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9 results for Customer Service in Jacksonville, FL

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-05-21T17:48:45Z

Portfolio Manager

Jacksonville, FL
onsite
Permanent / Full Time
75000.00 - 95000.00 USD / Yearly
We are looking for an experienced Portfolio Manager to lead the day-to-day performance of commercial properties in Jacksonville, Florida. This role focuses on creating a strong tenant experience, protecting property standards, and driving sound financial and operational results across the portfolio. The position also works closely with site teams, contractors, and internal partners to keep projects, maintenance, and lease-related activities moving efficiently. Responsibilities: • Direct daily operations for assigned commercial properties, ensuring each asset is maintained to a high standard with strong attention to detail and runs efficiently. • Coordinate tenant onboarding activities, respond to occupier needs, and foster productive relationships that support long-term satisfaction and retention. • Lead capital improvements and other property initiatives by managing scope, contracts, budgets, schedules, and communication with vendors, tenants, and internal stakeholders. • Administer lease-related matters, prepare required documentation, and support space changes such as renewals, expansions, and reductions. • Perform routine site reviews of buildings, equipment, and grounds to identify issues, uphold appearance standards, and verify operational readiness. • Establish and maintain emergency response protocols and preventive maintenance plans to reduce risk and support reliable building performance. • Oversee service requests and work orders to ensure issues are resolved promptly and in line with tenant expectations. • Manage third-party service providers, confirm compliance with insurance and contract requirements, and monitor the quality and timeliness of completed work. • Develop operating budgets, track financial results, review receivables and expenses, and explain budget-to-actual variances throughout the year. • Supervise property staff through hiring, coaching, performance evaluations, and goal setting while contributing to broader departmental projects as needed.
2026-05-22T12:38:42Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.
2026-05-26T13:44:06Z

Help Desk/Desktop Technician

Gainesville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives. Responsibilities:• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.
2026-05-26T13:44:06Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.
2026-05-26T13:44:06Z

HubSpot Administrator

Jacksonville, FL
remote
Temporary to Hire
- USD / Hourly
We’re seeking an experienced HubSpot Administrator to lead the oversight, optimization, and ongoing enhancement of our HubSpot platform and marketing automation ecosystem. This role requires deep knowledge of HubSpot’s capabilities—workflows, data management, reporting, and integrations—to drive efficiency across our marketing and sales operations. As a contract-to-permanent position based in Jacksonville, FL, you’ll collaborate cross‑functionally and play a key role in delivering measurable impact. Responsibilities<ul><li>Manage and maintain the HubSpot platform to ensure data accuracy, integrity, and seamless performance.</li><li>Build, refine, and deploy workflows, automations, and integrations that align with business needs.</li><li>Support marketing, sales, and customer success teams in leveraging HubSpot effectively and following best practices.</li><li>Troubleshoot system issues, identify root causes, and implement long-term solutions.</li><li>Develop, track, and analyze key performance reports to support data-driven decision-making.</li><li>Oversee user roles, permissions, and platform security settings.</li><li>Partner with IT teams and third‑party vendors to integrate HubSpot with additional systems and tools.</li><li>Stay current on HubSpot updates, emerging features, and broader marketing automation trends.</li></ul>
2026-05-21T17:48:45Z

Director of Marketing

Chicago, FL
remote
Permanent / Full Time
140000.00 - 150000.00 USD / Yearly
We are looking for a strategic marketing leader to guide a portfolio of luxury outdoor furniture brands and elevate their presence across consumer and trade audiences. This role partners closely with senior leadership to shape integrated marketing efforts that strengthen brand identity, support commercial goals, and expand market reach. The ideal candidate brings strong experience in multi-brand marketing, team leadership, and performance-driven planning within a premium or design-focused environment. Responsibilities:• Create and lead comprehensive marketing strategies for six distinct brands, ensuring each approach reflects its unique market position while supporting broader business objectives.• Translate sales priorities, product introductions, and channel needs into annual and long-term marketing roadmaps that drive sustainable growth.• Direct the development of campaigns across digital platforms, print materials, live experiences, and industry events to deliver consistent and compelling brand visibility.• Identify opportunities for collaboration across the brand portfolio to increase efficiency, extend audience reach, and strengthen overall market impact.• Oversee the marketing calendar and coordinate execution timelines so initiatives are delivered accurately and on schedule.• Work closely with sales leadership to support trade-focused programs, showroom experiences, and event initiatives that deepen customer engagement.• Use performance data and customer insights to improve acquisition strategies, strengthen retention efforts, and increase long-term customer value.• Report on key marketing metrics to executive stakeholders, translating results into clear recommendations and actionable next steps.• Guide the creation of brand materials such as catalogs, lookbooks, campaign assets, and sales enablement tools while maintaining a luxury standard.• Lead, coach, and develop the marketing team while managing budgets with a focus on efficiency, return on investment, and measurable business results
2026-05-11T21:33:41Z

Bookkeeper

Jacksonville, FL
onsite
Temporary to Hire
30.40 - 35.20 USD / Hourly
We are looking for a dependable Bookkeeper to join a growing transportation and logistics organization in Jacksonville, Florida. This contract opportunity with permanent potential is well suited for someone who enjoys a hands-on accounting role, can stay organized in a high-activity setting, and takes pride in keeping financial records accurate and current. The position supports core daily accounting functions while partnering with leadership to improve visibility into spending, cash flow, and overall financial operations. Responsibilities: • Oversee day-to-day accounts payable and accounts receivable activities to keep billing and collections on track. • Prepare customer invoices, apply incoming payments, and reconcile vendor accounts to resolve discrepancies promptly. • Complete bank and credit card reconciliations regularly to maintain accurate financial reporting. • Support payroll administration and track employee reimbursements and business-related expenses. • Record financial transactions accurately, maintain general ledger details, and organize supporting documentation. • Monitor fuel usage, repair costs, and other operating expenses tied to transportation activities. • Assist with month-end close tasks and help produce routine financial reports for management review. • Partner with company leadership on budgeting efforts, cash flow tracking, and short-range financial planning. • Review accounting records for accuracy, consistency, and compliance with established procedures.
2026-05-27T17:48:45Z

Network Manager

Jacksonville, FL
onsite
Permanent / Full Time
74000.00 - 118000.00 USD / Yearly
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions. Responsibilities: • Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved. • Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities. • Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed. • Partner with program leadership to establish project timelines, cost targets, and measurable execution plans. • Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department. • Support enhancements to product data workflows, configuration control practices, and formal change review activities. • Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals. • Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required. • Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety. • Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.
2026-05-27T18:38:46Z