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5 results for Desktop Support Analyst in Lehi, UT

Help Desk/Desktop Support Analyst
  • Salt Lake City, UT
  • onsite
  • Temporary / Contract
  • 23 - 28 USD / Hourly
  • <p>Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.</p><p>• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.</p><p>• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.</p><p>• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.</p><p>• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.</p><p>• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.</p><p>• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.</p><p>• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.</p>
  • 2026-10-23T00:00:00Z
Help Desk/Desktop Support Analyst (travel)
  • Sandy, UT
  • onsite
  • Permanent / Full Time
  • 54000 - 62000 USD / Yearly
  • <p>We are looking for a hands-on Help Desk/Desktop Support Analyst to support technology operations for an organization in Sandy, Utah. This position blends user support, desktop administration, on-site technical work, and documentation, making it ideal for someone who enjoys solving problems in an office settings. The role includes seasonal travel to multiple locations and requires a dependable, detail-oriented individual who can maintain consistent standards while delivering responsive technical assistance.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-line technical support for staff, resolving issues related to Windows computers, Microsoft 365, printers, browsers, security software, and network connectivity.</p><p>• Set up, configure, maintain, and replace desktop systems and related hardware while ensuring devices meet established operational standards.</p><p>• Assist with operating system imaging, software deployment, patching, and application configuration across user workstations and shared environments.</p><p>• Travel to school and office sites to install workstations, support computer lab rollouts, and complete assigned technology refresh initiatives.</p><p>• Diagnose equipment failures, manage support tickets through resolution, and coordinate with external service providers when repairs are needed.</p><p>• Install and maintain structured cabling for voice and data connections, including basic termination, testing, cable organization, and equipment mounting.</p><p>• Create and update technical procedures, configuration records, and support documentation to promote consistency and efficient issue resolution.</p><p>• Provide support during after-hours or weekend assignments as needed and contribute to projects that require seasonal multi-state travel.</p><p>• Track hardware assets and maintain accurate inventory information for deployed and retired equipment.</p>
  • 2026-10-22T00:00:00Z
Technical (Application) Support Specialist
  • American Fork, UT
  • onsite
  • Temporary to Hire
  • 20 - 24 USD / Hourly
  • We are looking for a Technical (Application) Support Specialist to join a service-focused team in Utah in a contract capacity with the potential for a permanent role. This position supports internal users by resolving application-related issues, improving workflow performance, and delivering timely, well-documented solutions. The ideal candidate brings a strong customer support mindset, solid troubleshooting ability, and a willingness to contribute to both software support and occasional hands-on IT tasks.<br><br>Responsibilities:<br>• Handle incoming application support requests, prioritize issues appropriately, and drive tickets through completion within established service expectations.<br>• Investigate and resolve software, system workflow, and user-access concerns affecting day-to-day business operations.<br>• Set up, maintain, and refine user workflows within the company’s application environment, including platform-based support activities.<br>• Record diagnostic steps, outcomes, and recurring issue patterns to strengthen team knowledge and improve future support efficiency.<br>• Communicate with internal stakeholders to gather missing details, clarify reported problems, and provide clear status updates throughout the support process.<br>• Join client or user discussions when additional context is needed to identify root causes and confirm appropriate solutions.<br>• Partner with technical team members on basic infrastructure-related tasks during slower support periods, such as equipment setup, cabling, or other IT support projects.<br>• Contribute ideas that improve support processes, documentation standards, and issue resolution consistency across the team.
  • 2026-10-21T00:00:00Z
Cybersecurity Analyst
  • Murray, UT
  • remote
  • Temporary / Contract
  • 39 - 50 USD / Hourly
  • We are looking for a Cybersecurity Analyst to support a focused application security effort centered on identifying, validating, and resolving exposed secrets and credentials within source code repositories. This role is based in Murray, Utah, and is offered as a Long-term Contract position. The person in this role will work closely with engineering and security partners to move findings from investigation through remediation and documented closure in a fast-paced, project-driven environment.<br><br>Responsibilities:<br>• Investigate security alerts related to exposed credentials and embedded secrets found in source code repositories, confirming validity and potential risk.<br>• Partner with software engineers, application owners, and security teams to assign ownership, define remediation steps, and drive issues through resolution.<br>• Use scripting and automation tools such as PowerShell, Bash, or Python to streamline analysis, tracking, and follow-up activities.<br>• Review repository history and code context in Git and GitHub to support remediation planning and verify corrective actions.<br>• Document findings, decisions, remediation progress, and final disposition in a clear and audit-ready manner.<br>• Coordinate with cross-functional stakeholders across a large engineering organization to maintain momentum on a backlog of security findings.<br>• Evaluate factors such as credential type, privilege level, environment, and exposure scope to help prioritize response actions.<br>• Validate that completed fixes fully address the identified issue and close findings with accurate reporting and supporting evidence.
  • 2026-10-09T00:00:00Z
Linux Systems Administrator
  • Salt Lake City, UT
  • onsite
  • Permanent / Full Time
  • 115000 - 130000 USD / Yearly
  • We are looking for a Linux Systems Administrator to support and strengthen critical infrastructure in Salt Lake City, Utah. This role focuses on keeping Linux-based environments stable, secure, and efficient while helping resolve technical issues across systems and networks. The ideal candidate brings practical administration experience, sound networking knowledge, and a proactive approach to reliability and operational improvement.<br><br>Responsibilities:<br>• Administer Linux servers by handling installation, configuration, routine maintenance, and ongoing operational support.<br>• Investigate and resolve issues affecting operating systems, applications, hardware, and network connectivity to reduce service interruptions.<br>• Oversee core network components such as switches, routers, firewalls, and secure remote access solutions.<br>• Apply security best practices by managing patching, permissions, account access, and system hardening measures.<br>• Support backup operations, recovery testing, and disaster preparedness efforts to protect business data and continuity.<br>• Track system health and performance, identify bottlenecks, and recommend upgrades or optimization opportunities.<br>• Create and update technical documentation for infrastructure, procedures, and support activities.<br>• Partner with IT colleagues and assist end users while contributing to infrastructure initiatives and operational projects.
  • 2026-10-22T00:00:00Z