<p>We are seeking an experienced <strong>IT Applications Manager</strong> to lead the support, configuration, and optimization of our core business and clinical application ecosystem. This role oversees a team responsible for maintaining 100+ enterprise and departmental applications, including major EHR platforms, operational systems, and integrated workflows. You will partner closely with clinical leadership, operations, revenue cycle, and vendors to ensure system reliability, performance, and alignment to organizational needs.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Oversee daily support, configuration, and enhancement of key applications, including 6–10 major enterprise systems.</li><li>Serve as the <strong>final escalation point</strong> for complex application issues, troubleshooting, and performance challenges.</li><li>Lead system upgrades, configuration changes, workflow enhancements, and optimization initiatives across clinical and operational environments.</li><li>Manage a team of application analysts/technicians through task delegation, project planning, performance reviews, and escalation routing.</li><li>Partner with clinical, operational, billing, and revenue cycle teams to identify workflow gaps and translate needs into system improvements.</li><li>Maintain and optimize EHR platforms (NextGen, Epic, or similar), ensuring stability, usability, compliance, and integration readiness.</li><li>Support healthcare integrations such as HL7 interfaces, e‑prescribing, labs, imaging, and patient portal functionality.</li><li>Own vendor coordination, including troubleshooting escalations, upgrade planning, and contract-driven performance expectations.</li><li>Maintain system documentation, release notes, SOPs, and application roadmaps.</li><li>Drive best practices in governance, change management, and cross‑team communication.</li></ul><p><br></p>
We are looking for an experienced Mobile Device Developer to join our team on a contract basis. This position is based in Jacksonville, Florida, and requires a strong background in mobile application development, including hybrid frameworks and integration with native device features. The ideal candidate will have over seven years of relevant experience and a deep understanding of Angular, Apple Wallet integration, and mobile wrapper technologies.<br><br>Responsibilities:<br>• Develop and maintain mobile applications using Angular and hybrid frameworks such as Ionic and Capacitor.<br>• Design responsive and user-friendly interfaces optimized for mobile devices.<br>• Integrate native Android and iOS APIs into hybrid applications through plugins and native bridges.<br>• Implement Apple Wallet functionality, including creating and signing passes using PassKit framework.<br>• Manage certificates, provisioning profiles, and secure distribution methods for Apple Wallet passes.<br>• Build and maintain backend services for pass updates and secure distribution.<br>• Debug and troubleshoot mobile applications to ensure high performance and functionality.<br>• Collaborate with cross-functional teams to deliver seamless integrations and updates.<br>• Stay updated on the latest trends and technologies in mobile development and Apple Wallet integration.
<p>We are looking for an experienced Application Support Engineer to join our clients team in North Florida. In this role, you will be responsible for maintaining and optimizing system integrations between administrative platforms and third-party tools, ensuring seamless data exchanges and functionality. This is a Contract to permanent position, offering an exciting opportunity to collaborate with technical teams and stakeholders to enhance system performance.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve integration issues across administrative systems, including student and departmental platforms.</p><p>• Provide advanced technical support for integrations involving both cloud-based and on-premise systems, such as Salesforce and Oracle Integration Cloud.</p><p>• Monitor and optimize data exchanges and system interoperability, escalating complex challenges when necessary.</p><p>• Configure and document middleware, APIs, and data connectors to ensure secure and reliable integrations.</p><p>• Plan and oversee upgrades and enhancements to integrated platforms, addressing dependencies and downstream effects.</p><p>• Develop and troubleshoot automation workflows to meet evolving business and academic requirements.</p><p>• Coordinate and support Salesforce platform updates, ensuring compatibility with customizations and integrations.</p><p>• Create and maintain workflows within Salesforce to enhance institutional processes and resolve issues.</p><p>• Communicate the status of system enhancements, upgrades, and open issues to campus stakeholders.</p><p>• Perform additional duties as assigned by leadership, contributing to the overall success of the technology team.</p>
We are looking for an experienced Product Manager to drive the development and execution of AI-driven products in a fast-paced and innovative environment. This role requires a strategic thinker who can bring ideas to life by collaborating across engineering, design, data science, and business teams. The ideal candidate will have a passion for leveraging AI and automation to solve challenges, unlock efficiencies, and create impactful solutions.<br><br>Responsibilities:<br>• Lead the complete product lifecycle, from concept and strategy development to execution and ongoing iterations.<br>• Collaborate with cross-functional teams to redesign business processes using AI and deliver transformative solutions.<br>• Develop and implement product APIs based on functional requirements and decomposition.<br>• Utilize AI and automation tools to address complex problems and create new opportunities for value generation.<br>• Define and monitor key performance indicators to ensure products achieve measurable outcomes and scale effectively.<br>• Champion a culture of innovation, experimentation, and continuous improvement within the team.<br>• Navigate organizational, technical, and regulatory constraints with creativity and a solutions-focused approach.<br>• Advocate for the adoption of AI-driven strategies to enhance workflows and operational efficiency.<br>• Ensure alignment of product goals with business objectives through effective stakeholder collaboration.