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4 results for Customer Service Representative in Las Vegas, NV
- Las Vegas, NV
- onsite
- Temporary
- 20.25 - 20.25 USD / Hourly
- <p>We are seeking dedicated <strong>Customer Service Representatives</strong> to join our team in Las Vegas, NV. This contract-to-hire opportunity is ideal for motivated <strong>Customer Service Representatives</strong> who thrive in a research-driven, inbound-low volume call center environment and are eager to grow into long-term careers. As <strong>Customer Service Representatives</strong>, you will support advisors and clients with insurance and annuity product inquiries while developing deep product knowledge and professional expertise.</p><p><strong> </strong></p><p><strong>This role supports an upcoming client project. Although the exact start date is still being finalized, we are actively screening candidates now to ensure we have a strong, ready-to-go pipeline once the project kicks off.</strong></p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers, troubleshooting service issues and accurately entering service requests for resolution.</li><li>Educate clients and advisors on systems, procedures, and self-service options; escalate complex issues as needed.</li><li>Respond to customer inquiries across multiple systems and collaborate with internal teams to resolve outstanding questions.</li><li>Process routine transactions and account service requests via web and paper forms in a timely and accurate manner.</li><li>Manage 20-30 inbound and outbound calls daily, while documenting all interactions in designated systems for compliance and tracking.</li><li>Research and resolve complex, legacy product inquiries in real time.</li><li>Take ownership of customer concerns and drive resolution through strong follow-up and communication.</li></ul><p><br></p>
- 2026-03-03T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary
- 20 - 20.25 USD / Hourly
- Position Overview Robert Half is seeking a dedicated Customer Service detail oriented to join a team that supports insurance and annuity products within an inbound call center environment. In this role, you will provide high-quality service to financial advisors and clients by answering inquiries, troubleshooting account issues, and guiding users through product and system information. This position requires strong problem-solving skills, excellent communication, and the ability to research and interpret complex information. Agents typically manage 20–30 inbound calls per day. While not high-volume, calls often involve deeper analysis and research due to the long history and complexity of the products. Each day brings new challenges that require critical thinking, attention to detail, and the ability to navigate multiple systems efficiently. <br> Key Responsibilities Serve as the primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for routing to the appropriate partners. Educate clients and advisors on system procedures, company policies, and self-service options; escalate complex cases as needed. Respond to customer inquiries across multiple systems, providing clear, accurate information and collaborating with internal teams to resolve outstanding issues. Process routine transactions and account service requests submitted via web or paper forms, ensuring timely completion in alignment with service standards. Manage high-volume inbound and outbound calls while delivering prompt, accurate solutions; document all interactions in required systems for tracking and compliance. Conduct research on historical and complex product information to resolve unique or situational inquiries.
- 2026-02-26T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary
- 18 - 20.25 USD / Hourly
- <p><strong>Key Responsibilities</strong></p><ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions</li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance.</li></ul><p><br></p><p><br></p>
- 2026-02-26T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary
- 20.25 - 20.25 USD / Hourly
- <p>We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV. </p><p><br></p><p><strong>Key Responsibilities</strong> </p><ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul><p><br></p>
- 2026-02-26T00:00:00Z