We are looking for a dedicated Bilingual Customer Service Representative to join our team in Grand Rapids, Michigan. In this role, you will provide exceptional service to customers, ensuring their needs are met efficiently and professionally. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys engaging with people daily.<br><br>Responsibilities:<br>• Respond to inbound calls, addressing customer inquiries and resolving issues promptly.<br>• Provide clear and accurate information about products and services to customers.<br>• Process and manage order entries with attention to detail and accuracy.<br>• Maintain high-quality customer interactions by ensuring professionalism and empathy.<br>• Collaborate with team members to address complex customer concerns.<br>• Handle outbound calls as necessary to follow up with customers or provide updates.<br>• Record and maintain customer information in the system for future reference.<br>• Monitor and ensure compliance with company policies during customer interactions.<br>• Work effectively in a call center environment to meet service level expectations.<br>• Identify opportunities to enhance the customer experience and recommend improvements.
We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Rapids, Michigan. This position involves engaging with customers to provide exceptional support and foster strong relationships within the dynamic machinery manufacturing industry. As a long-term contract role, it offers a unique opportunity to contribute to a fast-paced environment while enhancing your attention to detail.<br><br>Responsibilities:<br>• Handle incoming and outgoing business correspondence with accuracy and a focus on detail.<br>• Deliver prompt and friendly customer service to address inquiries and resolve issues efficiently.<br>• Actively support business development efforts through cross-selling and referring customers.<br>• Conduct thorough research to address complex customer concerns and ensure satisfaction.<br>• Collaborate with internal teams and external clients to maintain effective communication and relationships.<br>• Utilize Customer Relationship Management (CRM) systems to track and manage customer interactions.<br>• Apply problem-solving and analytical skills to identify solutions and improve service processes.<br>• Navigate multiple computer systems and applications to perform daily tasks effectively.<br>• Contribute to a positive and detail-oriented work environment that supports team goals.
Overview We are seeking an experienced Sales/Business Development detail oriented with a strong background in the propane industry. This individual will be responsible for driving new business, expanding market share, and strengthening relationships across residential, commercial, agricultural, and industrial propane customers throughout the Midwest region—focused primarily on Michigan. <br> Key Responsibilities Develop and execute strategic sales plans to grow propane distribution revenue across assigned territories. Build and maintain relationships with residential, commercial, and agricultural propane users, distributors, and partners. Identify new business opportunities, including tank installations, service agreements, commercial accounts, fleet/Autogas, and agricultural use cases. Conduct market research and competitor analysis to position offerings effectively. Partner with operations teams to ensure seamless delivery, service quality, and customer satisfaction. Attend industry events, trade shows, and propane association functions across Michigan. Manage a sales pipeline, reporting metrics, forecasting, and progress regularly. Negotiate pricing, contracts, and long‑term service agreements in alignment with company goals.
We are looking for a reliable and detail-oriented Receptionist to join our team on a contract basis in Grand Rapids, Michigan. In this role, you will serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will have strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Welcome and screen visitors, directing them to the appropriate staff or department as needed.<br>• Perform general office duties such as typing, data entry, and filing to support other team members.<br>• Organize and maintain office files and records to ensure accessibility and accuracy.<br>• Receive and distribute incoming mail, as well as process outgoing correspondence.<br>• Manage multi-line phone systems, answering and directing calls with attention to detail.<br>• Schedule appointments and maintain calendars for staff or departments.<br>• Handle email correspondence promptly and with attention to detail.<br>• Operate and maintain office equipment, including scanners and computers.<br>• Collaborate with team members to ensure seamless daily operations.<br>• Perform additional administrative tasks as required by management.
<p>Our client is seeking an accomplished <strong>Chief Financial Officer</strong> with a strong <strong>governmental accounting and finance background</strong> to provide strategic leadership and oversight of the organization’s financial operations. In addition to salary, the total compensation package for this CFO role offers a defined pension. This CFO will serve as a trusted advisor to senior leadership and governing bodies, ensuring fiscal integrity, regulatory compliance, and long-term financial sustainability.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide strategic financial leadership, partnering with executive leadership and governing authorities to support organizational goals</li><li>Oversee all financial operations, including budgeting, forecasting, financial reporting, treasury, and internal controls</li><li>Lead the preparation and management of annual operating and capital budgets in accordance with governmental accounting standards</li><li>Ensure compliance with <strong>GASB</strong>, federal, state, and local regulations, grant requirements, and funding restrictions</li><li>Oversee audit activities, including preparation of financial statements and coordination with external auditors</li><li>Manage cash flow, investments, debt, and long-term financial planning initiatives</li><li>Provide financial analysis and reporting to boards, committees, and stakeholders in a clear and actionable manner</li><li>Oversee grants management, including financial reporting, compliance, and reimbursement processes</li><li>Develop and enhance financial policies, procedures, and internal controls</li><li>Lead, mentor, and develop the finance and accounting team</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
<p><strong>Workday Finance Product Lead</strong></p><p><strong>Department:</strong> Corporate Finance Systems</p><p> <strong>Confidential Search</strong></p><p> <strong>Location:</strong> Remote (Quarterly travel to Michigan headquarters)</p><p><strong>Role Overview</strong></p><p>Our client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.</p><p>This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
