We are looking for a Systems Engineer to support the reliability and performance of critical cloud-based business applications in Jacksonville, Florida. This role focuses on day-to-day platform operations, incident resolution, and service improvement across production environments. The ideal candidate is comfortable working across infrastructure, application support, and automation while partnering with cross-functional teams to maintain compliance and deliver a strong customer experience.<br><br>Responsibilities:<br>• Monitor cloud applications and platform components to identify service degradation, abnormal behavior, and data issues before they affect users.<br>• Perform routine operational tasks such as system checks, maintenance activities, patching coordination, and software version updates to keep environments stable.<br>• Investigate production incidents independently, restore service as quickly as possible, and contribute to major incident response efforts when escalations occur.<br>• Document root causes, corrective actions, and follow-up recommendations after incidents to strengthen operational processes and reduce repeat issues.<br>• Partner with security and compliance stakeholders to gather audit support materials, address findings, and help maintain required control standards.<br>• Work with sales and customer support teams to troubleshoot client-facing technical problems through log review, environment analysis, and issue replication.<br>• Create and maintain automation scripts in Shell or Python to simplify recurring support tasks and improve operational efficiency.<br>• Support containerized and middleware-based environments by assisting with Kubernetes operations and resolving common issues involving web, database, cache, and messaging services.<br>• Participate in an on-call rotation and respond to production emergencies in a timely manner to help maintain service availability.
<p>We are seeking a <strong>Senior Software Engineer</strong> to join a high-performing technology team responsible for designing, developing, and supporting modern cloud-based applications. This role requires strong experience with <strong>.NET, C#, Azure, and Angular</strong>, along with a passion for developing scalable, secure, and high-quality software solutions.</p><p>The ideal candidate will be a hands-on engineer who can contribute throughout the entire software development lifecycle, collaborate with cross-functional teams, and mentor junior developers.</p><p>Responsibilities</p><ul><li>Design, develop, test, and maintain enterprise applications utilizing <strong>C#, .NET, Angular, and Azure</strong></li><li>Build and support cloud-native solutions within the Microsoft Azure ecosystem</li><li>Develop and consume RESTful APIs and microservices</li><li>Participate in architecture discussions and technical design reviews</li><li>Optimize application performance, scalability, and reliability</li><li>Collaborate with Business Analysts, Product Owners, QA, and stakeholders to deliver technical solutions</li><li>Troubleshoot and resolve complex production issues</li><li>Implement secure coding practices and application security standards</li><li>Conduct code reviews and provide technical mentorship to team members</li><li>Participate in Agile/Scrum ceremonies, including sprint planning, standups, and retrospectives</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
We are looking for a skilled Software Developer to join our dynamic team in Jacksonville, Florida. In this role, you will design, develop, and maintain software solutions that meet business needs while ensuring high-quality performance and reliability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET, C#, ASP.NET, and other relevant frameworks.<br>• Collaborate with cross-functional teams to gather requirements and design technical solutions.<br>• Write clean, efficient, and well-documented code to ensure high performance and scalability.<br>• Troubleshoot and resolve software issues to maintain system stability.<br>• Conduct testing and debugging to ensure functionality meets specifications.<br>• Stay updated with emerging technologies and apply them to improve software development processes.<br>• Participate in code reviews to ensure adherence to best practices and standards.<br>• Create technical documentation to support development processes and user understanding.<br>• Optimize application performance by analyzing and addressing bottlenecks.<br>• Provide ongoing support and maintenance for existing software systems.