<p>We are looking for an experienced Senior Systems/Storage Engineer to join our team in Jacksonville, Florida. This long-term contract position offers an exciting opportunity to work with advanced virtualization, storage, and server technologies. The ideal candidate will bring expertise in managing complex server environments and ensuring compliance with security and operational standards.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage virtualization platforms, and perform migrations to updated environments.</p><p>• Oversee backup solutions, addressing reporting issues and ensuring data integrity.</p><p>• Maintain and upgrade hardware systems, including hosts and server platforms.</p><p>• Build and manage virtual machines, allocate storage resources, and organize operational folders.</p><p>• Support co-location environments with replication to ensure system reliability and disaster recovery.</p><p>• Implement and enforce compliance measures, including server baselining, port management, security rights, and auditing within a high-security environment.</p><p>• Manage global file solutions to optimize file storage and accessibility.</p><p>• Collaborate with cross-functional teams to enhance system performance and resolve technical issues</p>
<p>We are seeking a <strong>Tier 2 Help Desk Analyst</strong> to join our growing IT support team. In this role, you’ll be the escalation point for Tier 1 technicians, providing advanced technical support and troubleshooting for hardware, software, and network-related issues. This is an excellent opportunity for someone looking to deepen their IT expertise and grow into systems or network administration.</p><p>Key Responsibilities</p><ul><li>Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution.</li><li>Troubleshoot and resolve issues related to Windows/Mac OS, Active Directory, Microsoft 365, VPN, and basic networking.</li><li>Manage service tickets in [ServiceNow/Jira/other ITSM tool], maintaining SLAs and clear documentation.</li><li>Support end-users with software installations, hardware setups, and system configurations.</li><li>Perform account management tasks including password resets, permissions, and group policy troubleshooting.</li><li>Collaborate with Tier 3/Infrastructure teams to escalate complex issues and contribute to root cause analysis.</li><li>Create and maintain technical documentation, knowledge base articles, and user guides.</li></ul><p><br></p>
We are looking for a skilled Web Design Architect to join our team located in Jacksonville, Florida. In this role, you will be instrumental in creating engaging packaging and social media content primarily for the retail preteen market. The role encompasses a broad range of responsibilities, including the design of toy packaging artwork, development of marketing materials, maintenance of the company website, and the creation of compelling social media content.<br><br>Responsibilities:<br>• Develop captivating visuals for toy packaging and social media using a mix of new and existing artistic styles.<br>• Regularly update and maintain the company website.<br>• Create artwork for a variety of marketing materials, including catalogs and sales sheets, for both print and digital platforms.<br>• Craft engaging graphics, short videos, and compelling copy for various social media channels.<br>• Construct physical mockups of packaging and displays using basic art materials for internal review and sales presentations.<br>• Adhere to and develop standardized templates and graphics to maintain consistent brand aesthetics.<br>• Manage multiple projects concurrently, prioritizing tasks to meet deadlines.<br>• Stay abreast of the latest trends in toys and art to infuse fresh and innovative designs into packaging.<br>• Incorporate feedback and refine designs to ensure optimal presentation and print-ready files.<br>• Use Adobe Creative Suite, including Photoshop and Illustrator, to create retail packaging ready for four-color process printing.
