<p>We are looking for a skilled IT Support Analyst to join our dynamic team in Brunswick, Georgia. In this role, you will play a key part in providing technical assistance, managing infrastructure, and ensuring smooth operations across hardware, software, and network systems. This is a contract to permanent position, offering an excellent opportunity to grow within a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve hardware, software, and network-related issues to maintain seamless operations.</p><p>• Install, configure, and repair enterprise infrastructure, including servers, storage systems, and virtual environments.</p><p>• Plan and implement upgrades for hardware and software platforms, coordinating with vendors and stakeholders.</p><p>• Enhance and maintain monitoring, automation, and configuration solutions to improve system efficiency.</p><p>• Create and update detailed documentation for infrastructure services and processes.</p><p>• Ensure backup systems are functional and respond effectively to incidents.</p><p>• Provide timely and attentive support for end-user requests and technical issues.</p><p>• Collaborate with the IT team to uphold cybersecurity standards and compliance.</p><p>• Deliver clear communication and outstanding customer service to diverse users.</p><p>• Participate in on-call rotations during evenings, weekends, and holidays to address urgent technical needs.</p>
We are looking for an experienced Business Systems Analyst to join our team in Jacksonville, Florida. This role focuses on supporting and optimizing the Oracle Cloud Healthcare Suite, with a particular emphasis on the Payroll module. As part of this position, you will collaborate with cross-functional teams to refine system workflows, test updates, and ensure seamless application functionality while contributing to other functional areas.<br><br>Responsibilities:<br>• Lead the configuration and implementation of Oracle modules, specializing in the Payroll module.<br>• Design and optimize complex business processes by working closely with teams on system configuration, testing, validation, and documentation.<br>• Collaborate with technical teams to translate business requirements into technical solutions, ensuring the desired functionality is achieved.<br>• Identify opportunities to implement new features or enhance existing functionalities, providing recommendations to improve efficiency.<br>• Develop and execute test plans and scripts, as well as assist in training end-users on system updates and processes.<br>• Maintain detailed documentation of Oracle system requirements, workflows, and procedures.<br>• Offer end-user support by troubleshooting issues and analyzing data through Oracle reports.<br>• Participate in regular Oracle change control meetings and contribute to the decision-making process.<br>• Provide product support and expertise across various functional business areas.<br>• Stay updated on newly released Oracle features, maintenance updates, and patches to ensure optimal system performance.
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
