<p>We are seeking a <strong>Senior Systems Administrator</strong> to maintain and optimize our IT systems, servers, and cloud infrastructure, ensuring reliability, security, and scalability.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer Windows and Linux servers, Active Directory, and virtualization platforms.</li><li>Implement and manage backups, disaster recovery, and system monitoring.</li><li>Deploy software updates, patches, and security configurations.</li><li>Troubleshoot complex server and application issues.</li><li>Collaborate with networking and security teams for integrated IT solutions.</li><li>Document system configurations, policies, and operational procedures.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> We are looking for a <strong>Senior Network Administrator</strong> to manage day-to-day operations of our network infrastructure, ensure uptime, and optimize performance across multiple sites.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and monitor enterprise network devices, firewalls, switches, and routers.</li><li>Troubleshoot and resolve complex network issues to maintain high availability.</li><li>Configure VLANs, VPNs, and routing protocols for LAN/WAN connectivity.</li><li>Implement and maintain network security policies and access controls.</li><li>Maintain network documentation and support disaster recovery planning.</li><li>Collaborate with IT teams and third-party vendors for network upgrades and projects.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Network Engineer</strong> to design, implement, and maintain enterprise network infrastructure. The ideal candidate will ensure optimal performance, security, and scalability across LAN, WAN, and cloud-connected networks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain enterprise network infrastructure (routers, switches, firewalls, VPNs).</li><li>Monitor network performance, troubleshoot complex issues, and implement proactive solutions.</li><li>Configure and optimize network security policies, ACLs, and firewalls.</li><li>Lead network upgrade and migration projects, including cloud integration (Azure/AWS).</li><li>Collaborate with cross-functional teams to support application and IT services.</li><li>Maintain documentation for network topology, configurations, and policies.</li><li>Mentor junior network engineers and provide technical guidance.</li></ul><p><br></p>
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
