We are looking for a Dispatcher to support daily service coordination for a manufacturing operation in Long Beach, California. This Long-term Contract position is ideal for someone who can manage incoming requests, organize technician schedules, and provide responsive customer support in a fast-moving environment. The right candidate will balance strong communication skills with accuracy, urgency, and confidence using dispatch technology to keep field activity running smoothly.<br><br>Responsibilities:<br>• Coordinate daily assignments for field technicians by reviewing service needs, setting priorities, and adjusting schedules as business demands change.<br>• Respond to customer calls and service inquiries with professionalism, gathering accurate details and ensuring requests are routed appropriately.<br>• Use computer-aided dispatch tools to monitor work status, track technician activity, and maintain up-to-date service records.<br>• Communicate clearly with technicians, customers, and internal teams to confirm appointments, relay updates, and resolve scheduling issues.<br>• Organize logistics for service coverage to help maintain efficient response times and effective use of available resources.<br>• Document call information, service changes, and dispatch activity with a high level of accuracy and attention to detail.<br>• Address routine service concerns and escalate urgent matters when needed to support timely problem resolution.<br>• Help maintain consistent workflow across the call center and dispatch function by following established procedures and service expectations.