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13 results for Creative Services Manager in Los Angeles, CA

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-19T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-25T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-25T00:00:00Z

Digital Marketing Senior Manager

El Segundo, CA
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
We are looking for an experienced Sr. Digital Marketing Manager to lead high-impact paid media initiatives that accelerate customer growth across multiple brands in Los Angeles, California. This role combines strategic planning with hands-on campaign management, requiring someone who can translate performance data into actionable decisions and meaningful business outcomes. The ideal candidate brings strong expertise in paid social, sharp analytical judgment, and the ability to work closely with cross-functional partners in a fast-moving environment. Responsibilities:• Lead the planning, launch, and ongoing optimization of large-scale paid media campaigns with a strong emphasis on paid social performance.• Develop channel strategies, budget allocation recommendations, and testing plans that support acquisition goals and long-term growth.• Manage campaigns directly within advertising platforms, monitor results closely, and make data-driven adjustments to improve efficiency and conversion performance.• Partner with creative, ecommerce, analytics, and broader marketing teams to align media efforts with brand objectives and commercial priorities.• Evaluate campaign results, identify trends, and present clear insights and recommendations to senior leaders and key stakeholders.• Oversee media investment across multiple brands or business lines while balancing priorities, timelines, and performance expectations.• Build reporting frameworks and dashboards that provide visibility into spend, returns, and growth opportunities.• Contribute to team leadership by sharing best practices, improving workflows, and helping raise the overall quality of performance marketing execution.
2026-08-18T00:00:00Z

Digital Marketing Manager

Brea, CA
onsite
Permanent / Full Time
87000 - 115000 USD / Yearly
We are looking for a skilled Digital Marketing Manager to oversee and execute innovative strategies that drive engagement, growth, and results across digital platforms. Based in Cerritos, California (in office T, W, R), this role requires a self-motivated, detail-oriented individual with a strong background in digital marketing, project management, and data analysis. The ideal candidate will excel in managing multiple projects simultaneously while collaborating effectively with cross-functional teams to achieve business objectives. Responsibilities:• Develop and implement comprehensive digital marketing strategies tailored to mobile app promotion and user engagement.• Manage and optimize paid social campaigns, Google Ads, and email marketing efforts to maximize ROI.• Oversee UX/UI design initiatives for mobile applications, ensuring a seamless user experience and interface.• Collaborate with internal teams to define project goals, timelines, and deliverables.• Analyze marketing performance data using tools like Google Analytics to identify trends and opportunities for improvement.• Monitor app store performance metrics and implement strategies to enhance visibility and downloads.• Address project challenges and bottlenecks promptly to maintain smooth workflows.• Provide regular updates and reports to stakeholders on campaign performance and project progress.• Stay up-to-date with industry trends and emerging digital marketing technologies.• Support additional marketing initiatives as needed to align with broader team objectives.
2026-08-11T00:00:00Z

Marketing Communications Coordinator

Santa Monica, CA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Marketing Communications Coordinator to support day-to-day campaign execution and keep marketing initiatives moving smoothly in Santa Monica, California. This Long-term Contract position is ideal for someone who enjoys balancing creative coordination with administrative follow-through while working closely with internal partners and external agencies. The right candidate will bring strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced marketing environment. Responsibilities: • Coordinate marketing projects from kickoff through delivery, helping timelines, materials, and approvals stay on track. • Partner with external agencies to organize the creation of campaign assets and ensure deliverables meet deadlines and brand expectations. • Support email and social media initiatives by helping prepare content, schedule activities, and monitor execution details. • Assist with copy development and review processes to maintain clear, consistent messaging across marketing channels. • Handle administrative and project support tasks that contribute to efficient team operations and successful campaign delivery. • Communicate confidently with cross-functional team members to share updates, resolve questions, and keep priorities aligned.
2026-08-21T00:00:00Z

Marketing Communications Coordinator

Ontario, CA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Marketing Communications Coordinator to join our team in Ontario, California. This position is ideal for a marketing specialist who can turn product information into compelling messaging and visual content that strengthens brand presence. You will contribute across marketing, product support, and sales initiatives while helping maintain a consistent voice across digital and print channels. Responsibilities: • Create persuasive marketing copy that reflects the company’s brand personality and clearly communicates product value across multiple channels. • Maintain and refine segmented contact lists for customers, partners, and industry audiences to support targeted outreach efforts. • Develop visual assets for brochures, web pages, email campaigns, social content, and other promotional materials while preserving a cohesive brand identity. • Translate project goals into written concepts, layouts, and creative assets that align with campaign objectives and deadlines. • Partner with internal stakeholders to plan, schedule, and publish social media content that increases engagement and visibility. • Apply effective content optimization practices to improve audience reach and strengthen campaign performance. • Monitor market activity, industry developments, and competitor messaging to help inform marketing strategy. • Oversee projects from initial concept through launch and performance review, ensuring timely execution and quality results. • Assist with trade show coordination, product launch communications, sales enablement materials, and related marketing support activities.
2026-08-11T00:00:00Z

Marketing Manager

Brea, CA
onsite
Permanent / Full Time
87000 - 115000 USD / Yearly
We are looking for an experienced Marketing Manager for an entertainment client of ours to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities:• Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget.• Develop comprehensive project plans detailing tasks, schedules, and resource allocations.• Work closely with cross-functional teams to define project objectives, requirements, and deliverables.• Monitor progress and proactively address risks and challenges to keep projects on track.• Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives.• Analyze and evaluate project performance, providing actionable insights for improvement.• Communicate regularly with stakeholders and senior management to report on project status and outcomes.• Implement strategies to optimize workflows and enhance team collaboration.• Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-08-11T00:00:00Z

Marketing Automation Manager

Irvine, CA
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Marketing Automation Manager to join a healthcare organization in Irvine, California on a Contract basis. This position centers on creating and delivering data-driven campaigns that guide prospective audiences through the engagement journey using Salesforce Marketing Cloud. The ideal candidate combines hands-on platform expertise with strong analytical thinking to improve campaign effectiveness and support marketing goals across multiple program audiences. Responsibilities: • Lead the planning, build, and execution of automated marketing initiatives within Salesforce Marketing Cloud. • Create audience segments using available data to deliver relevant, personalized outreach across campaigns. • Design and manage customer journeys that help move prospects from initial interest through enrollment-focused milestones. • Track campaign results, prepare performance reports, and share practical recommendations to strengthen future efforts. • Run testing strategies on messaging, timing, and audience selection to increase engagement and conversion outcomes. • Collaborate with marketing and sales stakeholders to ensure campaign activity supports broader business objectives. • Coordinate outreach efforts for multiple school or program audiences while maintaining consistency and accuracy. • Oversee day-to-day campaign workflows, including setup, scheduling, quality checks, and deployment management.
2026-08-24T00:00:00Z

Product Manager

Santa Monica, CA
remote
Temporary / Contract
63.3365 - 73.337 USD / Hourly
We are looking for a Growth Product Manager to help shape and improve subscription-based consumer experiences for a team based in Santa Monica, California. This Long-term Contract position is ideal for someone who combines strong growth product management expertise with hands-on ownership of product priorities, experimentation, and cross-functional delivery. The role will focus on creating customer-centered solutions, refining the product roadmap, and partnering with stakeholders to drive measurable business and user outcomes. Responsibilities:• Lead the strategy and execution of subscription-focused product initiatives that improve acquisition, engagement, retention, and customer lifetime value.• Partner with design, engineering, marketing, and analytics teams to define product goals, translate ideas into actionable plans, and deliver high-impact releases.• Manage and prioritize the product backlog, ensuring work is aligned to business objectives, user needs, and measurable growth opportunities.• Use data, customer insights, and market signals to identify areas for optimization and guide product decisions across the consumer experience.• Create clear product requirements, user stories, and success metrics while supporting Agile Scrum ceremonies throughout the development lifecycle.• Monitor product performance, investigate defects or friction points, and coordinate resolution efforts to maintain a high-quality customer experience.• Drive experimentation and iterative improvement through testing frameworks, performance analysis, and close collaboration with growth-focused teams.• Communicate roadmap updates, delivery status, and strategic recommendations to stakeholders across the organization.
2026-08-19T00:00:00Z

Marketing/Communications Coordinator

Los Angeles, CA
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Marketing/Communications Coordinator to support a wide range of marketing and communications initiatives in Los Angeles, California. This Long-term Contract position is ideal for someone who can keep multiple projects moving smoothly, communicate effectively with varied stakeholders, and produce high-quality marketing materials in a fast-moving environment. The right candidate will bring strong coordination skills, sound judgment under pressure, and a proactive approach to maintaining quality across campaigns and content. Responsibilities: • Coordinate multiple marketing and communications projects at the same time, ensuring timelines, priorities, and deliverables remain on track. • Partner with internal teams and stakeholders to gather input, align expectations, and keep initiatives progressing efficiently. • Assist in the development, review, and distribution of marketing content across email and other communication channels. • Support campaign execution by organizing assets, monitoring deadlines, and helping maintain consistency in brand messaging. • Review materials for accuracy, completeness, and overall quality before release, with additional quality assurance support as needed. • Help manage day-to-day marketing activities in a high-volume environment while adapting quickly to shifting priorities. • Contribute to corporate marketing efforts by coordinating communications materials and supporting outreach initiatives. • Provide occasional support for Spanish-language communication needs when applicable.
2026-08-25T00:00:00Z

Social Media Specialist

Chatsworth, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a creative and self-directed Social Media Specialist to support a non-profit organization in Chatsworth, California. This Long-term Contract position is ideal for someone who can confidently lead day-to-day social media efforts, develop compelling digital content, and identify timely opportunities to strengthen audience engagement. The role blends hands-on channel management with visual content creation, making it a strong fit for a candidate who is both strategic and execution-focused. Responsibilities: • Lead the organization’s social media presence by planning, publishing, and optimizing content across owned digital platforms. • Create visually appealing graphics and social posts using Canva to support campaigns, storytelling, and community outreach initiatives. • Build and maintain a content calendar that aligns messaging with organizational priorities, events, and engagement goals. • Monitor platform performance and audience interaction through tools such as Sprout Social, using insights to improve reach and effectiveness. • Research emerging social media trends, platform updates, and content formats to keep the organization’s online presence current and relevant. • Partner with internal stakeholders to translate program updates, announcements, and campaigns into clear, audience-focused social content. • Manage the full social media workflow independently, from concept development through posting, community engagement, and performance review.
2026-08-25T00:00:00Z

UGC Influencer Marketing Manager

Marina del Rey, CA
remote
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a UGC Influencer Marketing Manager to help expand our client's app presence by building a high-performing creator strategy from the ground up in Marina del Rey, California. This role is ideal for a growth-minded marketer who understands how to turn creator partnerships into measurable acquisition and brand momentum. You will shape influencer initiatives across social platforms, uncover new opportunities ahead of the market, and partner closely with leadership to support launches and long-term expansion. Responsibilities:• Design and lead a user-generated content and creator marketing program that supports customer growth and brand visibility.• Identify, recruit, and onboard creators across TikTok, Instagram, YouTube, and other emerging channels aligned with the company’s audience and voice.• Cultivate lasting partnerships with influencers by managing outreach, negotiations, campaign planning, and ongoing communication.• Oversee campaign execution from briefing through content delivery, ensuring timelines, agreements, and performance expectations are met.• Analyze partnership results to optimize spend, improve conversion, and scale the strongest creator relationships.• Experiment with new content formats, messaging angles, and social trends to keep campaigns fresh and competitive.• Collaborate with founders and cross-functional stakeholders on product launches, feature promotions, and broader growth initiatives.• Help establish scalable marketing processes, reporting structures, and performance benchmarks as the function expands.• Contribute to broader brand-building efforts over time, including community programs, strategic collaborations, and additional acquisition channels.
2026-08-25T00:00:00Z