We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.<br>• Maintain accurate and detailed records of customer interactions and resolutions.<br>• Address customer concerns with effective solutions while ensuring a positive experience.<br>• Identify and escalate potential issues related to website functionality or system errors.<br>• Monitor and improve response times, especially during the start and end of the business day.<br>• Proactively follow up with customers to ensure satisfaction and resolution of issues.<br>• Collaborate with team members to develop and implement service improvements.<br>• Utilize strong problem-solving abilities to handle complex customer situations effectively.<br>• Ensure compliance with established procedures and maintain high standards of service.<br>• Adapt to evolving technologies and processes to support customer needs effectively.
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction.<br>• Provide detailed information about products and services to help customers make informed purchasing decisions.<br>• Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets.<br>• Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns.<br>• Build and maintain strong relationships with customers to encourage repeat business and referrals.<br>• Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing.<br>• Record and maintain accurate sales transactions and prepare reports on sales performance as required.<br>• Collaborate with team members to deliver seamless customer service and support shared sales strategies.
<p>Robert Half Legal is partnering with a prestigious, boutique law firm in Century City, seeking a litigation associate with 2+ years of experience (and ideally less than 10). This litigation associate will handle business/real estate/probate litigation matters that are complex and diverse!</p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>o Discovery – propounding and responding to</p><p>o Depositions – taking and defending</p><p>o Drafting legal documents - complaints and motions</p><p>o Preparing for trial - do trial experience required, but firm does go to trial</p><p><br></p><p><strong><u>Details of Role</u></strong>:</p><p>· <u>Hours</u>: 9-6 in the office</p><p>· <u>Billables: </u> 1800 target, but not a requirement (year-end discretionary bonuses are in part contingent upon billable hours)</p><p>· <u>Profile that would be a fit</u>:</p><p>o 2-6 years of civil litigation experience ideally</p><p>o Friendly personality, outgoing (not super Type A)</p><p>o Someone who wants to make a career of litigation</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· Training for junior associates</p><p>· Cases are not cookie cutter! Cases all have different issues, interesting and complex matters</p><p>· Associates get to help prepare for trial – draft exhibit books, cross examine witnesses, even opening statements – it’s not just reserved for partners and senior folks</p><p>· Associates enjoy working with each other (go to lunches, happy hour). “We are friendly with each other!”</p><p>· Solid work life balance: no work on the weekends + people take 2-week vacations!</p><p>· Lunch provided every other Friday</p><p>· RHL placed someone there 15 years ago who is still there, and raves about how the team treats their staff!</p>
We are looking for a detail-oriented Order Processing Staff member to join our team in Torrance, California. This Contract to permanent position involves managing customer orders, maintaining accurate records, and ensuring seamless communication with various departments. The role requires an individual with strong organizational skills and the ability to thrive in a fast-paced environment while upholding company standards.<br><br>Responsibilities:<br>• Process incoming customer orders with precision and efficiency.<br>• Monitor and address pending, unpaid, or shipment hold orders to ensure timely resolution.<br>• Update and manage customer records, including cancellations, name changes, and address modifications.<br>• Handle product returns and cancellations while ensuring proper documentation is maintained.<br>• Assist customers with regional registration updates and inquiries.<br>• Communicate with headquarters to resolve registration-related issues effectively.<br>• Identify and report system issues using designated ticketing platforms.<br>• Collaborate with the accounting team to address payment-related concerns and inquiries.<br>• Ensure compliance with company policies, including the no-overtime policy and deadline adherence.