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4 results for Customer Service in Madison, WI
- Madison, WI
- onsite
- Temporary / Contract
- 22 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization in Madison, Wisconsin through a Long-term Contract opportunity. This position focuses on delivering helpful, timely service to callers while accurately processing customer information and orders. The ideal candidate is comfortable working in a call center setting, handling a steady volume of inbound interactions, and providing attentive support across multiple customer needs.<br><br>Responsibilities:<br>• Respond to incoming calls with empathy and a strong focus on customer satisfaction.<br>• Enter orders and customer details accurately while maintaining organized and up-to-date records.<br>• Assist individuals with questions, requests, and service-related concerns in a clear and efficient manner.<br>• Manage high-volume call activity in a structured call center environment while meeting service expectations.<br>• Place outbound calls when follow-up is needed to confirm information, resolve issues, or provide updates.<br>• Document customer interactions thoroughly to ensure continuity and accurate account handling.
- 2026-10-13T00:00:00Z
- Madison, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-14T00:00:00Z
- Chilton, WI
- onsite
- Temporary / Contract
- 19 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a non-profit organization in Chilton, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will provide responsive service, handle incoming inquiries with professionalism, and contribute to a positive experience for every caller.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly while providing clear and helpful information.</p><p>• Assist callers with questions, service needs, and issue resolution to ensure a positive customer experience.</p><p>• Enter orders and update customer details accurately within designated systems and records.</p><p>• Manage a steady volume of call center activity while maintaining strong attention to detail and service quality.</p><p>• Place outbound calls when needed to follow up on requests, confirm information, or provide updates.</p><p>• Document customer interactions thoroughly so that records remain complete and current.</p><p>• Escalate complex concerns appropriately to ensure timely and effective resolution.</p>
- 2026-10-14T00:00:00Z
- Madison, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. </p><p><br></p><p><strong> Why Join Us? </strong></p><ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul><p><strong>Key Responsibilities </strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
- 2026-10-14T00:00:00Z