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1 result for Help Desk Support Manager in Lehi, UT
- Draper, UT
- onsite
- Temporary
- 19.7885 - 22.913 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Draper, Utah. This role is ideal for professionals who thrive in providing technical support and resolving IT-related issues efficiently. If you have a passion for helping users and a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and effective technical support for hardware, software, and system issues.<br>• Manage and resolve service desk tickets while ensuring accurate documentation of resolutions.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Active Directory.<br>• Assist users with basic troubleshooting for system errors and software applications.<br>• Ensure proper setup and maintenance of workstations and peripheral devices.<br>• Collaborate with team members to address recurring technical challenges.<br>• Maintain user accounts and permissions using Active Directory.<br>• Deliver excellent customer service and maintain clear communication with end-users.<br>• Monitor system performance and escalate issues as needed.<br>• Follow established protocols and procedures to ensure compliance with IT standards.
- 2026-03-19T00:00:00Z