28 Results for File Clerk Jobs in Jersey City, NJ

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Records Clerk

Plainview, NY
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a detail-oriented Records Clerk to support a long-term contract assignment. In this role, you will help maintain organized physical and digital records while ensuring documentation is handled in line with company retention standards. This position is well suited to someone who is comfortable working with files, technology, and repetitive processes that require accuracy. You will play an important part in preparing records for storage, retrieval, and proper disposition. Responsibilities:• Organize and sort physical records to support document cleanup efforts and ensure compliance with established retention guidelines.• Scan and upload file materials into the company’s digital records platform with a strong focus on completeness and accuracy.• Locate requested files and prepare document batches for transfer to an offsite storage facility.• Review loan identifiers and related documentation in the paperless system before records are archived.• Identify and pull eligible files for secure destruction according to retention schedules and internal procedures.• Maintain orderly paper filing systems across the office to improve accessibility and record control.• Check files for accuracy, completeness, and proper labeling before storage or disposal actions are completed.• Keep record inventories and supporting documentation organized so information can be retrieved efficiently when needed.
2026-10-14T16:43:44Z

Data Entry Clerk

Norwalk, CT
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk to support accurate recordkeeping for a Contract position based in Norwalk, Connecticut. In this role, you will help maintain reliable data by reviewing information carefully, updating records, and organizing digital files for easy access. The ideal candidate is comfortable working with spreadsheets, managing high-volume data tasks, and protecting confidential information while meeting quality standards. Responsibilities: • Examine incoming documents for completeness and accuracy before entering information into company records. • Update existing database entries and apply corrections when discrepancies or changes are identified. • Investigate duplicate, missing, or incorrect records and take appropriate steps to resolve data quality issues. • Organize and maintain electronic files and databases so information remains structured and accessible. • Conduct routine data checks and audits to keep records current, accurate, and consistent. • Sort, filter, and manage spreadsheet data in Excel to support reporting and daily operations. • Prepare basic data summaries and provide requested information from databases to internal stakeholders. • Follow data governance and confidentiality standards to protect sensitive company information. • Work closely with colleagues to obtain missing details and clarify inconsistencies in submitted records.
2026-10-30T14:54:07Z

Billing Clerk

Port Washington, NY
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented Billing Clerk to support accurate invoicing and project billing activities in Glen Cove, New York. This position plays an important role in reviewing contract-related billing terms, coordinating documentation, and ensuring invoices are issued on schedule. The ideal candidate is organized, comfortable working with billing systems, and able to communicate effectively with both internal teams and external project contacts. Responsibilities:• Review contract billing terms to ensure invoices reflect agreed requirements such as retention and stored materials.• Analyze project billing activity each month to monitor progress against established invoicing targets.• Verify shipment details, enter invoice information into the billing system, and maintain accurate job file records.• Prepare and distribute monthly payment applications and invoices to general contractors in a timely manner.• Work closely with collections personnel to investigate payment discrepancies and support account reconciliation.• Perform job-level statement reviews and resolve variances through detailed billing analysis.• Coordinate with project managers and external stakeholders regarding monthly billing status, documentation, and change order activity.• Process project-specific change orders for billing and keep related records current, including notes on retention adjustments.• Contribute to department goals by balancing independent ownership of billing accuracy with collaborative support for the broader team.
2026-11-05T16:18:42Z

Accounts Receivable Clerk

Hauppauge, NY
onsite
Temporary / Contract
24.70 - 28.60 USD / Hourly
We are looking for a High Volume, Fast paced Accounts Receivable Clerk to support day-to-day billing and payment activities for a Contract position based in Suffolk County New York. This role focuses on keeping receivables accurate, following up on outstanding balances, and ensuring customer account records remain current. The ideal candidate brings prior accounts receivable experience, strong attention to detail, and the ability to work efficiently in a fast paced environment. Responsibilities: <ul><li>•FOCUS on fast paced cash application </li><li>Process incoming customer payments by recording, validating, and posting transactions accurately within the accounts receivable system.</li></ul>• Prepare invoices and credit adjustments in line with established procedures and deliver them to customers in a timely manner.• Submit billing documents through customer web portals when required and confirm successful transmission.• Maintain organized and up-to-date customer account records, including payment activity and supporting documentation.• Review open balances, help investigate account discrepancies, and assist with collection efforts on overdue commercial accounts.• Produce account status updates and aging-related reports for management and internal stakeholders as requested.• Support monthly billing activity by helping compile statement information tied to general ledger records.• Organize, file, and retrieve receivables documentation and assist with gathering records needed for audit requests.• Perform additional administrative and accounting support tasks as assigned to meet department needs
2026-10-28T16:38:46Z

Receptionist

New York, NY
remote
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a dependable Receptionist to support daily front desk operations. This is a Contract position suited for someone who can work independently, communicate confidently in a largely virtual reporting structure, and deliver a high-touch experience for visitors and executive stakeholders. The ideal candidate brings prior reception experience, strong organizational skills, and the ability to manage meeting support, guest services, and administrative tasks with attention to detail. Responsibilities:• Welcome guests and staff courteously, ensuring a smooth and positive front desk experience throughout the day.• Coordinate meeting room readiness by arranging seating, confirming room setup details, and supporting catering deliveries for scheduled events.• Provide attentive service to executive-level employees and visitors, maintaining a detail-oriented and client-focused presence at all times.• Manage incoming calls, messages, and general inquiries, directing requests to the appropriate contacts in a timely manner.• Handle day-to-day administrative support such as filing, document preparation, data entry, copying, and other clerical tasks as needed.• Maintain reception and common areas in an orderly condition while helping ensure office access and visitor procedures are followed appropriately.• Work effectively with limited on-site supervision, using sound judgment to prioritize tasks and keep operations running smoothly.• Support office logistics including mail, courier coordination, and other front office service requests as they arise.
2026-10-29T20:48:44Z

Receptionist

Hamilton, NJ
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-desk operations in Hamilton, New Jersey. This Long-term Contract position is ideal for someone who is organized, personable, and comfortable managing a busy office environment. The person in this role will serve as a key point of contact for visitors and callers while helping keep administrative tasks accurate and up to date. Responsibilities: • Manage a multi-line phone system, route incoming calls to the appropriate contacts, and provide courteous assistance to callers • Welcome guests and visitors, maintain an organized front-desk presence, and help create a positive first impression of the office • Enter information into internal records and systems with a high level of accuracy and attention to detail • Scan, organize, and file documents so that records remain accessible, complete, and properly maintained • Respond to routine inquiries and relay messages promptly to support smooth communication across the office • Assist with general administrative support duties to help maintain efficient day-to-day operations
2026-11-02T22:23:39Z

Data Entry Clerk

Somerset, NJ
onsite
Temporary / Contract
15.17 - 16.00 USD / Hourly
We are seeking a detail-oriented Data Entry Clerk to support daily package intake operations in Somerset, New Jersey. This long-term contract position is fully on-site and focuses on accurately recording shipment information for incoming items to ensure they can be tracked and processed efficiently. The ideal candidate is comfortable working in a fast-paced environment, has strong typing skills, and can maintain a high level of accuracy while handling repetitive tasks. Responsibilities:• Enter serial numbers, shipment details, and recipient information from incoming package labels into internal systems with a high level of accuracy.• Review packaging information carefully to confirm all required data is captured and recorded correctly upon receipt.• Log incoming hearing aid shipments promptly so processing teams can verify delivery and continue workflow without delays.• Compare label details against system entries to identify and correct errors before records are finalized.• Organize and manage a steady volume of packages while maintaining consistent productivity throughout the shift.• Communicate clearly with team members regarding incomplete, unclear, or mismatched shipment information that requires follow-up.• Follow established on-site procedures and data handling standards to support reliable package tracking and documentation.
2026-10-19T13:13:44Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities:• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-11-03T16:13:37Z

OSA (Reception)

New York, NY
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for an experienced and dependable OSA (Reception) to support daily office services operations for a client site in New York, New York. This is a Contract position that combines front-desk support with copy, scanning, mail, and general back-office coordination in a corporate environment. The ideal candidate brings strong customer service instincts, handles time-sensitive requests with care, and maintains accuracy while working across multiple service areas. Responsibilities: • Manage reception coverage by greeting visitors, answering multi-line phone calls, and directing inquiries with courtesy and efficiency. • Process incoming and outgoing mail, packages, and internal deliveries while maintaining accurate service records and tracking information. • Complete copy, print, scan, and document production requests by reviewing instructions carefully and preparing work according to established service standards. • Confirm that all job requests are properly documented before starting assignments and organize tasks based on urgency and committed turnaround times. • Monitor workflow throughout the day, communicate promptly about changing priorities or deadlines, and escalate issues when additional support is needed. • Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly. • Check finished work for quality, accuracy, and completeness, and contribute to maintaining high service standards across the team. • Handle confidential materials with discretion and follow both company and client-site procedures for security, safety, and appropriate conduct. • Support additional office services needs such as intake, hospitality, facilities coordination, or audio/visual assistance as business demands require.
2026-11-04T19:18:46Z

Customer Service Representative

Kearny, NJ
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance. Responsibilities: • Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates. • Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly. • Coordinate appointments and service schedules to keep deliveries and related activities on track. • Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed. • Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance. • Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs. • Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate. • Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
2026-11-05T20:53:43Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations. Responsibilities: • Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing. • Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed. • Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements. • Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate. • Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions. • Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
2026-11-05T18:48:45Z

Customer Service and Counter Support Associate

Jamaica, NY
onsite
Temporary to Hire
17.10 - 18.00 USD / Hourly
We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment. Responsibilities:• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.• Complete basic administrative support work to help maintain smooth day-to-day branch operations.• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.<ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul>
2026-11-06T20:04:02Z

Customer Service Representative

Bayshore, NY
onsite
Permanent / Full Time
45000.00 - 52000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams. Responsibilities: • Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded. • Act as a primary point of contact between clients and the sales team to keep communication clear and organized. • Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment. • Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion. • Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps. • Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
2026-10-29T13:33:46Z

Front Desk Coordinator

Stony Brook, NY
onsite
Temporary to Hire
20.00 - 24.00 USD / Hourly
We are looking for an experienced and dependable Front Desk Coordinator to support daily front office operations in Stony Brook, New York. This contract-to-permanent opportunity is ideal for someone with at least 2 years of experience who enjoys creating a welcoming environment while managing a busy phone system and assisting visitors with professionalism. The right candidate will bring strong communication skills, sound judgment, and the ability to keep the reception area organized and responsive throughout the day. Responsibilities: • Welcome guests, employees, and visitors in a courteous manner and ensure a positive first impression at the front desk. • Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and relay messages accurately. • Provide front office and reception assistance by responding to routine questions and helping coordinate visitor needs. • Maintain an orderly reception area and support smooth day-to-day administrative flow for the office. • Monitor front desk activity, handle inbound communications promptly, and escalate urgent matters when necessary. • Assist with scheduling, basic clerical tasks, and general office support to help keep operations running efficiently.
2026-11-06T20:58:44Z

Front Desk Receptionist

Bridgeport, CT
onsite
Temporary / Contract
16.88 - 19.55 USD / Hourly
We are looking for a Front Desk Receptionist to provide welcoming, organized front office support for a Contract position based in Bridgeport, Connecticut. This role serves as an important first point of contact for clients and visitors, helping daily operations run smoothly through strong communication, scheduling, and administrative coordination. The ideal candidate is fluent in both Spanish and English and can manage a fast-paced reception environment with care and attention to detail. Responsibilities: • Coordinate appointment scheduling for Immigration Legal Services team members, including arranging, updating, and confirming calendar details. • Respond promptly to phone and written messages, ensuring accurate information is shared with the appropriate staff. • Welcome clients and guests in a courteous manner and guide them to the correct staff members or service areas. • Process incoming mail, outgoing correspondence, and package deliveries while keeping distribution organized and timely. • Complete day-to-day office support tasks such as scanning documents, filing records, and monitoring supply levels. • Provide additional administrative assistance as needed to help maintain efficient front desk and office operations. • Operate a multi-line phone system and direct calls appropriately while maintaining a detail-oriented and helpful demeanor. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
2026-11-04T20:14:05Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T20:38:48Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach. Responsibilities: • Respond to a steady flow of inbound customer calls with empathy and accuracy. • Enter customer orders and service details into company systems while maintaining a high level of data accuracy. • Assist callers with questions, concerns, and service-related requests by providing clear and timely information. • Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates. • Document customer interactions thoroughly to ensure complete records and smooth issue resolution. • Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary. • Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
2026-10-30T17:38:44Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-03T20:48:42Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-04T13:28:43Z

Receptionist

New York, NY
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for an experienced and service-focused Receptionist to support daily front desk operations in New York, New York. This Long-term Contract position is ideal for someone who creates a welcoming first impression, communicates confidently with visitors and internal teams, and stays organized in a fast-moving office environment. The role combines client-facing reception support with scheduling, coordination, and light administrative responsibilities while handling information with discretion. Responsibilities: • Welcome guests and clients in a courteous, attentive manner and direct them appropriately upon arrival. • Coordinate with team members, managers, and departments to announce visitors and support smooth communication throughout the office. • Schedule meeting spaces, visitor offices, and related services through calendars and reservation platforms. • Help resolve rooming or resource conflicts by identifying practical alternatives and working with involved parties to meet business needs. • Arrange food and beverage orders for meetings and events, ensuring deliveries are accurate and arrive as expected. • Support day-to-day administrative tasks such as processing expense-related items, assisting with special assignments, and maintaining organized records. • Safeguard confidential materials and manage sensitive information with a high level of discretion. • Issue and track visitor access cards and parking validations while maintaining accurate logs and related documentation.
2026-10-26T15:04:25Z

Receptionist

New York, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front-desk operations for a Financial Services organization in New York, New York. This Long-term Contract opportunity is well suited for someone who is comfortable managing a busy phone system, greeting visitors courteously, and creating a welcoming office environment. The ideal candidate brings at least 2 years of relevant experience and can handle incoming communications with accuracy, courtesy, and efficiency. Responsibilities: • Welcome guests and team members at the front desk, ensuring a detail-oriented and positive first impression for the office. • Manage a multi-line phone system by answering, screening, and directing incoming calls to the appropriate contacts in a timely manner. • Handle high volumes of inbound calls with clear communication and strong attention to detail. • Provide day-to-day receptionist support, including monitoring the reception area and maintaining an organized front office presence. • Relay messages accurately and promptly to internal staff while following established communication procedures. • Support part-time front-desk coverage needs by maintaining consistent service levels during assigned hours.
2026-10-30T20:08:46Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T19:48:43Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination. Responsibilities: • Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner. • Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness. • Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability. • Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service. • Work closely with internal team members to strengthen service delivery practices and improve the overall client experience. • Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach. • Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
2026-11-06T18:58:46Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T19:24:08Z

Customer Service Representative

Middletown, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-19T16:58:46Z

28 results for File Clerk in Jersey City, NJ