We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring their experience is efficient and welcoming. This is a Contract to permanent position, offering the opportunity to grow within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Greet patients and visitors with professionalism and ensure their check-in process is smooth and efficient.<br>• Accurately register patients in the system, verifying insurance information and updating records as necessary.<br>• Schedule appointments, confirm bookings, and follow up to ensure patients are informed of their visits.<br>• Handle payment transactions, including collecting co-pays and reconciling daily balances.<br>• Collaborate with clinical staff and administrative teams to maintain seamless patient flow.<br>• Adhere to confidentiality standards and safeguard sensitive patient information.<br>• Provide prompt and empathetic assistance to address patient concerns, escalating complex issues to appropriate personnel when required.<br>• Maintain a well-organized workspace and ensure all documentation is accurate and up-to-date.
<p>We are offering a long-term contract employment opportunity for a Front Office Clerk in Lewes and Roanoke, Virginia. This Front Office Clerk role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts for this Front Office Clerk, ranging from 6am - 7pm. </p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in South Boston, Virginia. In this long-term contract position, you will play a key role in managing invoice processing and ensuring accurate financial recordkeeping. This is an excellent opportunity for professionals with a strong background in accounts payable and billing.<br><br>Responsibilities:<br>• Process invoices efficiently and accurately, ensuring proper coding and adherence to company policies.<br>• Perform regular check runs to maintain timely payments to vendors and suppliers.<br>• Verify invoice details, including amounts and coding, to ensure accuracy before approval.<br>• Maintain organized records of all accounts payable transactions for auditing purposes.<br>• Collaborate with internal teams to resolve discrepancies and answer inquiries related to invoices and payments.<br>• Prepare reports on accounts payable activities to support financial decision-making.<br>• Assist in streamlining accounts payable processes for improved efficiency.<br>• Ensure compliance with financial regulations and company standards in all accounts payable processes.<br>• Reconcile accounts payable statements to identify and correct any discrepancies.
We are looking for a detail-oriented Billing Clerk to join our team on a contract basis in South Boston, Virginia. This role involves managing various billing tasks, ensuring accurate financial records, and supporting collection processes to maintain smooth operations. If you have a strong background in billing systems and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and issue accurate billing statements to clients and customers in a timely manner.<br>• Monitor and manage billing systems to ensure all transactions are properly recorded.<br>• Conduct follow-ups on billing collections to resolve outstanding payments.<br>• Collaborate with internal teams to address discrepancies or errors in financial records.<br>• Maintain organized documentation of billing activities and financial data.<br>• Assist in the implementation and improvement of computerized billing processes.<br>• Analyze billing reports for accuracy and identify potential issues.<br>• Communicate effectively with clients regarding billing inquiries and payment resolutions.<br>• Ensure compliance with company policies and financial regulations.
<p>We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients, ensuring their experiences are smooth and supportive. This is a Contract to permanent opportunity that offers the chance to work in a dynamic environment where strong organizational and interpersonal skills are essential. <strong>PLEASE NOTE: The hours for this role are 11am-11pm. on a rotating schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors with professionalism and warmth, fostering a welcoming environment.</p><p>• Accurately handle patient registrations, verify insurance information, and update records in the system.</p><p>• Coordinate appointment scheduling, including confirmations and follow-ups, to ensure efficient patient flow.</p><p>• Process payments, collect co-pays, and reconcile daily financial transactions with precision.</p><p>• Collaborate with clinical and administrative staff to streamline operations and deliver exceptional service.</p><p>• Uphold patient confidentiality and comply with all relevant privacy regulations.</p><p>• Address patient inquiries and concerns with empathy, escalating issues to the appropriate personnel when needed.</p><p>• Monitor and manage patient access workflows to ensure timely and accurate service delivery.</p><p>• Assist patients with understanding their insurance coverage and payment options when necessary.</p>
<p>We are looking for a dedicated and detail-oriented Patient Access Specialist to become a vital part of our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This is a Contract to permanent position offering the opportunity to grow within a dynamic healthcare environment. <strong>PLEASE NOTE: the schedule for this role rotates on a weekly basis, running from 7pm-7am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors with courtesy and warmth, fostering a positive first impression.</p><p>• Accurately register patients by verifying personal and insurance information and updating records.</p><p>• Schedule and confirm patient appointments, ensuring timely follow-ups when necessary.</p><p>• Handle financial transactions, including collecting co-pays and balancing daily payments.</p><p>• Collaborate with clinical and administrative staff to streamline patient flow and operations.</p><p>• Maintain strict confidentiality of patient information, adhering to privacy regulations.</p><p>• Respond to patient inquiries or concerns with empathy, escalating issues appropriately when needed.</p><p>• Assist in verifying medical insurance coverage and resolving discrepancies.</p><p>• Ensure compliance with organizational policies and procedures in all interactions.</p>
<p>We are looking for an experienced Senior Director of Patient Access to lead and oversee all aspects of patient registration, admissions, scheduling, insurance verification, and other front-end revenue cycle operations. Based in Roanoke, Virginia, this role is critical to ensuring operational efficiency, compliance with healthcare regulations, and delivering an exceptional patient experience. The ideal candidate will have a proven track record in healthcare administration and a passion for optimizing processes to support financial health and patient engagement.</p><p><br></p><p>Responsibilities:</p><p>• Direct and manage the operations of the Patient Access department, including registration, admissions, scheduling, insurance verification, and switchboard services.</p><p>• Develop and enforce policies and procedures to ensure accurate patient data collection and adherence to healthcare regulations.</p><p>• Lead training programs, staff development initiatives, and performance evaluations for department staff.</p><p>• Establish and monitor key performance metrics to evaluate patient flow, financial clearance, and customer service standards.</p><p>• Collaborate with revenue cycle, clinical, and IT teams to enhance patient registration processes and improve overall experience.</p><p>• Implement strategies to drive patient engagement and support digital health initiatives, including telemedicine access.</p><p>• Address and resolve escalated patient or provider concerns related to registration and access issues.</p><p>• Oversee departmental budget and resource allocation to optimize efficiency and reduce costs.</p><p>• Ensure compliance with value-based care models, data security protocols, and documentation standards.</p><p>• Prepare and present comprehensive reports on department performance to senior leadership.</p>
We are looking for a skilled and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be responsible for assisting patients and visitors by providing exceptional customer service and administrative support. This Contract to permanent position offers an opportunity to contribute to a dynamic healthcare environment while ensuring seamless patient experiences.<br><br>Responsibilities:<br>• Greet patients and visitors with a welcoming attitude, fostering a positive environment.<br>• Handle patient registration tasks, including verifying insurance coverage and maintaining accurate records.<br>• Coordinate and manage patient appointments, ensuring timely confirmations and follow-ups.<br>• Process payments, including collecting co-pays, and reconcile daily financial transactions.<br>• Collaborate with clinical and administrative teams to optimize patient flow and operations.<br>• Uphold patient confidentiality by strictly following all privacy regulations and policies.<br>• Respond to patient inquiries and concerns with empathy, escalating issues when appropriate.<br>• Ensure compliance with healthcare procedures and organizational standards at all times.<br>• Assist with additional administrative tasks to support the smooth functioning of the department.
We are looking for a skilled and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be responsible for ensuring a positive and efficient experience for patients and visitors, utilizing your organizational and communication skills to support their needs. This is a Contract to permanent position that offers the opportunity to grow within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Greet patients and visitors with professionalism and warmth, ensuring a welcoming experience.<br>• Perform accurate patient registration, including verifying insurance information and updating records.<br>• Schedule and confirm patient appointments, while managing follow-up communications.<br>• Process payments and handle co-pays, ensuring daily financial transactions are accurately reconciled.<br>• Collaborate with clinical and administrative teams to maintain smooth patient flow and operations.<br>• Uphold patient confidentiality by strictly following privacy regulations and policies.<br>• Assist patients with inquiries or concerns, providing empathetic support and escalating issues when necessary.<br>• Ensure all documentation is completed and maintained in compliance with healthcare standards.
<p><strong>Job Responsibilities:</strong> </p><p>· Handled front desk duties, checking in and outpatients. </p><p>· Patient registration</p><p>· Insurance verification</p><p>· Collection of copayments </p>