<p>We are looking for a Trust & Operations Coordinator to join our team in Wilmington, Delaware. In this role, you will be responsible for managing financial and administrative tasks with precision and ensuring compliance with legal and accounting standards. This position requires someone with strong attention to detail and experience in trust and escrow accounts, legal documentation, and accounting processes. This role will consist of: managing a portfolio of trust accounts, assisting with asset management, maintaining account openings and closings, monitoring cash flow, conducting trust performance reviews, reviewing sub-custodial data daily, ensuring compliance with applicable laws and regulations, and preparing detailed reports for beneficiaries, trustees, and regulatory authorities. The ideal Trust & Operations Coordinator for this role should be proficient in financial management and accounting principles, and posses’ excellent communication, interpersonal, and client relationship management skills.</p><p><br></p><p>Primary Responsibilities</p><p>· Manage individual and corporate trust accounts</p><p>· Prepare and manage client invoices and maintain accurate trust and escrow account records</p><p>· Identify and mitigate potential risk issues</p><p>· Oversee mail merges, AR data entry, and administrative functions</p><p>· Support daily accounting operations</p><p>· Assist with database maintenance</p><p>· Draft, review, and process legal documents, amendments, and correspondence</p><p>· Source and build prospect client pipeline</p><p>· Build strong relationships with outside wealth advisors</p>
<p>Accounts Payable (AP) Analyst</p><p>Location:Newark, DE</p><p>Reports To:** Accounts Payable Manager</p><p>Work model: Hybrid -4days onsite, Friday`s work from home</p><p><br></p><p>**Position Overview:**</p><p>Our client is seeking a detail-oriented and motivated Accounts Payable Analyst with 5–10 years of hands-on experience in managing AP functions within a fast-paced environment. The AP Analyst will be responsible for ensuring accurate and timely processing of invoices, vendor payments, reconciliations, and reporting, while supporting process improvements and compliance with company policies and procedures. This role requires a proactive problem-solver with strong communication skills and the ability to work cross-functionally.</p><p><br></p><p>**Key Responsibilities:**</p><p><br></p><p>* Process a high volume of invoices, expense reports, and payment requests with accuracy and timeliness.</p><p>* Perform three-way match of invoices, purchase orders, and receiving documentation.</p><p>* Reconcile vendor accounts and resolve discrepancies in collaboration with procurement and other departments.</p><p>* Ensure compliance with company policies, internal controls, and audit requirements.</p><p>* Assist with month-end closing activities, including accruals and AP reconciliations.</p><p>* Prepare and analyze AP reports, aging summaries, and payment forecasts.</p><p>* Respond to vendor inquiries and maintain strong relationships with external partners.</p><p>* Support system enhancements, automation initiatives, and process improvements to increase efficiency.</p><p>* Assist with special projects, audits, and other finance-related activities as assigned.</p><p><br></p><p>**Qualifications:**</p><p><br></p><p>* Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent work experience considered.</p><p>* 5–10years of experience in accounts payable or related accounting functions.</p><p>* Strong understanding of AP processes, GAAP, and internal controls.</p><p>* Proficiency with ERP/accounting systems (e.g., Bill.com, SAP, Oracle, NetSuite, or similar).</p><p>* Advanced Excel skills, with ability to manipulate and analyze large data sets.</p><p>* Excellent attention to detail, organizational skills, and ability to meet deadlines.</p><p>* Strong communication and interpersonal skills for collaboration across teams.</p><p><br></p><p>**Preferred Skills:**</p><p><br></p><p>* Experience with process automation or AP software (e.g., Coupa, Concur, Tipalti).</p><p>* Exposure to multi-entity or multi-currency environments.</p><p>* Familiarity with SOX compliance and audit procedures.</p><p><br></p><p>**Why Join this team:**</p><p><br></p><p>* Opportunity to grow within a dynamic finance team.</p><p>* Exposure to cross-functional projects and continuous improvement initiatives.</p><p>* Competitive compensation and benefits package.</p>
<p><strong>Project Manager III</strong></p><p><br></p><p>A client of ours is looking for a Project Manager III to lead and oversee a portfolio of projects within a dynamic business environment. As this is a long-term contract position, the ideal candidate will be skilled in managing resources, facilitating discussions, resolving conflicts, and delivering projects that meet stakeholder expectations while adhering to budget and timeline constraints.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage and oversee a portfolio of projects, ensuring efficient allocation of resources and adherence to budgetary guidelines.</li><li>Track project progress using established mechanisms, providing timely updates to senior management and stakeholders.</li><li>Identify and address potential resource conflicts and scheduling challenges, proposing solutions to ensure smooth project execution.</li><li>Foster strong relationships with stakeholders, including consultants, procurement teams, and business units, to facilitate collaboration and knowledge sharing.</li><li>Supervise project teams, ensuring workloads are balanced and objectives are met effectively.</li><li>Continuously evaluate and improve project processes, systems, and technologies to enhance efficiency and achieve organizational goals.</li><li>Guide and motivate project teams, prioritizing tasks and allocating resources to meet business objectives.</li><li>Maintain accurate project documentation, including approvals and permits, to ensure compliance and facilitate future reviews.</li><li>Initiate project programs by defining charters, identifying risks, and managing interdependencies to ensure seamless transitions across initiatives.</li><li>Monitor budgets, forecasts, and schedules; track progress; identify risks; and implement corrective actions to keep projects on track.</li><li>Build and maintain strong stakeholder relationships across business units, consultants, procurement, and leadership to foster collaboration and resolve conflicts.</li><li>Oversee and prioritize team workloads, ensuring effective resource utilization, growth, and high performance.</li></ul>
<p><strong><u>Corporate Litigation Paralegal (Hybrid – Wilmington, DE) - HYBRID</u></strong></p><p><strong>Job Type:</strong> Permanent | Direct Hire | </p><p><strong>HYBRID: </strong>3 Days Onsite, 2 Remote </p><p><strong>Compensation:</strong><u> 100k-140k+ plus Full Benefits Package</u></p><p><br></p><p>We are working exclusively with a highly respected Wilmington, Delaware-based law firm in Center City, Wilmington, DE (downtown) to recruit a skilled Corporate Litigation Paralegal to join their collaborative team. This is a permanent, direct hire opportunity offering a hybrid schedule (3 days in-office, 2 days remote) and competitive compensation, including a full benefits package and opportunities for growth. The paralegal will provide critical support to the firm’s Corporate Litigation Practice Group, handling high-level matters in the Delaware Court of Chancery and other courts. The role is ideal for someone with strong litigation experience who thrives in a fast-paced, deadline-driven environment. </p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><ul><li>Prepare and summarize case materials across all phases of corporate litigation </li><li>Draft routine litigation documents for attorney review, including pleadings and motions </li><li>Organize and maintain complex case files; manage litigation deadlines and calendars </li><li>Coordinate and track discovery, including document review and e-discovery processes </li><li>Support trial and hearing preparation by indexing exhibits, managing deposition materials, and maintaining exhibit logs </li><li>Provide general administrative and legal support to attorneys as needed</li></ul>
<p>A terrific law firm is seeking an experienced Real Estate Paralegal to support attorneys through all phases of real estate transactions, including purchases, sales, leases, and financing. The role involves document preparation and review, title research, due diligence, closing coordination, and regulatory compliance. Strong communication, organization, and multitasking skills are essential, as is the ability to manage complex commercial real estate transactions independently. This role does have some administrative aspects and is hybrid in office! </p><p><br></p><p>If you have Commercial Real Estate Paralegal experience and would like to be considered immediately please reach out to Kevin Ross at Robert Half in Philadelphia. </p>
We are looking for a skilled Systems Administrator to oversee the installation, configuration, and maintenance of hardware and software systems. This role involves ensuring optimal performance, security, and reliability of the organization's IT infrastructure while adhering to established standards. The ideal candidate will have a proactive approach to technical research and innovation to enhance system capabilities.<br><br>Responsibilities:<br>• Manage and maintain the organization's Active Directory structure to ensure seamless user authentication and resource management.<br>• Configure, monitor, and troubleshoot Windows Server environments to ensure stability and security.<br>• Provide support and administration for systems running Windows 10, ensuring user productivity and system efficiency.<br>• Oversee the deployment, operation, and maintenance of Dell Technologies hardware to meet organizational needs.<br>• Administer Citrix technologies to facilitate secure and efficient remote access solutions.<br>• Implement and manage cloud-based services within Azure to optimize performance and scalability.<br>• Leverage artificial intelligence tools, including Copilot, to enhance system functionality and efficiency.<br>• Conduct regular system updates, patches, and backups to safeguard data and maintain compliance.<br>• Collaborate with teams to identify and address technical challenges, ensuring smooth system operations.<br>• Research and integrate new technologies to drive innovation and improve infrastructure capabilities.
We are looking for a Sr. Systems Administrator to oversee and maintain our IT infrastructure in Newark, Delaware. This role involves managing a variety of systems, including servers, virtual environments, cloud technologies, and Active Directory, to ensure optimal performance and security. The ideal candidate will possess a strong technical background and the ability to address complex issues while ensuring compliance with organizational policies and regulatory requirements.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, appliances, hypervisors, and storage systems.<br>• Oversee the operation of physical server environments, disaster recovery sites, and virtualized systems.<br>• Administer and troubleshoot cloud-based infrastructure technologies and Microsoft-based products.<br>• Configure and maintain Active Directory, including user accounts, Group Policy Objects, and authentication services.<br>• Implement and manage backup and recovery solutions to ensure data integrity and availability.<br>• Develop and apply security patches and enhancements to safeguard systems against vulnerabilities.<br>• Create and manage monitoring tools to track system performance and resolve issues proactively.<br>• Automate IT processes and support end-user technology, such as workstations, laptops, and peripherals.<br>• Plan and execute projects that align with organizational goals, including budgeting and scheduling.<br>• Ensure compliance with IT policies, licensing agreements, and regulatory requirements.
<p>PRIMARY DUTIES AND ACCOUNTABILITIES</p><p>• Support and participate in the monthly financial statement close process for Business Unit or functional area of responsibility, ensuring that all financial transactions are recorded accurately and timely as well as analyzing and reviewing financial statements and variances. Consult and liaise with operating unit finance personnel on accounting issues. (40%)</p><p>• Prepare, review and analyze account reconciliations for companies and/or designated functions within Business Unit or functional area of responsibility. Ensure compliance with Sarbanes-Oxley control requirements. (20%)</p><p>• Prepare the monthly reporting packages, including analysis of current actual results to prior period actual results for use in internal and external reporting. Assists in the accounting, analysis and budgeting of various accounts in coordination with FP& A. (20%)</p><p>• Interact with internal and external auditors, Controller's Group and Business Units as required to accomplish goals. (10%)</p><p>• Assist, as needed, in special projects and the implementation of changes in FASB/GAAP. (10%)</p><p><br></p><p>JOB SCOPE</p><p>• Perform day-to-day activities associated with the monthly financial statement close process.</p><p>• Ensure financial transactions are recorded accurately and timely.</p><p>• Proactively notify Principal, Manager or Director of any accounting/reporting issues or concerns.</p><p>• Work closely with other departments and Business Units regarding accounting activities.</p><p>• May participate in planning processes at project and departmental level.</p><p>• Work under minimal supervision.</p><p>• Position, at times, may require overtime, weekend work and limited travel.</p><p>Qualifications</p><p>MINIMUM QUALIFICATIONS</p><p>• Bachelor's degree in Accounting or equivalent</p><p>• 2-4 years of related experience</p><p>• Demonstrated technical knowledge and understanding of Accounting theory, principles, practices and regulations including FASB/GAAP and SOX compliance</p><p>• Understands requirements for documentation in work papers, disclosures and memos; demonstrated ability to document a broad range of technical issues</p><p>• Demonstrated successful use of technology to improve process efficiency</p><p>• Demonstrated project management skills</p><p>• Commitment to highest standards of quality and integrity</p><p>• Exude a high degree of professionalism and treats others with respect</p><p><br></p><p>PREFERRED QUALIFICATIONS</p><p>• MBA with a concentration in Accounting or Finance</p><p>• CPA</p><p>• Public Accounting expertise</p><p>• Regulatory/utility/FERC/SEC reporting or energy industry experience</p>
<p><strong>Litigation Associate Attorney – Wilmington, DE (Law Firm)</strong></p><p><br></p><p>A premier law firm, recognized for its excellence in national litigation risk management, is seeking a talented Litigation Associate Attorney to join its dynamic team in downtown, Wilmington, DE. This firm is celebrated for its innovative approach to complex litigation, particularly in toxic tort defense, and offers a collaborative environment where attorneys can thrive professionally. The firm provides exceptional support, including advanced legal technology, a robust professional development program, and a commitment to diversity, equity, and inclusion. Working here means being part of a team that is not only focused on winning but also dedicated to making a positive impact on the legal profession and the broader community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Management</strong>: Lead the proactive management of toxic tort litigation cases, including asbestos, from inception through resolution, in both state and federal courts.</li><li><strong>Litigation Support</strong>: Draft pleadings, conduct comprehensive legal analysis, manage written discovery, and prepare dispositive motions.</li><li><strong>Client & Witness Interaction</strong>: Conduct depositions of key witnesses, maintain clear communication with clients, and collaborate effectively with paralegals and support staff.</li></ul><p><br></p>
<p>Rapidly growing services company located in the King of Prussia, PA area is looking to staff a Sr A/P Manager with large company expertise. In this role, the successful candidate will ensure all invoice are processed and coded accurately by the accounts payable department, reconcile vendor statements, prepare AP aging reports and ensure timely resolution of outstanding items, maintain purchase orders, lead month-end and year-end AP close processes, create and implement revenue generating metrics, monitor the cash management process, and train/coach/mentor the AP team as needed. The ideal Sr A/P Manager will manage vendor relationships, and collaborates cross-functionally with procurement, finance, and internal departments to support efficient financial operations. </p><p> </p><p>What you get to do everyday</p><ul><li>Manage accounts payable team</li><li>Oversee AP systems</li><li>Maintain general ledger expense accounts</li><li>Ensure timely collection of payments</li><li>Maintain AP controls</li><li>Develop, implement, improve, and enforce budgets</li><li>Prepare and process vendor 1099s</li><li>Verify and resolve discrepancies</li><li>Stay updated on industry and legislative changes</li><li>Review month end and AP closing reports</li></ul><p> <strong>***This position is fully ONSITE***</strong></p>
<p>Successful manufacturer seeks a detail-oriented, Payroll Manager with a strong background in payroll procedures, compliance, and systems management. The ideal Payroll Manager must have experience processing a high level of biweekly, submitting payroll taxes, maintaining payroll management systems, resolving payroll discrepancies, distributing pay checks, managing the payroll team, and experience complying with state regulations and labor laws. As the Payroll Manager you will ensure effective use of plans and positive employee relations while overseeing the payroll process for the organization.</p><p><br></p><p>Primary Duties</p><p>· Oversee payroll payments both electronic and paper</p><p>· Record payroll transactions</p><p>· Process financial disbursements and deductions</p><p>· Provide management with payroll reports</p><p>· Assist with timesheet and payment inquiries</p><p>· Review and compute wages</p><p>· Maintain and update employee records</p><p>· Assist with payroll tax inquiries</p><p>· Coordinate and schedule trainings and seminars</p><p>· Recommend areas of improvement</p><p>· Ad-hoc payroll projects</p><p>· Support other functions as assigned</p>
<p><strong>In-House Paralegal – Contracts, Compliance & Litigation Support | West Chester, PA</strong></p><p><br></p><p> <strong>Base Salary</strong>: $70,000–$85,000+</p><p> <strong>Schedule</strong>: Full-Time | Direct-Hire / Permanent - Onsite (Hybrid Flex Possible)</p><p> <strong>Experience Level</strong>: 5+ Years Paralegal Experience</p><p><br></p><p>Our client is a leading finance and insurance organization near West Chester, PA is seeking an experienced and proactive Paralegal to support its in-house legal and compliance team. This full-time, permanent opportunity offers the chance to work on a wide variety of legal matters, including contract review, regulatory compliance, litigation support, and corporate governance.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p> • Review contracts for state-specific compliance and lender requirements</p><p> • Conduct legal and statutory research related to insurance products and corporate law</p><p> • Draft corporate governance and entity documents (e.g. meeting minutes, formation filings)</p><p> • Maintain corporate records and regulatory filings across multiple jurisdictions</p><p> • Assist with data entry, tracking, and audits in internal compliance database (CAMS)</p><p> • Support litigation tasks including e-filing, e-discovery, scheduling, and service of process</p><p> • Collaborate with General Counsel and Compliance staff to support ongoing legal operations</p>
<p>We have partnered with a reputable services company on their search for a Assistant Payroll Manager with in-depth knowledge of large organization payroll procedures, regulations, and compliance requirements. In this role, you will oversee the processing of bi-weekly payroll ensuring policies and procedures are being followed, review and approve payroll adjustments, assist with payroll transformation initiatives, deductions, and withholdings, maintain accurate payroll records and employee data, assist with the month end close process, manage the performance of the payroll department, and prepare the annual payroll budget. Overall, as the Assistant Payroll Manager you will ensure the effective use of internal plans and positive employee relations while overseeing the payroll process for the company.</p><p><br></p><p>Primary Duties</p><p>· Oversee payroll payments both electronic and paper</p><p>· Record payroll transactions</p><p>· Process financial disbursements and deductions</p><p>· Provide management with payroll reports</p><p>· Assist with adjustments and payment inquiries</p><p>· Review and compute wages</p><p>· Maintain and update employee records</p><p>· Recommend areas of improvement</p><p>· Ad-hoc payroll projects</p><p>· Support other functions as assigned</p>
We are looking for an experienced Associate Attorney to join our well-established law firm in Media, Pennsylvania. Our practice focuses on community association law, construction litigation, and real estate, serving a diverse range of clients. This position offers competitive compensation, excellent benefits, private office space, and a collaborative work environment.<br><br>Responsibilities:<br>• Represent clients in legal matters involving community association law, construction litigation, and real estate.<br>• Conduct thorough legal research to support case strategies and prepare legal briefs, pleadings, and other documentation.<br>• Manage case files using legal and case management software to ensure accurate and timely handling.<br>• Draft and review contracts, agreements, and other legal documents with precision and attention to detail.<br>• Communicate effectively with clients, providing updates and strategic guidance on their cases.<br>• Attend court hearings, mediations, and depositions to advocate for clients’ interests.<br>• Collaborate with colleagues and support staff to ensure seamless workflow and case management.<br>• Stay updated on legal codes, precedents, and industry regulations relevant to the firm's practice areas.<br>• Handle complex commercial litigation cases, including claim administration and complaint resolution.<br>• Provide expert advice on construction law and commercial real estate matters.
<p>We are looking for an experienced Product Marketing Manager to lead the strategic development and execution of marketing initiatives for B2B banking products. This role involves driving product positioning, market segmentation, and lifecycle management to ensure successful product launches and sustained market growth. The ideal candidate will have a strong background in product management and marketing, coupled with expertise in developing strategies that resonate with target audiences. B2B banking product specific experience is required. This position is 3 days per week in the office. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement marketing strategies for B2B banking products, focusing on positioning, pricing, and segmentation.</p><p>• Manage the complete product lifecycle, from ideation to launch and ongoing market performance.</p><p>• Collaborate with cross-functional teams to design and execute new product development and implementation plans.</p><p>• Conduct market research to identify customer needs and emerging trends, ensuring products remain competitive.</p><p>• Lead the creation of compelling marketing content to support product launches and campaigns.</p><p>• Monitor and analyze product performance metrics to refine strategies and optimize results.</p><p>• Partner with sales teams to align product marketing strategies with business objectives and drive revenue growth.</p><p>• Coordinate product launch efforts, ensuring all aspects of the rollout are executed seamlessly.</p><p>• Develop and maintain strong relationships with stakeholders to ensure clear communication and alignment.</p><p>• Provide insights and recommendations to senior leadership based on market analysis and competitive positioning.</p>
<p>We are seeking a highly skilled and experienced Trust Tax Accountant for our growing client. This role will consist of ensuring accurate and timely preparation of trust tax returns, as well as providing tax planning and advisory services, reviewing trust documents and financial statements, providing tax support, monitoring the remittance of tax payments, corresponding with internal and external tax advisors, and ensuring tax reporting complies with federal and state laws. This candidate will also oversee a team of trust professionals, review and analyze trust documents, coordinate with management on key fiduciary findings, and assist with investment decisions and trust execution. </p><p><br></p><p>Primary Responsibilities</p><p>· Manage individual and corporate trust accounts</p><p>· Assist with IRS filing systems</p><p>· Keep abreast of all Trust rules and regulations</p><p>· Identify and mitigate potential risk issues</p><p>· Assist with client tax filing</p><p>· Initiate the auditing process</p><p>· Source and build prospect client pipeline</p><p>· Build strong relationships with outside wealth advisors</p>
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p>Our Client seeking an accomplished Commercial Real Estate Attorney to serve as a strategic legal partner supporting a wide range of real estate transactions and corporate initiatives. This is a high-impact role where you will work directly with senior leadership, guiding complex deals and helping shape the company’s growth strategy.</p><p><br></p><p>You’ll handle sophisticated commercial real estate matters, from acquisitions and dispositions to financing, development, and asset management, while collaborating with cross-functional teams to ensure business objectives are met with sound legal strategies. This is an in-office position with a major commercial real estate corporation, if you have direct experience and would like to be considered immediately please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Lead the drafting, review, and negotiation of complex commercial real estate agreements, including leases, amendments, brokerage agreements, and confidentiality documents.</p><p>-Provide legal counsel on acquisitions, dispositions, financings, and development projects, ensuring smooth execution of purchase and sale agreements, joint ventures, and related documentation.</p><p>-Partner with operational teams on asset management matters, including tenant relations, easements, property agreements, and dispute resolution.</p><p>-Collaborate with executive leadership on corporate governance, investment structuring, and capital formation strategies.</p><p>-Work closely with internal stakeholders, outside counsel, and third-party partners to manage legal risks and advance business objectives.</p><p><br></p><p><br></p>
<p>Our client is seeking a Senior Accountant to be the Lead at Ephrata location. </p><p><br></p><p>Essential Duties and Responsibilities:</p><p>• Establish material, labor, and overhead standards. Performs monthly variance analysis</p><p>• Prepare material usage reports, anticipates cost based on production plan to develop business forecasts</p><p>• Perform inventory cost rolls and maintain inventory costing on make parts in ERP, audit BOM accuracy</p><p>• Prepare month end close standard journal entries and confirms COGS accuracy. Complete variance analysis for review with dept managers and Controller</p><p>• Produce all reports necessary for month end closing, maintain permanent accounting records</p><p>• Provide costing support to sales and purchasing departments for pricing negotiations or price changes with customers</p><p>• Participates and tracks LeanDNA projects for cost savings initiatives</p><p>• Assists in annual budgeting, monthly/quarterly forecast preparation and review</p><p>• Own financial support of cycle count program for completeness and accuracy. Analyze inventory discrepancies and estimate reasonable shrinkage reserves</p><p>• Assist three-way match process to reconcile invoicing/receipt discrepancies</p><p>• Prepare timely account reconciliations maintaining the accuracy of balance sheet accounts as required by company policy and SOX</p><p>• Work with site leadership team to manage appropriate inventory levels and analyze inventory variances to forecast</p><p>• Performs other duties deemed necessary the Controller</p><p><br></p><p><br></p><p>Requirements (education, experience, travel, physical, work environment):</p><p>• Demonstrated effectiveness in a complex, growth-oriented organization, requiring flexibility and adaptability to changing organization priorities</p><p>• Solid project management and problem-solving capabilities</p><p>• Ability to effectively manage change and process improvement</p><p>• Proficiency with Microsoft Office suite (Advanced Excel)</p><p>• 0-5% annual travel expectation</p><p>• Preferred: Supply Chain Accounting background</p><p><br></p><p><br></p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
Essential Duties & Responsibilities:<br>• Manage the development and implementation of web-based applications and systems<br>• Work closely with cross-functional teams to ensure projects are completed on time, within budget, and to the satisfaction of stakeholders.<br>• Serve as the lead architect and administrator for web systems, including security design, application lifecycle management, data integrations, and quality control.<br>• Collaborate with cross-functional teams to ensure project success<br>• Develop project plans, timelines, and budgets<br>• Ensure that projects are completed on time, within budget, and to the satisfaction of stakeholders<br>• Provide leadership and guidance to project teams and contractors<br>• Identify and mitigate project risks<br>• Ensure that projects adhere to established standards and best practices<br>• Develop and deploy integration solutions to connect enterprise data sets with enterprise solutions.<br>• In office scheduling requirements are determined by the Supervisor and are subject to change at any time according to business needs<br> <br>Education and/or Experience Requirements:<br>• Bachelor’s degree in computer science, Information Technology, or related field<br>• 5+ years of experience in web development<br>• Knowledge of retail eCommerce technologies<br>• Experience managing cross-functional teams<br>• Strong leadership and communication skills<br>• Experience with web application User Experience (UX) design, cross-browser compatibility, and general web functions and standards<br>• Experience with Agile development methodologies<br>• Experience with integration platforms such as Workato and Mule<br>• Familiarity with managing and supporting database, API technologies and creates solutions for identified problems or bugs<br>• Knowledge of web development technologies such as HTML, CSS, JavaScript, and PHP<br>• Experience with content management systems such as WordPress and Drupal<br>• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
<p>We are seeking an experienced and detail-oriented Administrative Coordinator to join our team in Harrisburg, Pennsylvania. In this role, you will provide critical support to individuals with disabilities, ensuring their needs are met and accommodations are effectively managed. This position is perfect for someone who is passionate about fostering inclusion, building collaborative relationships, and driving accessibility initiatives forward.</p><p><br></p><p>Responsibilities</p><ul><li>Review and assess documentation submitted by individuals seeking disability services to ensure completeness and accuracy.</li><li>Work directly with individuals to evaluate their needs and determine appropriate accommodations.</li><li>Manage the logistics of testing accommodations, collaborate with proctors, and oversee the training of new proctors.</li><li>Utilize case management software to maintain accurate and up-to-date service records and track accommodations.</li><li>Partner with relevant stakeholders to address accessibility requirements and streamline processes.</li><li>Provide training and guidance on disability services and accommodations to individuals and groups, including families and external agencies.</li><li>Evaluate assistive technology needs and coordinate the procurement of resources such as alternative text and other solutions.</li><li>Manage interpreter assignments and verify service hours for billing purposes.</li><li>Actively participate in meetings, workshops, and activities aimed at promoting accessibility.</li><li>Support the development of annual objectives and goals for accessibility and inclusion efforts.</li></ul><p><br></p>
Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
