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4 results for Erp Systems Analyst in Kalamazoo, MI

Help Desk Analyst

Kalamazoo, MI
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges. Responsibilities:• Diagnose and resolve basic IT issues, ensuring minimal disruption to operations.• Configure and image PCs and laptops to meet organizational standards.• Set up and maintain workstations, ensuring optimal functionality.• Install and connect printers and other hardware devices to the network.• Perform basic troubleshooting of hardware and software concerns.• Upgrade and maintain hardware components to enhance performance.• Assist with software installations, updates, and problem resolution.• Provide technical support in a data center environment.• Address and resolve workstation hardware issues efficiently.• Document and report technical problems and resolutions for future reference.
2026-04-07T00:00:00Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-05-01T00:00:00Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Temporary to Hire
23 - 28 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access. Responsibilities: • Provide Tier 1 support for hardware, software, and user inquiries, resolving issues efficiently and escalating complex problems when necessary. • Manage and troubleshoot user accounts and permissions within Active Directory. • Configure and maintain Windows 10/11 operating systems and associated applications. • Monitor and respond to incoming service desk tickets, ensuring timely resolution and user satisfaction. • Clearly explain technical solutions to non-technical users to facilitate understanding and resolution. • Oversee daily help desk operations, including triaging and routing support requests. • Follow up with users to confirm that issues have been resolved to their satisfaction. • Maintain up-to-date knowledge of system functionality, navigation, and processes. • Perform additional technical support duties as assigned, ensuring the overall reliability of IT services.
2026-04-08T00:00:00Z

Sr. Pricing Analyst

Zeeland, MI
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for an experienced Sr. Pricing Analyst to shape data-driven pricing strategies for a manufacturing organization in Zeeland, Michigan. This role focuses on evaluating product, customer, and cost information to improve profitability while preserving market competitiveness. The ideal candidate will work closely with commercial and operational partners to build pricing frameworks, assess performance, and guide strategic decisions across product lines and customer segments. Responsibilities: • Examine revenue, cost, and margin trends to uncover pricing opportunities, assess risk, and support broader pricing strategy development. • Build and refine pricing structures such as list prices, discount logic, and value-oriented approaches that align with business goals. • Develop segmentation-based pricing models that account for customer type, product category, and regional factors. • Partner with sales, finance, marketing, and product teams to launch targeted pricing strategies and improve commercial performance. • Evaluate price realization, elasticity, and profitability results to recommend actions that strengthen revenue and margin outcomes. • Model potential pricing changes, including fee updates and discount adjustments, to estimate business impact and support decision-making. • Maintain accurate pricing data, including price tables and customer segmentation details, within core business systems and resolve inconsistencies proactively. • Work with IT and system stakeholders to improve pricing workflows, increase automation, and support future pricing capabilities. • Present pricing recommendations and supporting analysis to leadership while promoting consistent standards and best practices across the organization.
2026-05-04T00:00:00Z