We are looking for a dedicated Help Desk Specialist I to join our team on a long-term contract basis in Sandy, Utah. In this role, you will provide first-level technical support and ensure smooth functionality of systems to meet user needs. This position requires excellent problem-solving skills and a proactive approach to handling technical issues efficiently.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Active Directory.<br>• Manage and prioritize service desk tickets to ensure timely resolution.<br>• Perform routine system checks and maintenance to optimize performance.<br>• Document all incidents, resolutions, and escalations in the service desk system.<br>• Collaborate with other IT team members to address complex technical problems.<br>• Provide guidance and instructions to users on system functionality and best practices.<br>• Install, configure, and update software and hardware as needed.<br>• Maintain security protocols and ensure compliance with organizational standards.
<p>We are seeking an Implementation Engineer to join our team and support the deployment of enterprise software solutions for public sector organizations nationwide. This role involves working closely with project managers and consultants to configure systems, train users, and ensure the successful implementation of software products. The position offers flexibility to work remotely or from one of our office locations.</p><p><strong>Responsibilities:</strong></p><ul><li>Conduct interviews with clients to gather requirements and document needs for system configuration.</li><li>Configure software platforms to align with customer workflows, utilizing standard industry modules and features.</li><li>Perform data migration and conversion using tools such as ETL engines and scripting languages (e.g., Python) to ensure a seamless transition from legacy systems.</li><li>Integrate spatial data and connectivity features to enhance overall system usability.</li><li>Deliver end-user training sessions and develop comprehensive documentation for client reference.</li><li>Provide on-site and remote support during system go-live phases to ensure a smooth transition.</li><li>Travel periodically to client locations to assist with implementation and training.</li><li>Stay up to date on security and privacy policies and report any incidents according to company procedures.</li><li>Collaborate with internal teams to ensure clients receive ongoing support after initial implementation.</li></ul><p><br></p>
<p>You will own the day-to-day customer experience across our retail, eCommerce, and commercial channels. Based in our showroom, this in-office role serves as the front line for customer interaction—answering phone and email inquiries, welcoming walk-in visitors, and supporting internal sales teams. You’ll collaborate closely with sales, operations, and marketing to deliver accurate quotes, resolve order questions, troubleshoot issues, and help educate customers on our products. This role is ideal for someone who genuinely enjoys helping people, communicates with confidence, stays highly organized, and takes pride in delivering a smooth, reliable, and professional customer experience.</p>
<p><strong>Position Summary:</strong></p><p>Drive and shape the organization’s overarching data and analytics strategy to deliver actionable insights that directly support critical business decision-making.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute the company’s data and analytics roadmap to ensure reporting and analysis capabilities empower organizational objectives.</li><li>Remain abreast of industry trends, emerging technologies, and relevant external reports; synthesize and communicate key findings to the leadership team and stakeholders.</li><li>Lead all aspects of internal and external reporting, ensuring data outputs are accurate, comprehensive, auditable, and have clearly defined ownership.</li><li>Oversee creation and delivery of executive reports, frameworks, dashboards, and recurring presentations that provide actionable intelligence to senior leadership.</li><li>Align data priorities with senior leaders, offering consistent and proactive communication of project status, risks, dependencies, and critical trade-offs.</li><li>Establish rigorous procedures for intake, prioritization, and delivery of analytics projects—managing scope, timelines, and escalation as needed.</li><li>Foster a results-driven culture of accountability by actively monitoring and driving progress on key analytics initiatives.</li><li>Create and maintain robust governance and controls to ensure high-quality, efficient, and reliable reporting processes.</li><li>Standardize metrics and frameworks to ensure consistency and reliability across all reporting channels and business units.</li><li>Build, mentor, and lead analytics and reporting teams, including recruiting, coaching, and setting high performance and stakeholder engagement standards.</li><li>Partner cross-functionally to address data challenges, enable self-service analytics, and further automate and enhance reporting effectiveness.</li><li>Ensure stakeholder satisfaction and delivery of measurable business outcomes from data and analytics initiatives.</li></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>Over 10 years of experience with advanced data analysis, relational databases, and enterprise analytics tools.</li><li>Advanced proficiency in database management, data extraction, analytics, and visualization technologies.</li><li>Demonstrated expertise in SQL, SSRS, SSIS, ETL processes, Excel, Python, and PowerPoint.</li><li>Experience with diverse data transformation, reporting, and analytics tools or programming languages.</li><li>Exceptional written and verbal communication skills; proven ability to present complex analytical insights to senior executives and cross-functional teams.</li><li>Strong organizational and project management skills; proven success managing multiple, concurrent projects.</li><li>Demonstrated leadership in team management, coaching, and talent development within analytics or reporting environments.</li><li>Experience overseeing high-stakes internal and external reporting commitments.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with additional data visualization and analytics platforms.</li><li>Thrives in fast-paced environments; maintains keen attention to detail under pressure.</li><li>Familiarity with compliance, regulatory, or governance requirements related to enterprise analytics and reporting.</li></ul><p><br></p>
<p>We are working with a Salt Lake City based company that is growing quickly and investing in their technology and people. They are looking to hire a <strong>hands-on IT Manager / IT Generalist</strong> who wants real ownership of the IT function and enjoys being close to the work.</p><p>This is not a large, layered IT team. This role is ideal for someone who has worked as the <strong>sole IT person or on a very small IT team</strong> and is comfortable doing everything from day-to-day support to higher-level systems work.</p><p><strong>This is a must-have:</strong></p><p>We are specifically looking for candidates who have managed IT in a small environment and are truly hands-on. That includes setting up computers, troubleshooting user issues, working with vendors, and also supporting larger initiatives like ERP implementations and system integrations.</p><p><strong>What this role looks like day to day</strong></p><ul><li>Owning the IT function end to end in a small-team environment</li><li>Partnering with leadership to align IT strategy with business needs</li><li>Setting up and supporting hardware, software, and user access</li><li>Leading or supporting ERP configuration, integration, and optimization</li><li>Managing vendors and MSP relationships</li><li>Overseeing infrastructure, security, and cloud environments</li><li>Supporting BI reporting, dashboards, and data integrity</li></ul><p><br></p><p>This is a full-time, on-site role in Salt Lake City with a company that values ownership, flexibility, and people who like to roll up their sleeves.</p><p>. </p>
<p>We’re looking for a <strong>hands-on IT Generalist</strong> who enjoys building, deploying, and supporting technology end-to-end. This role is ideal for someone with <strong>solid desktop deployment experience, entry-to-mid server exposure, and strong hardware fundamentals</strong> who wants stability, growth, and variety.</p><p><br></p><p><strong>What you’ll do:</strong></p><ul><li>Build PCs and workstations from scratch (hardware assembly, imaging, OS installs)</li><li>Deploy and configure new desktops and laptops for end users</li><li>Support and maintain <strong>Windows Server environments</strong> (user management, patching, basic troubleshooting)</li><li>Assist with Active Directory (user accounts, group policies, permissions)</li><li>Perform hardware upgrades, repairs, and lifecycle replacements</li><li>Troubleshoot desktop, printer, and basic network connectivity issues</li><li>Document builds, deployments, and fixes</li></ul><p><br></p><p><br></p>
<p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>
