212 results for Customer Service in Los Angeles, CA

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. For immediate consideration email your resume and call 626-463-2031. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Customer Service Rep. Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Customer Service Representative We are offering a contract to hire employment opportunity for a Customer Service Representative in Santa Ana, California. This role is based on-site and involves working in the construction industry. As a part of our team, you will be primarily handling customer interactions, maintaining data accuracy, and contributing to the overall customer experience. Responsibilities:• Managing and answering inbound calls to assist customers with their queries and concerns.• Utilizing Microsoft Office Suites and other proprietary CRM tools to maintain and update customer records.• Reviewing and marking up drawings sent in by customers as part of their inquiries (training will be provided).• Writing and proposing solutions to customer queries (training will be provided).• Scheduling appointments and organizing meetings as required.• Ensuring the seamless flow of information within the team by coordinating with other departments.• Participating in the estimations process (training will be provided).• Handling both inbound and outbound calls to maintain customer relationships.• Managing data entry tasks and maintaining the accuracy of customer information.• Contributing to inside sales activities without the need for closing deals.

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This Contract-to-permanent position offers an opportunity to work in the health and biotech industry, providing exceptional service to clients and stakeholders. You will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining efficient communication. Responsibilities: • Address customer inquiries and concerns promptly, ensuring a seamless resolution from start to finish. • Coordinate with internal departments to follow up on customer issues and provide timely updates. • Utilize multiple internal systems to manage orders, troubleshoot issues, and deliver high-quality customer service. • Identify and report service challenges or customer concerns to management for resolution. • Assist with special projects and tasks as assigned by leadership. • Maintain accurate and detailed records of customer interactions, orders, and resolutions. • Collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency. • Handle inbound and outbound calls, as well as email correspondence, to address customer needs. • Schedule appointments and manage order entries with precision and attention to detail. • Be prepared for occasional mandatory overtime as required by management.

Call Center Customer Service Rep. Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (818) 703-8818 for immediate consideration.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Wholesale Distribution industry based in Carson, California. This role is centered around customer interaction, record maintenance, and order processing. Responsibilities: • Efficiently manage inbound and outbound calls to handle customer inquiries. • Utilize Microsoft Excel and Word to update and maintain accurate customer records. • Provide comprehensive, accurate, and valid information to customers through appropriate methods and tools. • Process customer orders and quotes with precision and efficiency. • Maintain and enhance knowledge of the product line to provide effective service. • Employ excellent email correspondence skills to communicate with customers. • Schedule appointments as necessary. • Adhere to established communication procedures, guidelines, and policies.

Customer Service Representative Robert Half is partnering with a compassionate and reputable funeral home in Commerce, CA, to find a dedicated Bilingual Spanish Customer Service Representative. This is a temp-to-hire onsite opportunity ideal for someone who thrives in a sensitive, service-oriented environment and brings strong communication, empathy, and professionalism to every interaction.Key Responsibilities:<ul><li>Serve as the first point of contact for families, clients, and visitors both in person and over the phone.</li><li>Provide empathetic, culturally sensitive support in both English and Spanish.</li><li>Handle inquiries regarding services, pricing, and scheduling with accuracy and compassion.</li><li>Coordinate service appointments and assist in preparing necessary documentation.</li><li>Maintain client records and ensure data entry is accurate and timely.</li><li>Collaborate with the internal team to ensure smooth service delivery.</li><li>Support administrative tasks including filing, emailing, and following up with clients.</li><li>Uphold confidentiality and display discretion at all times.</li></ul>

Customer Service Representative Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems

Customer Service Representative We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Camarillo, California. In this long-term contract role, you will play an essential part in ensuring customer satisfaction and supporting business objectives. If you thrive in a fast-paced environment and excel in building strong relationships, this opportunity is for you. Responsibilities: • Serve as a key team member, ensuring customer expectations are met or exceeded and business goals are achieved. • Convert customer purchase orders into production orders and coordinate with manufacturing teams. • Order and manage raw materials and tooling to align with production requirements. • Communicate professionally with both internal and external stakeholders regarding order statuses, quotations, changes, and confirmations. • Track and manage customer account credits, debits, and related transactions. • Maintain accurate records of customer orders and sales data, generating reports as needed. • Monitor and control customer inventory levels to meet their requirements. • Investigate and resolve issues such as order discrepancies, quality complaints, overdue payments, and aged inventory. • Collaborate daily with operations, shipping, and maintenance teams to ensure seamless order fulfillment. • Participate actively in a Customer Account Coordinator training program to enhance skills and knowledge.

Customer Service Representative Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems

Customer Service Representative Do you have a passion for helping people and solving problems? We’re seeking a Customer Service Representative (CSR) in Oceanside to join our energetic and customer-focused team. As the first point of contact, you will be instrumental in creating positive experiences for our clients while handling inquiries and providing exceptional service. Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and chat, ensuring outstanding customer satisfaction.</li><li>Effectively communicate product or service details, helping customers make informed decisions.</li><li>Troubleshoot and resolve customer issues, escalating when necessary to the appropriate team.</li><li>Process orders, returns, and refunds, ensuring accuracy and compliance with company policies.</li><li>Maintain detailed customer records in CRMs or relevant databases for reference and follow-up.</li><li>Act as a brand ambassador by fostering strong customer relationships through empathy and professionalism.</li><li>Collaborate with internal departments to solve complex issues and improve processes.</li></ul>

Customer Service Coordinator - Manufacturing Bring your organizational skills and customer service expertise to this critical Customer Service Coordinator position within the manufacturing industry. Based in Vista, you’ll act as the liaison between the company, clients, and production teams, ensuring customer satisfaction with seamless communication and precise coordination of orders. Your role will be pivotal in fostering lasting relationships with partners in a fast-paced, detail-oriented environment. Key Responsibilities:<ul><li>Serve as the primary point of contact for client inquiries regarding order status, shipping, and specifications.</li><li>Coordinate with internal teams, such as production and logistics, to streamline the order fulfillment process.</li><li>Accurately process purchase orders, confirm shipment schedules, and resolve discrepancies or delays.</li><li>Utilize ERP systems to maintain real-time order tracking, inventory levels, and customer databases.</li><li>Proactively identify areas for process improvement, offering suggestions to enhance customer experiences.</li><li>Uphold strict attention to detail in creating and reviewing invoices, contracts, or order specifications.</li><li>Act as a problem-solver, addressing challenges rapidly and providing solutions that align with company goals.</li></ul>

Customer Success Specialist We are looking for a dedicated Customer Success Specialist to join our team on a long-term contract basis. Based in Irvine, California, this role is ideal for professionals with a strong background in customer service and the ability to navigate various systems and platforms effectively. You will be instrumental in ensuring client satisfaction and maintaining the highest standards of support. Responsibilities: • Handle incoming customer inquiries and provide timely, accurate resolutions. • Assist clients with billing, benefit functions, and other service-related concerns. • Utilize CRM tools and software to manage customer interactions and maintain detailed records. • Collaborate with internal teams to address and resolve complex customer issues. • Leverage your knowledge of programs like ADP Financial Services and Epic Software to support customer needs. • Monitor and analyze customer feedback to identify areas for improvement. • Guide customers through processes and ensure they understand available resources. • Use Office tools and other computer programs to prepare reports and track performance metrics. • Deliver exceptional service while adhering to company policies and standards. • Participate in ongoing training to stay updated on best practices and system enhancements.

Client Services Specialist We are looking for a dedicated Client Services Specialist to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences by managing client interactions and handling various administrative tasks. This position offers the opportunity to work in a dynamic environment where your organizational and communication skills will be highly valued. Responsibilities: • Provide excellent customer service by addressing client inquiries and resolving issues in a timely and detail-oriented manner. • Manage accounts payable and accounts receivable processes with accuracy and efficiency. • Utilize CRM systems to maintain and update client records, ensuring data integrity. • Process financial transactions and reports using accounting software systems such as ADP and Concur. • Coordinate administrative tasks, including scheduling, document management, and answering inbound calls. • Support the team by managing office operations and ensuring smooth workflow. • Assist with the preparation and submission of financial documents and expense reports. • Handle software tools like Dentrix and About Time to streamline operations and enhance productivity. • Collaborate with internal teams to improve client satisfaction and operational efficiency. • Monitor and report on key performance metrics to track service quality and identify areas for improvement.

Customer Experience Representative Customer Experience SpecialistReports to: Director, Customer ExperienceJob Requirements:• Three years+ experience in a medium to large Inbound/OutboundNetSuite and Zendesk Call Center environment• Experience with multiple customer points of contact (chat, email, fax, phone)• Understanding of the complete sales cycle from lead generation to sales close• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers• Familiar with Return Goods Authorization processing• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)Key Functional Skills/Knowledge• Keyboard and data input proficiency (35 wpm)• Strong problem solving skills.• Active listener who is service oriented• Strong interpersonal skills with a positive, pleasant and respectful demeanor• Excellent written and verbal communication skills• Computer proficient in Word, Excel and Outlook• Self-motivated, team player who values continuous learning• Attentive to detailDesired Education• High School Diploma or GED• College or trade school degree/experience preferred

Account Specialist We are seeking a detail-oriented and organized Account Specialist – Tax ID to join our team on a long-term temporary basis. This hybrid role, based in El Segundo, CA, supports financial operations by ensuring the accuracy of Tax ID documentation and records, directly contributing to audit readiness and customer experience. Job Title: Account Specialist – Tax ID (Temporary, Long-Term) Location: El Segundo, CA (Hybrid: 2–3 Days Onsite/Week) Job Type: Long-Term Temporary (No Set End Date) Key Responsibilities:<ul><li>Identify and correct accounts in the database that are missing Tax ID certificates.</li><li>Maintain accurate and up-to-date records critical for financial reporting and audits.</li><li>Assist in developing and finalizing processes for collecting Tax IDs during new account setup.</li><li>Serve as the main point of contact for the compliance department on Tax ID-related matters.</li><li>Make outbound calls and send emails to customers to obtain updated Tax ID information.</li><li>Conduct research to resolve customer issues and escalate for root cause analysis when needed.</li><li>Collaborate with the Shared Services Supervisor to maintain Tax ID documentation.</li><li>Work closely with cross-functional departments to resolve questions and concerns.</li><li>Participate in department meetings and team huddles to support continuous improvement.</li></ul>

Capital Market Middle Office Analyst We are offering a long-term contract employment opportunity for a Capital Market Middle Office Analyst in the bustling city of Los Angeles, California. The role primarily involves supporting the Capital Market Operations within Business & Investment Services. The successful candidate will be part of a hybrid workplace, providing strategic planning and maintaining operational procedures and systems for various lines of business within Capital Market, including FX & Interest Rate Derivatives. Responsibilities: • Ensure daily FX & Interest Rate activities are supported and maintained. • Collaborate with the Front Office to meet business objectives, enhance productivity, quality, customer service/satisfaction, and control operating risk. • Manage daily tasks including trade entries and management control reports. • Provide advice to internal clients on business trends, issues, changes in the operating environment, and the implications of the firm or business unit strategy. • Contribute to Capital Markets projects, including procedure updates, cross-training, process improvements, and ensuring all applicable project deliverables are on time. • Identify and implement new processes, procedures, and products to improve workflow, efficiency, and/or profitability. • Accountable for always doing the right thing for customers and colleagues and ensure actions and behaviors drive a positive customer experience. • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. • Ensure all areas of responsibility comply with policies and procedures. • Provide support to the Capital Market business units and their affiliated Line of Business.

Bank Teller We are looking for an experienced Bank Teller to join our team on a contract basis in Paramount, California. In this role, you will provide exceptional customer service while handling a variety of banking transactions. This position is ideal for someone with strong cash-handling skills and a background in retail banking or financial services. Responsibilities:• Process deposits, withdrawals, and other financial transactions accurately and efficiently.• Deliver outstanding customer service by addressing inquiries and resolving issues with attention to detail.• Maintain and balance cash drawers while adhering to operational policies and regulations.• Identify customer needs and recommend banking products or services that align with their goals.• Handle inbound and outbound calls to assist customers with account-related questions.• Perform data entry tasks to update and maintain accurate records.• Utilize Microsoft Word and other software tools to complete daily tasks.• Ensure compliance with banking policies, procedures, and industry standards.• Collaborate with team members to achieve branch goals and maintain a positive work environment.

Sr. Account Executive Robert Half is seeking a Client Solutions Manager (formerly known as Account Manager / Account Executive) who will be tasked with business development, sales, customer service, recruiting & account management within the technology contract practice group. Responsibilities · The Client Solutions Manager (Account Manager) will market the services of Robert Half Technology to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, prospecting, cold-calling, servicing in-bound client inquiries, calling on leads and job postings, attending networking groups, and using tools such as ZoomInfo, SalesForce.com, LinkedIn, our proprietary database, etc.· The Client Solutions Manager / account executive will be required to generate and conduct virtual and in-person client visits · Create and execute digital & email marketing campaigns for the purposes of business development · The Client Solutions Manager will negotiate and establish contractual/recruiting agreements with clients · Qualify client job orders and establish plan to placement · Provide account management, customer service, and counsel clients on strategies to attract & on-board talent· The Client Solution Manager educates clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances· The Client Solutions Manager maintains an ongoing relationship with qualified clients in an effort to secure future/ongoing needs.· The Client Solutions Manager will coordinate interview and placement activities in partnership with talent managers, recruiters, and recruiting coordinators.

Office Assistant We are looking for a dedicated and bilingual Spanish Office Assistant to join a compassionate, service-oriented team supporting a funeral home client in Commerce, California. This contract-to-permanent position offers an opportunity to work in a meaningful, client-focused environment where professionalism, empathy, and attention to detail are highly valued. If you thrive in administrative roles and are committed to providing thoughtful, respectful support during sensitive times, we encourage you to apply. Responsibilities:• Communicate effectively in both English and Spanish, ensuring all interactions are handled with cultural and emotional sensitivity.• Respond to client inquiries regarding services, pricing, and scheduling with clarity and respect.• Coordinate service appointments and manage related documentation with precision and care.• Maintain accurate and organized client records through efficient data entry.• Collaborate with team members to ensure seamless and timely service delivery.• Uphold strict confidentiality and discretion in handling sensitive client information.• Provide support in handling inbound calls and addressing client needs promptly.• Assist with general clerical duties, including billing functions and document preparation.• Utilize Microsoft Office applications and other software systems to complete administrative tasks efficiently.

Administrative Assistant - Student Services We are looking for a highly organized Administrative Assistant to join our Student Services team in Buena Park, California. This Contract position requires an individual who excels at multitasking, maintains professionalism, and possesses strong scheduling and organizational skills. Prior experience in administrative roles and familiarity with education services will be advantageous. Responsibilities: • Coordinate calendars and schedules to ensure smooth operations within the Student Services department. • Perform data entry tasks and maintain accurate records using spreadsheet and database tools. • Provide excellent customer service by addressing inquiries and resolving issues promptly. • Support transportation-related logistics, including routing and dispatching tasks. • Assist with time and attendance tracking to ensure compliance and accuracy. • Utilize Microsoft Office Suite to create documents, manage spreadsheets, and prepare reports. • Collaborate with team members to organize and prioritize tasks effectively. • Handle administrative duties with professionalism and attention to detail. • Adapt to changing priorities and support departmental needs as required.

Administrative Assistant We are looking for a detail-oriented Administrative Assistant to join our team in Newport Beach, California. This role is a Contract to permanent position, offering a unique opportunity to contribute to organizational success while advancing your career. The ideal candidate will have a strong background in administrative support and healthcare, with excellent technical skills and a proactive approach to managing tasks. Responsibilities: • Provide exceptional customer service by addressing inquiries through inbound and outbound calls. • Perform accurate data entry to maintain and update records efficiently. • Coordinate and schedule appointments, ensuring smooth communication between teams. • Manage email correspondence professionally and respond promptly to client and internal communication. • Utilize advanced Microsoft Excel skills to analyze and organize data effectively. • Support daily operations by using proprietary software and adapting to organizational tools. • Collaborate with healthcare professionals to navigate insurance-related processes. • Prepare documents and presentations using Microsoft Word, Outlook, and PowerPoint. • Assist in resolving customer issues at various stages of the process, ensuring satisfaction. • Attend onsite meetings once a month to maintain alignment with organizational goals.

Workday Business Systems Analyst **** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a skilled Workday Business Systems Analyst to oversee and enhance the functionality of our Workday Human Capital Management (HCM) system. This role is based in Sylmar, California, and offers a Contract-to-permanent opportunity in the construction industry. The ideal candidate will bring expertise in system configuration, operational support, and collaboration with business teams to deliver effective solutions. Responsibilities:• Configure and maintain the Workday HCM system, including workflows, business processes, eligibility rules, notifications, and calculated fields.• Provide daily operational support for the Workday system, ensuring security settings and updates are properly managed.• Analyze and resolve technical challenges by researching and presenting options to stakeholders.• Document system processes and collaborate with business teams to ensure clarity and alignment.• Partner with compliance teams to review and enhance application compliance processes.• Plan and execute project tasks related to specific business process areas.• Recommend and implement solutions to improve system functionality and address identified issues.• Evaluate reporting outputs and suggest changes using advanced tools to enhance data insights.• Act as a consultant to business teams, providing recommendations and implementing solutions in a collaborative manner.

Office Coordinator Position: Office Coordinator Location: Beverly Hills, CA Overview: An established organization committed to philanthropic endeavors is currently hiring for the role of Office Coordinator. This contract to hire, in-office position plays a central role in ensuring operational efficiency and providing administrative support to executive leadership and staff. The Office Coordinator frequently serves as a point of contact for inquiries from the community and works in a collaborative team environment. The hours are 8:30-5 with a one-hour lunch. The ideal candidate for this role is someone with prior experience in philanthropic, nonprofit, or similar organizations. The employer prioritizes applicants who are familiar with organizational dynamics in these environments and capable of adapting quickly to the needs of a mission-driven enterprise. Key Responsibilities:Administrative Support:<ul><li>Assist executive leadership with managing schedules, correspondence, event RSVPs, expense reports, and projects.</li><li>Oversee daily office operations, including reception duties, mail handling, calendar coordination, meeting setups, and maintaining office organization.</li><li>Coordinate telephone and IT system services and address staff equipment requests.</li><li>Maintain office supplies, liaise with vendors, and manage equipment and service needs efficiently.</li></ul>Grants Management Support:<ul><li>Provide administrative assistance to the grants process, including supporting applications and monitoring grant activity.</li><li>Support customer service interactions with grantees and applicants while maintaining accurate record-keeping in grant databases.</li></ul>Qualifications:<ul><li>Bachelor’s Degree required.</li><li>5+ years of professional work experience, preferably in nonprofit, philanthropic, or related organizations.</li><li>Strong proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with grants software like GivingData is a plus.</li><li>Possesses exceptional organizational, multitasking, and communication skills.</li><li>Highly detail-oriented with the ability to meet deadlines and resolve issues independently or as part of a team.</li><li>Demonstrated flexibility and professionalism in an office environment.</li><li>Candidates should have access to reliable transportation for work-related errands.</li></ul>About Us: The hiring organization has a longstanding history of supporting nonprofit organizations through grant-making that positively impacts communities in areas such as arts and culture, education, health and medicine, and human services. Applicants passionate about nonprofit work and making a difference in their local community are encouraged to apply. Important Notes: A pre-employment skills assessment, background investigation, and verification of legal work authorization in the U.S. will be required for hire.