<p>Are you a problem-solving expert with a passion for technology and expertise in Windows, Active Directory, Intune, and IT support? Are you driven to provide stellar technical assistance and ensure smooth day-to-day operations for end users? If so, we encourage you to apply for the Desktop Support Technician role!</p>
<p>We are seeking an <strong>IT Support Technician</strong> to join an established team onsite in Brunswick, GA. This role will provide expert technical support, troubleshooting, and maintenance across multiple systems, ensuring high client satisfaction and reliable IT operations.</p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>We're hiring a <strong>Network Engineer</strong> in <strong>Jacksonville, Florida</strong>, for a <strong>Contract-to-Permanent</strong> role. You'll be vital in designing, implementing, and maintaining advanced data and telecommunication networks, ensuring optimal performance and reliability.</p><p>Responsibilities:</p><ul><li><strong>Design, implement, and maintain</strong> data and telecommunication networks.</li><li><strong>Configure, install, and test</strong> network devices including routers, switches, cabling, and VoIP systems.</li><li><strong>Monitor and evaluate</strong> network performance, resolving issues for efficiency.</li><li><strong>Conduct facility surveys</strong> to recommend optimal network component layout.</li><li><strong>Oversee communication circuit installation</strong> and functionality.</li><li><strong>Administer and troubleshoot Cisco</strong> network devices and software, providing performance analysis.</li><li><strong>Perform operations and maintenance</strong> for Cisco Nexus data center routing and switching.</li><li><strong>Support cloud-based VoIP</strong> and troubleshoot SD-WAN issues.</li><li><strong>Manage and configure wireless networks</strong> using Cisco technologies.</li><li><strong>Ensure adherence</strong> to organizational conduct and compliance standards.</li></ul><p><br></p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
<p>We are seeking a <strong>Senior Infrastructure Engineer</strong> to join our growing technology team. This individual will play a key role in designing, implementing, and maintaining the infrastructure that powers our enterprise systems. If you have strong experience with <strong>Azure, networking, and VMware</strong>, and thrive in dynamic environments, we’d love to connect with you.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, implement, and manage on-prem and cloud infrastructure (Azure).</li><li>Administer and optimize <strong>VMware virtualized environments</strong>, ensuring availability and performance.</li><li>Manage, configure, and troubleshoot <strong>networking systems</strong> (firewalls, switches, routers, load balancers).</li><li>Implement and monitor <strong>infrastructure security best practices</strong> to safeguard systems and data.</li><li>Support automation initiatives, system upgrades, and infrastructure scaling.</li><li>Collaborate with cross-functional teams to support business and technical initiatives.</li><li>Provide Tier 3 escalation support for infrastructure-related issues.</li></ul><p><br></p><p><br></p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>We are seeking a highly skilled <strong>Senior Cloud Engineer</strong> with deep expertise in Microsoft Azure to join our growing technology team. In this role, you’ll design, implement, and manage secure, scalable cloud infrastructure solutions that drive innovation and efficiency across the organization. You will collaborate with cross-functional teams, provide technical leadership, and ensure best practices for cloud operations, automation, and governance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, deploy, and manage Azure cloud infrastructure to support enterprise applications and workloads.</li><li>Implement and manage Infrastructure-as-Code (IaC) using tools like Terraform, ARM templates, or Bicep.</li><li>Oversee cloud security, compliance, and cost management practices.</li><li>Lead migrations of on-premises systems to Azure cloud environments.</li><li>Support CI/CD pipelines, automation, and DevOps practices for infrastructure and application deployments.</li><li>Monitor system performance, optimize resources, and troubleshoot issues across cloud environments.</li><li>Provide mentorship and technical guidance to junior engineers and peers.</li><li>Stay current on Azure updates, emerging technologies, and industry best practices.</li></ul><p><br></p>
<p>Looking for a Network Engineer to design, implement, and support enterprise network infrastructure with a strong emphasis on Cisco technologies. This role will involve project leadership, troubleshooting, and network optimization.</p>
<p>We’re seeking a <strong>skilled Integration Engineer</strong> with hands-on experience in <strong>Epic Bridges</strong> and <strong>IRIS</strong> to join our team. This role is responsible for designing, developing, testing, and supporting clinical and business system interfaces, ensuring seamless data exchange across the enterprise. If you thrive on solving complex integration challenges and want to make a meaningful impact, this role is for you.</p><p>Key Responsibilities</p><ul><li>Lead the analysis, development, testing, and deployment of data interfaces using <strong>Epic Bridges</strong> and <strong>IRIS</strong>.</li><li>Provide daily support for existing integrations, including modifications, validations, and documentation.</li><li>Monitor and administer integration platforms, including performance tuning, upgrades, and troubleshooting.</li><li>Collaborate closely with project managers, business analysts, and clinical stakeholders to ensure smooth integration rollouts.</li><li>Proactively identify integration challenges, recommend improvements, and implement best practices.</li><li>Participate in an on-call rotation to provide after-hours support when needed.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>As a Data Engineer, you’ll build and optimize pipelines, integrate data sources, and support reporting across the organization using Azure-based tools.</p>
<p>We are seeking a skilled <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across a variety of systems and platforms. In this role, you will be the first point of contact for end-users, troubleshooting issues, resolving technical problems, and ensuring smooth day-to-day IT operations. The ideal candidate is a strong communicator, customer-focused, and experienced with both hardware and software support in a corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 & 2 technical support for desktops, laptops, mobile devices, printers, and other hardware.</li><li>Install, configure, and maintain operating systems, applications, and security tools.</li><li>Troubleshoot and resolve network connectivity, VPN, and Wi-Fi issues.</li><li>Manage user accounts, permissions, and access within Active Directory, Microsoft 365, and other systems.</li><li>Document support requests and solutions using the ticketing system.</li><li>Support hardware/software rollouts, system upgrades, and IT projects as needed.</li><li>Escalate complex issues to senior IT staff or vendors when appropriate.</li><li>Maintain an excellent standard of customer service while supporting internal staff.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>IT Business Analyst</strong> with strong <strong>data analysis expertise</strong> to join our growing team. In this role, you will act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing data, and driving the delivery of IT and data-driven solutions. The ideal candidate has a mix of business acumen, technical knowledge, and excellent communication skills, with hands-on experience working with data.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document requirements for IT and data projects.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data analysis using SQL, Excel, and BI tools to support decision-making and solution design.</li><li>Collaborate with developers, data engineers, and QA teams to ensure accurate delivery of solutions.</li><li>Develop and maintain process flows, business requirements documents (BRDs), and user stories.</li><li>Support testing efforts by creating test plans, test cases, and validating solutions against requirements.</li><li>Identify opportunities for process improvements through data insights and automation.</li><li>Act as a liaison between IT and business units to ensure clear communication and alignment.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Data Engineer</strong> with strong Azure expertise to design, build, and maintain data pipelines and scalable cloud solutions. In this role, you’ll collaborate with cross-functional teams to support data integration, analytics, and business intelligence initiatives that drive impactful decision-making.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and optimize robust data pipelines and ETL processes within the Azure ecosystem.</li><li>Implement scalable data solutions using Azure Data Factory, Azure Synapse, Databricks, and related services.</li><li>Manage and maintain data lake and data warehouse environments.</li><li>Ensure data quality, governance, and security best practices are followed across all solutions.</li><li>Collaborate with data analysts, BI developers, and business stakeholders to deliver accurate and accessible data.</li><li>Monitor and optimize data infrastructure performance, scalability, and cost efficiency.</li><li>Troubleshoot and resolve data pipeline or integration issues in a timely manner.</li><li>Mentor junior engineers and contribute to best practices and standards for data engineering.</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows environments, ensuring seamless operation of hardware and software systems. This is an excellent opportunity to showcase your technical expertise and deliver exceptional service in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 deskside support for Windows laptops, desktops, and mobile devices.</p><p>• Troubleshoot and resolve issues related to Microsoft 365 and VoIP systems.</p><p>• Utilize tools like ServiceNow and Active Directory for efficient incident management and resolution.</p><p>• Perform desktop imaging and hardware configuration tasks to ensure devices are properly set up for end-users.</p><p>• Diagnose and resolve hardware problems for desktops, laptops, and peripheral devices.</p><p>• Collaborate with team members to implement process improvements and enhance support services.</p><p>• Provide clear and precise communication to end-users while addressing technical issues.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
<p>We’re looking for a <strong>Senior Software Engineer</strong> with deep experience in <strong>C#, the .NET stack, and Azure</strong> to join our growing development team. This role is perfect for an engineer who thrives on solving complex problems, building scalable applications, and driving innovation with modern cloud technologies.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain enterprise-grade applications using <strong>C# and the .NET framework</strong>.</li><li>Build scalable and secure solutions leveraging <strong>Microsoft Azure services</strong>.</li><li>Collaborate with product managers, designers, and other engineers to deliver high-quality features.</li><li>Optimize performance, troubleshoot issues, and implement best practices across the software development lifecycle.</li><li>Contribute to architecture and system design decisions for new and existing applications.</li><li>Mentor junior developers and promote knowledge-sharing within the team.</li><li>Participate in code reviews, testing, and deployment to ensure stability and reliability.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Sr. Network Engineer</strong> to join our team and play a critical role in designing, implementing, and maintaining secure, high-performing network infrastructure. This position is ideal for someone who thrives in complex environments, enjoys solving challenging problems, and is passionate about keeping networks secure, resilient, and scalable.</p><p>🔹 Responsibilities</p><ul><li>Design, configure, and maintain enterprise network infrastructure (LAN, WAN, WLAN, VPN).</li><li>Implement and manage firewalls, routing, and switching to ensure secure and efficient operations.</li><li>Monitor network performance, troubleshoot issues, and optimize for high availability and scalability.</li><li>Lead network upgrades, migrations, and modernization initiatives.</li><li>Collaborate with cross-functional IT and cybersecurity teams on enterprise projects.</li><li>Develop and maintain documentation including diagrams, standards, and procedures.</li><li>Stay current with emerging technologies, tools, and best practices to strengthen the network</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Senior Data Analyst</strong> with strong <strong>Power BI expertise</strong> to join our team. In this role, you will be responsible for transforming raw data into actionable insights, designing and maintaining BI dashboards, and partnering with stakeholders across the business to support data-driven decision-making. The ideal candidate is a highly analytical problem-solver with advanced data visualization skills and experience working with large, complex datasets.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, design, and maintain <strong>Power BI dashboards and reports</strong> to support business operations and strategy.</li><li>Work with stakeholders to gather requirements, define KPIs, and deliver data solutions aligned with business needs.</li><li>Perform advanced data analysis using SQL, Excel, and other tools to uncover trends and opportunities.</li><li>Optimize existing Power BI reports for performance and scalability.</li><li>Ensure accuracy, integrity, and security of data through quality checks and validation processes.</li><li>Collaborate with IT, data engineers, and business leaders to enhance reporting infrastructure and data pipelines.</li><li>Translate complex datasets into clear, visual insights that drive business decision-making.</li><li>Mentor junior analysts and provide guidance on best practices in BI reporting and data analysis.</li></ul><p><br></p>
<p>Alright, get ready to dive into an exciting opportunity! We're searching for a passionate Software Engineer to join our dynamic team in sunny Jacksonville, Florida! If you're someone who thrives on building high-performance microservices and loves the challenge of working with massive datasets, this is your chance to shine!</p><p><br></p><p>Are you a passionate Python developer eager to craft elegant and efficient solutions? Do you thrive in a collaborative environment where your contributions directly impact the success of innovative projects? If so, we're looking for you!</p><p><br></p><p>We're seeking a talented Python Developer to join our dynamic team and contribute to the development of our cutting edge solutions. You'll be instrumental in designing, building, and maintaining high-quality code that powers our core applications.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li><strong>Develop and Maintain Python Applications:</strong> Write clean, efficient, and well-documented Python code for various projects.</li><li><strong>Design and Implement APIs:</strong> Build and integrate RESTful APIs to facilitate seamless data exchange between systems.</li><li><strong>Database Interaction:</strong> Work with databases (e.g., PostgreSQL, MySQL, MongoDB) to store, retrieve, and manipulate data.</li><li><strong>Troubleshoot and Debug:</strong> Identify and resolve software defects, ensuring optimal performance and reliability.</li><li><strong>Collaborate with Cross-Functional Teams:</strong> Work closely with product managers, designers, and other engineers to define requirements and deliver solutions.</li><li><strong>Write Unit and Integration Tests:</strong> Ensure code quality through thorough testing and adherence to best practices.</li><li><strong>Contribute to Code Reviews:</strong> Participate in code reviews to maintain code quality and share knowledge.</li><li><strong>Stay Up-to-Date with Technologies:</strong> Continuously learn and adapt to new Python libraries, frameworks, and best practices.</li><li><strong>Deploy and Maintain Applications:</strong> Contribute to the CI/CD pipeline and help deploy and maintain applications in production.</li></ul><p><strong>What You Bring:</strong></p><ul><li><strong>Strong Python Proficiency:</strong> Solid understanding of core Python concepts and experience with relevant libraries and frameworks (e.g., Flask, Django, FastAPI, SQLAlchemy, Pandas, NumPy).</li><li><strong>API Development Experience:</strong> Experience building and consuming RESTful APIs.</li><li><strong>Database Knowledge:</strong> Familiarity with relational or NoSQL databases.</li><li><strong>Version Control (Git):</strong> Proficiency in using Git for version control.</li><li><strong>Problem-Solving Skills:</strong> Strong analytical and problem-solving abilities.</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills.</li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our IT support team. In this role, you’ll serve as the first point of escalation for technical issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You’ll also play a key role in mentoring junior analysts, improving support processes, and collaborating with infrastructure and application teams to keep systems running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 technical support for desktops, laptops, mobile devices, printers, and related hardware/software.</li><li>Troubleshoot and resolve complex issues related to Windows/Mac OS, Office 365, VPN, networking, and business applications.</li><li>Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and adherence to SLAs.</li><li>Document issues, solutions, and knowledge base articles for future reference.</li><li>Assist with onboarding/offboarding of users, including account setup, permissions, and hardware provisioning.</li><li>Collaborate with infrastructure and systems teams on patching, upgrades, and IT projects.</li><li>Contribute to process improvement initiatives to enhance help desk efficiency and customer satisfaction.</li></ul><p><br></p>
<p><strong>Get ready to ignite your passion for coding!</strong> We're on the hunt for a phenomenal Software Engineer to join our dynamic IT Software team right here in sunny Jacksonville, FL! If you're bursting with creativity and love building cutting-edge software, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be a key player in crafting, testing, and fine-tuning secure and scalable applications that truly make a difference. You'll team up with brilliant product owners, enthusiastic stakeholders, and fellow developers to deliver jaw-dropping, full-stack solutions that thrill our customers and propel our business forward!</p><p><br></p><p><strong>Here's where the magic happens:</strong></p><ul><li><strong>Dream Big, Build Bigger!</strong> Collaborate with our rockstar product owners and stakeholders to design software solutions that are not just functional, but revolutionary!</li><li><strong>Code with Confidence!</strong> Dive into industry best practices and coding standards to develop, test, and maintain software applications that are as robust as they are elegant.</li><li><strong>Level Up Together!</strong> Engage in lively code reviews, sharing your expertise and soaking up the wisdom of your colleagues.</li><li><strong>API Alchemist!</strong> Develop and manage powerful internal and external APIs/RESTful services, both on-site and in the cloud, connecting our systems like never before.</li><li><strong>Data Dynamo!</strong> Harness the power of databases like SQL Server, MongoDB, and PostgreSQL to store and retrieve data with lightning speed and precision.</li><li><strong>Testing Titan!</strong> Create and execute unit and integration tests to guarantee flawless software performance, every time.</li><li><strong>User Whisperer!</strong> Gather and analyze user feedback to continuously enhance software performance and create an amazing user experience.</li><li><strong>Documentation Dynamo!</strong> Keep our technical documentation crystal clear and up-to-date, including user manuals and system architecture diagrams.</li><li><strong>Tech Trailblazer!</strong> Stay ahead of the curve by exploring and embracing emerging trends and technologies in the ever-evolving world of software development.</li></ul><p><strong>If you're ready to unleash your coding superpowers in a vibrant, collaborative, and onsite environment in Jacksonville, FL, we want YOU! Let's build the future together!</strong></p>
