<p>We are seeking professionals with a strong customer service focus to join our team as Customer Service Representative on the 2nd shift. In this role, you will assist customers with both service needs and routine requests, ensuring timely and effective solutions. This position requires excellent communication skills, professionalism, and the ability to work collaboratively with customers and vendors.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver outstanding customer service when interacting with customers and vendors according to company guidelines.</li><li>Address immediate customer requests, offering relevant product and service details.</li><li>Clearly communicate expected costs and arrival times.</li><li>Follow up consistently to keep customers informed about service status.</li><li>Use sales techniques to resolve customer objections and encourage use of services.</li><li>Provide sales information to interested prospects and relay details to sales team members when needed.</li><li>Identify and escalate priority issues as necessary.</li><li>Support teammates and collaborate effectively within the team environment.</li><li>Meet established targets for service completion, job profitability, and other performance metrics.</li></ul><p><br></p>
<p><strong>Customer Support Specialist</strong></p><p><br></p><p> <strong>Location:</strong> Louisville, KY (onsite)</p><p><br></p><p>A stable, privately held distribution and logistics company is seeking a <strong>Customer Support Specialist </strong>to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential.</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul><p><strong>Benefits</strong></p><ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced<strong> Executive Assistant, </strong>serving as a trusted partner in a highly visible executive support capacity. This position works closely with the Chief Executive Officer and other senior leaders to coordinate priorities, manage critical business activities, and keep daily operations running smoothly. The role calls for sound judgment, discretion, and the ability to balance administrative, operational, and strategic responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage complex executive calendars, resolve scheduling conflicts, and ensure leaders are prepared for key meetings and commitments.</p><p>• Coordinate domestic and international travel plans, including itineraries, reservations, and related logistics for senior leadership.</p><p>• Prepare meeting materials, capture accurate notes, and track follow-up actions to support timely execution of priorities.</p><p>• Support business operations by organizing executive workflows, maintaining important documentation, and assisting with cross-functional coordination.</p><p>• Contribute to financial and budget-related activities by monitoring expenses, compiling information, and helping leadership stay organized around fiscal priorities.</p><p>• Develop high-quality presentations, board materials, and other executive-level documents for internal and external audiences.</p><p>• Assist with governance-related activities by scheduling meetings, organizing agendas, and ensuring supporting materials are prepared in advance.</p><p>• Plan and coordinate events for executives and stakeholders, managing logistics to deliver well-executed and seamless experiences.</p>