<p><strong>Position Overview</strong></p><p>Crystal Stairs is seeking a <strong>Family Services Support professional</strong> to provide administrative and program support to the Family Services and Head Start teams. This role assists in ensuring families receive the resources, guidance, and support necessary to participate successfully in the program while maintaining accurate documentation and compliance with program guidelines.</p><p>The ideal candidate is <strong>organized, detail-oriented, and comfortable working in a fast-paced, community-focused environment</strong>, supporting both staff and families through administrative coordination and program assistance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide daily <strong>administrative support to Family Services staff and program teams</strong></li><li>Assist with <strong>family and parent engagement activities</strong>, including scheduling and coordination</li><li>Maintain and update <strong>participant files, case documentation, and program records</strong></li><li>Perform <strong>data entry and tracking</strong> in internal databases and program systems</li><li>Coordinate <strong>appointments, meetings, and follow-ups with families</strong></li><li>Respond to <strong>general inquiries from families, staff, and community partners</strong></li><li>Support the preparation and distribution of <strong>program materials, reports, and communications</strong></li><li>Ensure all documentation complies with <strong>Head Start program guidelines, policies, and confidentiality standards</strong></li><li>Assist with <strong>intake processes, record organization, and document collection</strong></li><li>Provide general office support including filing, scanning, and maintaining organized records</li></ul><p><br></p>
<p>We are looking for a dedicated Case Manager to provide maternity leave coverage for a personal injury law firm in West Los Angeles. This contract position is expected to last 12 weeks with the potential to extend or become a permanent position. This opportunity offers an exciting chance to work for a boutique firm known for its organized and detail-oriented environment. The ideal candidate will bring strong case management expertise and prior experience with personal injury law.</p><p><br></p><p>Responsibilities:</p><p>• Manage personal injury cases, including negotiating liens, collecting medical records, and communicating with insurance adjusters.</p><p>• Ensure effective and detail-oriented communication with clients, demonstrating strong interpersonal skills.</p><p>• Maintain organized and paperless case files, adhering to the firm’s streamlined processes.</p><p>• Draft and prepare demand letters to support case resolutions and settlements.</p>