28 Results for Customer Service Jobs in Madison, WI

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Customer Service Representative

Madison, WI
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will provide responsive service, handle inquiries with professionalism, and contribute to a positive experience for every caller. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance tailored to each inquiry. • Place outbound calls as needed to follow up on requests, clarify details, or provide updates to customers. • Enter orders accurately into internal systems while confirming information and resolving discrepancies. • Address service-related questions and concerns by identifying needs and guiding customers toward appropriate solutions. • Maintain detailed and organized records of customer interactions, transactions, and follow-up activities. • Support a fast-paced call center environment by managing multiple inquiries efficiently while meeting service expectations.
2026-10-22T13:38:44Z

Purchasing and Customer Service Manager

Fort Atkinson, WI
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Purchasing and Customer Service Manager to support daily procurement operations and lead a high-quality customer service experience for an organization in the Fort Atkinson, Wisconsin area. This role combines vendor coordination, purchasing oversight, and customer-facing leadership to help keep materials available, orders moving efficiently, and service standards consistently high. The ideal candidate brings sound judgment, strong communication skills, and the ability to improve workflows across purchasing and customer support functions. Responsibilities:• Direct purchasing activities by evaluating supply needs, placing orders, and maintaining appropriate inventory levels to support business operations.• Build and manage vendor relationships, including pricing discussions, order follow-up, and service issue resolution to achieve dependable supply performance.• Oversee customer service processes to ensure timely responses, accurate information, and careful handling of inquiries, concerns, and order-related requests.• Develop and apply procurement practices that promote cost awareness, policy compliance, and efficient purchasing decisions across departments.• Review purchasing data and service trends to identify opportunities for process improvement, stronger supplier performance, and better customer outcomes.• Coordinate with internal teams to align material availability, delivery timing, and customer commitments with operational priorities.• Monitor order status, resolve discrepancies involving shipments or invoices, and ensure records are updated accurately within company systems.• Lead, coach, and support staff involved in purchasing and customer service activities while reinforcing accountability and service excellence.
2026-10-22T14:13:43Z

Inside Sales Account Manager

Pewaukee, WI
onsite
Permanent / Full Time
75000.00 - 120000.00 USD / Yearly
We are looking for an Inside Sales Account Manager to support client relationships and drive continued account growth for a Pewaukee, WI area organization. This position blends consultative selling with responsive service, making it ideal for someone who can identify customer needs, maintain strong communication, and manage opportunities through the full sales cycle. The role offers the chance to work closely with existing and prospective clients while using CRM tools to keep activity organized and effective. Responsibilities:• Build and strengthen relationships with assigned accounts by serving as a consistent point of contact for sales and service needs.• Reach out to prospective and current customers to uncover opportunities, present solutions, and encourage long-term business growth.• Manage account activity throughout the sales process, from initial outreach and follow-up through quoting, renewal discussions, and ongoing support.• Maintain accurate records of customer interactions, pipeline updates, and sales progress within Salesforce.• Respond promptly to client questions and concerns, delivering attentive service that supports retention and satisfaction.• Partner with internal teams to coordinate customer requests, resolve issues efficiently, and ensure a smooth overall experience.• Monitor account trends and sales results to identify areas for expansion and improve engagement strategies.
2026-11-05T00:08:38Z

Workplace Experience Ambassador 3

Madison, WI
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an experienced and service-driven Workplace Experience Ambassador 3 to support a welcoming, well-run office environment in Madison, Wisconsin. This Part Time Contract position is ideal for someone with a strong hospitality or customer service background who enjoys creating a positive experience for employees, guests, and vendors. The person in this role will help maintain day-to-day front-of-house operations, coordinate workplace support activities, and contribute to a detail-oriented, organized, and engaging onsite experience. Responsibilities:• Welcome employees, visitors, and third-party providers while overseeing badge access and guest check-in procedures to ensure a smooth and secure arrival experience.• Perform routine inspections of shared spaces, meeting rooms, kitchens, and lobby areas to maintain presentation, cleanliness, and overall functionality.• Prepare workstations and assist with office moves, seating changes, and space adjustments to support daily business needs.• Monitor food, beverage, and workplace supply levels, place replenishment orders, and keep common areas stocked and ready for use.• Organize receipts and track purchases accurately to support basic accounting and expense documentation activities.• Report and follow up on maintenance, cleaning, and repair requests by coordinating with facilities teams and service providers.• Provide onsite coordination and setup assistance for meetings, celebrations, company gatherings, and employee engagement events.• Support site operations by following established policies, service expectations, and contractual requirements while helping meet performance goals.• Guide guests and employees as needed with wayfinding, workplace questions, and general support to deliver a high-quality service experience.
2026-11-03T22:54:07Z

Dispatcher

Madison, WI
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a dependable Dispatcher to support daily delivery coordination in Madison, Wisconsin. This Contract position is ideal for someone who thrives in a fast-moving warehouse and logistics setting, can keep multiple priorities organized, and communicates clearly with drivers and internal teams. In this role, you will help keep deliveries on schedule by managing route activity, tracking shipment progress, and addressing operational issues as they arise. This is a Part-Time Seasonal Opportunity Responsibilities:• Coordinate daily dispatch activities by preparing outbound loads and organizing driver assignments for efficient delivery execution.• Receive, scan, label, and sort parcels accurately to support smooth warehouse flow and timely route departure.• Oversee active delivery routes throughout the day, making adjustments when needed to improve service and efficiency.• Verify geofence data and delivery zone accuracy to help maintain reliable routing and shipment tracking.• Investigate and resolve package-related concerns quickly, including exceptions such as failed drop-offs, missing items, and verification-related issues.• Track shipment movement and delivery status updates to ensure accurate records and timely follow-up on delays.• Arrange schedules for independent contractor drivers and confirm adequate coverage for daily volume demands.• Respond to operational communications through live messaging tools and provide prompt support to drivers in the field.• Review proof-of-delivery photos for completeness and accuracy to support quality standards and documentation requirements.
2026-11-03T14:58:39Z

Dispatcher

Madison, WI
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a Dispatcher to support daily delivery coordination in Madison, Wisconsin. This Contract position plays a key role in keeping warehouse and last-mile operations running smoothly by organizing driver assignments, tracking shipment activity, and addressing delivery exceptions in real time. The ideal candidate is highly organized, comfortable working in a fast-paced setting, and confident managing multiple operational priorities throughout the day. Responsibilities: • Coordinate daily outbound operations by preparing package loads, organizing shipments, and creating efficient driver assignments for the day. • Process packages accurately through scanning, labeling, and sorting activities to maintain shipment visibility and readiness for dispatch. • Oversee active delivery routes and make adjustments as needed to improve timeliness, coverage, and overall route performance. • Maintain location-based delivery settings and verify geofence information to support accurate shipment tracking and completion records. • Investigate and resolve package-related concerns quickly, including delivery failures, missing items, and shipments requiring age-verification follow-up. • Track package movement and status updates throughout the delivery cycle to ensure issues are identified and addressed promptly. • Schedule independent contract drivers and align staffing levels with daily volume demands to maintain reliable service coverage. • Monitor live communication channels and respond to operational messages to support drivers and warehouse activity in real time. • Review proof-of-delivery images and related documentation to confirm completion standards and identify discrepancies.
2026-10-28T20:23:43Z

Dispatcher

Madison, WI
onsite
Temporary / Contract
28.00 - 31.00 USD / Hourly
We are looking for a dependable Dispatcher to support daily delivery activity in Madison, Wisconsin. This Contract position plays a key role in coordinating driver schedules, organizing outbound shipments, and helping the operation run smoothly in a fast-moving warehouse setting. The ideal candidate is highly organized, comfortable working with live updates, and able to respond quickly to changing delivery needs while maintaining strong service standards. Responsibilities: • Coordinate daily dispatch activity by preparing routes, organizing shipment flow, and supporting driver departure each morning. • Process packages through scanning, labeling, and sorting steps to maintain accurate movement throughout the facility. • Oversee active delivery routes and make adjustments when needed to improve efficiency and on-time performance. • Verify geofence information and address discrepancies that may affect delivery tracking accuracy. • Investigate and resolve package-related issues, including failed deliveries, missing items, and deliveries requiring age verification. • Maintain real-time visibility into shipment status and update records to reflect current delivery progress. • Arrange schedules for independent contractor drivers and confirm sufficient coverage for daily volume demands. • Monitor live messaging channels to respond to operational questions and communicate timely updates. • Review proof-of-delivery photos to confirm completion standards and support quality control processes.
2026-10-28T20:23:43Z

Logistics Clerk

Madison, WI
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are looking for a dependable Logistics Clerk to support medication fulfillment and inventory handling for a pharmaceutical operation in Madison, Wisconsin. This Long-term Contract position is ideal for someone who is comfortable with detail-oriented work, steady movement throughout the day, and basic computer-based tasks. The role focuses on preparing outbound shipments, processing incoming materials, and helping ensure medications are packed, documented, and routed accurately. Responsibilities: • Prepare medication shipments by assembling packaging materials and organizing items for outbound delivery • Process incoming and outgoing pharmaceutical products with careful attention to accuracy and handling procedures • Package medications securely, including temperature-sensitive items that require refrigerated or cold-pack preparation • Enter order details and shipment information into internal systems using basic computer and data entry skills • Receive delivered inventory and place medications in designated storage or shelving locations • Support order fulfillment by reviewing requests, gathering products, and preparing them for mailing • Maintain an organized workspace while following established procedures for shipping, receiving, and inventory flow • Remain active on the work floor for most of the shift while completing fulfillment and stock-handling tasks
2026-11-04T15:44:06Z

Dispatcher

Madison, WI
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a dependable Dispatcher to support daily delivery coordination for a Contract position based in Madison, Wisconsin. In this role, you will help keep warehouse and transportation activities running smoothly by organizing package flow, assigning drivers, and maintaining visibility across active deliveries. This opportunity is well suited for someone who thrives in a fast-moving environment, communicates clearly, and can balance multiple priorities while keeping service levels on track. Responsibilities: • Organize morning dispatch activities by preparing outbound volume, grouping parcels, and setting up efficient daily driver assignments. • Process packages through scanning, tagging, and sorting steps to ensure each shipment is accurately prepared for delivery. • Oversee active routes throughout the day and make adjustments that improve efficiency and support on-time service. • Maintain delivery zone and geofence accuracy so route activity and shipment tracking remain reliable. • Investigate and resolve shipment exceptions quickly, including missing items, failed drop-offs, and deliveries requiring age verification. • Track package movement and status updates across the network to provide timely operational visibility. • Coordinate schedules for independent contractor drivers and confirm adequate coverage for planned delivery volume. • Monitor real-time chat communication channels and respond to operational questions or issues as they arise. • Review proof-of-delivery photos to verify completion standards and identify discrepancies requiring follow-up.
2026-10-28T20:18:45Z

Dispatcher

Madison, WI
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a reliable Dispatcher to support daily delivery operations in Madison, Wisconsin. This Contract position is ideal for someone who thrives in a fast-moving warehouse and transportation setting, enjoys coordinating drivers and shipments, and can keep multiple priorities organized throughout the day. You will play an important role in keeping deliveries on schedule, maintaining package visibility, and helping ensure a smooth last-mile process. Responsibilities: • Organize morning outbound activities by preparing loads, arranging parcels, and setting up efficient daily routes for drivers. • Handle package processing tasks such as scanning, labeling, and sorting items to support accurate distribution. • Oversee active delivery routes throughout the day and make adjustments to improve timeliness and operational efficiency. • Verify location-based delivery boundaries and correct geofence issues that could affect route execution or package status. • Investigate and resolve shipment exceptions quickly, including missing items, failed delivery attempts, and age-verification concerns. • Track package progress and maintain up-to-date status information to support delivery accuracy and issue resolution. • Coordinate scheduling for independent contract drivers and confirm sufficient coverage for planned delivery volume. • Monitor live communication channels and respond to operational messages to keep drivers and internal teams informed. • Review proof-of-delivery photos to confirm completion standards and identify any discrepancies requiring follow-up.
2026-10-28T20:18:45Z

Production Manager

Fort Atkinson, WI
onsite
Permanent / Full Time
120000.00 - 135000.00 USD / Yearly
We are looking for an experienced Production Manager to lead manufacturing operations in Fort Atkinson, Wisconsin. This role is responsible for driving strong performance across safety, quality, delivery, cost, and continuous improvement while building a dependable and engaged production team. The ideal candidate brings sound operational judgment, strong leadership skills, and the ability to work closely with cross-functional partners to meet customer and business objectives. Responsibilities: • Direct daily manufacturing operations and guide plant performance to achieve targets for safety, product quality, on-time output, and cost control. • Build, develop, and retain production supervisors, leads, and support staff to maintain a high-performing operation. • Investigate production, equipment, and workflow challenges and implement practical solutions that improve uptime and efficiency. • Partner with customer service, scheduling, engineering, and other departments to create production plans and ensure clear execution on the shop floor. • Lead continuous improvement initiatives, including kaizen-based activities, to strengthen processes and remove non-value-added work. • Coach and mentor direct reports through regular feedback, training, and performance development efforts. • Strengthen cross-functional collaboration so manufacturing teams can respond effectively to changing customer requirements and production demands. • Work with human resources as needed to address employee concerns, support team relations, and reinforce a productive workplace. • Oversee compliance with safety, environmental, housekeeping, legal, company, and customer requirements across manufacturing areas.
2026-10-28T16:48:42Z

Desktop Support Analyst

Ripon, WI
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.Key Responsibilities<ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul>Work Environment<ul><li>Location: Onsite in Ripon, Wisconsin</li><li>Duration: 4-month contract</li><li>Support Mix: Approximately 80% remote support and 20% deskside support</li><li>Environment: Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li>Daily Volume: Typically 10–20 support tickets, depending on business needs</li></ul>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.
2026-10-26T17:58:43Z

Desktop Support Analyst

Madison, WI
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are seeking a customer-focused Desktop Support Technician to join a collaborative IT team supporting a mid-to-large-sized enterprise environment. This individual will provide hands-on technical support to approximately 1,000 end users, troubleshoot desktop and hardware issues, manage service requests, and assist with ongoing technology initiatives.The ideal candidate has at least 3 years of desktop support experience in a mid-to-large environment, strong documentation skills, and a genuine passion for helping end users. This role is well suited for someone who is team-oriented, adaptable, and comfortable balancing daily ticket volume with project-based work.Responsibilities<ul><li>Provide Tier 1/2 desktop and end-user support across a diverse enterprise environment.</li><li>Troubleshoot hardware, software, Windows operating system, printer, and connectivity issues.</li><li>Manage and resolve incidents and service requests through a ticketing system, including ServiceNow.</li><li>Maintain accurate ticket documentation and contribute to knowledge sharing and support procedures.</li><li>Support Microsoft Intune or SCCM for device management, deployments, group assignments, and testing.</li><li>Assist with Windows 11 upgrades for manufacturing workstations and end-user computers.</li><li>Support printer replacements and other hardware refresh initiatives throughout the manufacturing environment.</li><li>Participate in the daily ticket and phone support queues, collaborating with team members to meet service expectations.</li><li>Provide hands-on support across the campus, building relationships with end users and understanding the business environment.</li><li>Assist with additional IT projects and operational needs as they arise.</li></ul>
2026-11-03T20:23:48Z

Administrative Support V

Sun Prairie, WI
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced administrative specialist to support senior leadership and the Cyber Services function in Sun Prairie, Wisconsin. This Long-term Contract position focuses on coordinating day-to-day operations, streamlining communication, and helping customer-facing initiatives run efficiently across a global team. The ideal candidate will bring strong organizational judgment, responsiveness, and the ability to manage multiple priorities while maintaining accurate records and effective stakeholder interactions. Responsibilities: • Coordinate administrative activities for senior leadership and the Cyber Services team, helping keep operational priorities organized and moving forward. • Partner with operations stakeholders to track deadlines, monitor progress, and support execution of key initiatives and deliverables. • Manage incoming requests and correspondence by reviewing, routing, and following up on inquiries from internal and external contacts in a timely manner. • Oversee shared mailbox activity by categorizing messages, maintaining documentation, assigning ownership, and ensuring issues are closed with a clear audit trail. • Support client onboarding activities, including appointment scheduling, eligibility confirmation, meeting updates, and communication with customers and internal teams. • Administer webinar and education-related support tasks such as registration coordination, mailing list updates, and response handling for participant inquiries. • Prepare reports, maintain records, and assist with operational documentation to support visibility, compliance, and informed decision-making. • Help balance calendars, meeting logistics, and shifting business priorities for leadership and team members while maintaining strong service levels.
2026-11-06T20:48:47Z

Sales Operation Coordinator

Rockford, IL
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Sales Operation Coordinator to join a collaborative team in Rockford, Illinois in a contract-to-permanent capacity. This position focuses on supporting sales operations through data coordination, customer portal management, reporting, and product-related administrative support. The ideal candidate brings strong organization, careful attention to detail, and the ability to work independently while partnering effectively across internal teams. Responsibilities: • Manage and update customer portal information by working closely with internal departments to ensure accuracy and timely completion of requests. • Prepare, organize, and maintain customer point-of-sale data along with internal reports that support sales and account activity. • Use Microsoft Office applications to create spreadsheets, track information, and support day-to-day operational tasks for the sales team. • Coordinate a variety of internal customer-focused projects, keeping data organized and progress moving according to business needs. • Assist with inventory-related activities involving packaging and medical supply materials to help maintain operational readiness. • Review product information against state-specific requirements and complete registration activities for applicable items. • Support communication between sales and internal stakeholders to help resolve issues, organize information, and maintain efficient processes.
2026-11-04T19:48:43Z

Credit & Accounts Receivable Specialist

Janesville, WI
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Credit & AR Specialist in Janesville, WI. For immediate consideration, contact Jon Wright at 608-338-1052. Robert Half is looking for a detail-oriented Credit & Accounts Receivable Specialist to join a manufacturing organization in Janesville, Wisconsin. This role is responsible for supporting healthy cash flow by managing customer credit, invoicing activity, collections, and account accuracy. The ideal candidate brings strong analytical judgment, a proactive communication style, and experience handling commercial receivables in a fast-paced environment. Responsibilities:• Evaluate customer accounts to support credit decisions, maintain appropriate limits, and monitor exposure to payment risk.• Prepare and issue customer invoices accurately and on schedule while ensuring supporting records are complete and well organized.• Follow up on outstanding balances through consistent commercial collection efforts and document account activity clearly.• Investigate billing questions, payment issues, and account variances to resolve discrepancies in a timely manner.• Reconcile customer accounts and apply cash receipts correctly to keep aging and account balances accurate.• Contribute to the month-end accounts receivable close by reviewing reports, validating balances, and assisting with related documentation.• Track expected cash receipts and provide updates on collection status, overdue accounts, and potential risk areas to internal stakeholders.
2026-10-29T21:33:42Z

Staff Accountant

Prairie Du Sac, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for a detail-oriented Staff Accountant to support a retail organization in Prairie du Sac, Wisconsin through a Long-term Contract assignment. This position combines core accounting work with receivables support and administrative coverage, making it ideal for someone who is comfortable balancing recurring close activities with day-to-day financial operations. The role will contribute to accurate reporting, account analysis, audit and tax support, and customer account follow-up while partnering closely with internal teams to maintain compliance and strong financial controls. Responsibilities: • Manage month-end accounting activities by preparing journal entries, reviewing financial results, and helping ensure timely close completion. • Reconcile balance sheet and other general ledger accounts, investigate discrepancies, and maintain clear supporting documentation for account balances. • Support financial reporting accuracy through variance analysis, account review, and assistance with compliance-related accounting tasks. • Coordinate responses for external audit and tax requests by gathering records, preparing schedules, and addressing follow-up questions. • Assist with sales tax reporting and maintain banking and cash-related dashboards used for daily visibility and reporting. • Review customer accounts to support order release decisions, monitor outstanding receivables, and follow up on overdue balances using established collection tools. • Communicate directly with customers to resolve payment issues, arrange collections activity, answer billing questions, and research selected deductions. • Update customer credit records, monitor credit exposure against insurance or internal limits, and maintain related account documentation and reporting. • Provide backup coverage for cash application, deductions, and customer billing processes while collaborating on process improvements and compliance needs with finance leadership.
2026-10-27T21:48:42Z

Accounts Receivable Accountant

Beloit, WI
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
AR Accountant in Beloit, WI. For immediate consideration, contact Jon Wright at 608-338-1052. Robert Half is looking for a detail-oriented Accounts Receivable Accountant to join a wholesale distribution organization in Beloit, Wisconsin. This position is responsible for maintaining accurate receivables activity, supporting steady cash flow, and resolving payment issues with customers in a timely and detail-focused manner. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work cross-functionally while managing daily accounting tasks with accuracy. Responsibilities:• Oversee outstanding customer balances by reviewing aging activity, contacting accounts with past-due invoices, and driving prompt payment resolution.• Track promotional programs, rebates, pricing agreements, and approved customer allowances while validating deductions against supporting documentation.• Investigate disputed charges and submit claims related to freight, payment terms, short pays, and other receivable variances to recover funds efficiently.• Partner with internal teams, customers, and external contacts to address account questions, remove barriers to payment, and keep transactions moving smoothly.• Set up new customer records in company accounting and tax-related systems, ensuring documentation is complete and account information is entered correctly.• Process card payments through the authorized online platform and record transactions accurately within financial records.• Review customer account standing and credit thresholds before order release to confirm alignment with established terms.• Enter customer return activity and issue credits accurately, ensuring all adjustments are completed within required timelines.• Prepare daily deposits, apply incoming payments to the correct accounts, and perform routine bank reconciliations to identify and resolve discrepancies.• Provide additional clerical and departmental support as needed to maintain efficient accounts receivable operations.
2026-11-02T19:04:17Z

Receptionist

Sun Prairie, WI
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support front desk operations for a food and food processing facility in Sun Prairie, Wisconsin. This Long-term Contract position is ideal for someone who excels at creating a welcoming experience, managing administrative tasks, and keeping daily office activities organized. The role requires strong communication skills, attention to detail, and the ability to handle a steady flow of visitors, calls, mail, and departmental support work in a manufacturing office environment. Responsibilities: • Welcome visitors and customers at the front desk, direct them appropriately, and notify employees when guests arrive. • Manage incoming calls on a multi-line phone system, respond to general inquiries, and route concerns to the correct department. • Review and process new customer credit application paperwork accurately and in a timely manner. • Receive, sort, and distribute mail and packages, and prepare outbound shipments through approved carriers. • Pick up and check company post office box mail as part of regular office support duties. • Provide administrative assistance such as preparing documents, entering data, and recording notes for scheduled meetings. • Support internal operations by helping distribute payroll materials, coordinating uniform orders, and assisting with routine office reordering tasks. • Complete daily data downloads, assist with weekly ingredient inventory reporting, and scan and file bills of lading for the shipping team. • Monitor customer concerns with care, respond empathetically, and escalate issues when needed to help maintain a positive service experience. • Identify opportunities to improve front desk workflow, office procedures, and overall efficiency while taking on additional assigned tasks as needed.
2026-11-04T14:48:40Z

ERP Administrator

Madison, WI
onsite
Permanent / Full Time
70000.00 - 99000.00 USD / Yearly
Robert Half is seeking an ERP Administrator for our client in Madison, WI. This role will support and enhance a NetSuite environment that serves finance and business operations teams. This role will focus on system administration, process improvement, reporting, user support, and cross-functional collaboration with accounting and business stakeholders. What You'll Do<ul><li>Administer and support the NetSuite ERP platform, including user access, roles, permissions, and security</li><li>Configure and maintain workflows, dashboards, saved searches, reports, and system enhancements</li><li>Partner with finance, accounting, and business teams to gather requirements and implement solutions</li><li>Troubleshoot system issues and provide ongoing end-user support and training</li><li>Support integrations, upgrades, implementations, and third-party applications</li><li>Monitor system performance and recommend improvements to increase efficiency and usability</li><li>Assist with data management, reporting, process automation, and documentation efforts</li><li>Develop and maintain testing procedures to ensure system reliability and functionality</li><li>Stay current on NetSuite features, best practices, and emerging technologies</li></ul>
2026-10-13T05:04:08Z

Tax Staff - Public

Oconomowoc, WI
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for an experienced tax specialist to join a public accounting team serving clients in Wisconsin. This role focuses on reviewing a wide range of tax filings, resolving technical issues, and helping ensure work is accurate, complete, and ready for submission. The position also involves direct client interaction, coordination with internal and external partners, and support during busy filing periods within a collaborative hybrid work environment. Responsibilities: • Examine individual, corporate, S corporation, and partnership tax filings to confirm accuracy, completeness, and adherence to federal and state requirements. • Evaluate Form 1040 filings and related schedules involving investments, capital transactions, rental activity, depreciation, and basis calculations. • Review business returns such as Forms 1120, 1120S, and 1065 using financial statements and supporting documentation prepared by colleagues. • Contribute to the preparation and review of specialized filings, including trust, gift, and nonprofit returns such as Forms 1041, 990, and 5227, when needed. • Compare tax returns against workpapers and spreadsheet support, investigate inconsistencies, and coordinate updates prior to filing deadlines. • Communicate with clients to gather outstanding documents, clarify open items, and explain tax-related matters in a clear and thorough manner. • Partner with financial planners and other advisors to address client tax considerations and support broader planning needs. • Research tax questions, apply current federal and state guidance, and identify matters that require additional technical review. • Provide constructive direction to preparers to strengthen the quality, consistency, and accuracy of completed returns. • Assist with planning projects, estimated tax payments, filing extensions, and information reporting tasks, including 1099-related work.
2026-10-29T16:18:44Z

Sr. Project Accountant

Madison, WI
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Sr. Project Accountant to support project financial operations for a manufacturing facility in Madison, Wisconsin. In this role, you will oversee project accounting activities from setup through closeout, helping maintain accurate billing, revenue recognition, forecasting, and month-end reporting. This position works closely with project teams and cross-functional partners to strengthen financial controls, improve cash flow performance, and support reliable business results. Responsibilities: • Manage project financial administration from initial setup to final closeout, ensuring records are accurate and aligned with contract terms. • Review invoicing activity for accuracy and completeness, resolve complex billing discrepancies, and maintain high-quality billing data within the system. • Perform month-end accounting tasks such as calculating project revenue, preparing accruals, and reconciling general ledger balances in accordance with U.S. GAAP. • Partner with internal and external auditors by coordinating documentation and support for financial reviews tied to projects and customers. • Develop and maintain recurring forecasts for invoicing, cash flow, and working capital to improve financial visibility and planning. • Drive consistency across project accounting processes by establishing standards, refining workflows, and identifying opportunities for continuous improvement. • Evaluate commercial terms and operational challenges that affect collections and project cash performance, then recommend practical improvements. • Maintain compliance with financial policies, internal controls, and standard procedures across project accounting activities. • Collaborate with credit and collections teams to accelerate cash receipt and address invoice or payment-related issues. • Work closely with project management, engineering, and other business functions to support sound financial execution throughout the project lifecycle.
2026-11-03T17:04:11Z

Paralegal

Madson, WI
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
A well-established Madison law firm is seeking an Estate Planning Paralegal to join its team. This is a newly created position offering the opportunity to work closely with an experienced estate planning attorney on substantive estate planning, trust administration, and probate matters. Summary of Responsibilities<ul><li>Draft and prepare estate planning documents, including wills, trusts, powers of attorney, and related correspondence</li><li>Assist with probate and estate administration matters from intake through completion</li><li>Conduct legal and factual research and review documents for accuracy and completeness</li><li>Communicate with clients, courts, financial institutions, and other third parties</li><li>Manage deadlines, maintain files, track ongoing matters, and support attorneys with day-to-day estate planning and probate work</li></ul>
2026-10-07T18:28:44Z

Accountant

Oconomowoc, WI
onsite
Permanent / Full Time
65000.00 - 90000.00 USD / Yearly
We are looking for an Accountant to support daily financial operations for a growing organization in Oconomowoc, Wisconsin. This opportunity is well suited for someone who is eager to build hands-on experience across core transactional and reconciliation activities. The position offers exposure to both payables and receivables while contributing to accurate records, timely reporting, and smooth month-end processing. Responsibilities:• Process vendor invoices, verify supporting documentation, and help ensure payments are completed accurately and on schedule.• Record customer payments, monitor outstanding balances, and assist with maintaining organized receivables activity.• Prepare and post journal entries to keep the general ledger current and properly supported.• Complete bank account reconciliations and investigate discrepancies to maintain accurate cash records.• Perform account reconciliations for assigned balance sheet and income statement accounts, resolving variances promptly.• Assist with month-end close tasks by organizing financial data and supporting the preparation of routine reports.• Maintain orderly accounting records and documentation to support audits, reviews, and internal controls.
2026-10-19T12:44:04Z

Payroll/Accounting Clerk

Pewaukee, WI
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Payroll/Accounting Clerk to join a collaborative team in Pewaukee, Wisconsin on a contract basis with the potential for a permanent role. This position centers on weekly payroll processing while also contributing to accounts receivable and day-to-day accounting support. The ideal candidate is organized, accurate, and comfortable handling payroll details, financial records, and employee inquiries in a fast-paced environment. Training is available for someone who brings prior payroll experience and the ability to learn union-related payroll practices quickly. Responsibilities: • Process weekly payroll for approximately 20 employees, ensuring hours, deductions, and classifications are entered accurately and on time. • Maintain up-to-date payroll files and employee records, verifying changes and supporting accurate documentation. • Apply payroll rules for different employee groups, including office staff and union-related classifications, in accordance with company guidelines. • Respond to payroll questions, investigate discrepancies, and help resolve issues with pay, deductions, or recordkeeping. • Prepare payroll-related reports and support documentation needed for internal review and compliance purposes. • Assist with accounts receivable tasks by recording incoming payments and keeping customer account information current. • Support general accounting operations through data entry, reconciliations, and routine clerical accounting work. • Provide additional administrative and accounting assistance as business needs require. • Use accounting and payroll systems such as Sage 100 to support accurate transaction processing and record maintenance.
2026-11-06T18:04:21Z

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