<p><strong>Customer Service Representative | Louisville, KY | $20–$22/hr</strong></p><p>Are you detail-oriented, process-driven, and ready to grow in a dynamic environment? We’re seeking a <strong>Customer Service Representative</strong> to join a well-established, locally-owned business serving high-profile clients. This is a hands-on role supporting customer relationships, order management, and cross-department collaboration.</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Customer & Order Management:</strong> Handle inquiries, orders, confirmations, and updates.</li><li><strong>Coordination & Support:</strong> Partner with teams to fulfill orders and resolve issues.</li><li><strong>Process & Compliance:</strong> Maintain records, improve processes, and uphold company standards.</li><li><strong>Cross-Training:</strong> Support other departments as needed to grow your skillset.</li></ul><p><strong>Who You Are:</strong></p><ul><li>Detail-oriented with strong accuracy</li><li>Process-driven and proactive</li><li>Eager to learn, cross-train, and take on new challenges</li><li>Growth-minded, ready for promotional opportunities in B2B support, business development, or operations</li></ul><p><strong>Team Environment:</strong></p><p>Work alongside a small, collaborative Customer Service team with opportunities to learn from experienced managers and cross-train across areas.</p><p><strong>Schedule & Location:</strong></p><ul><li>Monday–Friday, 8:00 AM–4:30 PM (some flexibility with start/end times)</li><li>100% onsite in Louisville, KY</li><li>Business casual attire</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>$20–$23/hour</li><li>Open to candidates from all industries</li><li>Bilingual a plus</li><li>Health, dental, and vision coverage</li><li>401(k) plan & discretionary profit sharing</li><li>2 weeks vacation, 5 sick days, 8 paid holidays</li><li>EAP program and life insurance</li></ul><p><br></p><p>If you’re ready to join a company that values growth, teamwork, and professional development, we want to hear from you!</p>
<p>Robert Half is seeking a Customer Service Representative! We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! The Customer Service Representative is a Contract to Hire opportunity with an onsite M-F: 8:00 am - 4:30 pm schedule. </p><p> </p><p><u>Key responsibilities of the Customer Service Representative:</u></p><p>- Handles inbound calls and emails</p><p>- Processes orders/order entry</p><p>- Enters orders accurately and notifies customer of expected delivery date</p><p>- Responds to emails to ensure customer is satisfied with request / resolution</p><p>- Notifies customer if there will be any delay for order</p><p>- Reaches out to suppliers to resolve tracking discrepancies or other problem resolution</p><p>- Provides customer with shipping and status information</p><p> </p><p>Please apply today for immediate consideration!</p>
<p>Robert Half is looking for a dedicated Customer Service Specialist to join our team in Lexington-Fayette, Kentucky. In this role, you will assist clients with reservations, modifications, and lodging needs while maintaining the highest level of service. This is a long-term contract position, offering the opportunity to build lasting relationships within the hospitality industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries and assist with booking and modifying reservations.</p><p>• Collaborate with hotels to resolve lodging issues and ensure client satisfaction.</p><p>• Interpret and apply client policies to manage reservations effectively.</p><p>• Communicate with customers and hotel representatives to address concerns in a courteous manner.</p><p>• Utilize customer service software to efficiently manage inquiries and updates.</p><p>• Maintain accurate records of interactions and transactions for reporting purposes.</p><p>• Provide solutions to accommodate guest needs while adhering to company guidelines.</p><p>• Assist in resolving escalated issues to ensure customer satisfaction.</p><p>• Stay updated on hospitality industry trends to deliver exceptional service.</p><p>• Work closely with team members to improve processes and enhance customer experiences.</p>
<p>Robert Half is looking for a dedicated Customer Success Specialist to join a team in Lexington-Fayette, Kentucky. This is a Contract to permanent opportunity, offering a dynamic work environment with potential for long-term placement and detail-oriented licensing. The role involves delivering exceptional customer service while managing inbound calls and supporting clients with property and casualty policy needs. Licensing in KY is required for this role. Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 30 customer calls daily, addressing inquiries related to property and casualty policies.</p><p>• Identify potential sales opportunities during client interactions and transfer leads to the sales team.</p><p>• Review and interpret policy notes to provide accurate information to customers.</p><p>• Assist clients with claims by collecting basic information and transferring them to the appropriate department.</p><p>• Maintain a calm and detail-oriented demeanor during all customer interactions.</p><p>• Work a rotating four-day workweek, ensuring consistent hours and pay.</p><p>• Collaborate with internal teams to ensure seamless client service.</p><p>• Perform accurate data entry and documentation for all customer interactions.</p><p>• Adhere to company standards for customer service excellence and compliance.</p><p>• Continuously seek opportunities to enhance the customer experience.</p>
