<p>We are seeking an <strong>IT Support Specialist</strong> with a strong foundation in <strong>end-user support</strong> and <strong>hands-on exposure to systems and networking</strong>. This role is ideal for someone who enjoys troubleshooting, supporting users, and gradually taking on more responsibility across infrastructure and network environments.</p><p>You will support daily IT operations while assisting with system administration, network maintenance, and escalated technical issues.</p><p>Key Responsibilities</p><ul><li>Provide <strong>Level 1–2 technical support</strong> for end users (hardware, software, peripherals)</li><li>Troubleshoot <strong>Windows 10/11</strong>, basic macOS, and common business applications</li><li>Support <strong>Active Directory</strong> (user accounts, password resets, group membership)</li><li>Assist with <strong>Microsoft 365</strong> administration (email, licensing, permissions)</li><li>Support basic <strong>networking tasks</strong> (LAN/WAN, switches, access points, connectivity issues)</li><li>Assist with <strong>system monitoring, patching, and backups</strong></li><li>Escalate complex issues while assisting with resolution when possible</li><li>Document issues, resolutions, and procedures in a ticketing system</li><li>Support onboarding/offboarding of users and devices</li><li>Follow IT policies, security standards, and best practices</li></ul><p><br></p>
<p>We are hiring a <strong>Security Analyst</strong> to monitor, detect, and respond to security threats across our IT environment. This role focuses on threat intelligence, incident response, and maintaining organizational security posture.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor security alerts from SIEM, firewalls, and endpoint protection platforms.</li><li>Investigate and respond to security incidents, including malware, phishing, and intrusion attempts.</li><li>Perform vulnerability assessments and recommend remediation actions.</li><li>Analyze logs and network traffic to detect suspicious activity.</li><li>Maintain and update security documentation, policies, and procedures.</li><li>Collaborate with IT and cybersecurity teams to improve overall security posture.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>IT Business Analyst with a strong Dynamics 365 (D365) background</strong> to serve as a key liaison between business stakeholders and technical teams. This role will focus on gathering requirements, optimizing business processes, and supporting the implementation and ongoing enhancement of D365 solutions across the organization.</p><p>The ideal candidate has a deep understanding of D365 functional capabilities, strong analytical skills, and the ability to translate business needs into clear technical requirements.</p><p>Key Responsibilities</p><ul><li>Act as the primary <strong>Business Analyst for Dynamics 365</strong> (Finance, Supply Chain, Sales, Customer Service, or CE modules as applicable)</li><li>Partner with business stakeholders to <strong>gather, analyze, and document requirements</strong></li><li>Translate business requirements into <strong>functional specifications, user stories, and process flows</strong></li><li>Support D365 implementations, upgrades, integrations, and enhancements</li><li>Collaborate with developers, architects, and vendors to ensure solutions align with business needs</li><li>Analyze existing business processes and recommend <strong>process improvements and automation</strong></li><li>Support <strong>UAT planning, execution, and defect resolution</strong></li><li>Provide post-implementation support and continuous improvement recommendations</li><li>Create and maintain documentation including workflows, requirements, and training materials</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p>We are looking for a <strong>Business Intelligence Developer</strong> to design, develop, and maintain data visualizations and reporting solutions that drive insight and decision-making across the organization. This role will focus heavily on <strong>Power BI</strong>, working closely with business stakeholders to turn data into clear, actionable intelligence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain <strong>Power BI</strong> dashboards, reports, and datasets</li><li>Work with stakeholders to gather requirements and translate business needs into BI solutions</li><li>Build and optimize <strong>data models</strong>, relationships, and measures using <strong>DAX</strong></li><li>Develop and maintain <strong>SQL</strong> queries, views, and stored procedures to support reporting needs</li><li>Ensure data accuracy, consistency, and performance across BI solutions</li><li>Implement row-level security (RLS) and data access controls in Power BI</li><li>Optimize report performance and refresh strategies</li><li>Document BI solutions, data definitions, and best practices</li><li>Provide ongoing support and enhancements for existing dashboards and reports</li></ul><p><br></p>
