<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Jacksonville Beach, Florida. This role is ideal for someone with a strong foundation in accounting principles who thrives in a fast-paced, multi-entity environment. You will play a key role in managing financial processes, maintaining accurate records, and contributing to overall financial strategy.<br><br>Responsibilities:<br>• Oversee day-to-day accounting operations, ensuring accuracy and completeness across multiple business entities.<br>• Process accounts payable and receivable, ensuring timely invoicing, payments, and reconciliations.<br>• Prepare and post journal entries while maintaining proper documentation to support financial transactions.<br>• Reconcile bank accounts, credit cards, and general ledger accounts regularly to ensure consistency and accuracy.<br>• Manage cash flow and oversee cash-based accounting processes for multiple entities.<br>• Lead month-end and year-end closing procedures, ensuring financial reports are accurate and complete.<br>• Generate detailed financial statements and provide insightful analysis to support decision-making.<br>• Utilize NetSuite accounting software to maintain accurate and up-to-date financial records.<br>• Collaborate with external tax advisors and auditors to ensure compliance and accuracy.<br>• Identify and implement process improvements to enhance efficiency and streamline financial reporting.
