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1 result for Help Desk Support Manager in Lehi, UT
- Draper, UT
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are looking for a dependable Help Desk/Desktop Support Analyst to provide day-to-day technical support for employees in Draper, Utah, as well as distributed team members working remotely. This Contract position is ideal for someone who combines hands-on troubleshooting expertise with strong coordination skills and a proactive service mindset. The role will focus on maintaining end-user productivity, preparing and supporting workplace technology, and partnering with internal teams to improve the overall IT support experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage employee account provisioning, updates, and offboarding activities across identity and access platforms such as Active Directory and Okta.</p><p>• Resolve service desk requests by diagnosing and addressing hardware, software, account access, and connectivity issues for onsite and remote users.</p><p>• Prepare, deploy, and refresh desktop and laptop systems for new team members and existing staff receiving equipment upgrades.</p><p>• Provide technical assistance for Windows-based environments, including workstation support and general troubleshooting for business applications.</p><p>• Maintain and support conference room and audiovisual technology to ensure meetings run smoothly and reliably.</p><p>• Work with cross-functional partners to deliver IT improvements, technology rollouts, and operational enhancements across the organization.</p><p>• Track, prioritize, and document support activity through ticketing tools to ensure timely communication and issue resolution.</p>
- 2026-09-14T00:00:00Z