<p><strong>About the Role</strong></p><p>We are looking for a detail-oriented <strong>Application Support Analyst</strong> to join our technology team. In this role, you will serve as the primary point of contact for end-users, supporting business-critical applications, troubleshooting technical issues, and ensuring optimal system performance. You will work closely with engineering, product, and operations teams to identify problems, deliver solutions, and contribute to continuous improvement across our application stack.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide daily support for enterprise and departmental applications</li><li>Diagnose, investigate, and resolve application, integration, and system issues</li><li>Monitor application performance, system health, and error logs</li><li>Manage and resolve tickets within agreed service-level timelines</li><li>Collaborate with developers and vendors to escalate and troubleshoot complex issues</li><li>Support application upgrades, patches, and deployments</li><li>Document workflows, troubleshooting steps, configurations, and user guides</li><li>Work with business users to gather requirements and support new features or enhancements</li><li>Assist with testing, QA validation, and production rollouts</li><li>Analyze recurring issues and recommend long-term solutions or process improvements</li></ul><p><br></p>
<p>We are seeking a talented and detail-oriented <strong>Business Intelligence Analyst</strong> to join our team in Jacksonville, FL. This contract-to-perm opportunity offers a chance to make a meaningful impact by enhancing our data analytics and reporting infrastructure. The ideal candidate is passionate about data, skilled in visualization tools, and committed to delivering actionable insights to internal teams and external clients. This is an onsite role in Jacksonville FL.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technical Support</strong>: Provide daily support for both on-site and remote employees, resolving hardware/software issues and coordinating with third-party vendors for escalations.</li><li><strong>Data Environment Management</strong>: Maintain and monitor the Power BI and Snowflake environments, ensuring data accuracy, process efficiency, and timely error resolution.</li><li><strong>Dashboard Maintenance</strong>: Update and optimize existing Power BI dashboards and apps to meet evolving business needs, while troubleshooting reporting issues.</li><li><strong>Report Development</strong>: Collaborate with stakeholders to design and build new dashboards, data models, and analytical tools aligned with strategic goals.</li><li><strong>Visualization & Accessibility</strong>: Create intuitive, visually compelling reports for desktop and mobile platforms, ensuring clarity and ease of use.</li><li><strong>User Training & Documentation</strong>: Educate users on new or updated reports, provide clear documentation, and assist with access or functionality issues.</li><li><strong>Security & Access Control</strong>: Manage user permissions within Power BI, ensuring compliance with internal policies and data governance standards.</li><li><strong>Process Improvement</strong>: Identify opportunities to streamline and automate reporting processes for greater efficiency.</li><li><strong>Cross-Functional Collaboration</strong>: Support customer care initiatives by understanding client needs and partnering with internal teams to deliver effective solutions.</li><li><strong>Compliance</strong>: Adhere to company policies and regulatory requirements at both local and national levels.</li></ul>
<p>Are you passionate about transforming data into insights that drive strategic decisions? We’re seeking a <strong>Business Intelligence Analyst</strong> with strong Power BI and SQL expertise to join our team and help elevate our data capabilities.</p><p><br></p><p><strong>About the Role</strong></p><p>As a BI Analyst, you will play a key role in designing, developing, and maintaining business intelligence solutions that empower teams across the organization. You’ll collaborate closely with business stakeholders to understand reporting needs, analyze complex datasets, and build dashboards that deliver clear, actionable insights.</p><p>If you enjoy data visualization, deep-dive analytics, and creating meaningful stories from data—this role is for you.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain interactive dashboards and reports using <strong>Power BI</strong>.</li><li>Write complex <strong>SQL queries</strong> to extract, manipulate, and analyze data from various sources.</li><li>Partner with business teams to translate requirements into intuitive data solutions.</li><li>Conduct data validation and ensure accuracy, reliability, and consistency across reports.</li><li>Optimize and automate existing reporting processes.</li><li>Create documentation, data dictionaries, and visual standards to support BI governance.</li><li>Work with cross-functional teams on data-driven initiatives and strategic analytics projects.</li><li>Identify trends, patterns, and insights to support operational and executive decision-making.</li></ul><p><br></p>
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
<p>We’re seeking a Systems Engineer with strong Azure experience to manage and optimize cloud and hybrid infrastructure. You’ll oversee server administration, identity management, and automation across Azure environments, ensuring security, scalability, and reliability. You’ll also collaborate with cross-functional teams to streamline deployments and implement best practices. This role is ideal for someone who thrives in a cloud-first, automation-driven environment.</p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
