<p>We currently have an opening for an articulate, skilled Receptionist. In this role, you will greet visitors, handle incoming calls and perform general administrative duties. Proficient Receptionists will also assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks.</p><p><br></p><p>· Answer and direct phone calls in a polite and friendly manner</p><p>· Welcome visitors in a warm and friendly manner, and answer any questions visitors have</p><p>· Maintain reception area and all common areas in a clean and tidy manner at all times</p><p>· Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</p><p>· Keep detailed and accurate records of visitor requests and of calls received</p><p>· Receive deliveries; sort and distribute incoming mail</p><p>· Take inventory of supplies and restock as needed</p><p>· Maintain the general office filing system</p>
Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
