<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p><strong>Functional Role: IT Support/System Administration</strong></p><p><strong>Hybrid in Torrance</strong> (1 week onsite, the next week rotate, and repeat)</p><p><strong>Salary</strong>: $80,000-110,000</p><p><br></p><p>Our client is looking for an IT Generalist to join their team in Gardena, California. In this role, you will provide technical support to ensure smooth operations across our IT systems, addressing user concerns and resolving issues efficiently. This is an excellent opportunity for someone with strong troubleshooting abilities and expertise in Windows environments to contribute to a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, addressing user concerns and resolving technical issues.</p><p>• Manage and maintain Active Directory, including user account administration and permissions.</p><p>• Provide support for Microsoft Windows 10, ensuring functionality and performance across systems.</p><p>• Diagnose and troubleshoot hardware and software problems, offering effective solutions.</p><p>• Assist with system updates, installations, and configurations to enhance operational efficiency.</p><p>• Document technical issues and solutions to maintain accurate records for future reference.</p><p>• Collaborate with team members to improve support processes and customer satisfaction.</p><p>• Ensure compliance with IT policies and procedures while providing technical assistance.</p><p>• Educate users on best practices for system usage and security.</p><p>• Monitor system performance and proactively address potential concerns.</p>
<p><strong>Role:</strong> IT Manager – Data Centers</p><p> <strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p> <strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p> We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><br></p>
<p><strong>**Please email Valerie Nielsen for immediate response***</strong></p><p><br></p><p><strong>Role</strong>: IT Manager</p><p><strong>Salary</strong>: 185k base (some flex)</p><p><strong>Where</strong>: Los Angeles (90049) 2 days onsite</p>
<p><strong>Job Summary:</strong></p><p>The IT Manager (Compute) is responsible for leading a team of IT professionals supporting the company's world-wide data center infrastructure, including all aspects of managing data center power, cooling, fire suppression, security, rack hardware, server hardware, virtual infrastructure, data center networking, storage, storage area networking, *NIX and Windows operating systems, build standards, monitoring, alerting and automation. Responsibilities will also include managing Infrastructure as a Service, such as Azure and Oracle Cloud Infrastructure, as Crane has adopted a cloud-first approach.</p><p><br></p><p><strong>Key Hiring Manager Insights</strong>:</p><ul><li>5 direct reports; previous Data Center experience</li><li>Nutanix experience is highly preferred</li><li>Strong in backs and policies</li><li>They have 9 datacenters (no travel)</li><li>Experience with processes and compliance </li><li>Mentioned – cooling, heating, power for data centers</li><li>60% management 40% hands-on – goal is to eventually focus more on management but wants someone hands-on.</li></ul><p> </p><p><br></p><p><br></p>
<p><strong>Top California Trial Firm Seeks Litigation Associate Attorney – Complex Plaintiff & Consumer Focus</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p><strong><em> A highly regarded California-based plaintiff trial firm with a longstanding reputation for excellence in complex civil litigation is seeking a </em></strong><em>Litigation Attorney</em> to join its Los Angeles office. This midsize firm handles high-stakes matters across business torts, consumer class actions, breach of contract, and insurance coverage disputes. With a collaborative trial team and significant case volume, the firm offers attorneys early responsibility and courtroom exposure.</p><p>This role is ideal for a <em>litigation attorney</em> seeking impact-driven work in a fast-paced, mission-oriented environment.</p><p><br></p><p><strong>Litigation Attorney Responsibilities:</strong></p><p>• Handle complex business and consumer litigation from pre-litigation through trial, including discovery, depositions, motion practice, and client interaction</p><p>• Litigate class actions, product defect, insurance bad faith, toxic tort, and construction-related matters</p><p>• Draft pleadings, briefs, and other legal documents</p><p>• Participate in hearings, mediations, and trials as part of a close-knit trial team</p><p>• Collaborate with senior attorneys on litigation strategy and case development</p><p><strong>Hours:</strong></p><p>NO billables!</p><p><strong>Perks:</strong></p><p>• Trial-focused mentorship and direct access to top-tier litigators.</p><p>• Career growth opportunity within a mission-driven, impact-focused team.</p><p>• Hybrid work model depending on experience level (1–2 remote days/week).</p><p><strong>Salary:</strong></p><p>Up to $200K base salary + multiple bonus structures based on individual and firm performance</p><p><strong>Benefits:</strong></p><p>• 100% employer-paid medical, dental, and vision insurance</p><p>• Profit-sharing</p><p>• 401(k)</p><p>• Paid CLEs and bar dues</p><p>• Generous PTO and paid holidays</p><p><br></p><p><br></p><p><strong><em><u>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</u></em></strong></p>
<p><strong>Role:</strong> IT Manager – Data Centers</p><p><strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p><strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p>We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead and develop a team of 5 infrastructure engineers</li><li>Own operations across 9 data centers (no travel required)</li><li>Manage data center infrastructure: power, cooling, heating, racks, servers, storage, and virtualization</li><li>Oversee Nutanix (or similar HCI), backup, DR, monitoring, and patching</li><li>Drive IT policies, standards, documentation, and audit readiness</li><li>Ensure uptime, security, and compliance in a regulated environment</li><li>Balance <strong>~60% management / 40% hands-on</strong> (initially more hands-on)</li></ul><p><br></p><p><br></p>
<p><strong>Please email Valerie Nielsen for immediate response or message on LinkedIn with a copy of your resume!</strong></p><p><br></p><p>EDI Manager</p><p><strong>Location:</strong> El Segundo, CA (Hybrid)</p><p> <strong>Compensation:</strong> $180,000 – $200,000 base + bonus (if applicable)</p><p>Overview</p><p>We are seeking an experienced <strong>EDI Manager</strong> to lead and scale our global Electronic Data Interchange (EDI) function. This role will manage a team of <strong>10 direct reports</strong> and serve as the primary liaison between internal business stakeholders, IT, and external trading partners. The ideal candidate brings deep hands-on expertise with <strong>SPS Commerce and EDI</strong>, strong people leadership, and experience integrating EDI platforms with <strong>Microsoft Dynamics 365 Finance & Operations (D365 F& O)</strong> using <strong>Azure Logic Apps</strong>.</p><p>This role is critical to ensuring reliable, compliant, and efficient data exchange across global supply chain operations while driving continuous improvement and modernization of EDI services.</p><p>Key Responsibilities</p><ul><li>Own the <strong>operations, maintenance, and strategic enhancement</strong> of global EDI platforms and services</li><li>Lead and develop a team of <strong>10 EDI analysts and engineers</strong>, providing technical guidance, performance management, and career development</li><li>Ensure <strong>continuous, reliable EDI transaction flows</strong> across all global trading partners, internal systems, and supply chain processes</li><li>Drive and oversee integrations between EDI platforms and <strong>Microsoft Dynamics 365 Finance & Operations (D365 F& O)</strong>, primarily leveraging <strong>Azure Logic Apps</strong></li><li>Serve as the <strong>primary technology liaison</strong> for internal business teams (Supply Chain, Logistics, Sales, Finance) and external EDI vendors and solution providers</li><li>Lead <strong>incident response, root cause analysis, change management, and vendor coordination</strong> related to EDI services</li><li>Establish and champion best practices for <strong>EDI governance, monitoring, error handling, and process optimization</strong></li><li>Partner cross-functionally with regional and global teams to support scalable, compliant, and high-availability supply chain operations</li><li>Support and manage <strong>SFTP-based integrations</strong> and secure data exchange protocols</li><li>Drive continuous improvement initiatives focused on automation, performance, cost optimization, and partner onboarding</li></ul><p><br></p>
<p><strong>**For immediate response please email Valerie Nielsen!**</strong></p><p><br></p><p><strong>Vice President of Information Technology</strong></p><p><strong>Salary:</strong> 175,000 - 195,000 base</p><p> <strong>Location:</strong> Glendale, CA (Onsite)</p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Vice President of Information Technology</strong> to lead and unify enterprise IT support operations across a multi-site organization. This executive role is responsible for building a centralized, high-performing IT support function that delivers reliable, secure, and user-focused services aligned with business and cybersecurity priorities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the integration of multiple IT support teams into a unified enterprise support organization</li><li>Develop and execute an IT Support Services strategy aligned with operational and cybersecurity goals</li><li>Implement and mature IT Service Management (ITSM) practices, including incident, request, problem, change, and knowledge management</li><li>Ensure reliable 24x7x365 IT support operations across all locations</li><li>Monitor service levels, SLAs, operational metrics, and user experience to drive continuous improvement</li><li>Lead, mentor, and develop IT support leaders and staff, fostering accountability and service excellence</li><li>Establish and maintain enterprise-wide technology training and user education programs</li><li>Partner closely with cybersecurity and infrastructure teams to embed security and risk mitigation into support workflows</li></ul><p><br></p><p><br></p>
<p>**Please email Valerie Nielsen for immediate response**</p><p><br></p><p><strong>Data Analytics Manager (Retail experience is strongly preferred)</strong></p><p><strong>Onsite | Downtown Los Angeles</strong></p><p><strong>Base Salary: 160,000 - 180,000</strong></p><p>We are seeking a <strong>Data Analytics Manager</strong> to lead analytics and data engineering efforts that directly impact business strategy and operational decision-making. This role will partner closely with leadership and cross-functional teams across merchandising, retail, and supply chain to turn complex data into actionable insights.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead the design, development, and optimization of scalable analytics and data engineering solutions</li><li>Translate business questions into analytical frameworks, models, and dashboards</li><li>Partner with Retail, Merchandise Planning/Buying, and Supply Chain teams to drive data-informed decisions</li><li>Build and productionize tools and systems that improve data reliability, accessibility, and performance</li><li>Mentor and guide analysts and engineers, setting best practices for analytics and data quality</li><li>Present insights and recommendations to senior stakeholders in a clear, compelling way</li></ul><p><br></p><p><br></p>
<p><strong>***Please E-Mail Valerie Nielsen for immediate response with a copy of your resume. E-Mail is on my LinkedIn***</strong></p><p><br></p><p><strong>Job Title: Network Manager </strong>(100% focused on management with Network background)</p><p><strong>Location:</strong> Malibu, CA</p><p><strong>Work Model:</strong> onsite 1x per week (flexible depending on location but ideally more frequently to start 3x per week and get acclimated to the team)</p><p><strong>Reports:</strong> 4-8 direct reports</p><p><strong>Salary</strong>: 180k-240k</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Network Manager</strong> to lead and support a team of network engineers while owning the stability, performance, and security of the organization’s network infrastructure. This role combines hands-on technical expertise with people leadership and vendor management.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and manage a team of <strong>4 network engineers</strong>, providing technical guidance and performance support.</li><li>Oversee daily operations of LAN, WAN, VPN, and wireless network environments.</li><li>Ensure high availability and performance through proactive monitoring and rapid troubleshooting.</li><li>Act as primary escalation point for complex network issues and outages.</li><li>Partner with service providers to resolve WAN and carrier-related issues.</li><li>Lead network design, upgrades, and continuous improvement initiatives.</li><li>Maintain network documentation, standards, and operational procedures.</li></ul>
<p>We are looking for a skilled and strategic IT Systems Manager to oversee and enhance our collaboration tools and communication platforms. Based in Los Angeles, California, this role requires a forward-thinking leader who can manage a small team, drive platform transitions, and optimize unified communications systems. The ideal candidate will bring strong technical expertise, leadership capabilities, and a commitment to fostering effective engagement and collaboration across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition and migration of collaboration platforms from Google to Microsoft, including SharePoint, Teams, and related tools.</p><p>• Manage, optimize, and deploy unified communication systems such as Teams, Zoom, WebEx, and RingCentral, ensuring seamless integration.</p><p>• Provide strategic leadership to a small team, offering guidance and building capabilities to support long-term organizational goals.</p><p>• Develop and implement plans for rationalizing existing collaboration tools and ensuring alignment with organizational needs.</p><p>• Serve as the organization's first dedicated Microsoft Administrator, overseeing the configuration and maintenance of M365 systems.</p><p>• Collaborate with technical and non-technical stakeholders to ensure the effective adoption and use of communication technologies.</p><p>• Enhance documentation systems by transitioning legacy platforms, such as wikis, to SharePoint.</p><p>• Utilize tools like Defender and Copilot to improve security and streamline operations within communication systems.</p><p>• Maintain a hands-on approach to system administration while focusing on strategic planning and long-term improvements.</p><p>• Foster a culture of collaboration, storytelling, and partnership to align technology solutions with organizational values.IT </p>
<p>Director of Engineering</p><p>Position Overview</p><p>The Director of Engineering will lead a team of engineers in driving digital transformation and technology modernization initiatives. This individual will play a pivotal role in converting legacy systems to scalable, microservices-based architectures, enhancing technical capabilities and team performance through hands-on leadership and results-driven strategy. The ideal candidate will have deep experience in IT modernization and a proven history of leading transformation at enterprise organizations.</p><p>Key Responsibilities</p><p>• Lead end-to-end digital transformation initiatives, converting monolithic applications to modern microservices architectures and leveraging cloud-based solutions.</p><p>• Serve as a hands-on leader who collaborates closely with engineering teams—writing code, designing solutions, conducting code reviews, and solving complex technical challenges.</p><p>• Evaluate the current state of applications and systems, recommending scalable solutions that align with business and technology objectives.</p><p>• Drive metrics-based performance cultures—define, track, and report on KPIs for engineering quality, system uptime, delivery velocity, and team productivity.</p><p>• Mentor, grow, and manage high-performing engineers, fostering a collaborative and innovative environment for teams of approximately 20 direct reports.</p><p>• Ensure technical debt is addressed thoughtfully by prioritizing modernization, maintainability, and long-term sustainability.</p><p>• Own the road map for technical modernization, advocating for best practices across Agile methodologies, CI/CD, automated testing, and code quality.</p><p>• Communicate complex technical concepts to both technical and non-technical stakeholders, building consensus and alignment across departments.</p><p>• Collaborate with Product, DevOps, QA, Data, and Security teams to deliver high-value software, ensuring security, compliance, and business continuity.</p><p>• Very nice to have: Lead initiatives related to accounting applications, payment processing platforms, or financial technologies.</p><p><br></p>
