<p>The Branch Manager is responsible for the overall leadership, performance, and day-to-day operations of the branch. This role ensures exceptional customer service, regulatory compliance, employee development, and achievement of financial and operational goals. The Branch Manager serves as a community ambassador for the bank, driving growth through relationship management, business development, and effective team leadership while maintaining a strong culture of risk management and compliance.</p><p>Essential Duties and Responsibilities</p><p><br></p><p><strong>Leadership & Staff Management</strong></p><ul><li>Lead, coach, and develop branch staff to deliver high-quality customer service and achieve individual and branch performance goals.</li><li>Conduct hiring, onboarding, training, performance evaluations, and disciplinary actions as needed.</li><li>Foster a positive, collaborative, and customer-focused work environment.</li></ul><p><strong>Branch Operations & Risk Management</strong></p><ul><li>Oversee daily branch operations including teller services, platform activities, cash management, and security procedures.</li><li>Ensure compliance with all bank policies, procedures, and applicable federal and state banking regulations.</li><li>Maintain strong internal controls and ensure adherence to audit, BSA/AML, OFAC, and consumer compliance requirements.</li><li>Address operational issues, customer concerns, and risk matters promptly and professionally.</li></ul><p><strong>Sales & Business Development</strong></p><ul><li>Drive deposit growth, loan production, and cross-selling of bank products and services.</li><li>Build and maintain strong relationships with retail and business customers.</li><li>Actively participate in community events, networking opportunities, and local business development initiatives.</li><li>Partner with commercial lenders, mortgage officers, and other internal teams to meet customer needs.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Ensure consistent delivery of an exceptional customer experience.</li><li>Resolve escalated customer issues and ensure timely follow-up and resolution.</li><li>Promote digital banking adoption while maintaining strong in-branch service.</li></ul><p><strong>Financial Performance & Reporting</strong></p><ul><li>Manage branch budgets, expenses, and profitability targets.</li><li>Monitor branch performance metrics and implement action plans to achieve goals.</li><li>Prepare and review branch reports related to sales, operations, and compliance.</li></ul><p>Education and Experience Requirements</p><ul><li>Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.</li><li>Five (5)+ years of retail banking experience, including at least two (2) years in a supervisory or management role.</li><li>Strong knowledge of retail banking products, services, and regulations.</li><li>Proven experience in sales leadership, coaching, and business development.</li></ul><p><br></p>
We are looking for a skilled Staff Accountant to join our team in East Lansing, Michigan. This is a contract position with the potential for long-term employment, offering part-time hours ranging from 10 to 20 hours per week, with increased workload at the start of each month. While most tasks can be performed remotely, some on-site work will be required. The role focuses on supporting financial operations for a non-profit organization, including managing government and corporate grants.<br><br>Responsibilities:<br>• Prepare and analyze financial statements, ensuring accuracy and compliance with accounting standards.<br>• Manage accounts payable and receivable transactions efficiently.<br>• Perform monthly budget versus actual reporting to monitor financial performance.<br>• Handle journal entries and maintain the general ledger with precision.<br>• Assist in preparing corporate tax returns and sales tax filings.<br>• Use QuickBooks Online to manage and track financial data.<br>• Support grant management processes, including government and corporate pledges.<br>• Collaborate with team members to ensure timely completion of accounting tasks.<br>• Provide insights and recommendations for improving financial processes.<br>• Occasionally work on-site to oversee specific accounting activities.
