<p>We are looking for an experienced Help Desk Analyst II to join our team in Denver, Colorado. In this role, you will provide critical IT support to a fast-paced and collaborative team environment, ensuring smooth operations for approximately 1,900 associates. This is a long-term contract opportunity that requires a hands-on approach to troubleshooting, problem-solving, and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve incoming IT support tickets using Freshservice, ensuring timely and effective solutions.</p><p>• Facilitate "Express Lane" support sessions to assist employees with urgent technical issues.</p><p>• Diagnose and troubleshoot hardware and software problems across Windows and iOS platforms.</p><p>• Coordinate with vendors to handle hardware shipments and returns, such as empty box requests.</p><p>• Manage employee onboarding and offboarding processes, including PC refreshes and exit procedures.</p><p>• Install software and resolve issues related to error codes and compatibility.</p><p>• Provide support for ongoing hardware refresh initiatives to optimize system performance.</p><p>• Collaborate with a team of five to handle a daily workload of 80–120 tickets, maintaining a communicative and cooperative work environment.</p><p>• Occasionally travel for training and regional support as required, ensuring seamless IT operations across locations.</p>
<p>We are looking for a dedicated Help Desk Technician to provide exceptional technical support and customer service for end-users in Jacksonville, Florida. As part of this long-term contract position, you will play a pivotal role in resolving IT issues, managing user accounts, and ensuring smooth operations for Windows-based systems. This opportunity is ideal for individuals with a strong foundation in IT support and a proactive approach to problem-solving.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide timely technical support for software, hardware, and network-related issues.</li><li>Administer and maintain Active Directory, including user account creation and updates.</li><li>Support and optimize Windows 10 systems to ensure performance and security.</li><li>Accurately document and manage support requests using the help desk ticketing system.</li><li>Collaborate with IT team members to identify and resolve recurring technical issues.</li><li>Educate users on best practices and procedures to improve system efficiency.</li><li>Perform routine system maintenance and updates to ensure infrastructure reliability.</li><li>Conduct initial troubleshooting and escalate complex issues to appropriate support levels.</li><li>Adhere to company policies and security standards in all technical operations.</li></ul><p><br></p>
<p>Hardware Service Technician</p><p>We're looking for a skilled <strong>Hardware Service Technician</strong> to join our team on a <strong>Contract-to-Permanent</strong> basis in <strong>Jacksonville, Florida</strong>. In this role, you'll be responsible for maintaining, repairing, and ensuring the functionality of a variety of hardware systems, including <strong>access controls, audio video (AV), and integrated systems</strong>. You'll provide exceptional support to customers, leveraging your ability to troubleshoot, communicate effectively, and adapt to diverse technical challenges.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist customers in understanding and effectively using hardware systems, including <strong>access control, AV, and integrated solutions</strong>, through clear communication and guidance.</li><li>Perform routine on-site maintenance tasks to ensure all systems are operating at optimal levels.</li><li>Diagnose and repair hardware issues, including identifying and replacing defective components, with a focus on <strong>access controls, AV, and integrated systems</strong>.</li><li>Verify that all systems and components are properly installed, tested, and documented prior to final acceptance.</li><li>Maintain accurate records of service activities, including hours worked, parts used, and tasks completed.</li><li>Ensure effective communication with customers, dispatchers, and the Service Manager to provide seamless service.</li><li>Properly maintain and care for company-assigned vehicles, ensuring they remain clean and in compliance with safety standards.</li><li>Participate in on-call rotations and respond to after-hours service calls as scheduled.</li><li>Train new service team members on hardware products and maintenance techniques.</li></ul><p><br></p>
<p>We are seeking a highly skilled <strong>Senior IT Support Specialist</strong> with extensive experience supporting <strong>MacOS environments</strong> and administering <strong>Jamf</strong> to join our technology team. This role will be responsible for delivering exceptional onsite and remote support, managing enterprise device configurations, and ensuring a seamless user experience across the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 2–3 technical support for MacOS systems, applications, and peripherals.</li><li>Administer and maintain Jamf Pro for device management, configuration, and deployment.</li><li>Collaborate with IT leadership to develop and enforce Mac management policies.</li><li>Perform system imaging, patching, and software deployment for enterprise environments.</li><li>Support a hybrid environment including <strong>Windows 10/11</strong> endpoints and mobile devices (iOS/Android).</li><li>Troubleshoot hardware, software, and network issues for onsite and remote employees.</li><li>Manage Active Directory accounts, permissions, and group policies.</li><li>Deliver “white glove” support to VIP users and executives.</li></ul><p><br></p>
<p>We are seeking a <strong>Tier 2 Help Desk Analyst</strong> to join our growing IT support team. In this role, you’ll be the escalation point for Tier 1 technicians, providing advanced technical support and troubleshooting for hardware, software, and network-related issues. This is an excellent opportunity for someone looking to deepen their IT expertise and grow into systems or network administration.</p><p>Key Responsibilities</p><ul><li>Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution.</li><li>Troubleshoot and resolve issues related to Windows/Mac OS, Active Directory, Microsoft 365, VPN, and basic networking.</li><li>Manage service tickets in [ServiceNow/Jira/other ITSM tool], maintaining SLAs and clear documentation.</li><li>Support end-users with software installations, hardware setups, and system configurations.</li><li>Perform account management tasks including password resets, permissions, and group policy troubleshooting.</li><li>Collaborate with Tier 3/Infrastructure teams to escalate complex issues and contribute to root cause analysis.</li><li>Create and maintain technical documentation, knowledge base articles, and user guides.</li></ul><p><br></p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
The Office Administrator is responsible for ensuring the efficient day-to-day operations <br>of the office. This role supports management, staff, and clients by performing administrative tasks, <br>coordinating office activities and maintaining effective communication across the organization. <br>Responsibility Details:<br>The following is a list of the main responsibilities of which most are completed daily and / or required to perform a subsequent function. Additional duties / responsibilities may be communicated and approved by the General Manager as required to support other team members.<br>• Shipping and receiving of all packages.<br>• Shipping invoice processing.<br>• Log test samples upon receipt with proper labeling.<br>• Maintain sample inventory and ensure proper storage and handling conditions are met.<br>• Serve as the primary point of contact for office operations and administrative support for visitors, <br>vendors, and customers.<br>• Answer and direct phone calls, emails, and other correspondence.<br>• Maintain and organize office records, files, and documentation (electronic and physical).<br>• Manage all visitors and maintain the visitor process (Logs, badges, etc.)<br>• Support coordination, scheduling, meetings, and appointments, including preparing agendas and <br>meeting materials of internal meetings and clients’ visits, as needed.<br>• Coordinate catering services and room setup for internal meetings, training, and client visits.<br>• Perform mail handling and distribution duties.<br>• Manage office supplies inventory and place orders as needed.<br>• Assist with onboarding of new employees, including preparing workspaces, providing welcome <br>materials and office supplies, coordinating building access, and scheduling orientation sessions as <br>needed.<br>• Process invoices, expense reports, and basic bookkeeping tasks as assigned.<br>• Ensure the office environment is clean, safe, and well-maintained.<br>• Assist with data entry, filing, scanning, and document management as required.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Perform other administrative duties as required to support business operations
We are seeking a skilled and experienced System Administrator to join a dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you’ll be expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a natural ability to communicate clearly and effectively in a fast-paced team setting. <br> What You'll Be Doing: Configure and support WAN and LAN infrastructure Manage and maintain Microsoft server operating systems and applications Support and administer virtualization platforms [Hyper-V, VMware, etc.] Administer and troubleshoot Microsoft 365 environments Support endpoint protection and network security tools Oversee backup and disaster recovery platforms Lead investigations and resolution of escalated issues or project tasks Prioritize and manage multiple technical support requests efficiently Recommend improvements to systems or applications to boost performance and reliability Monitor network and infrastructure health to ensure uptime and performance Document configurations, procedures, and troubleshooting guides
<p>We are looking for a skilled Controls Engineer to join our team in Jacksonville, Florida. As a Contract-to-Permanent role, it offers an excellent opportunity for professionals seeking to contribute to innovative solutions while advancing their careers. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Engineer electrical distribution systems</strong> (low to medium voltage), crafting detailed single-line diagrams, wiring schematics, and electrical layouts.</li><li><strong>Specify and select critical components</strong> like MCCs, VFDs, transformers, and distribution panels.</li><li><strong>Develop tailored control solutions</strong> based on in-depth project analysis, ensuring compliance with industry standards and regulations.</li><li><strong>Produce and manage essential technical documentation</strong>, including equipment specs and system schematics.</li><li><strong>Conduct comprehensive electrical system studies</strong>, covering load analysis, voltage drop, short circuit, arc flash, and coordination.</li><li><strong>Lead field inspections and system start-ups</strong> to validate performance and operational integrity.</li><li><strong>Deliver remote technical support</strong> to optimize systems and resolve issues.</li><li><strong>Collaborate across teams</strong> (project management, field service, clients) for smooth project delivery.</li><li><strong>Oversee multiple projects concurrently</strong>, consistently meeting deadlines and deliverables.</li><li><strong>Analyze customer requirements and project goals</strong> to guide system design.</li></ul><p><br></p>
We are looking for an experienced EDI Analyst to join our team on a contract basis in Jacksonville, Florida. In this role, you will handle end-to-end EDI processes, ensuring seamless integration of customer data with internal systems. This is a fantastic opportunity to work alongside a highly skilled team, contributing to critical business functions in the retail industry.<br><br>Responsibilities:<br>• Oversee the complete mapping and integration of customer EDI data to internal standards using Sterling Integrator.<br>• Manage multiple trading partner relationships simultaneously, ensuring accurate and timely data exchange.<br>• Analyze and interpret business requirements to develop appropriate EDI solutions.<br>• Handle a variety of EDI transactions, including Purchase Orders (850), Invoices (810), Advance Ship Notices (856), and Remittance Advices (820).<br>• Collaborate with internal teams and external partners to troubleshoot and resolve EDI-related issues.<br>• Maintain and update EDI configurations to align with evolving customer needs.<br>• Monitor and optimize data workflows to improve efficiency and accuracy.<br>• Provide documentation and support for EDI processes and configurations.<br>• Ensure compliance with industry standards, including ANSI X12 and Applicability Statement 2 (AS2).
<p><strong>Make a Real Impact in a Mission-Driven Industry!</strong></p><p>Are you ready to take your accounting career to the next level while making a difference in your community? Our client, a forward-thinking Public Utilities organization in Yulee, FL, is looking for a <strong>strategic and inspiring Accounting Manager</strong> to lead financial operations across multiple departments and locations.</p><p>This is more than just a numbers role — it’s a chance to <strong>drive change, mentor talent, and shape the future</strong> of a vital public service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Lead a diverse range of accounting functions with precision and insight.</li><li>Collaborate across departments and locations to streamline financial processes.</li><li>Mentor and develop a high-performing accounting team — from recruitment to performance management.</li><li>Ensure SOX compliance and uphold strong internal controls.</li><li>Deliver powerful financial and statistical analysis to support executive decision-making.</li><li>Partner with Tax and Financial Analysis teams to stay ahead of regulatory and market changes.</li><li>Work closely with senior leadership including the Director of Finance and Controller to align financial strategy with organizational goals.</li><li>Champion the use of ERP systems and Excel to optimize reporting and analysis.</li></ul><p><br></p>
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p>Get ready to ignite your career! We're searching for a <strong>brilliant Software Developer</strong> to join our dynamic team in sunny <strong>Jacksonville, Florida</strong>, on a <strong>Contract-to-Permanent</strong> basis!</p><p>If you're a coding wizard with a <strong>passion for back-end development</strong> and a knack for crafting innovative software, this is your chance to shine! You'll be a vital part of a talented crew of designers, developers, and strategists, all working together to create amazing solutions.</p><p><br></p><p>What You'll Be Doing:</p><ul><li><strong>Designing, developing, and maintaining cutting-edge web applications</strong> using the powerful Microsoft technology stack, always aiming for industry-best standards!</li><li><strong>Implementing and managing robust database solutions</strong>, ensuring peak performance and seamless scalability.</li><li><strong>Diving into every phase of the software development lifecycle</strong>, from initial analysis and design to development, testing, deployment, and ongoing support.</li><li><strong>Collaborating closely with cross-functional teams</strong> to gather requirements and deliver nothing less than <strong>high-quality, impactful solutions</strong>.</li><li><strong>Bringing user experiences to life</strong> by developing and integrating exciting JavaScript-based features and functionality.</li><li><strong>Lending your technical expertise</strong> to proposals and project scopes, helping us <strong>win fantastic client solutions!</strong></li><li><strong>Engaging directly with clients</strong>, presenting your incredible deliverables, and expertly addressing their feedback.</li><li><strong>Helping build and maintain awesome internal tools and applications</strong> that boost our team's productivity and success.</li><li><strong>Staying on the cutting edge of emerging technologies</strong> and enthusiastically sharing your knowledge to keep our team innovating!</li><li><strong>Ensuring top-notch quality assurance</strong> through rigorous testing and debugging processes.</li></ul><p><br></p>
<p>We are seeking a <strong>Digital Project Manager</strong> to oversee the planning, execution, and delivery of digital initiatives across web, mobile, and marketing platforms. This role is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, and is passionate about bringing digital strategies to life.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full lifecycle of digital projects, from scoping and requirements gathering to delivery and post-launch support.</li><li>Collaborate with design, development, marketing, and business teams to align deliverables with objectives.</li><li>Create project timelines, track milestones, and ensure deadlines are met.</li><li>Define project scope, allocate resources, and manage budgets effectively.</li><li>Monitor project risks, identify roadblocks, and implement solutions proactively.</li><li>Facilitate client and stakeholder communication, providing regular updates and status reports.</li><li>Ensure all projects follow best practices, brand guidelines, and quality standards.</li><li>Support continuous improvement by evaluating project outcomes and recommending optimizations.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
We are looking for a detail-oriented Billing Clerk to join our team on a long-term contract basis in Jacksonville, Florida. This role involves managing billing operations for construction projects, ensuring accuracy in invoices, and maintaining strong relationships with clients. If you have experience in construction accounting and a background in B2B collections, we encourage you to apply.<br><br>Responsibilities:<br>• Process and issue 60-70 invoices monthly for construction-related projects with precision.<br>• Conduct follow-ups with approximately 140 customers to ensure timely payments and resolve any billing discrepancies.<br>• Handle accounts receivable tasks, including tracking payments and managing outstanding balances.<br>• Utilize Sage Intacct and Excel for accurate reporting and billing activities.<br>• Collaborate with project managers to ensure job orders, purchase orders, and waivers are correctly documented.<br>• Maintain compliance with industry standards and billing regulations within the construction sector.<br>• Generate and distribute detailed billing statements to clients in a timely manner.<br>• Assist in B2B collections by communicating with commercial clients and resolving payment issues.<br>• Provide support in preparing reports related to job costs and project accounting.<br>• Ensure all billing processes align with company policies and procedures.
<p><strong>Get ready to ignite your passion for coding!</strong> We're on the hunt for a phenomenal Software Engineer to join our dynamic IT Software team right here in sunny Jacksonville, FL! If you're bursting with creativity and love building cutting-edge software, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be a key player in crafting, testing, and fine-tuning secure and scalable applications that truly make a difference. You'll team up with brilliant product owners, enthusiastic stakeholders, and fellow developers to deliver jaw-dropping, full-stack solutions that thrill our customers and propel our business forward!</p><p><br></p><p><strong>Here's where the magic happens:</strong></p><ul><li><strong>Dream Big, Build Bigger!</strong> Collaborate with our rockstar product owners and stakeholders to design software solutions that are not just functional, but revolutionary!</li><li><strong>Code with Confidence!</strong> Dive into industry best practices and coding standards to develop, test, and maintain software applications that are as robust as they are elegant.</li><li><strong>Level Up Together!</strong> Engage in lively code reviews, sharing your expertise and soaking up the wisdom of your colleagues.</li><li><strong>API Alchemist!</strong> Develop and manage powerful internal and external APIs/RESTful services, both on-site and in the cloud, connecting our systems like never before.</li><li><strong>Data Dynamo!</strong> Harness the power of databases like SQL Server, MongoDB, and PostgreSQL to store and retrieve data with lightning speed and precision.</li><li><strong>Testing Titan!</strong> Create and execute unit and integration tests to guarantee flawless software performance, every time.</li><li><strong>User Whisperer!</strong> Gather and analyze user feedback to continuously enhance software performance and create an amazing user experience.</li><li><strong>Documentation Dynamo!</strong> Keep our technical documentation crystal clear and up-to-date, including user manuals and system architecture diagrams.</li><li><strong>Tech Trailblazer!</strong> Stay ahead of the curve by exploring and embracing emerging trends and technologies in the ever-evolving world of software development.</li></ul><p><strong>If you're ready to unleash your coding superpowers in a vibrant, collaborative, and onsite environment in Jacksonville, FL, we want YOU! Let's build the future together!</strong></p>
