<p><br></p><p><br></p><p>Applicants must be located in Nevada or Arizona</p><p>We are looking for a detail-oriented Release of Information Specialist to support health information operations in Henderson, Nevada. This Long-term Contract position focuses on processing medical record requests accurately, protecting patient confidentiality, and ensuring timely delivery of information in accordance with healthcare regulations. The ideal candidate is organized, service-focused, and comfortable working in a fast-paced HIM environment.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming requests for medical records and related documentation while verifying authorization, identity, and release criteria before disclosure.</p><p>• Review patient information carefully to ensure all released records meet privacy standards, legal requirements, and organizational policies.</p><p>• Coordinate with clinical and administrative teams to gather, track, and deliver requested health information within established timelines.</p><p>• Maintain complete and accurate logs of disclosure activity, request status, and supporting documentation in designated systems.</p><p>• Respond professionally to questions from patients, providers, insurers, and other authorized parties regarding record release procedures.</p><p>• Identify incomplete, inaccurate, or noncompliant requests and follow up to obtain corrections before fulfilling them.</p><p>• Support daily HIM workflows by organizing documents, prioritizing urgent requests, and escalating sensitive issues when needed.</p>
<p>We are looking for a Call Center Specialist to support a manufacturing operation in Las Vegas, Nevada. This Contract to Hire position focuses on delivering responsive service to customers, coordinating order activity across teams, and keeping project details accurate from intake through post-order follow-up. The ideal candidate is organized, comfortable handling a high volume of requests, and confident working with internal partners and customer-facing systems.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate customer orders from initial request through completion, ensuring information is accurate, timely, and aligned with established order management procedures.</p><p>• Partner with sales, intake, and quoting teams to gather details, answer questions, and support project activity across multiple product categories, including participation in kickoff discussions.</p><p>• Maintain customer account records, open order tracking, and shared documentation so teams have current and reliable order status information.</p><p>• Request pricing support when needed, upload order data to customer portals, and process related administrative updates in internal systems.</p><p>• Monitor lead times, revise shipping schedules when necessary, and communicate changes promptly to customers and sales representatives.</p><p>• Perform stock availability checks, prepare ticket selections within required timelines, and send shipment notifications for direct-ship orders.</p><p>• Support collection activities by securing required payments or deposits for applicable orders.</p><p>• Handle post-order tasks and customer-specific requests while ensuring program requirements are followed for national accounts, hospitality, international, private label, and other designated customer groups.</p>
We are looking for a Policy Service Specialist to support annuity and life insurance operations in Las Vegas, Nevada. This Contract to Permanent position is ideal for someone who combines strong customer service instincts with careful administrative follow-through and clear communication. In this role, you will work closely with clients and insurance carriers, helping move policies forward while maintaining accuracy, responsiveness, and a high standard of service.<br><br>Responsibilities:<br>• Communicate with clients regularly to provide timely updates on application progress and coordinate prompt follow-up with insurance carriers.<br>• Review incoming leads and policy-related information, verify details for completeness and accuracy, and keep related tasks moving to completion.<br>• Manage administrative support activities connected to annuity and life insurance servicing while maintaining organized and current records.<br>• Use Microsoft Outlook, Word, Excel, and related systems to document interactions, monitor workflow, and prepare basic reports or status tracking.<br>• Respond to client questions with empathy and solution-focused communication that supports a positive service experience.<br>• Maintain a high level of accuracy when entering, reviewing, and updating policy and client information across multiple systems.<br>• Adjust effectively to changing business needs and contribute to special assignments or process-related projects as requested by leadership.<br>• Represent the organization in a detail-focused manner through dependable service, strong communication, and consistent attention to client needs.