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7 results for Desktop Support Analyst in Lehi, UT

Product Business Analyst
  • American Fork, UT
  • remote
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>We are transforming digital healthcare experiences—from enterprise SaaS platforms to patient‑facing social media engagement. To support our growth, we are hiring <strong>two Product Business Analysts</strong>, each focused on a unique product area:</p><ol><li><strong>Healthcare SaaS Product Business Analyst</strong></li><li><strong>Healthcare Social Media / Instagram Product Business Analyst</strong></li></ol><p>If you're data-driven, passionate about solving problems, and thrive at the intersection of technology, healthcare, and user experience, we’d love to meet you.</p><p><br></p><p><strong>Role 1: Product Business Analyst — Healthcare SaaS</strong></p><p>As the Product Business Analyst supporting our Healthcare SaaS platform, you’ll partner closely with engineering, implementation, customer success, and clinical teams to build and enhance core product features. You’ll analyze product performance using KPIs, translate business needs into actionable requirements, and support delivery in an Agile/Scrum environment.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience with B2B HealthTech, EMR, Medicare, or workflow automation</li><li>Strong analytical skills and familiarity with data-driven decision-making</li><li>Comfort translating complex technical concepts for non-technical end users</li></ul><p><strong> Role 2: Product Business Analyst — Healthcare Social Media / Instagram</strong></p><p>This analyst will support our consumer-facing healthcare engagement products. You’ll help shape digital content features, improve user engagement funnels, and work with marketing and creative teams to optimize Instagram-driven experiences.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience working with social media insights, KPIs, and content performance analytics</li><li>Understanding of patient engagement, health education content, or regulated digital communication</li><li>A strong sense for data-driven design, UX experimentation, and engagement optimization</li></ul><p> <strong>What You’ll Do (Both Roles)</strong></p><ul><li>Translate business needs and customer insights into user stories, workflows, and acceptance criteria</li><li>Use <strong>KPIs and data-driven design principles</strong> to inform product decisions</li><li>Collaborate with engineering, design, marketing, and operations in an <strong>Agile/Scrum environment</strong></li><li>Communicate technical requirements in a way that resonates with <strong>non-technical stakeholders</strong></li><li>Analyze product usage data and recommend enhancements based on trends and measurable outcomes</li><li>Maintain an organized and prioritized product backlog</li><li>Support roadmap planning, release readiness, and continuous improvement initiatives</li></ul><p><br></p>
  • 2026-01-27T16:58:51Z
Help Desk Specialist I
  • Sandy, UT
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Help Desk Specialist I to join our team on a long-term contract basis in Sandy, Utah. In this role, you will provide first-level technical support and ensure smooth functionality of systems to meet user needs. This position requires excellent problem-solving skills and a proactive approach to handling technical issues efficiently.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Active Directory.<br>• Manage and prioritize service desk tickets to ensure timely resolution.<br>• Perform routine system checks and maintenance to optimize performance.<br>• Document all incidents, resolutions, and escalations in the service desk system.<br>• Collaborate with other IT team members to address complex technical problems.<br>• Provide guidance and instructions to users on system functionality and best practices.<br>• Install, configure, and update software and hardware as needed.<br>• Maintain security protocols and ensure compliance with organizational standards.
  • 2026-01-30T04:24:01Z
Financial Systems Implementation Manager
  • Salt Lake City, UT
  • onsite
  • Temporary
  • 65.00 - 75.00 USD / Hourly
  • <p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>
  • 2026-01-15T19:48:39Z
Cable Technician
  • Salt Lake City, UT
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a skilled Cable Technician to join our team in Salt Lake City, Utah. In this Contract to permanent position, you will play a vital role in the installation and maintenance of network cabling systems, supporting critical infrastructure projects. This role involves both technical expertise and physical tasks, including working at heights and traveling frequently.<br><br>Responsibilities:<br>• Install and terminate Cat5 and Cat6 cables with precision and efficiency.<br>• Set up and maintain fiber optic cables while distinguishing between fiber and copper systems.<br>• Implement and service access control systems and video surveillance equipment.<br>• Perform high-ceiling cabling tasks, requiring work on ladders or lifts exceeding six feet.<br>• Travel extensively to various project sites, with all travel expenses reimbursed.<br>• Build and organize server racks and assist with data center and office installations.<br>• Execute wiring and node installations during apartment complex remodels and new builds.<br>• Punch down cables to communication rooms and switches, ensuring reliable connectivity.<br>• Collaborate with teams to spin up new data centers and office spaces.
  • 2026-01-20T22:14:01Z
IT Manager
  • West Valley, UT
  • onsite
  • Contract / Temporary to Hire
  • 31.35 - 36.30 USD / Hourly
  • <p>We’re looking for a <strong>hands-on IT Generalist</strong> who enjoys building, deploying, and supporting technology end-to-end. This role is ideal for someone with <strong>solid desktop deployment experience, entry-to-mid server exposure, and strong hardware fundamentals</strong> who wants stability, growth, and variety.</p><p><br></p><p><strong>What you’ll do:</strong></p><ul><li>Build PCs and workstations from scratch (hardware assembly, imaging, OS installs)</li><li>Deploy and configure new desktops and laptops for end users</li><li>Support and maintain <strong>Windows Server environments</strong> (user management, patching, basic troubleshooting)</li><li>Assist with Active Directory (user accounts, group policies, permissions)</li><li>Perform hardware upgrades, repairs, and lifecycle replacements</li><li>Troubleshoot desktop, printer, and basic network connectivity issues</li><li>Document builds, deployments, and fixes</li></ul><p><br></p><p><br></p>
  • 2026-01-31T00:44:05Z
IT Manager/Director
  • West Valley City, UT
  • onsite
  • Contract / Temporary to Hire
  • 51.46 - 59.59 USD / Hourly
  • <p>We are working with a Salt Lake City based company that is growing quickly and investing in their technology and people. They are looking to hire a <strong>hands-on IT Manager / IT Generalist</strong> who wants real ownership of the IT function and enjoys being close to the work.</p><p>This is not a large, layered IT team. This role is ideal for someone who has worked as the <strong>sole IT person or on a very small IT team</strong> and is comfortable doing everything from day-to-day support to higher-level systems work.</p><p><strong>This is a must-have:</strong></p><p>We are specifically looking for candidates who have managed IT in a small environment and are truly hands-on. That includes setting up computers, troubleshooting user issues, working with vendors, and also supporting larger initiatives like ERP implementations and system integrations.</p><p><strong>What this role looks like day to day</strong></p><ul><li>Owning the IT function end to end in a small-team environment</li><li>Partnering with leadership to align IT strategy with business needs</li><li>Setting up and supporting hardware, software, and user access</li><li>Leading or supporting ERP configuration, integration, and optimization</li><li>Managing vendors and MSP relationships</li><li>Overseeing infrastructure, security, and cloud environments</li><li>Supporting BI reporting, dashboards, and data integrity</li></ul><p><br></p><p>This is a full-time, on-site role in Salt Lake City with a company that values ownership, flexibility, and people who like to roll up their sleeves.</p><p>. </p>
  • 2026-02-01T23:34:01Z
Director of Data Analytics
  • Salt Lake City, UT
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><strong>Position Summary:</strong></p><p>Drive and shape the organization’s overarching data and analytics strategy to deliver actionable insights that directly support critical business decision-making.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute the company’s data and analytics roadmap to ensure reporting and analysis capabilities empower organizational objectives.</li><li>Remain abreast of industry trends, emerging technologies, and relevant external reports; synthesize and communicate key findings to the leadership team and stakeholders.</li><li>Lead all aspects of internal and external reporting, ensuring data outputs are accurate, comprehensive, auditable, and have clearly defined ownership.</li><li>Oversee creation and delivery of executive reports, frameworks, dashboards, and recurring presentations that provide actionable intelligence to senior leadership.</li><li>Align data priorities with senior leaders, offering consistent and proactive communication of project status, risks, dependencies, and critical trade-offs.</li><li>Establish rigorous procedures for intake, prioritization, and delivery of analytics projects—managing scope, timelines, and escalation as needed.</li><li>Foster a results-driven culture of accountability by actively monitoring and driving progress on key analytics initiatives.</li><li>Create and maintain robust governance and controls to ensure high-quality, efficient, and reliable reporting processes.</li><li>Standardize metrics and frameworks to ensure consistency and reliability across all reporting channels and business units.</li><li>Build, mentor, and lead analytics and reporting teams, including recruiting, coaching, and setting high performance and stakeholder engagement standards.</li><li>Partner cross-functionally to address data challenges, enable self-service analytics, and further automate and enhance reporting effectiveness.</li><li>Ensure stakeholder satisfaction and delivery of measurable business outcomes from data and analytics initiatives.</li></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>Over 10 years of experience with advanced data analysis, relational databases, and enterprise analytics tools.</li><li>Advanced proficiency in database management, data extraction, analytics, and visualization technologies.</li><li>Demonstrated expertise in SQL, SSRS, SSIS, ETL processes, Excel, Python, and PowerPoint.</li><li>Experience with diverse data transformation, reporting, and analytics tools or programming languages.</li><li>Exceptional written and verbal communication skills; proven ability to present complex analytical insights to senior executives and cross-functional teams.</li><li>Strong organizational and project management skills; proven success managing multiple, concurrent projects.</li><li>Demonstrated leadership in team management, coaching, and talent development within analytics or reporting environments.</li><li>Experience overseeing high-stakes internal and external reporting commitments.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with additional data visualization and analytics platforms.</li><li>Thrives in fast-paced environments; maintains keen attention to detail under pressure.</li><li>Familiarity with compliance, regulatory, or governance requirements related to enterprise analytics and reporting.</li></ul><p><br></p>
  • 2026-02-03T16:28:41Z