<ul><li>Greet patients and visitors in a welcoming and friendly manner.</li><li>Handle incoming calls, screen inquiries, provide information, and route calls to the correct department.</li><li>Assist patients with completing required forms and answer questions regarding appointments, payments, or office policies.</li><li>Schedule, reschedule, and manage patient appointments using electronic medical records (EMR) systems.</li><li>Confirm upcoming appointments and maintain a well-organized schedule for clinical staff.</li><li>Verify and update patient information, including insurance details, and enter it accurately into the system.</li><li>Maintain and organize medical records and ensure HIPAA compliance regarding patient confidentiality.</li><li>Process billing, accept payments, and manage co-pays and account balances.</li><li>Act as a liaison between patients, medical providers, and other members of the healthcare team, ensuring clear and compassionate communication.</li><li>Handle patient concerns or complaints and escalate issues when necessary.</li></ul>
<ul><li>Greet visitors, answer calls, manage inquiries, and ensure a positive experience for clients and employees.</li><li>Handle correspondence, maintain an organized workspace, schedule appointments, and assist with data entry or filing.</li><li>Oversee inventory, coordinate meeting spaces, manage supply orders, and ensure front desk operations run smoothly.</li><li>Act as a liaison between clients, staff, and vendors while sharing necessary updates across departments.</li></ul>
<p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day administrative tasks, including scheduling meetings, coordinating calendars, and maintaining organized records.</li><li>Prepare and edit correspondence, reports, and presentations with accuracy and professionalism.</li><li>Serve as the first point of contact for internal and external communications, providing exceptional customer service to colleagues, clients, and vendors.</li><li>Maintain office supplies by tracking inventory, placing orders, and managing vendor relationships.</li><li>Assist with data entry, organizing files, and managing confidential information in compliance with company policies.</li><li>Coordinate travel arrangements, including flights, lodging, and transportation itineraries for team members as needed.</li><li>Collaborate with other departments to support special projects and general administrative duties. </li></ul>
<ul><li><strong>Administrative Support:</strong> Manage phone calls, emails, correspondence, and file organization.</li><li><strong>Office Management:</strong> Maintain inventory, order supplies, and coordinate office maintenance.</li><li><strong>Scheduling and Events:</strong> Organize meetings, calendars, and events, and prepare materials.</li><li><strong>Communication Liaison:</strong> Serve as the primary contact for team members, visitors, and vendors.</li><li><strong>General Support:</strong> Assist staff and leadership with projects and problem-solving as needed.</li></ul>
