfillment deadlines and customer expectations.
We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. This is a long-term contract position where you will play a key role in handling shipping and receiving tasks, assembling packages, and ensuring orders are processed accurately and efficiently. The ideal candidate thrives in a fast-paced environment, enjoys physical work, and has basic computer skills to support inventory and order management.<br><br>Responsibilities:<br>• Prepare and package shipments, including medications requiring special handling such as refrigerated packaging.<br>• Receive incoming pharmaceutical products and organize them on shelves.<br>• Process and mail out customer orders, ensuring accuracy and timely delivery.<br>• Perform light data entry tasks to manage inventory and track orders.<br>• Assemble boxes and prepare them for shipping.<br>• Handle intake of new orders and ensure proper documentation.<br>• Stand and move around throughout the day to complete operational tasks efficiently.<br>• Utilize basic computer systems to support daily logistics operations.
<p>Robert Half is assisting a professional services firm in the recruiting for an Administrative Assistant to provide comprehensive administrative support within their organization. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to effectively handle multiple deadlines in a fast-paced environment. This role focuses on delivering administrative support to enhance the efficiency of day to day operations while maintaining the highest standards of confidentiality and accuracy.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance, paid time off, annual bonus eligibility and 401k match. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong></li><li>Manage calendars, schedule meetings, and coordinate travel arrangements </li><li>Prepare, edit, and format documents, correspondence, and presentations with a high degree of accuracy.</li><li>Assist in the preparation and filing of legal documents, contracts, and filings, ensuring filings align with deadlines</li><li>Handle sensitive and confidential legal correspondence.</li><li><strong>Client Interaction:</strong></li><li>Serve as a point of contact for clients and external stakeholders, managing communications professionally and efficiently.</li><li>Screen, route, and respond to incoming calls and emails, providing outstanding client service.</li><li><strong>File and Record Management:</strong></li><li>Maintain organized and up-to-date electronic and physical filing systems for documents.</li><li>Assist in tracking and logging billable hours for projects using timekeeping software</li><li><strong>Team Collaboration:</strong></li><li>Coordinate with other staff members to support projects and deliverables.</li><li>Assist with meeting preparations, agendas, and minutes when requested.</li><li><strong>Office Management Tasks:</strong></li><li>Oversee supply inventory and arrange procurement, ensuring smooth operation of the team’s workspace.</li><li>Manage incoming and outgoing mail, including deliveries and courier services.</li></ul>
We are looking for a dedicated Logistics Clerk to join our team on a long-term contract basis in Madison, Wisconsin. This role involves supporting pharmaceutical shipping and receiving operations, ensuring the accurate packaging and delivery of medications. The position requires attention to detail, organizational skills, and the ability to work on your feet throughout the day.<br><br>Responsibilities:<br>• Coordinate the shipping and receiving of pharmaceutical products, ensuring accuracy and compliance with company standards.<br>• Prepare boxes and packages for shipment, including handling refrigerated medications that require special packaging.<br>• Process orders and manage the intake of medications, verifying inventory and ensuring proper storage.<br>• Conduct light computer-based tasks such as data entry to maintain accurate records.<br>• Handle the mailing of medications to customers, following prescribed procedures.<br>• Organize and shelve incoming medication shipments efficiently.<br>• Maintain a clean and organized workspace to support smooth logistics operations.<br>• Collaborate with team members to ensure timely and accurate deliveries.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Madison, Wisconsin. This long-term contract position is ideal for someone who thrives in a fast-paced environment, providing hands-on technical support to ensure smooth operations. You will play a vital role in managing devices, troubleshooting issues, and assisting users with their technical needs.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and stage devices for onboarding new and existing users, ensuring proper setup.</p><p>• Address deskside support needs and assist with IT service tickets, including Level 1 and light Level 2 tasks.</p><p>• Perform hardware replacements, desktop imaging, and device installations to maintain functionality.</p><p>• Collaborate with team members in real-time to resolve technical issues efficiently.</p><p>• Manage Active Directory user group updates and modifications.</p><p>• Work alongside the team to deploy software and manage devices using standard tools.</p><p>• Provide backup support for colleagues during scheduling adjustments or transitions.</p><p>• Troubleshoot hardware and software concerns, ensuring prompt resolution of user issues.</p><p>• Maintain technical documentation and ensure compliance with organizational standards.</p>
<p><strong>Position Title: Senior SQL Developer – Healthcare Data Conversions</strong></p><p><br></p><p><strong>Overview</strong></p><p> The Senior SQL Developer will take a lead role in managing data migration projects that support healthcare organizations as they move between electronic health record (EHR) systems. This position is responsible for designing, executing, and refining large-scale data conversion strategies to ensure accuracy, compliance, and reliability throughout the transition process.</p><p>In addition to advanced SQL development, this role involves building repeatable frameworks, guiding less experienced developers, and collaborating directly with clients and internal teams to maintain data integrity and regulatory standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct all phases of healthcare data conversion projects, from initial planning through implementation, to deliver timely and accurate outcomes.</li><li>Translate technical and business requirements into SQL code and repeatable conversion methodologies.</li><li>Develop, optimize, and maintain SQL scripts, stored procedures, and ETL processes for large healthcare datasets.</li><li>Serve as the main technical contact for client teams during conversion projects, providing expertise and resolving issues.</li><li>Define and enforce data quality standards in line with HIPAA and other healthcare compliance requirements.</li><li>Provide mentorship and oversight to junior developers, including code reviews and training.</li><li>Work closely with project managers, analysts, and technical staff to align deliverables with project objectives.</li><li>Document and improve conversion processes to support scalability and standardization.</li><li>Identify risks early and implement strategies to mitigate potential project issues.</li></ul><p><br></p>
<p>We are seeking a skilled <strong>Accounting Consultant</strong> to join our client on a <strong>contract basis</strong>. This interim role offers the opportunity to support critical accounting processes, ensure accurate financial reporting, and strengthen internal controls. You will play a key role in reconciliations, journal entries, audits, and vendor relations, contributing your expertise to maintain compliance and operational efficiency.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform account reconciliations to ensure accuracy and adherence to company policies.</li><li>Manage payroll-related entries and oversee associated processes.</li><li>Support the 401(k) audit process by preparing documentation and collaborating with auditors.</li><li>Record, review, and reconcile journal entries to maintain the integrity of the general ledger.</li><li>Assist with month-end close tasks, including preparation of financial reports and balance sheet reviews.</li><li>Conduct bank account reconciliations to monitor cash flow and resolve discrepancies.</li><li>Support process improvement initiatives and assist in implementing governance measures to strengthen financial controls.</li><li>Collaborate with vendors and internal teams to address accounting issues as needed.</li></ul>
<p>We are looking for a skilled Corporate Paralegal to join our client's legal and compliance team in Cottage Grove, Wisconsin. In this role, you will play a vital part in supporting various aspects of legal operations, including contracts, corporate governance, compliance, and intellectual property management.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Draft, review, and oversee the management of commercial agreements such as MSAs, NDAs, BAAs, and vendor contracts.</p><p>• Enhance and maintain processes within the Contract Lifecycle Management systems.</p><p>• Provide support for entity management tasks, including board documentation and corporate governance.</p><p>• Assist in ensuring compliance with healthcare regulations and preparing regulatory reports.</p><p>• Help oversee intellectual property portfolios, including drafting and managing related agreements.</p><p>• Collaborate with cross-functional teams and external legal counsel to address various legal and compliance matters.</p><p>• Utilize AI-assisted legal tools and emerging technologies to streamline legal processes.</p>
We are looking for an experienced ERP/CRM Developer to join our team in Pewaukee, Wisconsin. This Contract-to-permanent position will play a critical role in supporting and enhancing our Epicor Prophet 21 system and related technologies. The ideal candidate will possess strong technical expertise and be adept at identifying opportunities for process improvement while providing excellent support to end users.<br><br>Responsibilities:<br>• Provide first-line support for Prophet 21-related issues, utilizing Freshservice to manage and resolve tickets efficiently in collaboration with developers.<br>• Analyze business processes, gather user requirements, and document findings to recommend enhancements for Prophet 21 and its companion tools.<br>• Manage user security configurations and address customization requests within Prophet 21 and supporting systems.<br>• Optimize and maintain existing applications and infrastructure, including performing upgrades and custom development for Prophet 21.<br>• Troubleshoot and support Wireless Warehouse operations, including resolving issues with Zebra handheld devices and Prophet 21 functionality.<br>• Develop and maintain internal Knowledge Base documentation to ensure smooth IT operations.<br>• Leverage expertise in Prophet 21 modules such as financials, procurement, inventory, planning, and warehousing to identify efficiencies and improve processes.<br>• Assist in creating custom reports and dashboards using tools like Crystal Reports and Power BI.<br>• Collaborate with cross-functional teams to ensure seamless integration and functionality of Prophet 21 and related systems.
<p>Our client, a well-established real estate company located west of Madison, WI has partnered with Robert Half Talent Solutions in search of a Controller. The Controller will oversee the financial operations of the company, including managing the financial reporting, budgeting, accounting, and compliance functions. This is a key leadership role, reporting directly to the Owner, and will play an integral part in driving financial strategies and ensuring the company’s financial health. For immediate consideration please contact Jon Wright @ 608-338-1052.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily accounting operations, including general ledger, accounts payable, accounts receivable, and payroll.</li><li>Prepare monthly, quarterly, and annual financial statements in accordance with GAAP.</li><li>Develop and manage budgets, forecasts, and cash flow projections.</li><li>Analyze financial data and provide actionable insights to senior management.</li><li>Manage tax reporting and filings, ensuring compliance with local, state, and federal regulations.</li><li>Assist in the preparation for external audits and implement necessary internal controls.</li><li>Coordinate with property management teams and ensure accurate property-level financial reporting.</li><li>Develop and streamline financial processes to improve efficiency and scalability.</li><li>Support acquisitions and dispositions with financial analysis and due diligence.</li></ul>
<p>We are looking for an experienced Investment/Portfolio Manager to join a boutique law firm located in Lake Geneva, Wisconsin. In this role, you will oversee equity portfolios for high-net-worth and ultra-high-net-worth clients, including personal trusts, partnerships, and foundations. This position offers a unique opportunity to coordinate with external investment managers and brokers while ensuring tailored financial solutions for sensitive client relationships.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize equity portfolios for personal trusts, partnerships, and foundations, ensuring alignment with client goals.</p><p>• Oversee cash flow requirements and manage cash investments for trust accounts, foundations, and partnerships.</p><p>• Monitor portfolio holdings and provide updates on market trends, news, and relevant financial insights to trustees.</p><p>• Collaborate with external brokers to implement investment decisions, handle trust funding, distributions, and charitable donations.</p><p>• Establish and maintain strong relationships with external investment managers, ensuring seamless coordination.</p><p>• Prepare detailed investment performance reports and present findings to clients and stakeholders.</p><p>• Actively contribute to meeting client needs by adapting to various responsibilities within a small and dynamic team.</p><p>• Ensure compliance with relevant regulations and tax laws governing trust investments and accounting.</p><p>• Utilize niche software tools and platforms, including Bloomberg and Morningstar, to support portfolio management efforts.</p>
<p>Our client in Wisconsin has an immediate and critical opening for a Senior Software Engineer to join their team on a long-term contract. They are looking to bring in a staff engineer-level individual who not only writes excellent code but also provides technical leadership, mentorship, and strong partnership with their in-house Architect.</p><p><br></p><p>This is not a heads-down coding role—this is a seat at the table for someone who can guide and direct work across a team, own design responsibilities, and jump in with hands-on development as needed. You’ll help shape technical strategy while also staying close to delivery.</p><p><br></p><p>What You’ll Be Doing:</p><p>Lead technical efforts in a collaborative Scrum team environment.</p><p><br></p><p>Partner closely with the Architect to co-own solution design and implementation.</p><p><br></p><p>Provide guidance and task direction to other engineers while contributing code yourself.</p><p><br></p><p>Bring proactive energy to problem-solving—someone who speaks up, shares ideas, and drives initiatives forward.</p><p><br></p><p>Balance and bridge cloud and on-premise environments with a strong understanding of DevOps and platform capabilities.</p><p><br></p><p>Support modern application architecture using tools like Kafka, GitHub, SQL Server, and OpenShift.</p><p><br></p><p>Must-Have Technical Skills:</p><p>Java (Core & Frameworks)</p><p><br></p><p>SQL Server</p><p><br></p><p>GitHub</p><p><br></p><p>OpenShift</p><p><br></p><p>Kafka</p><p><br></p><p>Cloud & On-Premise Development (on-premise is critical)</p><p><br></p><p>DevOps & Test Automation exposure</p><p><br></p><p>Working in Agile/Scrum teams</p>
