We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p><strong>Desktop Support Technician</strong></p><p>Austin, TX | On-site | Contract-to-Hire</p><p><br></p><p>We are partnering with an Austin-based client to hire a detail-oriented, customer-focused Desktop Support Technician to provide fast, accurate support to internal users. In this role, you'll assist customers via phone and chat, troubleshoot technical issues across devices and systems, and ensure each interaction reflects a strong commitment to service excellence. If you enjoy problem‑solving, communicating clearly, and taking ownership through resolution, this is a great opportunity.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via chat and phone</li><li>Create, update, and maintain accurate support tickets with detailed notes</li><li>Troubleshoot issues related to tablet operating systems, firmware, Bluetooth/peripheral devices, and network connectivity</li><li>Resolve login and MFA-related challenges</li><li>Utilize remote support tools to diagnose and resolve tablet issues</li><li>Use internal knowledgebase articles to provide quick, reliable solutions</li><li>Apply effective triage skills and route cases appropriately</li><li>Identify recurring issues and report trends to leadership</li></ul>
<p><b>Desktop Support Analyst</b></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.</li><li>Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.</li><li>Perform on-site updates, Configuration changes, or Software installations.</li><li>Provide on-site technical assistance to End Users.</li><li>Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.</li><li>Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.</li><li>Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)</li><li>Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs</li><li>Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.</li><li>Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support</li></ul>
We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
We are looking for a skilled Systems Administrator to join our team in San Antonio, Texas. This role involves managing and supporting IT systems, ensuring optimal performance, and maintaining security standards. The successful candidate will play a key role in designing, implementing, and troubleshooting infrastructure to support business operations.<br><br>Responsibilities:<br>• Design, deploy, and support Azure environments for applications and infrastructure, ensuring optimal functionality.<br>• Utilize containerization technologies like Docker to develop and maintain application strategies.<br>• Monitor system performance, analyze logs, and implement performance tuning to improve efficiency and address critical alerts promptly.<br>• Manage system security by maintaining access controls, user accounts, antivirus protection, and patching processes.<br>• Oversee data backups and recovery plans, including testing and executing disaster recovery strategies.<br>• Diagnose and resolve hardware, software, and network issues to minimize disruptions.<br>• Automate routine tasks using scripting languages such as PowerShell, Bash, or Python.<br>• Create and maintain detailed technical documentation, including system configurations and network diagrams.<br>• Collaborate with IT teams to introduce new technologies and provide advanced support to end-users.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>End Point Engineer (contract).</strong> In this role, oversee device management, automation, and security across both Windows and macOS environments. This role supports a modern, reliable, and secure computing experience for employees by managing imaging, configuration, lifecycle processes, and integrations with enterprise ITSM tools. <strong>This role is onsite in Austin, Tx. \</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Endpoint Management & Engineering</strong></p><ul><li>Manage and engineer enterprise Windows and macOS environments using platforms such as MECM/SCCM, Workspace ONE, Intune, and JAMF Pro.</li><li>Develop automated solutions for deployments, patching, software delivery, compliance, and device provisioning using scripting languages (PowerShell, Bash, Python, etc.).</li><li>Build, maintain, and optimize standardized images for Windows 10/11 devices (MDT, Hyper-V), including driver, firmware, and baseline software management.</li><li>Oversee lifecycle operations for all endpoints, including onboarding, support, decommissioning, and asset tracking.</li></ul><p><strong>macOS Platform Support</strong></p><ul><li>Administer JAMF Pro and Apple Business Manager, implementing zero‑touch deployments, app packaging, and security enforcement (FileVault, AV tools).</li><li>Create and maintain automation scripts (Bash, Python, AppleScript) to streamline macOS workflows.</li><li>Provide Tier 3 support for complex macOS technical issues.</li></ul><p><strong>Windows Platform Support</strong></p><ul><li>Design and maintain Windows desktop/laptop images using MDT, PowerShell, Workspace ONE, and MECM/SCCM.</li><li>Manage update cycles, compliance, driver libraries, and device security via Active Directory GPOs and other endpoint protection tools.</li><li>Serve as a Tier 3 escalation point for Windows endpoint issues.</li></ul><p><strong>Automation & ITSM Integrations</strong></p><ul><li>Build and enhance integrations between endpoint tools (JAMF, MECM/SCCM, Workspace ONE, Intune) and ITSM platforms such as TeamDynamix or ServiceNow.</li><li>Support automation workflows for asset management, ticketing, incident/change management, and device health tracking.</li></ul><p><strong>Collaboration & Support</strong></p><ul><li>Work closely with security teams, support groups, and internal stakeholders to ensure governance, standardization, and compliance of endpoint environments.</li><li>Maintain clear documentation, process guides, and training materials for technical teams and non-technical users.</li><li>Deliver exceptional customer service through proactive communication and timely issue resolution.</li></ul><p><br></p>
We are looking for a skilled Network/Systems Engineer to join our team in San Antonio, Texas. In this role, you will provide advanced technical support, troubleshoot complex software issues, and ensure efficient computer and network management for clients. Your expertise in Windows Server, Microsoft Intune, and computer networking will be vital in maintaining a robust IT infrastructure and delivering exceptional service.<br><br>Responsibilities:<br>• Act as the primary escalation point for resolving advanced technical issues and support tickets.<br>• Manage and update support tickets daily while maintaining clear communication with clients regarding resolutions.<br>• Provide guidance and assistance to Level 1 support associates to enhance their troubleshooting skills.<br>• Collaborate with IT Help Desk teams and audit IT software to ensure compliance and efficiency.<br>• Configure and maintain network systems, including routing, switching, and firewall technologies.<br>• Deploy and manage server environments to ensure optimal performance and reliability.<br>• Utilize tools such as Microsoft Intune, Azure Active Directory, and VMware to streamline system operations.<br>• Implement and manage backup solutions, security protocols, and disaster recovery systems.<br>• Optimize network performance by configuring VLANs, IP addressing, and DNS systems.<br>• Maintain documentation for IT systems using platforms like IT Glue and other administrative tools.
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a ServiceNow Support Analyst<strong> (contract).</strong> In this role, help maintain and optimize client ServiceNow environments. This role focuses on day‑to‑day platform support, troubleshooting, user administration, and ensuring customers get the most value out of their post‑implementation ServiceNow setup. <strong>This role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Customer Support & Platform Operations</strong></p><ul><li>Serve as the primary point of contact for newly onboarded ServiceNow clients and guide them through their transition after deployment.</li><li>Handle Tier 1–2 incidents, requests, and general inquiries related to ServiceNow functionality.</li><li>Investigate and troubleshoot platform issues, coordinating with internal technical teams as needed and maintaining consistent communication with customers.</li><li>Provide best practice recommendations and ongoing guidance to ensure clients fully leverage the functionality delivered during implementation</li></ul><p><strong>Administration & Maintenance</strong></p><ul><li>Perform routine administrative tasks, including user provisioning, access and role management, and general configuration updates.</li><li>Monitor overall platform performance, identify system errors, and escalate more complex issues when required.</li><li>Support platform upgrades, regression testing, and configuration changes.</li></ul><p><strong>Documentation & Process Improvement</strong></p><ul><li>Maintain clear documentation of support cases, recurring issues, resolutions, and enhancement opportunities.</li><li>Develop and contribute to knowledge articles, troubleshooting guides, and internal support playbooks.</li><li>Identify areas for process improvement, recommending changes to enhance efficiency and customer experience.</li></ul><p><strong>Collaboration</strong></p><ul><li>Partner with internal support, delivery, and sales teams to ensure seamless communication and client satisfaction.</li><li>Participate in team discussions and contribute to continuous improvement efforts across the support organization.</li></ul>
Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems<br><br>Configure and maintain application-level system settings, user permissions, and device integrations<br><br>Perform system testing, validation, and deployment of vendor-supported upgrades and patches<br><br>Monitor scheduled data exchanges between electronic security systems and enterprise applications<br><br>Generate operational reports, audits, and system performance metrics<br><br>Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors<br><br>Support vendors and contractors during physical system installations, expansions, and upgrades<br><br>Participate in IT service management processes related to incident response, problem resolution, and system changes<br><br>Provide after-hours and on-call support for electronic security systems operations as required<br><br>Required IT & Technical Skills<br>Electronic Security Systems (ESS) / Physical Security Technology<br><br>Access Control – Software House CCure 9000<br><br>Video Management Systems – Milestone<br><br>Emergency Communications – Zenitel Stentofon<br><br>RTLS / RFID Infant & Pediatric Protection, Staff Duress – CenTrak<br><br>Intrusion Alarm Systems – DSC<br><br>Visitor Management Systems – HID SAFE<br><br>Windows Server (system hosting and application support)<br><br>Virtualized server environments (VMware vSphere)<br><br>Enterprise server hardware support (Cisco UCS, Dell)<br><br>Network fundamentals related to system connectivity (IP addressing, VLAN awareness)<br><br>Microsoft endpoint and systems management tools for application support purposes
<p><strong>Senior Cloud Engineer</strong></p><p>Austin, TX | Hybrid | Contract</p><p><br></p><p>We are partnering with an Austin based client to identify a Senior Cloud Engineer for their 6-month contract engagement. The Senior Cloud Engineer will design, build, and support cloud infrastructure across enterprise environments. This role is hands‑on and focuses on architecting and automating cloud solutions, with an emphasis on databases, identity, networking, and security. You will work closely with engineering, architecture, and product teams to drive cloud adoption and ensure reliable, scalable, secure platform delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build, update, and troubleshoot cloud infrastructure across large, complex environments.</li><li>Develop and automate infrastructure using Terraform and other IaC tools.</li><li>Create reusable, modular, and orchestrated code to deploy resources consistently and efficiently.</li><li>Analyze technical requirements and propose meaningful, actionable solutions.</li><li>Research and implement new tools, patterns, and cloud-native technologies.</li><li>Continuously identify opportunities to improve processes, tooling, and technical approaches.</li></ul>
We are looking for an experienced Systems Administrator to join our team in San Antonio, Texas. This contract position offers an excellent opportunity to manage and maintain essential IT systems while contributing to the overall efficiency of operations. The ideal candidate will have a strong background in system administration and a proven ability to support a variety of platforms and tools.<br><br>Responsibilities:<br>• Perform daily system administration tasks, including provisioning, installation, configuration, patching, and maintenance of hardware and software systems.<br>• Manage and support Windows Active Directory environments, including storage, network infrastructure, and backup systems.<br>• Operate and maintain monitoring and management tools such as Microsoft system tools.<br>• Communicate complex technical concepts effectively to non-technical team members and stakeholders.<br>• Administer and provide support for virtualization platforms, including Microsoft Hyper-V and VMware vCenter.<br>• Develop and utilize PowerShell scripts to enhance system automation and efficiency.<br>• Ensure system reliability and performance by conducting regular assessments and troubleshooting issues.<br>• Collaborate with other IT professionals to optimize system operations and resolve technical challenges.<br>• Contribute to the planning and implementation of infrastructure upgrades and improvements.
We are looking for a dynamic Director of Enterprise Systems to join our team in Seguin, Texas. In this role, you will drive the strategic vision for IT operations, ensuring the modernization and resilience of enterprise systems while fostering innovation and collaboration. This position requires an experienced leader with a deep understanding of IT infrastructure, cybersecurity, and enterprise applications, as well as a commitment to enhancing organizational efficiency.<br><br>Responsibilities:<br>• Collaborate with leadership to design long-term IT strategies that align with organizational goals and support growth.<br>• Lead and mentor teams across IT infrastructure, enterprise applications, and operational services to ensure excellence.<br>• Oversee the performance, availability, and security of systems including networks, servers, databases, and cloud platforms.<br>• Drive digital transformation initiatives and promote continuous improvement across all technology operations.<br>• Manage the development and integration of platforms that support spatial analysis, asset management, and operational planning.<br>• Ensure systems are properly maintained through upgrades, patching, standards compliance, and documentation.<br>• Support cybersecurity measures by implementing security policies, operational controls, and incident response strategies.<br>• Conduct risk assessments for critical systems and establish mitigation plans to enhance resilience.<br>• Direct cross-functional projects, ensuring coordination and alignment with organizational priorities.<br>• Evaluate emerging technologies to identify opportunities for operational efficiency and system improvements.
Our client that provides Commercial Services needs an High Volume Accounts Receivable Specialist I for an immediate start!<br><br>SUMMARY: <br>Reports to: AR III or Lead<br>Position Description: Accounts Receivable Specialist I<br>Basic Function: In this role, it will be critical for the Accounts Receivable Specialist I to enter, post and reconcile invoices, research and escalate customer AR issues, review aging reports, and maintain cash receipts journal. <br><br><br>We are looking for a dedicated, attention to detail professional with strong communication and technical competencies. The ideal candidate will have a solid knowledge of billing, and extensive customer service dealing with Senior Level Managers/Executives.<br><br>JOB DESCRIPTION:<br>Accounts Receivable Specialist I Billing, Invocicing, facilating payment, expditing payments, creatating tickets, Soft calls to get recivables in. High volume invoice entry into billing portals audit and identiy what is missing and kick back before enterine One invoice may take 15-45 minutes each.<br><br>• Responsible for timely processing of billings in WAWF, GSA and IPP or comparable external invoicing systems. <br>• Support billing activity and deliver invoices to customer web portals. <br>• Review invoices for accuracy and compliance with appropriate contracts, guidelines, and regulations.<br>• Communicate regularly with internal/external business partners/clients regarding past due payments.<br>• Perform timely and accurate the Cash Application of customer payments. <br>• Maintain daily Invoice Log/ Subledger information. <br>• Maintain Account receivable Aging. <br>• Ability to effectively develop and maintain professional communication with all levels of employees in an organization in a fast-paced environment. <br>• Support AR department functions, including the monthly close process, reconciliations, audits, and special projects as needed. <br><br>EDUCATION REQUIRED: <br>• Associate degree in Accounting or Finance preferred. <br><br>SKILLS AND EXPERIENCE REQUIRED: <br>• Two+ (2+) years of related experience in billing and/or collections. <br>• Understanding of accounting and finance principles. <br>• Knowledge of DFAS, WAWF, IPP and My Invoice portals is a plus. <br>• Excellent written, verbal, communication, and interpersonal skills. <br>• Intermediate Excel Skills (Pivot Tables, Functions, etc.). <br>• Prior Government Contracting experience is a plus. <br>• Acute attention to detail. <br>• Strong organizational skills. <br>• Willingness to work with constantly changing priorities. <br><br>Software Software: NetSuite Deltek Cospoint and Power Point, Excel<br><br>If you are extremely meticulous, Accounts Receivable Specialist able to multitask and are looking to work in a great environment this position is for you! Apply online now for immediate consideration or contact your local Robert Half office at 210-696-8300. Apply today and start your new job this week.
We are looking for an experienced Oracle Developer to join our team in San Antonio, Texas. In this role, you will design, implement, and maintain Oracle-based applications, ensuring they meet business needs and perform optimally. You will collaborate closely with stakeholders to translate requirements into robust technical solutions while adhering to best practices.<br><br>Responsibilities:<br>• Develop and enhance applications using Oracle technologies, PL/SQL, and related frameworks.<br>• Design and maintain Oracle Forms, Reports, and interactive BI dashboards.<br>• Collaborate with business users to gather and analyze requirements for technical implementation.<br>• Create intuitive user interfaces utilizing Oracle tools, JavaScript, and other web technologies.<br>• Optimize database queries and improve application performance for seamless functionality.<br>• Support testing, deployment, and ongoing production activities to ensure system reliability.<br>• Produce comprehensive technical documentation and maintain high-quality coding standards.
<p><b>DevOps Engineer</b></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with development and operations teams to streamline and automate software deployment and infrastructure management processes</li><li>Implement and maintain continuous integration and continuous delivery (CI/CD) pipelines to ensure efficient and reliable software releases</li><li>Create and manage infrastructure as code (IAC) for cloud-based and on-premises environments, automating provisioning, configuration, and scaling</li><li>Monitor system performance and troubleshoot issues proactively, ensuring high availability and optimal system responsiveness</li><li>Develop and maintain automation scripts and tools for tasks such as configuration management, monitoring, and system maintenance</li><li>Implement and maintain security best practices to protect data and systems, including access controls, encryption, and vulnerability assessments</li><li>Collaborate with development teams to design and implement solutions that support application scalability, performance, and stability</li><li>Manage and optimize AWS cloud infrastructure resources and services</li><li>Conduct regular system backups, disaster recovery planning, and ensure data integrity and availability</li></ul>
