<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p>We are seeking a <strong>Senior Systems Engineer</strong> with strong <strong>Azure expertise</strong> to join our IT infrastructure team. This individual will play a key role in designing, implementing, and maintaining cloud and on-premises solutions that support our growing business. The ideal candidate has a deep understanding of Microsoft Azure, systems engineering best practices, and thrives in a collaborative, fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Design, implement, and manage <strong>Azure cloud infrastructure</strong> including networking, storage, and compute resources</li><li>Support and optimize <strong>Windows Server environments</strong> (Active Directory, Group Policy, DNS, DHCP, etc.)</li><li>Monitor, troubleshoot, and resolve <strong>system performance and availability issues</strong> across hybrid environments</li><li>Collaborate with development and security teams to ensure compliance and system resiliency</li><li>Implement <strong>automation and scripting solutions</strong> (PowerShell, Azure CLI, etc.) to streamline operations</li><li>Lead system upgrades, migrations, and disaster recovery planning</li><li>Provide <strong>tier-3 technical support</strong> for complex issues escalated from the IT support team</li><li>Document system architecture, configurations, and processes for knowledge sharing</li><li>Stay current with emerging cloud technologies and recommend improvements</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are looking for a highly skilled <strong>Senior Systems Administrator</strong> to join our IT team. In this role, you’ll be responsible for maintaining, optimizing, and securing our core infrastructure systems. The Sr. Systems Administrator will manage servers, cloud environments, and network operations, ensuring high availability and performance while supporting ongoing business growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer, maintain, and troubleshoot Windows and Linux servers.</li><li>Manage Active Directory, Group Policy, DNS, DHCP, and related services.</li><li>Oversee virtualization platforms such as VMware or Hyper-V.</li><li>Support cloud environments, with a strong focus on Azure and/or Office 365 administration.</li><li>Monitor system performance, availability, and capacity, implementing improvements where necessary.</li><li>Apply system patches, upgrades, and security hardening.</li><li>Develop and maintain system documentation, policies, and procedures.</li><li>Collaborate with IT leadership and cross-functional teams to design and implement new solutions.</li><li>Provide mentorship and guidance to junior administrators and support staff.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Systems Engineer</strong> with strong expertise in <strong>automation</strong> and <strong>Microsoft Azure</strong> to design, implement, and manage enterprise-scale infrastructure solutions. In this role, you’ll be responsible for optimizing system performance, streamlining processes with automation, and ensuring the reliability and scalability of cloud and on-prem environments. This position is ideal for someone who enjoys problem-solving, thrives on innovation, and wants to drive technical excellence across IT operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect, implement, and maintain systems and infrastructure in <strong>Azure and hybrid environments</strong>.</li><li>Develop and deploy <strong>automation scripts</strong> and workflows to improve efficiency and reduce manual tasks.</li><li>Manage system performance, security, and reliability across servers, networks, and cloud platforms.</li><li>Support enterprise-wide projects, including migrations, upgrades, and cloud transformations.</li><li>Collaborate with cross-functional teams to design scalable and secure infrastructure solutions.</li><li>Troubleshoot and resolve complex issues in on-premises and cloud environments.</li><li>Create and maintain documentation for system configurations, processes, and automation scripts.</li><li>Mentor junior engineers and contribute to best practices for system engineering and cloud automation.</li></ul><p><br></p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>We are seeking an experienced <strong>IT Project Manager</strong> to lead and deliver technology initiatives that align with business goals. This role requires a strategic thinker who can balance technical expertise with strong leadership and communication skills. The ideal candidate will excel in managing complex projects, coordinating cross-functional teams, and ensuring on-time, on-budget delivery.</p><p><strong>Responsibilities</strong></p><ul><li>Plan, execute, and oversee <strong>IT projects</strong> from initiation through delivery.</li><li>Define project scope, goals, timelines, resources, and budgets.</li><li>Lead cross-functional teams of engineers, analysts, and stakeholders.</li><li>Develop and maintain detailed project plans, status reports, and documentation.</li><li>Identify project risks, dependencies, and roadblocks; implement mitigation strategies.</li><li>Communicate progress and updates to leadership and stakeholders.</li><li>Ensure compliance with organizational and industry standards throughout the project lifecycle.</li><li>Drive process improvements for project management methodologies and delivery practices.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Senior IT Business Analyst</strong> to join our team and serve as a key liaison between business stakeholders and technical teams. The Sr. IT BA will play a critical role in gathering requirements, analyzing business needs, and helping design solutions that align with strategic goals. This individual will be instrumental in driving technology initiatives from concept to implementation, ensuring solutions meet both business and technical requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business stakeholders to elicit, document, and analyze requirements for IT initiatives.</li><li>Translate business needs into functional and technical requirements for development and engineering teams.</li><li>Collaborate with project managers, architects, and developers to define scope, timelines, and deliverables.</li><li>Conduct gap analysis, process mapping, and workflow design to identify opportunities for improvement.</li><li>Support solution design and testing, ensuring delivered systems meet business expectations.</li><li>Develop use cases, user stories, and acceptance criteria.</li><li>Provide leadership and mentorship to junior analysts.</li><li>Act as a bridge between business teams and IT to ensure successful communication and delivery.</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We are offering an opportunity for a Software Engineer at our location in Jacksonville, Florida. In this role, you will be tasked with developing, testing, and deploying software solutions using a modern technology stack. You will work closely with product owners, designers, and other engineers in an Agile environment to deliver excellent user experiences. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Contribute to the creation and maintenance of software applications utilizing .NET Core, C#, and Angular JS.</p><p>• Develop and implement RESTful APIs to ensure seamless integration between various systems.</p><p>• Participate actively in designing and implementing microservices architecture.</p><p>• Write efficient SQL queries and manage SQL Server databases.</p><p>• Engage in all stages of the software development lifecycle, including gathering requirements, designing, coding, testing, and deploying.</p><p>• Write unit and integration tests, and contribute to automated testing initiatives.</p><p>• Utilize Git for version control and collaborate effectively with the team through code reviews.</p><p>• Apply Docker and containerization technologies for application deployment and management.</p><p>• Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.</p><p>• Troubleshoot software defects and production issues.</p><p>• Stay abreast of the latest technology trends and best practices.</p><p>• Contribute to technical documentation and knowledge sharing within the team.</p><p>• Collaborate effectively with cross-functional teams including product, design, and QA.</p>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Senior Software Engineer</strong> with deep expertise in <strong>C#, .NET, SQL, and Azure</strong> to design, build, and deliver high-performing applications. In this role, you’ll work closely with cross-functional teams to architect scalable solutions, optimize system performance, and mentor junior developers. This is an excellent opportunity for a highly motivated engineer to influence technical strategy and drive impactful projects.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain applications using <strong>C# and the .NET stack</strong>.</li><li>Build and optimize database solutions using <strong>SQL Server</strong>.</li><li>Develop and deploy cloud-based applications on <strong>Microsoft Azure</strong>.</li><li>Collaborate with business stakeholders and product teams to define requirements and translate them into scalable solutions.</li><li>Participate in code reviews, testing, and troubleshooting to ensure high-quality deliverables.</li><li>Optimize system performance, scalability, and reliability.</li><li>Mentor junior engineers and contribute to best practices across the team.</li><li>Stay current with emerging technologies and recommend improvements to architecture and tools.</li></ul><p><br></p>
<p>We are seeking a highly skilled <strong>Senior Cloud Engineer</strong> with deep expertise in Microsoft Azure to join our growing technology team. In this role, you’ll design, implement, and manage secure, scalable cloud infrastructure solutions that drive innovation and efficiency across the organization. You will collaborate with cross-functional teams, provide technical leadership, and ensure best practices for cloud operations, automation, and governance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, deploy, and manage Azure cloud infrastructure to support enterprise applications and workloads.</li><li>Implement and manage Infrastructure-as-Code (IaC) using tools like Terraform, ARM templates, or Bicep.</li><li>Oversee cloud security, compliance, and cost management practices.</li><li>Lead migrations of on-premises systems to Azure cloud environments.</li><li>Support CI/CD pipelines, automation, and DevOps practices for infrastructure and application deployments.</li><li>Monitor system performance, optimize resources, and troubleshoot issues across cloud environments.</li><li>Provide mentorship and technical guidance to junior engineers and peers.</li><li>Stay current on Azure updates, emerging technologies, and industry best practices.</li></ul><p><br></p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p><strong>Get ready to ignite your passion for coding!</strong> We're on the hunt for a phenomenal Software Engineer to join our dynamic IT Software team right here in sunny Jacksonville, FL! If you're bursting with creativity and love building cutting-edge software, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be a key player in crafting, testing, and fine-tuning secure and scalable applications that truly make a difference. You'll team up with brilliant product owners, enthusiastic stakeholders, and fellow developers to deliver jaw-dropping, full-stack solutions that thrill our customers and propel our business forward!</p><p><br></p><p><strong>Here's where the magic happens:</strong></p><ul><li><strong>Dream Big, Build Bigger!</strong> Collaborate with our rockstar product owners and stakeholders to design software solutions that are not just functional, but revolutionary!</li><li><strong>Code with Confidence!</strong> Dive into industry best practices and coding standards to develop, test, and maintain software applications that are as robust as they are elegant.</li><li><strong>Level Up Together!</strong> Engage in lively code reviews, sharing your expertise and soaking up the wisdom of your colleagues.</li><li><strong>API Alchemist!</strong> Develop and manage powerful internal and external APIs/RESTful services, both on-site and in the cloud, connecting our systems like never before.</li><li><strong>Data Dynamo!</strong> Harness the power of databases like SQL Server, MongoDB, and PostgreSQL to store and retrieve data with lightning speed and precision.</li><li><strong>Testing Titan!</strong> Create and execute unit and integration tests to guarantee flawless software performance, every time.</li><li><strong>User Whisperer!</strong> Gather and analyze user feedback to continuously enhance software performance and create an amazing user experience.</li><li><strong>Documentation Dynamo!</strong> Keep our technical documentation crystal clear and up-to-date, including user manuals and system architecture diagrams.</li><li><strong>Tech Trailblazer!</strong> Stay ahead of the curve by exploring and embracing emerging trends and technologies in the ever-evolving world of software development.</li></ul><p><strong>If you're ready to unleash your coding superpowers in a vibrant, collaborative, and onsite environment in Jacksonville, FL, we want YOU! Let's build the future together!</strong></p>
<p>We are seeking a <strong>Senior Infrastructure Engineer</strong> to join our growing technology team. This individual will play a key role in designing, implementing, and maintaining the infrastructure that powers our enterprise systems. If you have strong experience with <strong>Azure, networking, and VMware</strong>, and thrive in dynamic environments, we’d love to connect with you.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, implement, and manage on-prem and cloud infrastructure (Azure).</li><li>Administer and optimize <strong>VMware virtualized environments</strong>, ensuring availability and performance.</li><li>Manage, configure, and troubleshoot <strong>networking systems</strong> (firewalls, switches, routers, load balancers).</li><li>Implement and monitor <strong>infrastructure security best practices</strong> to safeguard systems and data.</li><li>Support automation initiatives, system upgrades, and infrastructure scaling.</li><li>Collaborate with cross-functional teams to support business and technical initiatives.</li><li>Provide Tier 3 escalation support for infrastructure-related issues.</li></ul><p><br></p><p><br></p>
<p>We are seeking a highly skilled <strong>Network Security Engineer</strong> to join our IT security team. In this role, you’ll design, implement, and manage secure network solutions to protect our systems, applications, and data. You’ll play a key role in threat detection, incident response, and proactive defense against evolving cyber threats.</p><p><strong>Responsibilities</strong></p><ul><li>Design, configure, and maintain secure enterprise network environments (LAN/WAN, VPNs, firewalls, IDS/IPS).</li><li>Monitor and respond to network security events, including incident analysis and remediation.</li><li>Conduct vulnerability assessments and penetration tests to identify risks and recommend solutions.</li><li>Manage and configure security tools such as firewalls, SIEM, endpoint protection, and intrusion detection systems.</li><li>Collaborate with cross-functional teams to ensure security compliance across infrastructure, cloud, and applications.</li><li>Create and maintain documentation, including network diagrams, policies, and procedures.</li><li>Stay current with emerging threats, security trends, and industry best practices.</li></ul><p><br></p>
<p>We’re looking for a <strong>Senior Software Engineer</strong> with deep experience in <strong>C#, the .NET stack, and Azure</strong> to join our growing development team. This role is perfect for an engineer who thrives on solving complex problems, building scalable applications, and driving innovation with modern cloud technologies.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain enterprise-grade applications using <strong>C# and the .NET framework</strong>.</li><li>Build scalable and secure solutions leveraging <strong>Microsoft Azure services</strong>.</li><li>Collaborate with product managers, designers, and other engineers to deliver high-quality features.</li><li>Optimize performance, troubleshoot issues, and implement best practices across the software development lifecycle.</li><li>Contribute to architecture and system design decisions for new and existing applications.</li><li>Mentor junior developers and promote knowledge-sharing within the team.</li><li>Participate in code reviews, testing, and deployment to ensure stability and reliability.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Senior Data Analyst</strong> with strong <strong>Power BI expertise</strong> to join our team. In this role, you will be responsible for transforming raw data into actionable insights, designing and maintaining BI dashboards, and partnering with stakeholders across the business to support data-driven decision-making. The ideal candidate is a highly analytical problem-solver with advanced data visualization skills and experience working with large, complex datasets.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, design, and maintain <strong>Power BI dashboards and reports</strong> to support business operations and strategy.</li><li>Work with stakeholders to gather requirements, define KPIs, and deliver data solutions aligned with business needs.</li><li>Perform advanced data analysis using SQL, Excel, and other tools to uncover trends and opportunities.</li><li>Optimize existing Power BI reports for performance and scalability.</li><li>Ensure accuracy, integrity, and security of data through quality checks and validation processes.</li><li>Collaborate with IT, data engineers, and business leaders to enhance reporting infrastructure and data pipelines.</li><li>Translate complex datasets into clear, visual insights that drive business decision-making.</li><li>Mentor junior analysts and provide guidance on best practices in BI reporting and data analysis.</li></ul><p><br></p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>We are seeking a <strong>Senior Data Engineer</strong> with deep expertise in <strong>Power BI, Microsoft Fabric, DAX, and SQL</strong> to join our growing analytics team. This role will focus on building and optimizing data models, pipelines, and reporting solutions to support enterprise-wide business intelligence and decision-making. You’ll collaborate closely with analysts, stakeholders, and IT teams to ensure data solutions are scalable, efficient, and insightful.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, build, and maintain scalable data pipelines and ETL processes within the Microsoft ecosystem.</li><li>Develop and optimize complex SQL queries, stored procedures, and views for efficient data extraction and transformation.</li><li>Build and enhance <strong>Power BI dashboards</strong> and reports with advanced DAX calculations to provide actionable insights.</li><li>Work with <strong>Microsoft Fabric</strong> to manage data integration, governance, and scalable analytics workloads.</li><li>Partner with business stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure data accuracy, security, and availability across multiple business units.</li><li>Monitor, troubleshoot, and optimize data infrastructure for performance and cost efficiency.</li><li>Mentor junior team members and contribute to best practices around data engineering and BI.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Senior Python Developer</strong> to join our team and play a key role in designing, developing, and optimizing high-performance applications. This role is ideal for someone who thrives in solving complex problems, writing clean, efficient code, and collaborating with cross-functional teams to deliver innovative solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain scalable applications and services using <strong>Python</strong>.</li><li>Write clean, testable, and efficient code following best practices.</li><li>Collaborate with product managers, engineers, and stakeholders to define requirements and deliver high-quality software solutions.</li><li>Optimize performance of existing applications and troubleshoot critical production issues.</li><li>Implement automated testing frameworks and ensure robust code coverage.</li><li>Contribute to architectural decisions and mentor junior developers.</li><li>Integrate applications with third-party APIs and cloud-based services.</li><li>Stay current with emerging technologies, frameworks, and best practices in Python development.</li></ul><p><br></p>
<p>Alright, get ready to dive into an exciting opportunity! We're searching for a passionate Software Engineer to join our dynamic team in sunny Jacksonville, Florida! If you're someone who thrives on building high-performance microservices and loves the challenge of working with massive datasets, this is your chance to shine!</p><p><br></p><p>Are you a passionate Python developer eager to craft elegant and efficient solutions? Do you thrive in a collaborative environment where your contributions directly impact the success of innovative projects? If so, we're looking for you!</p><p><br></p><p>We're seeking a talented Python Developer to join our dynamic team and contribute to the development of our cutting edge solutions. You'll be instrumental in designing, building, and maintaining high-quality code that powers our core applications.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li><strong>Develop and Maintain Python Applications:</strong> Write clean, efficient, and well-documented Python code for various projects.</li><li><strong>Design and Implement APIs:</strong> Build and integrate RESTful APIs to facilitate seamless data exchange between systems.</li><li><strong>Database Interaction:</strong> Work with databases (e.g., PostgreSQL, MySQL, MongoDB) to store, retrieve, and manipulate data.</li><li><strong>Troubleshoot and Debug:</strong> Identify and resolve software defects, ensuring optimal performance and reliability.</li><li><strong>Collaborate with Cross-Functional Teams:</strong> Work closely with product managers, designers, and other engineers to define requirements and deliver solutions.</li><li><strong>Write Unit and Integration Tests:</strong> Ensure code quality through thorough testing and adherence to best practices.</li><li><strong>Contribute to Code Reviews:</strong> Participate in code reviews to maintain code quality and share knowledge.</li><li><strong>Stay Up-to-Date with Technologies:</strong> Continuously learn and adapt to new Python libraries, frameworks, and best practices.</li><li><strong>Deploy and Maintain Applications:</strong> Contribute to the CI/CD pipeline and help deploy and maintain applications in production.</li></ul><p><strong>What You Bring:</strong></p><ul><li><strong>Strong Python Proficiency:</strong> Solid understanding of core Python concepts and experience with relevant libraries and frameworks (e.g., Flask, Django, FastAPI, SQLAlchemy, Pandas, NumPy).</li><li><strong>API Development Experience:</strong> Experience building and consuming RESTful APIs.</li><li><strong>Database Knowledge:</strong> Familiarity with relational or NoSQL databases.</li><li><strong>Version Control (Git):</strong> Proficiency in using Git for version control.</li><li><strong>Problem-Solving Skills:</strong> Strong analytical and problem-solving abilities.</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills.</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced <strong>IT Business Analyst</strong> with strong <strong>data analysis expertise</strong> to join our growing team. In this role, you will act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing data, and driving the delivery of IT and data-driven solutions. The ideal candidate has a mix of business acumen, technical knowledge, and excellent communication skills, with hands-on experience working with data.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document requirements for IT and data projects.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data analysis using SQL, Excel, and BI tools to support decision-making and solution design.</li><li>Collaborate with developers, data engineers, and QA teams to ensure accurate delivery of solutions.</li><li>Develop and maintain process flows, business requirements documents (BRDs), and user stories.</li><li>Support testing efforts by creating test plans, test cases, and validating solutions against requirements.</li><li>Identify opportunities for process improvements through data insights and automation.</li><li>Act as a liaison between IT and business units to ensure clear communication and alignment.</li></ul><p><br></p>
<p>We are seeking a skilled <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across a variety of systems and platforms. In this role, you will be the first point of contact for end-users, troubleshooting issues, resolving technical problems, and ensuring smooth day-to-day IT operations. The ideal candidate is a strong communicator, customer-focused, and experienced with both hardware and software support in a corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 & 2 technical support for desktops, laptops, mobile devices, printers, and other hardware.</li><li>Install, configure, and maintain operating systems, applications, and security tools.</li><li>Troubleshoot and resolve network connectivity, VPN, and Wi-Fi issues.</li><li>Manage user accounts, permissions, and access within Active Directory, Microsoft 365, and other systems.</li><li>Document support requests and solutions using the ticketing system.</li><li>Support hardware/software rollouts, system upgrades, and IT projects as needed.</li><li>Escalate complex issues to senior IT staff or vendors when appropriate.</li><li>Maintain an excellent standard of customer service while supporting internal staff.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our IT support team. In this role, you’ll serve as the first point of escalation for technical issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You’ll also play a key role in mentoring junior analysts, improving support processes, and collaborating with infrastructure and application teams to keep systems running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 technical support for desktops, laptops, mobile devices, printers, and related hardware/software.</li><li>Troubleshoot and resolve complex issues related to Windows/Mac OS, Office 365, VPN, networking, and business applications.</li><li>Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and adherence to SLAs.</li><li>Document issues, solutions, and knowledge base articles for future reference.</li><li>Assist with onboarding/offboarding of users, including account setup, permissions, and hardware provisioning.</li><li>Collaborate with infrastructure and systems teams on patching, upgrades, and IT projects.</li><li>Contribute to process improvement initiatives to enhance help desk efficiency and customer satisfaction.</li></ul><p><br></p>
