<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Senior Data Analyst</strong> with strong <strong>Power BI expertise</strong> to join our team. In this role, you will be responsible for transforming raw data into actionable insights, designing and maintaining BI dashboards, and partnering with stakeholders across the business to support data-driven decision-making. The ideal candidate is a highly analytical problem-solver with advanced data visualization skills and experience working with large, complex datasets.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, design, and maintain <strong>Power BI dashboards and reports</strong> to support business operations and strategy.</li><li>Work with stakeholders to gather requirements, define KPIs, and deliver data solutions aligned with business needs.</li><li>Perform advanced data analysis using SQL, Excel, and other tools to uncover trends and opportunities.</li><li>Optimize existing Power BI reports for performance and scalability.</li><li>Ensure accuracy, integrity, and security of data through quality checks and validation processes.</li><li>Collaborate with IT, data engineers, and business leaders to enhance reporting infrastructure and data pipelines.</li><li>Translate complex datasets into clear, visual insights that drive business decision-making.</li><li>Mentor junior analysts and provide guidance on best practices in BI reporting and data analysis.</li></ul><p><br></p>
<p>We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring seamless technical operations, providing support for various systems including Windows OS, macOS, Microsoft 365, and Active Directory. If you thrive in a fast-paced environment and enjoy solving technical challenges while delivering exceptional customer service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to Windows OS and macOS systems.</p><p>• Provide support and administration for Microsoft 365 tools such as Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, permissions, and group policies using Active Directory.</p><p>• Install, configure, and maintain desktop hardware, software, and peripheral devices.</p><p>• Record and document support activities, solutions, and processes within the ticketing system.</p><p>• Escalate complex technical issues to senior IT team members when necessary.</p><p>• Offer guidance and training to users on best practices and self-service tools.</p><p>• Ensure customer satisfaction through prompt and effective technical support.</p><p>• Collaborate with cross-functional teams to improve IT operations and service delivery.</p>
<p>We are seeking a <strong>Senior Data Engineer</strong> with deep expertise in <strong>Power BI, Microsoft Fabric, DAX, and SQL</strong> to join our growing analytics team. This role will focus on building and optimizing data models, pipelines, and reporting solutions to support enterprise-wide business intelligence and decision-making. You’ll collaborate closely with analysts, stakeholders, and IT teams to ensure data solutions are scalable, efficient, and insightful.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, build, and maintain scalable data pipelines and ETL processes within the Microsoft ecosystem.</li><li>Develop and optimize complex SQL queries, stored procedures, and views for efficient data extraction and transformation.</li><li>Build and enhance <strong>Power BI dashboards</strong> and reports with advanced DAX calculations to provide actionable insights.</li><li>Work with <strong>Microsoft Fabric</strong> to manage data integration, governance, and scalable analytics workloads.</li><li>Partner with business stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure data accuracy, security, and availability across multiple business units.</li><li>Monitor, troubleshoot, and optimize data infrastructure for performance and cost efficiency.</li><li>Mentor junior team members and contribute to best practices around data engineering and BI.</li></ul><p><br></p>
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
<p>We are seeking an experienced <strong>IT Project Manager</strong> to lead and deliver technology initiatives that align with business goals. This role requires a strategic thinker who can balance technical expertise with strong leadership and communication skills. The ideal candidate will excel in managing complex projects, coordinating cross-functional teams, and ensuring on-time, on-budget delivery.</p><p><strong>Responsibilities</strong></p><ul><li>Plan, execute, and oversee <strong>IT projects</strong> from initiation through delivery.</li><li>Define project scope, goals, timelines, resources, and budgets.</li><li>Lead cross-functional teams of engineers, analysts, and stakeholders.</li><li>Develop and maintain detailed project plans, status reports, and documentation.</li><li>Identify project risks, dependencies, and roadblocks; implement mitigation strategies.</li><li>Communicate progress and updates to leadership and stakeholders.</li><li>Ensure compliance with organizational and industry standards throughout the project lifecycle.</li><li>Drive process improvements for project management methodologies and delivery practices.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
