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3 results for Customer Service Representative 2 in Lowell, MI

Receptionist

Lansing, MI
onsite
Temporary to Hire
17.00 - 18.00 USD / Hourly
We are looking for a welcoming and organized Receptionist to support daily front desk operations for a construction organization in Lansing, Michigan. This Contract position is ideal for someone who enjoys being the first point of contact, managing incoming communications, and keeping administrative tasks on track in a busy office. The right candidate will bring strong workplace conduct, strong phone etiquette, and the ability to handle multiple priorities with confidence. On-Site, Monday-Friday Responsibilities:• Greet visitors and create a detail-oriented first impression while directing guests to the appropriate staff or department.• Manage a multi-line phone system, answer incoming calls promptly, and route messages accurately to ensure smooth communication throughout the office.• Provide front desk coverage while maintaining dependable support for day-to-day office needs.• Perform a range of administrative duties such as organizing records, handling correspondence, and assisting with general office coordination.• Respond to caller and visitor inquiries with courtesy and clarity, escalating issues when needed to the appropriate team members.• Keep the reception area orderly and support overall office efficiency by monitoring routine front desk activities.
2026-07-15T18:13:48Z

Collections Specialist

Kalamazoo, MI
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Collections Specialist to support a banking organization in Kalamazoo, Michigan through a contract opportunity with potential for a permanent position. This role focuses on managing delinquent consumer, business, and real estate accounts while balancing member support with sound risk management practices. The ideal candidate brings strong communication skills, sound judgment, and the ability to handle sensitive financial conversations with professionalism and care. Responsibilities: • Reach out to members regarding past-due consumer, commercial, and real estate accounts to secure payment and resolve delinquency issues. • Maintain complete and accurate records of collection efforts, payment discussions, and account updates within internal systems. • Guide members through repayment solutions by explaining available options clearly and approaching each interaction with empathy and professionalism. • Perform in-person account follow-up activities when circumstances require field visits. • Apply applicable mortgage servicing standards and collection-related regulations throughout daily account management activities. • Protect confidential financial information while working to reduce risk and preserve positive member relationships. • Use knowledge of banking products, services, and internal procedures to address account issues effectively. • Monitor assigned accounts to ensure timely follow-up, consistent activity, and progress toward collection goals.
2026-07-14T17:18:37Z

Receptionist

Grand Rapids Nt, MI
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a Receptionist to support daily front-desk operations for a Contract position based in Grand Rapids, Michigan. This role serves as a key point of contact for visitors, callers, and internal teams while helping keep administrative workflows organized and responsive. The ideal candidate brings strong communication skills, strong attention to detail, and the ability to manage phone, mail, and invoice-related tasks efficiently in a busy office setting. Responsibilities: • Welcome guests, manage the reception area, and create a positive first impression for everyone entering or contacting the office. • Handle a multi-line phone system, route incoming calls appropriately, and respond to general questions with courtesy and accuracy. • Receive, sort, and distribute incoming mail and packages, including daily postal items, certified mail, and shipments from carriers such as FedEx and UPS. • Prepare outgoing mail and coordinate deliveries to ensure documents and packages are sent on time. • Support email communication by responding to routine administrative inquiries and directing messages to the appropriate departments. • Maintain office supply levels, place replenishment orders as needed, and help keep shared administrative resources organized. • Enter invoice information, apply proper coding, and assist with routing items through the approval process. • Review invoice details for accuracy, escalate discrepancies or payment issues, and help track customer and vendor invoice records. • Assist with document handling and file organization using tools such as Google Docs and Google Drive.
2026-06-23T13:58:42Z