548 Results for Customer Success Specialist Jobs in Jserrors

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Customer Success Specialist

Draper, UT
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
We are looking for a Customer Success Specialist to support clients from our Draper, Utah location in a fast-paced Contract role. This position focuses on delivering responsive service, resolving customer concerns efficiently, and creating positive experiences across phone and email channels. The ideal candidate is comfortable managing several browser-based tools at once while helping customers troubleshoot service-related issues with professionalism and care. Responsibilities: • Respond to customer inquiries through inbound calls and email while providing timely, solution-focused support. • Guide customers through account or service concerns and deliver clear updates to ensure a positive overall experience. • Investigate connectivity-related problems and help users resolve issues by walking them through practical troubleshooting steps. • Navigate multiple browser windows and internal systems efficiently to document interactions and access the information needed to assist customers. • Maintain accurate records of customer communications, follow-up actions, and case details within support platforms. • Work collaboratively with internal teams when issues require additional review or escalation to achieve prompt resolution. • Promote strong customer relationships by communicating clearly, setting expectations, and following through on commitments.
2026-10-19T17:28:44Z

Customer Success Specialist

Irving, TX
onsite
Temporary to Hire
22.98 - 26.61 USD / Hourly
We are seeking a Commercial Support Specialist to join our team in Irving, Texas on a contract basis with the potential to become permanent. This position supports senior leaders while helping keep customer-facing and operational activities organized, responsive, and on schedule. The ideal candidate is highly organized, communicative, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Executive & Administrative Support Provide high-level administrative support to senior leadership Manage complex executive calendars and coordinate meetings across multiple time zones Arrange domestic and international travel, accommodations, and visa requirements Process expense reports and invoices using internal systems Prepare reports, presentations, correspondence, and executive communications Coordinate meetings, prepare agendas, take minutes, and track follow-up items Arrange conference rooms, catering, and refreshments for meetings Assist with office activities, team-building events, and company celebrations Provide backup support for senior Executive Assistants as needed Project Coordination & Strategic Support Assist with project coordination, including tracking deadlines and deliverables Monitor project progress and provide updates to senior leadership Partner with cross-functional teams to gather information and keep initiatives on track Attend strategic planning meetings, take detailed notes, and organize key information Follow up on action items and communicate updates to stakeholders Support leadership with special projects and strategic business initiatives Communication & Relationship Management Draft, proofread, and edit executive emails, reports, proposals, and presentations Serve as a liaison between senior leadership and internal teams Communicate professionally with executives, employees, and external partners Handle confidential information with discretion and professionalism Contribute to a positive and collaborative office culture What We’re Looking For Strong administrative and organizational skills Experience supporting senior leaders or executives Ability to manage multiple priorities and meet deadlines Excellent written and verbal communication skills Strong attention to detail and follow-through Professionalism, discretion, and sound judgment Comfort working in a fast-paced, team-oriented environment
2026-10-29T15:58:45Z

Customer Success Specialist

Metairie, LA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards. Responsibilities: • Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule. • Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions. • Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types. • Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing. • Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing. • Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution. • Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency. • Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency. • Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements. • Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
2026-10-30T20:53:47Z

Client Success Specialist

San Diego, CA
remote
Temporary / Contract
24.00 - 25.00 USD / Hourly
About the OpportunityOur client in the financial services industry is seeking a customer-focused and detail-oriented Client Success Specialist to join their team. This individual will serve as a primary point of contact for clients, helping build strong relationships, ensure a positive client experience, and support the successful delivery of financial services and solutions.The ideal candidate is proactive, organized, and comfortable managing multiple client requests in a fast-paced environment. This is an excellent opportunity for someone who enjoys relationship management, problem-solving, and providing exceptional service.Key Responsibilities<ul><li>Serve as a primary point of contact for client inquiries, providing timely, professional, and accurate responses.</li><li>Build and maintain strong client relationships to support satisfaction, engagement, and long-term retention.</li><li>Assist clients with account-related questions, service requests, documentation, and general inquiries.</li><li>Proactively follow up with clients to ensure requests are resolved and expectations are met.</li><li>Coordinate with internal teams to address client needs, troubleshoot issues, and facilitate efficient service delivery.</li><li>Maintain accurate client records, account information, and communication notes within internal systems or CRM platforms.</li><li>Monitor outstanding requests and manage competing priorities to ensure timely resolution.</li><li>Identify opportunities to improve the client experience, streamline processes, and enhance service quality.</li><li>Handle confidential financial and client information with discretion and in accordance with company policies and procedures.</li><li>Support client onboarding, account maintenance, and other administrative processes as needed.</li></ul>
2026-10-23T17:28:43Z

Customer Success Specialist

Rayville, LA
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Customer Success Specialist to support commercial lending operations in Rayville, Louisiana. This contract opportunity with permanent potential is ideal for someone who can manage documentation with precision, coordinate effectively across teams, and help ensure commercial loan files are complete, compliant, and ready for closing. The person in this role will contribute to accurate loan package preparation, documentation review, and due diligence activities tied to commercial and real estate lending. Responsibilities:• Prepare commercial loan and collateral documentation for a variety of lending transactions while maintaining alignment with bank standards and applicable legal requirements.• Review participation loan files for both purchased and sold transactions to confirm completeness, accuracy, and proper execution.• Examine existing loan and collateral records during renewals or new originations to identify and resolve documentation issues tied to previously pledged assets.• Coordinate with attorneys and other external partners when legal support is needed to move commercial loan closings forward.• Gather and evaluate pre-closing materials such as approval records, borrower organizational documents, lien search results, title work, insurance coverage, flood compliance items, environmental reports, and appraisal documentation.• Verify that borrower authority, collateral protection, lien position, and underwriting support meet internal policy expectations before closing.• Support secondary quality reviews of loan packages to reduce documentation errors and strengthen file accuracy prior to finalization.• Work closely with lending and documentation staff to assist with due diligence efforts and the preparation of complete commercial loan files.
2026-10-05T14:13:45Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T12:53:41Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T19:48:43Z

Web Content Specialist

Coppell, TX
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are partnering with a growing technology company to identify a Web Support Specialist who will serve as the primary point of contact for clients following website launch. This role combines website support, client services, and account management responsibilities and is ideal for someone who enjoys helping people while managing and maintaining websites. Key Responsibilities:<ol><li>Serve as the primary contact for client website requests, updates, and support needs.</li><li>Manage website content changes, maintenance requests, and ongoing updates.</li><li>Troubleshoot website issues and coordinate with developers when technical support is needed.</li><li>Track, prioritize, and resolve client requests in a timely manner.</li><li>Build strong client relationships through exceptional service and communication.</li><li>Ensure website updates are completed accurately and efficiently.</li><li>Document support requests, resolutions, and recurring issues.</li><li>Help drive a positive client experience throughout the support lifecycle.</li></ol>
2026-10-28T16:38:46Z

Customer Experience Specialist

Chester, VA
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Customer Experience Specialist to support customers from our location through timely, detail-focused service across phone and email channels. This Long-term Contract position is ideal for someone who enjoys resolving service issues, guiding customers through order-related questions, and creating a positive experience with every interaction. The role requires strong attention to detail, comfort working across multiple browser-based systems, and the ability to troubleshoot connectivity concerns while maintaining accurate records. Responsibilities: • Respond to customer inquiries by phone and email with a courteous, solutions-focused approach. • Assist customers with order entry, updates, and follow-up communication to ensure requests are handled accurately. • Investigate and resolve connectivity-related issues by gathering details and guiding customers through appropriate next steps. • Navigate multiple browser-based tools and internal systems to access information and document interactions efficiently. • Maintain clear and complete records of customer contacts, issues, and resolutions for ongoing service continuity. • Support customer success by identifying needs, answering product or service questions, and helping drive positive outcomes.
2026-10-30T19:58:43Z

Customer Experience Specialist

Seattle, WA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer. Responsibilities: • Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service. • Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations. • Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary. • Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance. • Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving. • Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently. • Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.
2026-10-31T00:28:48Z

Customer Experience Specialist

Lansing, MI
onsite
Temporary to Hire
17.00 - 18.00 USD / Hourly
We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm. Shifts will vary, 40/hours a week. Responsibilities:• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.• Handle lost-and-found intake and release activities in accordance with established organizational procedures.• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.
2026-10-05T19:03:48Z

Call Center Specialist

Pennsauken, NJ
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.<ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
2026-10-22T20:33:44Z

Exception Services Specialist

Novato, CA
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
We are looking for an Exception Services Specialist to support banking operations by handling transaction and account items that require manual review and follow-up. This Long-term Contract position is based in Novato, California, and is ideal for someone who can investigate discrepancies, coordinate with internal teams, and maintain accurate processing in a regulated financial services environment. The role requires sound judgment, strong attention to detail, and the ability to keep exception workflows moving efficiently while delivering dependable internal customer support. Responsibilities: • Review exception queues each day, investigate suspended or rejected items, and complete the steps needed to bring transactions to resolution. • Research account variances, posting issues, and balance discrepancies by examining records, identifying root causes, and applying appropriate corrections. • Process exception-related work across banking activities such as checks, wire transfers, deposits, loan items, and other transactions that fall outside standard handling. • Partner with branches and internal support teams to gather missing details, clarify documentation, and resolve outstanding issues in a timely manner. • Detect input or processing inaccuracies, make updates when appropriate, and help prevent repeat issues through careful review of transaction data. • Record findings, actions, and outcomes clearly so that each case is documented accurately and meets audit and compliance expectations. • Escalate high-risk or complex matters when approvals or additional review are needed to ensure proper handling. • Support service quality by responding to internal inquiries, assisting with banking transaction questions, and communicating through email and other business channels. • Use multiple browser-based systems and banking platforms to track cases, verify information, and maintain productivity across concurrent tasks.
2026-10-09T22:28:49Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800. Responsibilities:• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.• Enter and maintain accurate information in internal records and tracking systems.• Speak with clients to gather feedback and complete surveys in a respectful and organized way.• Support administrative activities tied to human services programs, including document handling and routine office tasks.• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.• Work closely with team members and partner programs to ensure responsive service for a diverse population.
2026-10-28T00:38:43Z

Senior Client Services Specialist

Irving, TX
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations. Responsibilities: • Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle. • Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction. • Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience. • Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution. • Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees. • Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships. • Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements. • Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
2026-10-19T13:13:44Z

Billing/Collections Manager

Kansas City, MO
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for a Billing/Collections Manager to oversee invoicing and accounts receivable activities for our Kansas City, Missouri team. This role is responsible for keeping billing operations accurate, timely, and well organized while supporting healthy cash flow and dependable financial reporting. The ideal candidate brings strong analytical skills, a detail-oriented approach, and the ability to work across departments to resolve billing issues and improve day-to-day processes. Responsibilities: • Lead the end-to-end invoicing process, ensuring customer bills are issued correctly and in alignment with contract terms and established schedules. • Examine billing records for completeness and accuracy, addressing discrepancies before invoices are finalized and sent to customers. • Manage account corrections by preparing credit memos, billing adjustments, and revised invoices when needed. • Track outstanding receivables, follow up on overdue accounts, and escalate collection concerns in accordance with company guidelines. • Post and apply incoming payments promptly, then reconcile receipts against open balances while researching unapplied or incorrectly posted cash. • Work closely with Sales, Customer Success, and Operations to resolve customer account questions and remove obstacles affecting payment or billing accuracy. • Support month-end accounting activities tied to accounts receivable and revenue by maintaining reliable records and meeting reporting deadlines. • Identify patterns in billing issues, contract setup concerns, or revenue-impacting discrepancies and recommend practical solutions. • Strengthen internal controls by documenting procedures, maintaining organized records, and contributing to process improvement and special projects.
2026-10-28T14:48:44Z

Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-10-13T20:53:43Z

Customer Account Specialist

Canonsburg, PA
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.What You'll Do<ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul>Growth OpportunitySuccessful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:<ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul>
2026-10-08T16:33:47Z

Customer Experience Specialist

Irmo, SC
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a 60-day pilot project in Irmo, South Carolina. This role is ideal for someone who excels at customer outreach, appointment coordination, and delivering responsive service in a fast-paced technology environment. The position offers an opportunity to contribute immediately while helping strengthen client engagement and business development efforts. Responsibilities: • Reach out to prospective and existing customers to introduce services, spark interest, and encourage meaningful engagement • Schedule meetings and follow-up conversations for the sales team by managing outreach activity across phone and email channels • Deliver attentive customer support by answering inquiries, addressing service concerns, and guiding contacts toward appropriate solutions • Track interactions, outcomes, and next steps accurately while working across multiple browser-based systems and tools • Identify customer connectivity-related issues and communicate details clearly to support efficient resolution • Maintain consistent follow-up with leads and customers to improve response rates and strengthen overall experience • Collaborate with internal team members to support pilot program goals, share feedback, and highlight trends from customer interactions
2026-10-20T14:18:44Z

Customer Service Specialist

Wilmington, MA
onsite
Permanent / Full Time
55000.00 - 73000.00 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-22T13:38:44Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-10-26T17:33:43Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-19T15:23:44Z

Digital Design & Research Specialist

Miami, FL
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Digital Design & Research Specialist to help create intuitive, engaging, and user-centered digital experiences across web, mobile, and emerging digital platforms. This role combines user research, customer insights, interaction design, and visual design to help organizations better understand their audiences and deliver exceptional digital products.The ideal candidate is naturally curious, data-driven, and passionate about solving complex business challenges through thoughtful design and research. You'll collaborate closely with cross-functional teams including product managers, developers, marketing professionals, and business stakeholders to transform user needs into impactful digital solutions.Key Responsibilities<ul><li>Conduct user research through interviews, surveys, usability testing, focus groups, and competitive analysis.</li><li>Gather and analyze qualitative and quantitative data to identify user behaviors, needs, pain points, and opportunities.</li><li>Create personas, customer journey maps, user flows, wireframes, and interactive prototypes.</li><li>Design intuitive and visually compelling user experiences for websites, applications, and digital products.</li><li>Develop user interface concepts that align with brand standards and accessibility best practices.</li><li>Present research findings and design recommendations to stakeholders and project teams.</li><li>Collaborate with developers to ensure accurate implementation of approved designs.</li><li>Participate in design reviews, brainstorming sessions, and strategic planning initiatives.</li><li>Advocate for user-centered design principles throughout project lifecycles.</li><li>Stay current on emerging design trends, technologies, and digital best practices.</li></ul>
2026-10-29T19:38:46Z

Direct Sales Representative – Healthcare

South Jordan, UT
remote
Permanent / Full Time
110000.00 - 150000.00 USD / Yearly
We are looking for an accomplished sales specialist to drive new business growth within the healthcare sector. This position is ideal for someone who understands clinical environments and can translate worker safety challenges into meaningful technology solutions for healthcare organizations. The role focuses on developing relationships, leading consultative sales conversations, and closing opportunities across home health, hospital, and behavioral health settings. Responsibilities:• Drive new business development by identifying, engaging, and converting healthcare organizations into clients across home health, hospital, and behavioral health segments.• Manage the entire sales process from initial outreach through contract execution, including discovery meetings, solution presentations, proposal development, and negotiations.• Build a strong pipeline of sales opportunities with an emphasis on expanding market presence and securing new customer accounts.• Lead consultative discussions to uncover worker safety needs and align solution capabilities with each organization's operational and compliance priorities.• Work closely with cross-functional partners in marketing, product, and customer success to support smooth implementation and encourage long-term account value.• Maintain accurate sales activity records and revenue projections using CRM and related sales tools to support leadership visibility and planning.• Represent the company at healthcare industry events, conferences, and networking opportunities to strengthen brand awareness and generate leads.• Monitor healthcare regulations, accreditation expectations, and workplace safety requirements that influence customer decisions and sales strategy.• Share field insights and market feedback with leadership to help refine go-to-market plans and overall sales direction.
2026-10-23T15:54:06Z

Accounts Receivable Supervisor/Manager

Bloomington, MN
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables performance and strengthen cash flow outcomes in Bloomington, Minnesota. This role will guide collection strategy, oversee forecasting and reporting, and help resolve complex customer account matters through close partnership with internal teams. The ideal candidate brings strong operational leadership, a data-driven mindset, and the ability to improve processes while maintaining a high standard of customer care and compliance. Responsibilities:• Lead the accounts receivable and collections function by establishing effective approaches that improve recovery rates and reduce overdue balances.• Track collection performance through key metrics, analyze patterns and risks, and provide leadership with actionable reporting and recommendations.• Investigate gaps in results using root-cause analysis to separate internal execution issues from customer payment behavior, timing factors, and other external influences.• Drive operational improvements by refining workflows, applying continuous improvement methods, and introducing automation where it adds value.• Manage relationships with external collection and credit partners, including third-party service providers, to support efficient and consistent outcomes.• Oversee customer communications related to outstanding balances, ensuring interactions remain clear, respectful, and solution-oriented.• Handle escalated account situations and collaborate with teams such as Sales, Customer Success, and Legal to address disputes, holds, and other sensitive issues.• Own short- and long-range cash forecasting for receivables by developing assumptions, evaluating risks and opportunities, and improving forecast accuracy through variance analysis.• Maintain audit-ready documentation, support internal control testing, and review new account setups with a focus on credit exposure and risk mitigation.• Lead, coach, and develop team members through clear performance expectations, ongoing feedback, and talent-building initiatives that support long-term growth.
2026-10-29T20:13:45Z

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