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2 results for It Manager in Jacksonville, FL

IT Manager/Director

Jacksonville, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced organization in Jacksonville, Florida. This role will guide service desk performance, strengthen the end-user experience, and advance modern support capabilities through automation, self-service, and data-driven improvement. The ideal candidate brings strong people leadership, operational discipline, and the ability to work across technical and business teams to improve service reliability and resolution outcomes. Responsibilities: • Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications. • Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning. • Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption. • Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience. • Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts. • Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources. • Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability. • Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing. • Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events. • Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities.
2026-06-19T00:00:00Z

Property Manager

Fernandina Beach, FL
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Contract Community Association Manager to oversee homeowner and condominium association operations in Amelia Island, Florida. In this role, you will help deliver a high-quality experience for residents, owners, guests, and board members by coordinating daily property needs, supporting association goals, and maintaining strong service standards. The position requires a hands-on, detail-oriented individual who can manage multiple priorities, communicate effectively with stakeholders, and keep community operations running smoothly. Responsibilities:• Conduct routine inspections of assigned communities and document property conditions, maintenance needs, and follow-up actions.• Administer association operations in alignment with board direction, governing policies, and management agreements for each assigned property.• Manage communication with owners, guests, real estate contacts, insurance contacts, contractors, consultants, and local regulatory representatives.• Oversee vendor performance by coordinating schedules, tracking contract status, verifying invoices, and addressing service-related issues.• Support board and committee activities by preparing for meetings, assisting with materials, and participating in discussions as needed.• Review financial activity for assigned associations, contribute to budget planning, and help identify long-term property improvement priorities.• Monitor refurbishment and repair projects, including community maintenance concerns such as leaks and other property-related issues.• Provide a timely response during urgent situations and participate in manager-on-duty coverage when assigned.• Maintain accurate association records, including contractor information, inspection details, and visual documentation for community needs.• Complete required company and state training to remain current on community association management standards and responsibilities.Community Association Manager
2026-07-08T00:00:00Z