<p>Regional CPA firm is seeking a Tax Senior or Manager due to growth. Responsibilities include: corporate tax return preparation, consulting with clients on strategic tax matters, short and long term tax planning, and other projects as assigned. This firm has excellent employee retention, a lucrative bonus plan, generous time off, and upward mobility. Relocation assistance is available. </p>
<p>Our team is seeking an experienced Controller for an on-site position in Gardner, MA. The ideal candidate will demonstrate strong hands-on experience with Oracle financial systems. Experience with Adaptive is a plus, but not required.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily accounting operations and ensure compliance with accounting standards</li><li>Manage month-end and year-end closing processes</li><li>Prepare financial statements, budgets, and forecasts</li><li>Utilize Oracle systems for financial reporting and process improvements</li><li>Collaborate across departments to support strategic business initiatives</li><li>Lead internal and external audits</li><li>Analyze financial data to assist in executive decision-making</li><li>Mentor and guide accounting staff</li></ul><p><br></p>
We are looking for an experienced Accounting Manager/Supervisor to oversee financial operations and reporting for a dynamic organization in Nashua, New Hampshire. This position requires a strong background in financial management, compliance, and strategic planning. The ideal candidate will drive process improvements, support growth initiatives, and deliver actionable insights to leadership.<br><br>Responsibilities:<br>• Manage the month-end close process across multiple entities, ensuring timely and accurate financial reporting.<br>• Review and approve journal entries, reconciliations, and accruals to maintain compliance with organizational standards and regulations.<br>• Collaborate with external accountants to prepare for audits and tax filings, ensuring all requirements are met.<br>• Develop financial models, forecasts, and pro formas to support strategic decision-making and investment analysis.<br>• Lead budgeting processes and assist in long-term planning for operational and investment activities.<br>• Partner with banks, lenders, and advisors to prepare financial packages, support cash flow forecasting, and facilitate financing activities.<br>• Provide actionable insights to ownership and leadership to inform strategic planning and growth initiatives.<br>• Improve financial processes and workflows, documenting procedures to enhance operational efficiency.<br>• Support special projects, including acquisitions, new entity launches, and strategic growth efforts.<br>• Strengthen internal controls and reporting systems to ensure scalability and effectiveness.
<p>Connect with Casey Wiggin on LinkedIn if you're interested!!</p><p><br></p><p>We are looking for an experienced Senior Accountant to oversee accounting operations for a specific company within our organization. This role requires someone with strong attention to detail who excels in financial analysis, reconciliations, and ensuring the accuracy of financial statements. If you thrive in a dynamic environment and have excellent problem-solving skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounts payable and accounts receivable processes to ensure timely and accurate transactions.</p><p>• Prepare and post journal entries to maintain precise financial records.</p><p>• Generate comprehensive financial statements and review balance sheet accounts for discrepancies.</p><p>• Conduct variance analysis to identify trends and investigate results for actionable insights.</p><p>• Perform reconciliations and resolve discrepancies in balance sheet accounts.</p><p>• Take ownership of month-end close processes to ensure compliance and accuracy.</p><p>• Independently review financial statements and provide detailed analysis.</p><p>• Lead special projects related to financial operations and reporting.</p><p>• Utilize multiple financial software systems effectively to support accounting tasks.</p><p>• Collaborate with team members and stakeholders to improve financial processes.</p>
<p>We are looking for a proactive and driven Project Manager to join our clients team in Sunapee, New Hampshire. In this role, you will collaborate closely with the General Manager to oversee various aspects of daily operations and ensure the successful execution of projects from initial planning through completion. This position requires someone with strong communication skills, a collaborative mindset, and the ability to travel extensively.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate project planning, execution, and completion, ensuring all phases are managed effectively.</p><p>• Conduct site visits to oversee installations and ensure quality standards are met.</p><p>• Provide exceptional post-sale customer service, addressing client needs and resolving issues promptly.</p><p>• Travel extensively to customer locations to support field sales and project implementations.</p><p>• Manage time efficiently to balance multiple priorities, including planning, communication, and leadership tasks.</p><p>• Utilize mechanical knowledge to troubleshoot and maintain equipment systems.</p><p>• Assist with processing equipment orders, installations, and seasonal maintenance needs.</p><p>• Deliver technical support and troubleshooting for US-based equipment systems.</p><p>• Collaborate with the team to enhance operational efficiency and provide input for continuous improvement.</p><p>• Ensure all duties align with company standards and may occasionally take on additional responsibilities as needed.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Concord, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support. This position offers an excellent opportunity to work in a dynamic environment and contribute to the overall efficiency of the office.<br><br>Responsibilities:<br>• Welcome guests, clients, and vendors with a friendly and detail-oriented demeanor, ensuring a positive experience.<br>• Coordinate the scheduling and preparation of conference rooms for meetings and events.<br>• Answer and manage incoming calls through a multi-line phone system, directing inquiries and taking detailed messages when necessary.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Provide administrative support, including filing, data entry, and handling correspondence.<br>• Assist office staff with various tasks, ensuring seamless operations.<br>• Safeguard confidential information and adhere to privacy protocols.<br>• Handle inbound calls efficiently, offering assistance and transferring calls appropriately.<br>• Collaborate with team members to address office needs and improve workflows.
We are looking for a detail-oriented Legal Billing Specialist to join our team in Manchester, New Hampshire. This role involves managing the preparation, review, and submission of client invoices while ensuring accuracy, compliance with billing guidelines, and adherence to firm policies. The ideal candidate will collaborate with attorneys, legal assistants, and finance personnel to support efficient billing operations and maintain confidentiality.<br><br>Responsibilities:<br>• Prepare, review, and process client invoices on a monthly and ad hoc basis for assigned attorneys and practice groups.<br>• Ensure all invoices meet client-specific billing guidelines, engagement terms, and firm policies.<br>• Collaborate with attorneys and legal staff to edit and finalize pre-bills.<br>• Submit invoices using electronic billing platforms such as Legal Tracker, CounselLink, and TyMetrix.<br>• Monitor invoice statuses, addressing rejections, reductions, and appeals as needed.<br>• Investigate and resolve billing discrepancies, including write-offs and adjustments.<br>• Handle special billing requests, alternative fee arrangements, and customized client formats.<br>• Assist with month-end and year-end billing processes, including related reporting.<br>• Maintain confidentiality of both client and firm financial data.<br>• Support additional accounting tasks and initiatives as required.
<p>We are looking for a detail-oriented Data Entry Clerk in Nashua, New Hampshire. In this role, you will play a key part in supporting accounts receivable operations by accurately processing and posting payments. This is a Contract to permanent position ideal for candidates who thrive in a structured, fast-paced environment and have strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and post payments, including checks, electronic transfers, and credit card transactions, to designated accounts.</p><p>• Perform precise data entry tasks using a 10-key system to update payment and account details.</p><p>• Maintain comprehensive and well-organized records of payment transactions for reconciliation and reporting purposes.</p><p>• Collaborate with team members to investigate and resolve discrepancies or issues related to payment postings.</p><p>• Follow established procedures to ensure compliance and accuracy within accounts receivable processes.</p><p>• Utilize Microsoft Excel to manage and analyze payment data efficiently.</p><p>• Organize and file financial documents to facilitate easy access and secure storage.</p><p>• Operate scanning equipment to digitize records and improve accessibility.</p><p>• Communicate effectively with internal teams to support seamless operations.</p>
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Leominster, Massachusetts. In this role, you will play a key part in maintaining financial accuracy and ensuring compliance with industry standards. If you enjoy collaborating with cross-functional teams and have a strong background in accounting processes, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Prepare and review journal entries, account reconciliations, and detailed supporting schedules to ensure accurate financial reporting.<br>• Analyze and produce financial statements in compliance with organizational standards and regulations.<br>• Monitor and maintain the integrity of the General Ledger by identifying and resolving discrepancies.<br>• Collaborate on annual audits, tax filings, and regulatory compliance tasks to meet required deadlines.<br>• Work closely with FP&A and operations teams to evaluate financial trends and variances.<br>• Develop and enhance accounting policies, procedures, and internal controls to improve efficiency.<br>• Contribute to special projects such as system implementations and automation initiatives to streamline processes.<br>• Support merger and acquisition activities, including integration efforts and due diligence reviews.
<p>We are seeking a detail-oriented Payroll Specialist to manage accurate and timely payroll processing for multiple employee groups. This role plays a key part in ensuring compliance with local, state, and federal regulations while maintaining precise payroll, benefits, and leave records. The Payroll Specialist will be responsible for administering deductions such as taxes, insurance premiums, and retirement contributions; generating and submitting required payroll reports; and tracking employee leave accruals and usage. This position also supports benefits administration including enrollments, updates, and terminations, and partners closely with Human Resources, Finance, and other internal teams to ensure seamless payroll and benefits operations. The ideal candidate is comfortable working with payroll systems, adapting to new technologies, applying pay agreements and differentials accurately, and assisting with multi-state payroll processing when needed.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a detail-oriented Entry Level Accountant to join our team in Nashua, New Hampshire. In this role, you will play a pivotal part in ensuring compliance, maintaining accurate financial records, and supporting project documentation processes. This position is perfect for someone eager to grow their accounting career while contributing to a collaborative and organized environment.<br><br>Responsibilities:<br>• Manage subcontractor compliance documentation, including verifying certificates of insurance, W-9s, contracts, lien waivers, and licenses.<br>• Conduct thorough reviews of documentation to ensure accuracy and completeness before projects commence and throughout their lifecycle.<br>• Track expiration dates for compliance documents and proactively communicate with subcontractors to maintain up-to-date records.<br>• Provide administrative support to project managers, particularly in contract management and compliance reporting.<br>• Organize and maintain both digital and physical records following company policies and procedures.<br>• Collaborate with accounting and legal teams to address any documentation or compliance-related concerns.<br>• Assist in audit preparation by ensuring all records align with internal controls and compliance standards.
<p>We are looking for a detail-oriented and adaptable HR/Office Assistant to join our team onsite in Ayer, Massachusetts. This is a long-term contract position offering an excellent opportunity to support HR operations and office management while enhancing your attention to detail. The ideal candidate will be proactive, empathetic, and comfortable handling a variety of responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office supplies by monitoring inventory levels and placing orders as needed.</p><p>• Coordinate the scheduling of meetings and conference rooms to ensure seamless operations.</p><p>• Serve as a backup for HR and payroll tasks, including reviewing timecards and utilizing HRIS platforms.</p><p>• Assist with scheduling interviews, onboarding calls, and creating employee badges.</p><p>• Collaborate with external vendors and oversee facilities management tasks, such as supply deliveries and cleaning services.</p><p>• Use Microsoft PowerPoint to create marketing boards and presentations for internal communications.</p><p>• Maintain SharePoint and other document management systems for efficient record-keeping.</p><p>• Respond to employee feedback and provide approachable, empathetic support to team members.</p><p>• Help arrange travel bookings, catering, and conference calls when needed.</p>
<p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>We are looking for an experienced Accounting & Admin Manager for an onsite position in Turners Falls, Massachusetts. In this role, you will assist with financial operations and human resources, ensuring compliance and efficiency across the organization. This is a long-term contract position ideal for someone with a keen attention to detail and a strong background in accounting and human resources.</p><p><br></p><p>Responsibilities:</p><p>• Assist with month-end close processes, ensuring accuracy and timely reporting and other general accounting as needed</p><p>• Assist with Payroll preparation as needed.</p><p>• Prepare and analyze financial statements, ensuring compliance with industry standards.</p><p>• Reconcile accounts and review journal entries to maintain accurate financial data.</p><p>• Coordinate employee onboarding processes, including benefit enrollment and orientation.</p><p>• Manage compensation and benefits programs to support employee satisfaction.</p><p>• Develop and update the employee handbook to align with organizational policies.</p><p>• Handle accounts payable operations, ensuring efficient payment processes.</p><p>• Ensure full compliance with regulatory requirements (EEO/AA/FMLA, ADA etc.)</p><p>• Monitor employee performance and provide support for skill development initiatives.</p><p>• Collaborate with leadership and and support organizational growth.</p>
<p><strong>Security Engineer – Manchester, NH</strong></p><p>We’re seeking a Security Engineer to join an established team. This role is ideal for someone who enjoys solving complex technical challenges, strengthening security posture, and working across infrastructure and networking environments.</p><p>Past experience as a Systems Engineer or Network Engineer is preferred.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Implement and maintain security controls across network and virtualized environments</li><li>Monitor, troubleshoot, and respond to security events</li><li>Collaborate with IT teams to harden systems, enforce policies, and support compliance initiatives</li></ul><p><strong>Required Skills:</strong></p><ul><li>Strong networking experience (firewalls, routing, switching, VLANs)</li><li>Hands-on VMware experience (ESXi, vCenter, virtualization security best practices)</li><li>Understanding of security frameworks and common threat vectors</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Experience with SIEM tools, IDS/IPS, or endpoint protection platforms</li><li>Security certifications (Security+, CEH, CISSP, etc.)</li></ul><p>If you're looking for an opportunity to make a direct impact and work with modern infrastructure, we'd love to hear from you.</p>
We are looking for an experienced Controller to join our team on a contract basis in Concord, New Hampshire. This role requires a detail-oriented individual with expertise in document management and financial operations, particularly within non-profit organizations. The ideal candidate will have a strong background in accounting processes, grant management, and month-end closing activities.<br><br>Responsibilities:<br>• Manage and oversee document control processes, ensuring accuracy and organization of all scanned and compiled documents.<br>• Perform document scanning and file management tasks to maintain a streamlined and accessible record system.<br>• Compile and maintain financial documents and reports, adhering to compliance standards and organizational requirements.<br>• Lead month-end close procedures, including reconciliation of accounts and preparation of financial statements.<br>• Handle grant management activities, including budget tracking, reporting, and compliance with funding requirements.<br>• Support non-profit accounting operations by reviewing transactions and maintaining accurate financial records.<br>• Collaborate with team members to address discrepancies and enhance operational efficiency.<br>• Ensure adherence to regulatory guidelines and internal policies in all financial and document-related processes.<br>• Provide insights and recommendations for improving document workflows and financial practices.<br>• Assist in audits and reviews by preparing necessary documentation and reports.
<p>For consideration, please reach out to <strong>Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <em><u>Connect with me on LinkedIn</u></em> at Jennifer Lavoie.</p><p><br></p><p>If you are currently working with a Robert Half recruiter, please reach out to them.</p><p><br></p><p>Robert Half is looking for a Senior Accountant to join our client in Concord area. In this Sr. Accountant role, you will collaborate closely with the Controller to manage essential accounting functions such as payroll, accounts payable and receivable, general ledger activities, budgeting, and full month end close activates. This Sr. Accountant position also entails preparing detailed financial reports, ensuring compliance with accounting standards, and supporting organizational objectives through accurate financial analysis.</p><p><br></p><p><strong>Responsibilities for the Sr. Accountant:</strong></p><p>• Prepare and reconcile financial records, including payroll, cash disbursements, credit card transactions, and journal entries, while managing month-end close processes.</p><p>• Oversee accounts payable functions to ensure timely and accurate processing of invoices.</p><p>• Provide guidance to staff on timekeeping policies and procedures.</p><p>• Generate and analyze financial statements, grant reports, and other ad hoc reports to support organizational decision-making.</p><p>• Assist with annual audit preparations, including documentation, reconciliations, and collaborating with auditors.</p><p>• Review, monitor, and ensure compliance with grant submission deadlines and reporting requirements.</p><p>• Lead monthly meetings with departments to review budgets versus actuals and provide financial forecasting.</p><p>• Continuously evaluate and implement improvements to accounting policies, internal controls, and system procedures.</p>
<p>Message Casey Wiggin on LI if you're interested!!</p><p><br></p><p>We are looking for an experienced Accountant to join our team in Contoocook, New Hampshire. This role involves overseeing the financial operations of a growing business, ensuring accurate bookkeeping and timely reporting. The ideal candidate will bring expertise in managing accounting processes and a strong ability to handle financial analysis and reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting activities and oversee the month-end close process to ensure accuracy in financial reporting.</p><p>• Prepare and review journal entries, ensuring compliance with accounting standards.</p><p>• Reconcile accounts, including inventory and bank accounts, to maintain accurate financial records.</p><p>• Generate financial statements to provide insights into the company’s performance.</p><p>• Handle pricing and inventory reconciliation to support business operations.</p><p>• Supervise accounts payable (AP) and accounts receivable (AR) processes for efficient cash flow management.</p><p>• Oversee automated payroll processing and ensure timely disbursement.</p><p>• Collaborate with external accounting firms for annual audits and reviews.</p><p>• Provide recommendations for improving financial systems and processes.</p><p>• Support the business owner by taking over bookkeeping responsibilities previously managed within the family.</p>
Technical Support Team Lead<br>Location: Auburn, NH<br>Level: Experienced / Non‑Manager<br>Overview<br>The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments.<br>The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution.<br>Key Responsibilities<br><br>Support daily management of support operations, including ticket queues, monitoring tasks, and incident response.<br>Provide operational leadership to ensure work is prioritized in line with SLAs and business needs.<br>Serve as a primary escalation point for high‑priority or high‑impact customer issues.<br>Monitor SLA compliance, response times, and overall support quality.<br>Coordinate workload distribution and coverage during business hours and critical events.<br>Provide direction, guidance, and mentoring to support team members.<br>Track and manage critical customer issues through resolution, including communication and follow‑up.<br>Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution.<br>Assist with refining and documenting support processes, workflows, and operational standards.<br>Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues.<br>Participate in post‑incident reviews and help identify corrective and preventative actions.<br>Ensure customer communications are clear, timely, and consistent.<br>Handle customer data, including PII, with appropriate security practices.<br>Work additional hours as needed to support SLA‑driven or time‑sensitive events.<br><br>Requirements<br><br>Degree in Computer Science, IT, Engineering, or equivalent experience.<br>5+ years in technical support, NOC operations, or software support.<br>Experience in a lead, senior, or acting supervisory capacity within a support organization.<br>Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization.<br>Working knowledge of networking concepts, Linux systems, and software support workflows.<br>Proven ability to make operational decisions without direct managerial authority.<br>Strong organizational skills and ability to manage competing priorities.<br>Excellent verbal and written communication.<br>Ability to work independently while aligning with leadership direction.<br>High degree of flexibility and stress tolerance.
<p>Our company is seeking an experienced and hands-on Accounting Manager for a contract assignment in Fitchburg, MA. The ideal candidate will have at least 5 years of progressive accounting experience, including a strong background in the higher education industry. This is a fully on-site role, and we’re looking for someone who thrives on face-to-face collaboration and is ready to hit the ground running.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee day-to-day accounting operations, including general ledger, month-end close, and financial reporting</li><li>Manage accounts payable, accounts receivable, and payroll processes</li><li>Ensure compliance with GAAP and relevant regulatory requirements, including those specific to higher education</li><li>Develop, implement, and maintain effective internal controls</li><li>Prepare budget reports and support forecasting and audit processes</li><li>Mentor and guide junior accounting staff</li><li>Act as a key liaison with external auditors and other stakeholders</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented Tax Staff member in the Northampton area! This role offers an opportunity to engage in diverse tax preparation and research tasks while building meaningful client relationships and contributing to the development of staff expertise. If you thrive in a dynamic environment and have a passion for delivering high-quality tax services, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare comprehensive federal and state tax returns for individuals, corporations, partnerships, and trusts.</p><p>• Conduct in-depth research and analysis on complex tax matters to provide accurate solutions.</p><p>• Manage and prioritize multiple projects to ensure timely completion while maintaining high standards.</p><p>• Build strong client relationships through proactive communication and reliable service.</p><p>• Mentor and guide entry-level staff, fostering their growth and skill development.</p><p>• Delegate tasks effectively to team members and oversee their progress to ensure successful outcomes.</p><p>• Stay updated on tax regulations and industry trends to enhance knowledge and performance.</p><p>• Collaborate with team members to ensure seamless workflow and project execution.</p>
<p>We are looking for a detail-oriented Part-time Billing Clerk in Goffstown, New Hampshire. In this long-term contract position, you will play a key role in managing customer accounts, ensuring financial accuracy, and maintaining smooth billing operations. This opportunity is perfect for someone with experience in accounts receivable and billing functions who is comfortable working with computerized systems like QuickBooks. This role will start as part-time, 20 hours/week, and has potential to become full-time hours once ramped up!</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute invoices, bills, and other financial documents using manual or electronic systems.</p><p>• Process customer payments in accounts receivable systems to accurately update account balances.</p><p>• Cross-check sales orders with shipping records to confirm accurate billing for purchased or transferred items.</p><p>• Utilize electronic billing systems and database software to identify and correct financial discrepancies.</p><p>• Prepare invoices for mailing, applying discounts or special rates where applicable.</p><p>• Reconcile account records to ensure consistency and accuracy in financial reporting.</p><p>• Compile inventory data and account reports to maintain up-to-date financial records.</p><p>• Operate database tools to review and adjust billing information as needed.</p>