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2 results for Help Desk Technician Ii in La Jolla Amago, CA
- San Diego, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are seeking an experienced IT Deployment Technician to support a large-scale PC refresh initiative involving the wipe, imaging, deployment, and migration of approximately 400 Windows computers. The ideal candidate will have hands-on experience with Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar imaging and deployment technologies, along with strong desktop support and troubleshooting skills. This role will focus on preparing, deploying, and supporting end-user devices while ensuring a smooth transition with minimal business disruption.</p><p><br></p><p>Key Responsibilities</p><ul><li>Wipe, image, configure, and deploy Windows laptops and desktops.</li><li>Support migration and refresh activities for approximately 400 user devices.</li><li>Utilize Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar deployment tools to provision endpoints.</li><li>Configure hardware, software, user profiles, and security settings.</li><li>Perform data migration and user setup activities as needed.</li><li>Troubleshoot imaging, deployment, hardware, and software issues.</li><li>Enroll and manage devices in Microsoft Intune when applicable.</li><li>Document deployment activities and maintain accurate asset records.</li><li>Coordinate device swaps, user communications, and deployment schedules.</li><li>Provide post-deployment support to ensure successful user adoption and functionality.</li></ul><p><br></p>
- 2026-09-08T00:00:00Z
- La Jolla, CA
- onsite
- Temporary / Contract
- 27 - 30 USD / Hourly
- <p>We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.</p><p>• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.</p><p>• Manage user account support tasks within Active Directory, including access updates and basic account administration.</p><p>• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.</p><p>• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.</p><p>• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.</p><p>• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.</p>
- 2026-08-28T00:00:00Z