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13 results for Customer Service in Madison, WI

Guest Services Coordinator

Madison, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Guest Services Coordinator to support daily service operations in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who thrives in a busy setting, communicates well with customers, and keeps administrative work organized and accurate. The person in this role will help coordinate appointments, manage service-related information, and provide dependable support to both guests and internal teams. **ON-SITE ONLY NO REMOTE CANDIDATES CONSIDERED** Responsibilities:• Organize and confirm service appointments to help technicians maintain efficient daily routes and timely customer support.• Respond to incoming calls and guest inquiries with professionalism, providing clear updates and helpful information.• Enter and maintain accurate customer details, service activity, and scheduling information within the company’s business systems.• Resolve routine service concerns with a calm, solution-oriented approach and elevate more complex issues when needed.• Work closely with technicians and leadership to improve coordination and support smooth day-to-day operations.• Monitor scheduling changes and adjust service plans as priorities shift throughout the day.• Support front-line guest interactions by directing visitors and assisting with service-related requests.• Contribute to administrative and operational tasks that help maintain a well-organized service department.
2026-05-21T15:34:09Z

Systems Engineer

Madison, WI
onsite
Temporary to Hire
45.00 - 50.00 USD / Hourly
We are looking for an experienced Systems Engineer to join our insurance industry client in Madison, Wisconsin in a contract role with the potential for a permanent position. This onsite position works closely with technical teams and end users to maintain core infrastructure, support modern workplace technologies, and resolve escalated issues with a strong service mindset. The ideal candidate brings broad Microsoft systems administration expertise, comfort with BI and data analytics environments, and the ability to contribute effectively in a collaborative team setting. Responsibilities: • Provide hands-on administration and support for enterprise systems, with a focus on Microsoft-based infrastructure and end-user platforms. • Manage and troubleshoot Microsoft 365 services, including collaboration, identity, device management, and related cloud technologies. • Handle advanced support escalations by diagnosing complex technical issues and driving timely, effective resolutions for internal customers. • Administer core environment components such as Active Directory, Azure Active Directory, Microsoft Entra ID, Windows Server, and Exchange. • Support endpoint management and security operations through Intune and related tools to maintain device compliance and protection standards. • Partner with colleagues across the IT team to strengthen system reliability, improve user experience, and maintain a high level of customer service. • Contribute to BI and data analytics support needs by helping sustain underlying systems and resolving platform-related issues. • Monitor system health, apply configuration changes, and perform ongoing maintenance to keep infrastructure secure, stable, and efficient.
2026-05-21T00:48:47Z

Payroll Specialist

Waukesha, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Payroll Specialist to provide dependable payroll support for a manufacturing organization in Waukesha, Wisconsin. This long-term contract opportunity is well suited for someone who can manage detailed payroll tasks, maintain accurate records, and respond effectively to employee and HR questions. The position plays an important role in keeping payroll operations organized, compliant, and on schedule. Responsibilities:• Enter and update payroll-related changes such as tax withholding elections, payment corrections, banking updates, and employee-authorized deductions with a high level of accuracy.• Maintain payroll logs, tracking tools, and related records to support timely handling of reimbursements, referral payments, severance activity, and other payroll items.• Administer wage garnishment activity by reviewing orders, applying deductions correctly, and ensuring required actions are completed on time.• Audit timekeeping information for completeness and accuracy before transferring approved hours into the payroll system for processing.• Organize and maintain payroll and HR documentation, including onboarding records, separation paperwork, and other confidential employee files.• Act as a knowledgeable resource for employees and HR partners by answering questions related to payroll processes, systems, and supporting documentation.• Partner with payroll team members to keep process guides and training materials accurate, updated, and easy to access.• Follow established payroll procedures and identify areas where documentation or workflows should be clarified or improved.
2026-05-04T20:38:42Z

Help Desk Analyst II

Madison, WI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Help Desk Analyst II to provide hands-on technical support for end users in Madison, Wisconsin. This Long-term Contract position requires an onsite presence four days each week and focuses on resolving desktop, printer, and workplace technology issues in a timely, detail-oriented manner. The ideal candidate brings strong Windows support experience, a customer-focused approach, and the ability to manage service requests across a range of hardware and software environments. Responsibilities: • Deliver second-level support for employees by diagnosing and resolving issues related to desktops, laptops, peripherals, and standard business applications. • Provide hands-on assistance with printer setup, maintenance, and troubleshooting, including support for network-connected and local printer devices. • Respond to service desk requests efficiently, document work performed, and keep ticket status updated through resolution. • Support Microsoft Windows environments and Office 365 applications, helping users address access, performance, and usability concerns. • Configure, image, and deploy workstations using established tools and procedures to prepare devices for end-user use. • Assist with account and access-related tasks in Active Directory, including routine updates and user support. • Troubleshoot remote connectivity concerns, including VPN-related issues, to help users maintain secure access to business resources. • Collaborate with team members and other support groups to escalate complex technical problems and ensure timely issue resolution.
2026-05-08T15:04:38Z

Receptionist

Madison, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-office and administrative operations in Madison, Wisconsin. This Long-term Contract position is ideal for someone who is organized, courteous, and comfortable handling a high volume of phone, mail, and document-processing tasks. This role will help keep office workflows running smoothly by managing communications, records, supplies, and participant-related correspondence with accuracy and attention to detail. **NOT A REMOTE ROLE*****MUST LIVE IN MADISON, WI AREA*** Responsibilities:• Welcome visitors and maintain a courteous, detail-oriented presence while providing helpful front-desk support.• Answer and route incoming calls through a multi-line phone system, ensuring inquiries are directed to the appropriate team members.• Receive, date-stamp, sort, and distribute incoming mail, and prepare outgoing mail for daily pickup and processing.• Track provider refund checks by maintaining copies and updating deposit information in the appropriate spreadsheet.• Process participant updates by entering address changes, scanning documentation, and attaching records to the correct file.• Monitor office inventory, place supply orders when stock is low, and organize items when deliveries arrive.• Support large mail projects by preparing materials, labeling, assembling packets, and coordinating final distribution.• Generate participant and provider notices, print health and welfare checks, and send time-sensitive mailings within required deadlines.• Scan, organize, batch, and file paper claims, enrollment cards, and other records while maintaining secure and accurate document storage.• Operate office mailing equipment, assist with notice processing such as COBRA and reinstatement communications, and complete additional administrative tasks as assigned.
2026-06-01T19:58:44Z

Sales Manager

Milton, WI
onsite
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
Robert Half is partnering with a growing manufacturing organization to find a Sales Manager who will play a key role in driving new business and expanding customer relationships. This position offers significant visibility and impact, with travel up to 75% to meet with clients, attend industry events, and support business development efforts. The ideal candidate will bring a strong background in manufacturing sales, a strategic mindset, and the ability to lead sales initiatives in a competitive market. For more detail, please call 608-716-5643! Responsibilities<ul><li>Develop and execute sales strategies to drive revenue growth across local and regional markets. </li><li>Manage and grow key customer accounts while building strong, long-term client relationships. </li><li>Partner with internal teams, including production and engineering, to align customer needs with operational capabilities, timelines, and pricing. </li><li>Prepare forecasts, pipeline updates, sales reports, and performance metrics for leadership review. </li><li>Lead sales efforts through prospecting, client meetings, contract negotiations, and closing new business opportunities.</li><li>Mentor and support sales team members, helping drive accountability, performance, and overall team success. </li><li>Represent the organization at trade shows, industry events, and customer meetings to promote services and strengthen market presence. </li><li>Monitor market trends, competitor activity, and customer demand to refine sales approaches and identify growth opportunities. </li></ul>
2026-05-21T21:18:43Z

Outside Sales Representative

Sun Prairie, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for an efficient Outside Sales Representative to support customer acquisition efforts for asphalt and pavement maintenance services in Wisconsin. This is a long-term contract position offering flexible scheduling options that may align with part-time, permanent, or seasonal availability, depending on business needs and candidate fit. The role focuses on building relationships with residential customers, identifying new opportunities, and helping drive steady sales activity in the local market. Responsibilities: • Engage homeowners and local property owners in person to introduce asphalt and pavement maintenance solutions and explain service benefits. • Prospect for new business through direct outreach, neighborhood canvassing, and consistent follow-up with interested customers. • Respond to incoming inquiries, reconnect with previous clients, and help convert leads into active sales opportunities. • Evaluate customer needs at a high level and route larger or more complex opportunities to senior sales team members when appropriate. • Maintain accurate records of customer conversations, lead status, and scheduled follow-up activity. • Support the sales pipeline by helping keep smaller residential projects moving forward efficiently. • Represent the company professionally in the field while building trust with residential and commercial prospects. • Learn service offerings such as sealcoating, crack filling, and patch repair in order to communicate value clearly to customers.
2026-06-01T21:04:16Z

Marketing Sales Manager - B2B

Pewaukee, WI
remote
Permanent / Full Time
95000.00 - 120000.00 USD / Yearly
We are looking for an experienced Marketing Sales Manager. This position is suited for a commercially minded leader who can connect marketing systems, outbound sales activity, and performance reporting to create a stronger pipeline of promising opportunities. The role combines hands-on execution with strategic oversight, using CRM and prospecting platforms to improve lead generation, sales alignment, and visibility into results. Responsibilities:• Design and lead targeted outreach initiatives using Salesforce and ZoomInfo to generate interest and expand the prospect base.• Create segmented account lists by evaluating industry fit, buyer profile, and engagement data to focus efforts on the most promising opportunities.• Oversee lead routing, tracking, and campaign data within Salesforce so activity is documented accurately and reported consistently.• Partner with the sales team to refine messaging, share campaign insights, and improve the quality of leads entering the pipeline.• Review conversion metrics and campaign outcomes regularly, then recommend adjustments that strengthen response rates and opportunity creation.• Maintain clean and current prospect and customer records across core platforms to support reliable outreach and reporting.• Conduct outbound calls to prospective customers, confirm buying interest, and arrange meetings or demonstrations for sales representatives.• Develop account-based marketing materials such as presentations and one-page collateral tailored to different customer segments and partner audiences.• Build dashboards and reporting views for leadership that highlight pipeline source, marketing influence on revenue, and performance by market segment.• Improve digital lead capture by enhancing landing pages, website forms, and search visibility for relevant business-to-business solutions.
2026-05-05T18:38:43Z

Accounting Manager

Madison, WI
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
Our Robert Half Madison team is seeking an experienced accounting professional with construction industry expertise to lead core accounting operations, support financial reporting, and provide insight into project and cost performance for one of our newer clients. This role is ideal for someone who enjoys balancing hands-on accounting work with process improvement, team support, and cross-functional partnership. For more information and to be considered, please call Aislynn at 608-716-5643! Responsibilities<ul><li>Oversee day-to-day accounting functions, including accounts payable, accounts receivable, general ledger activity, bank reconciliations, and cash transactions.</li><li>Prepare and review journal entries, accruals, reclasses, and balance sheet reconciliations to support accurate month-end and year-end close.</li><li>Assist with financial statement preparation, budgeting, audit support, and variance analysis for management review.</li><li>Manage sales and use tax processes, including taxability review, invoice accuracy, and timely state filings.</li><li>Support project and cost accounting activities, including job costing, work-in-progress review, forecasting, overhead analysis, and closeout procedures.</li><li>Oversee billing and collections activities, maintain aging accuracy, and resolve customer invoicing discrepancies in a timely manner.</li><li>Supervise vendor invoice processing, payment accuracy, expense coding, and purchasing-related accounting support.</li><li>Partner with operations and project teams to strengthen reporting, improve processes, support ERP usage, and ensure accurate financial and project coding.</li></ul>
2026-05-04T18:04:21Z

Mobile Developer

Madison, WI
onsite
Temporary to Hire
50.00 - 63.00 USD / Hourly
We are hiring a Mobile Application Developer to join a growing technology team focused on rebuilding and enhancing customer-facing and internal platforms across mobile, web, and CRM environments.This role is part of an agile delivery organization supporting sales, service, and marketing initiatives tied to a large distributor network. The team is currently in a major execution and modernization phase, with a strong focus on improving user experience and delivering new product capabilities.The position is heavily hands-on, with roughly 70% focused on new development and 30% dedicated to support, troubleshooting, and enhancements.What You’ll Be Doing<ul><li>Build, maintain, and support iOS and Android applications using Flutter and Dart</li><li>Develop new features and functionality for mobile applications used internally and by external partners</li><li>Work with APIs, backend integrations, and structured data</li><li>Troubleshoot application issues and improve performance, stability, and usability</li><li>Participate in application rebuild and modernization efforts</li><li>Collaborate with developers, QA, analysts, and business teams in an agile environment</li><li>Assist with testing, deployment support, and ongoing application improvements</li><li>Contribute to technical discussions around architecture, mobile development standards, and integrations</li></ul>Environment & Technology<ul><li>Flutter</li><li>Dart</li><li>RESTful APIs</li><li>Mobile application architecture</li><li>Database structures and data modeling</li><li>CRM and enterprise platform integrations</li><li>Agile delivery teams</li></ul>
2026-05-27T21:18:46Z

Front End Developer

Mayville, WI
onsite
Temporary to Hire
47.50 - 55.00 USD / Hourly
We are looking for a Front End Developer to join a team building modern web applications in Wisconsin. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys creating responsive interfaces that improve the experience for both internal users and external customers. In this role, you will partner with technical teammates to turn design concepts into reliable front-end solutions while contributing to the ongoing enhancement of existing applications.We will not accept c2c Candidates, nor is our client able to provide sponsorship. - please do not apply as they will NOT be consideredThis role is an onsite role- Hybrid, but you must be willing to come in. Remote only candidates will also not be considered. Responsibilities:• Create and support responsive web interfaces that deliver a smooth and user-friendly experience across enterprise applications.• Convert design mockups, wireframes, and user experience concepts into maintainable front-end code.• Develop reusable UI elements and application features using technologies such as React, Angular, or Next.js.• Work closely with server-side developers to connect user interfaces with APIs and application services.• Improve and refresh older front-end codebases to align with current usability and development standards.• Enhance application speed, accessibility, and cross-browser performance through thoughtful front-end optimization.• Investigate interface issues, resolve defects, and address performance concerns affecting the user experience.• Participate in peer reviews, shared development efforts, and team discussions to strengthen code quality and delivery.• Manage code changes and development tasks using version control and issue tracking tools.• Contribute to consistent front-end practices, shared components, testing activities, and deployment support across environments.
2026-05-06T15:23:41Z

Credit Clerk

Ripon, WI
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
Looking for a role where you can own your work, make an impact, and not just push paper all day? This could be a great fit.We’re partnering with a well-established manufacturing company in Ripon that’s looking to bring on a Credit Specialist to support their team during a busy growth period. This is a long-term contract with strong visibility across the organization—and after initial onsite training, there’s flexibility for a hybrid schedule. What You’ll Be Doing<ul><li>Reviewing credit applications and evaluating customer accounts</li><li>Managing collections and working through past-due balances</li><li>Partnering with customers, sales, and accounting to resolve issues</li><li>Setting credit limits and payment terms</li><li>Using SAP to track accounts and run reports</li></ul>
2026-05-12T17:43:41Z

Accounting Assistant

Madison, WI
onsite
Permanent / Full Time
52000.00 - 60000.00 USD / Yearly
Accounting Assistant role in Madison, WI. For immediate consideration contact Jon Wright at 608-338-1052. Robert Half is looking for an steady Accounting Assistant to join a well-respected law firm in downtown Madison. As the Accounting Assistant, you will be responsible for working with the rest of the accounting team on billing, invoicing, cash receipts, and other accounting work. The client is looking for someone who is a team player and excited to join a tenured team and be with for the long-term. Working primarily from the Madison office with travel to their Waukesha office 1-2 days a week. Responsibilities:• Process client invoices and help maintain accurate, timely billing records in accordance with firm procedures.• Record daily cash receipts and apply payments correctly to customer accounts.• Assist with payroll preparation and related administrative tasks to help ensure employees are paid accurately and on schedule.• Support accounts payable and accounts receivable activities, including data entry, payment tracking, and follow-up on outstanding items.• Perform bank reconciliations and investigate discrepancies to maintain reliable financial records.• Maintain fixed asset records, including updates, tracking, and documentation for accounting purposes.• Use law firm-specific accounting software to enter, review, and manage financial information.• Work closely with internal staff to help keep accounting operations organized, compliant, and efficient.
2026-05-27T14:43:49Z