2 results for Customer Service Representative in Lansing, MI

Lansing, MI
onsite
Contract / Temporary to Hire
15 - 15.5 USD / Hourly
We are looking for a motivated Customer Service Representative to join our team in Lansing, Michigan. This contract-to-permanent position offers an opportunity to work in the communications industry, where you'll engage with customers, survey data intake, and ensure positive experiences. If you thrive in a dynamic environment and enjoy problem-solving, we encourage you to apply. Responsibilities:• Deliver exceptional service to customers, ensuring their satisfaction and resolving issues effectively.• Manage outbound calls, maintaining an attentive and courteous demeanor.• Collaborate with team members to meet service goals and improve processes.• Maintain detailed and accurate records of customer interactions.• Self-schedule for available shifts, ensuring a minimum of 32 hours per week.• Follow company policies and procedures to uphold service standards.• Adapt to changing priorities and customer needs with flexibility and attention to detail.
2026-03-20T00:00:00Z

Battle Creek, MI
onsite
Contract / Temporary to Hire
17.4135 - 21.5 USD / Hourly
We are looking for a dedicated and resourceful Customer Success Specialist to join our team in Battle Creek, Michigan. In this contract-to-permanent role, you will provide exceptional customer service and administrative support within a manufacturing company. This position offers the opportunity to grow with the organization and transition to a permanent role as the company continues to expand. This role is 100% onsite, M-F 8am-5pm. Responsibilities:• Respond to customer inquiries via phone and email, ensuring prompt and accurate resolutions.• Deliver detailed product information and address customer concerns to maintain satisfaction.• Support order processing by managing documentation and performing clerical tasks.• Organize and maintain office systems to ensure a smooth workflow.• Collaborate effectively with team members and management to meet business objectives.• Uphold a clean and organized workspace, contributing to a productive environment.• Utilize accounting software to support administrative functions without performing accounting tasks.• Ensure timely communication and follow-up with customers regarding requests and complaints.• Adapt to changing priorities and operate independently to meet deadlines.
2026-03-24T00:00:00Z