Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
We are looking for an experienced IT Operations Manager to join our team on a contract basis in Los Angeles, California. In this role, you will play a pivotal part in optimizing business and IT operations within the real estate and investment management industry. This position provides an exciting opportunity to collaborate with cross-functional teams, implement strategic initiatives, and drive process improvements across the organization.<br><br>Responsibilities:<br>• Lead and support business and IT operations projects, including user access reviews, phishing campaigns, and business continuity planning.<br>• Oversee the implementation and management of a Third-Party Risk Management platform to ensure operational efficiency and compliance.<br>• Utilize advanced analytical tools, such as Excel and interactive dashboards, to develop data-driven strategies and insights.<br>• Collaborate with senior stakeholders and cross-functional teams to align operational initiatives with overall business goals.<br>• Create and deliver well-structured presentations, documentation, and reports using the Microsoft Office Suite.<br>• Maintain a strong understanding of IT terminology, processes, and technologies to provide effective guidance and oversight.<br>• Assist in identifying and improving operational processes to enhance organizational performance.<br>• Support risk management efforts, including business continuity and incident response programs.<br>• Perform additional administrative and operational tasks as required.
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
