<p>Are you the go-to problem solver when technology issues arise? Do you enjoy helping others, resolving technical challenges, and keeping systems running smoothly? We’re hiring an <strong>IT Support Specialist</strong> to join a growing team and support end users across hardware, software, and network environments.</p><p><br></p><p><strong>About the Role</strong></p><p>As an IT Support Specialist, you will provide frontline technical support, troubleshoot issues, assist with hardware/software maintenance, and ensure end users have the tools they need to succeed. You'll work closely with internal teams, respond to support tickets, and help maintain a reliable and secure IT environment.</p><p>This role is perfect for someone who is customer-focused, technically sharp, and eager to grow within an IT organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1–2 support for end users across desktops, laptops, mobile devices, printers, and other peripherals</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Install, configure, and maintain Windows and/or macOS operating systems</li><li>Support Microsoft 365 applications including Outlook, Teams, and OneDrive</li><li>Create, update, and manage support tickets in the ITSM system</li><li>Assist with user account setup and access management in Active Directory</li><li>Deploy software patches, security updates, and system upgrades</li><li>Document solutions, processes, and common troubleshooting steps</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with IT teams on projects such as device refreshes, migrations, and system rollouts</li></ul><p><br></p>
<p>We are seeking a skilled <strong>Application Support Engineer</strong> with hands-on experience in <strong>Salesforce</strong>, <strong>Oracle</strong>, or similar enterprise application environments. This role focuses on supporting, troubleshooting, and optimizing the applications that power our organization. You will work closely with end users, technical teams, and vendors to resolve issues, ensure system stability, and maintain seamless application functionality across business units.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 support for enterprise applications, including Salesforce, Oracle Cloud, SIS platforms, or third-party integrated systems</li><li>Diagnose and resolve application issues involving configuration, workflows, permissions, integrations, and system performance</li><li>Collaborate with cross-functional teams to support and enhance system functionality</li><li>Monitor and maintain data integrity, perform routine audits, and participate in cleanup initiatives</li><li>Work with APIs, middleware tools, or integration platforms to troubleshoot system-to-system communication</li><li>Assist with application upgrades, patching cycles, and regression testing</li><li>Support the creation, modification, and maintenance of automations, workflows, and forms in Salesforce, Oracle, or related systems</li><li>Document support processes, troubleshooting steps, known issues, and application configurations</li><li>Communicate updates, issues, and timelines to stakeholders in a clear and professional manner</li><li>Participate in ongoing improvements to application performance, user experience, and reliability</li></ul><p><br></p>
<p>Are you the person everyone calls when something needs to be fixed <em>right now</em>? Do you love being hands-on with hardware, tackling technical challenges, and keeping IT operations running smoothly? If so, you’ll love this Smart Hands opportunity.</p><p>We’re hiring a <strong>Smart Hands IT Support Technician</strong> to support day-to-day operations across networking, hardware deployment, troubleshooting, and onsite technical support for a major enterprise environment. This role is perfect for someone with strong foundational IT skills, excellent communication, and a passion for solving problems in real time.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As the go-to onsite technical resource, you will:</p><ul><li>Provide hands-on support for servers, network devices, desktops, and peripherals</li><li>Rack, stack, and cable equipment in data rooms or IDF/MDF locations</li><li>Troubleshoot hardware issues, perform swaps, and execute break/fix tasks</li><li>Assist with network troubleshooting, patching, and physical connectivity</li><li>Support device imaging, deployments, and workstation setup</li><li>Work with remote engineering teams to be their “hands and eyes” onsite</li><li>Handle equipment moves, installations, and site-level tech changes</li><li>Document work, complete tickets, and follow standard operating procedures</li><li>Maintain professional communication with end users and vendors</li></ul><p><br></p>
<p>Our client, a professional services organization in the Jacksonville market, is seeking a Full-Charge Bookkeeper/Office Manager to lead all accounting and administrative operations. This role serves as the primary accounting resource and office manager while working closely with Management to ensure smooth daily operations. The ideal candidate will manage full-cycle bookkeeping in QuickBooks, oversee payroll processing, maintain accurate financial records, and ensure the office operates efficiently. This role is hands-on, highly organized, and essential to the firm’s operational success.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage full-charge bookkeeping: QuickBooks entries, journal postings, reconciliations, and payroll processing.</li><li>Oversee daily office operations, supply management, filing systems, and general administrative support.</li><li>Coordinate with contracted IT support and assist with basic IT needs.</li><li>Maintain a professional, organized, and client-focused office environment.</li></ul><p><br></p>
We are looking for an experienced Audit Manager to join our team in Jacksonville Beach, Florida. This Contract to permanent position offers an exciting opportunity to lead audit engagements for a diverse portfolio of clients while ensuring compliance with industry standards and regulations. The role involves overseeing audit processes, mentoring team members, and providing strategic insights to improve business operations.<br><br>Responsibilities:<br>• Manage and execute audit, review, and compliance engagements across multiple industries.<br>• Prepare detailed audit strategies and assess risk factors to ensure compliance.<br>• Review financial statements and disclosures to verify adherence to reporting standards.<br>• Coordinate and schedule audit projects to meet deadlines and client expectations.<br>• Supervise and mentor audit team members to support their development and performance.<br>• Conduct research on complex accounting issues and deliver practical solutions.<br>• Identify opportunities to enhance client services and build strong relationships.<br>• Oversee the preparation and review of work papers to ensure accuracy and completeness.<br>• Collaborate with audit partners to address technical matters and optimize engagements.<br>• Stay current with industry developments and software tools to enhance audit processes.
<p>Are you an experienced Senior Software Engineer looking to design modern applications, drive technical strategy, and build impactful solutions? Our client is seeking a hands-on engineer who can strengthen their development team and help deliver high-quality, scalable software across the full stack.</p><p><br></p><p><strong>About the Role</strong></p><p>As a Senior Software Engineer, you will play a key role in architecting, developing, and maintaining applications built with <strong>.NET, C#, Azure cloud services, and React</strong>. You will collaborate closely with cross-functional teams, influence technical direction, and ensure the delivery of clean, secure, and high-performing code.</p><p>This is an opportunity to work on meaningful projects, implement best practices, and contribute to a culture of engineering excellence.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain full-stack applications using <strong>.NET/C#</strong> on the backend and <strong>React</strong> on the frontend.</li><li>Architect scalable solutions leveraging <strong>Azure services</strong> such as App Services, Functions, SQL, DevOps, and Containers.</li><li>Create RESTful APIs and integrate with internal and external systems.</li><li>Participate in code reviews, system design sessions, and technical planning.</li><li>Improve development workflows, CI/CD pipelines, and cloud deployments.</li><li>Mentor junior developers and contribute to engineering best practices.</li><li>Troubleshoot, debug, and optimize applications for performance and reliability.</li><li>Work closely with product owners, QA, and stakeholders to deliver high-quality features.</li></ul><p><br></p>
We are looking for an experienced Azure Cloud Engineer to join our team in Jacksonville, Florida. This position requires expertise in managing and optimizing Microsoft 365 and Azure environments, with a strong focus on Azure Virtual Desktop deployment and lifecycle management. As a client-facing role, you will need excellent communication skills to translate business needs into secure, scalable cloud solutions. This is a Contract to permanent employment opportunity.<br><br>Responsibilities:<br>• Design, configure, and maintain Azure Virtual Desktop host pools, application groups, and session settings.<br>• Optimize image management processes, FSLogix profiles, autoscaling configurations, and system monitoring.<br>• Troubleshoot connectivity issues, performance concerns, and application delivery within Azure Virtual Desktop environments.<br>• Manage and support Azure infrastructure components, including virtual networks, network security groups, load balancers, and storage solutions.<br>• Implement identity and access governance across Azure resources to ensure a secure and compliant environment.<br>• Monitor and resolve issues related to the health and performance of Azure services.<br>• Configure and enforce conditional access policies, authentication methods, and device compliance within Microsoft Entra ID.<br>• Administer Microsoft 365 settings, including permissions, sharing policies, and security configurations across Teams, SharePoint, Exchange Online, and OneDrive.<br>• Collaborate with clients to gather requirements and execute cloud adoption and migration strategies.<br>• Document configurations, standards, and best practices while identifying and addressing security and configuration gaps.
<p>We are looking for an experienced Devops Engineer to design, implement, and optimize cloud-based solutions in a dynamic production environment. This role will play a pivotal part in enhancing infrastructure efficiency, automating processes, and supporting the deployment of containerized applications. Join our team to contribute your expertise in cloud technologies and drive innovative solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design and maintain robust cloud infrastructure to support production environments.</p><p>• Develop and implement best practices for deploying cloud-based solutions.</p><p>• Provide expert consultation on cloud technologies to teams across the organization.</p><p>• Automate software integration and deployment processes on cloud platforms.</p><p>• Collaborate with operations teams to streamline and automate routine tasks.</p><p>• Assist in containerizing existing applications and ensuring seamless deployment.</p><p>• Troubleshoot and resolve client issues related to hosted infrastructure.</p><p>• Configure and manage network equipment such as firewalls and load balancers.</p><p>• Support the implementation of multi-site architectures to ensure resilience.</p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
