We are looking for an experienced Customer Service Representative to join our team in Anaheim, California, on a contract basis. In this role, you will provide exceptional support to customers while handling a variety of responsibilities, including assisting senior team members and contributing to departmental initiatives. This position offers opportunities for growth and development as you enhance your skills and take on additional tasks.<br><br>Responsibilities:<br>• Address customer inquiries promptly and in a detail-oriented manner, ensuring satisfaction and positive experiences.<br>• Escalate complex issues and critical cases to senior team members with thorough documentation.<br>• Support higher-level representatives by managing standard workloads during peak periods.<br>• Mentor and guide entry-level customer service staff to enhance team performance and support individual growth.<br>• Gain in-depth knowledge of assigned products and services to resolve common customer concerns.<br>• Develop and update internal resources such as FAQs and knowledge base articles based on customer feedback.<br>• Maintain accurate records of customer interactions, including detailed case notes and resolution steps.<br>• Assist with quality control processes by gathering data and conducting preliminary audits.<br>• Utilize multiple platforms, including Salesforce Service Cloud, to manage cases efficiently.<br>• Analyze customer trends and historical data to identify recurring issues and propose solutions.
We are looking for a dedicated Customer Service Representative to join our team in Santa Fe Springs, California. In this role, you will support a manufacturing environment by managing customer inquiries, processing orders, and performing various administrative tasks. This position offers a Contract to permanent opportunity, providing long-term growth potential for motivated individuals.<br><br>Responsibilities:<br>• Manage customer orders accurately, ensuring timely processing and delivery.<br>• Handle inbound and outbound communication with customers to address inquiries and resolve issues.<br>• Maintain organized records and assist with filing and data entry tasks.<br>• Collaborate with team members to support daily operations and ensure smooth workflow.<br>• Perform general office duties, including handling mail and maintaining supplies.<br>• Utilize Microsoft Office tools to create and update documents efficiently.<br>• Ensure customer satisfaction through proactive communication and problem-solving.<br>• Act as a reliable team player, contributing to a positive and productive work environment.<br>• Monitor and report on order statuses, identifying and addressing potential delays.<br>• Support special projects or assignments as needed to meet organizational goals.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in supporting the enrollment process for new members, ensuring accuracy and timeliness in data collection and verification. This position is ideal for someone who excels in customer service and has experience working in healthcare or insurance environments.<br><br>Responsibilities:<br>• Respond to inquiries from both internal and external customers, addressing questions and resolving concerns regarding enrollment.<br>• Handle enrollment applications by entering them into the company’s database and verifying their accuracy.<br>• Process member enrollment and disenrollment requests, ensuring compliance with relevant guidelines.<br>• Collaborate with colleagues to resolve system rejections and maintain accurate records within the enrollment database.<br>• Conduct regular reconciliations of enrollment files to ensure data integrity and address discrepancies.<br>• Manage eligibility change data and update member records as needed.<br>• Research and resolve issues related to enrollment system errors or exceptions.<br>• Ensure documentation is maintained and updated in accordance with organizational standards.<br>• Utilize multiple computer systems efficiently to input and retrieve data.<br>• Perform other related duties as assigned to support enrollment activities.
<p>We are looking for an <strong>engaging and highly organized Customer Service Representative</strong> to join a company that places a strong emphasis on client experience, professionalism, and teamwork. This role is perfect for someone who enjoys interacting with people, resolving concerns with patience, and helping clients navigate their questions with confidence. You’ll be working as part of a fast-moving environment where attention to detail and effective communication are key. If you take pride in staying organized, balancing several tasks at once, and maintaining a warm, approachable demeanor, this position offers an excellent opportunity to grow your customer service career in a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Long Beach, California. In this role, you will be responsible for delivering exceptional customer support, resolving inquiries promptly, and assisting in order entry processes. This is a fantastic opportunity to contribute to a dynamic team within the apparel manufacturing industry.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone or email with professionalism and efficiency.<br>• Handle inbound calls and provide accurate information to address customer needs.<br>• Process and manage order entries while ensuring accuracy and timeliness.<br>• Collaborate with Account Managers to deliver seamless customer service support.<br>• Prioritize tasks effectively to meet deadlines in a fast-paced environment.<br>• Apply problem-solving skills to address challenges and find suitable resolutions.<br>• Utilize Zendesk and NetSuite systems to manage customer interactions and track orders.<br>• Maintain a high level of attention to detail and organizational skills to manage multiple tasks.<br>• Deliver friendly and engaging customer service experiences through clear and casual communication.
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 805-496-6443 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
<p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
We are looking for a detail-oriented E-Commerce Specialist to join our team in El Segundo, California. This contract-to-permanent position involves supporting customers by managing inquiries, processing orders, and ensuring timely delivery of products. If you thrive in a fast-paced environment and excel at customer service, this role offers a great opportunity to grow within the printing and publishing industry.<br><br>Responsibilities:<br>• Serve as the primary contact for customers, addressing inquiries, providing quotes, and processing orders while ensuring delivery aligns with customer expectations.<br>• Review and analyze customer contracts to confirm all order requirements are met.<br>• Collaborate with internal teams and field sales representatives to monitor and maintain on-time delivery of products.<br>• Prepare and deliver product and pricing information, including detailed quotations, to customers.<br>• Maintain accurate and up-to-date information in e-commerce and other business systems to support customer service operations.<br>• Regularly monitor customer websites to gather data such as supplier scorecards and product demand forecasts.<br>• Investigate and resolve customer concerns and complaints in a proactive manner.<br>• Keep the operations team, Market Managers, and Customer Service Manager informed of any issues requiring additional support.<br>• Provide backup assistance for team members as needed.<br>• Represent the company professionally during customer visits and meetings.
<p>Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call (818) 703-8818 for immediate consideration</p>
<p>Our client is seeking a dedicated Customer Service Manager to lead the front-end operations at their busy construction supplies company in Van Nuys. This individual will play a critical role in ensuring a seamless experience for both our customers and their team. This is a contract to hire position with a full-time schedule and 100% onsite in Van Nuys. For more information, please call our local San Fernando Valley office at 818-703-8818.</p>
<p>Ongoing Opportunities for Billing Clerks. As a billing clerk, you will be responsible for processing bills, preparing journal entries of adjustments to billings, communicating with customers regarding billing adjustments. If this sounds like you, please send your resume to schedule an interview.</p><p>Invoice Generation:</p><p>· Generate and prepare invoices for products or services rendered to customers.</p><p>· Ensure that invoices are accurate, complete, and comply with company policies and customer agreements.</p><p>Data Entry and Accuracy:</p><p>· Enter billing information into the accounting or billing system accurately.</p><p>· Verify and cross-check details such as product or service descriptions, quantities, and pricing.</p><p>Customer Communication:</p><p>· Communicate with customers regarding billing inquiries, discrepancies, and overdue payments.</p><p>· Provide excellent customer service by addressing customer concerns related to billing.</p><p>Payment Processing:</p><p>· Record and process customer payments, including checks, credit card payments, and electronic transfers.</p><p>· Reconcile payments received with the corresponding invoices.</p><p>Record Keeping and Documentation:</p><p>· Maintain organized and detailed records of customer transactions and billing activities.</p><p>· Ensure proper documentation of billing-related communications and resolutions.</p><p>Statement Generation:</p><p>· Generate and distribute periodic statements to customers.</p><p>· Include relevant details such as outstanding balances, due dates, and payment instructions.</p><p><br></p><p><br></p>
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
We are looking for an organized and detail-oriented Dispatcher to join our team in Canoga Park, California. This Contract to permanent position offers an opportunity to work in a fast-paced environment where you will play a pivotal role in coordinating schedules and ensuring seamless communication between teams and clients. If you thrive in multitasking and enjoy collaborating to deliver exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Schedule and coordinate appointments based on service requests received from the sales team and customer communications.<br>• Maintain and adjust dynamic schedules to accommodate evolving priorities and unforeseen changes.<br>• Communicate updates to clients regarding their appointments, ensuring they are informed of any adjustments.<br>• Handle multiple tasks simultaneously while prioritizing effectively to meet deadlines.<br>• Collaborate with the Director of Technical Services to report on progress and receive assignments.<br>• Work closely with technical teams to align service appointments with operational capabilities.<br>• Ensure accurate and timely documentation of dispatch activities.<br>• Utilize computer-aided dispatch systems to streamline scheduling and communication processes.<br>• Address customer inquiries and concerns with professionalism and efficiency.
<p>Client is looking for Water Billing Clerk to support the Water Department. This role requires someone who can efficiently manage front-counter operations, assist residents with billing inquiries, process payments, and maintain accurate records. The ideal candidate is proactive, organized, and comfortable handling both in-person and email communications.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact at the front counter for incoming guests, residents, and vendors.</li><li>Provide excellent customer service by answering questions regarding water bills, account status, service requests, and department procedures.</li><li>Process payments in person, online, and by mail, ensuring accuracy and proper documentation.</li><li>Respond to customer emails promptly and professionally.</li><li>Assist with setting up new utility accounts, closing accounts, and making adjustments as needed.</li><li>Research and resolve billing discrepancies, delinquent accounts, or service concerns.</li><li>Handle daily cash drawer balancing and reconciliation.</li><li>Prepare and update customer records in the billing system.</li><li>Support the department with general administrative duties as assigned.</li></ul><p><b> </b></p>
<p>We are looking for a skilled Administrative Coordinator to join our team on a contract basis in Simi Valley, California. In this role, you will take on a variety of responsibilities that support sales order processes and customer-related administrative tasks. Reporting directly to the Quality Assurance Manager and Administration, you will collaborate across departments to ensure smooth daily operations and exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage sales orders by obtaining customer purchase orders and accurately entering them into the enterprise resource planning system.</p><p>• Maintain up-to-date customer account information and ensure a high standard of customer service.</p><p>• Collaborate with Operations, Sales, and Shipping teams to verify the accuracy and timeliness of orders and acknowledgments.</p><p>• Partner with Finance and Sales departments to ensure customer records are properly updated and maintained.</p><p>• Handle incoming calls efficiently, directing them to the appropriate departments or personnel.</p><p>• Support administrative tasks such as preparing correspondence, creating presentations, and managing documentation.</p><p>• Assist in maintaining system data accuracy and resolving any discrepancies.</p><p>• Utilize software tools such as Microsoft Office Suite, SAP, and Sage to complete tasks effectively.</p><p>• Ensure compliance with organizational procedures and maintain attention to detail in all communications.</p><p>• Contribute to the team's overall productivity by managing time-sensitive tasks and prioritizing workload.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Azusa, California. In this role, you will provide essential support across multiple departments, ensuring smooth operations and efficient management of administrative tasks. This is a long-term contract position, ideal for someone with strong organizational skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Organize and manage calendars for multiple departments, ensuring schedules remain accurate and up-to-date.<br>• Coordinate travel arrangements, including booking transportation and accommodations.<br>• Prepare and process expense reports, ensuring accuracy and compliance with company policies.<br>• Maintain confidentiality when handling sensitive information and documents.<br>• Take detailed meeting notes and distribute them to relevant stakeholders.<br>• Restock office supplies, including coffee and other essentials, to support daily operations.<br>• Provide clerical support such as filing, scanning, and updating records.<br>• Assist in updating and maintaining department files to ensure accessibility and accuracy.<br>• Support three departments with various administrative tasks as needed.
