We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract role with the potential to become permanent. This position focuses on delivering responsive service to customers by managing orders, addressing product and availability questions, and coordinating with internal teams to keep requests moving efficiently. The ideal candidate brings a strong customer support background, communicates clearly with both clients and colleagues, and works proactively to resolve issues that affect satisfaction and on-time delivery.<br><br>Responsibilities:<br>• Serve as a primary point of contact for customer questions related to products, pricing, stock status, order progress, and available solutions.<br>• Build strong working relationships with assigned accounts by setting clear expectations, providing timely updates, and helping ensure orders are fulfilled accurately and on schedule.<br>• Process incoming orders from approved channels such as email, electronic platforms, and other submitted request methods while maintaining accuracy in entry and documentation.<br>• Monitor open orders, identify potential delays or discrepancies, and coordinate with the appropriate internal teams to address issues before they affect the customer.<br>• Follow up on incomplete, unclear, or exception-based orders to secure missing information and keep the order management process moving efficiently.<br>• Support urgent customer needs by helping expedite selected orders and communicating revised timelines when service commitments may change.<br>• Maintain current knowledge of company products, brands, procedures, and service practices through training and ongoing learning.<br>• Provide day-to-day assistance to newer team members, share process guidance, and help document procedures when needed to support consistent service delivery.<br>• Collaborate with sales, product, technical support, pricing, finance, distribution, purchasing, manufacturing, and marketing contacts to resolve requests and improve the customer experience.<br>• Contribute to special assignments, continuous improvement efforts, and workplace safety practices while meeting established performance expectations.
<p>We are seeking a detail-oriented and organized <strong>Inventory Specialist</strong> to support warehouse operations by maintaining accurate inventory records, monitoring stock levels, and ensuring efficient movement of materials. This role plays a key part in receiving, tracking, counting, and reconciling inventory to help maintain an orderly and productive warehouse environment.</p><p>Key Responsibilities</p><ul><li>Maintain accurate inventory records for all products, materials, and supplies in the warehouse</li><li>Perform cycle counts, physical inventory checks, and inventory audits</li><li>Investigate and resolve inventory discrepancies, shortages, overages, and damaged goods</li><li>Receive and verify incoming shipments against purchase orders, packing slips, and system records</li><li>Update inventory data in warehouse management systems or ERP systems</li><li>Monitor stock levels and communicate replenishment needs to supervisors or purchasing teams</li><li>Organize inventory locations and ensure products are properly labeled and stored</li><li>Support picking, packing, shipping, and receiving activities as needed</li><li>Coordinate with warehouse staff, operations, and purchasing teams to ensure inventory accuracy</li><li>Follow warehouse safety procedures and maintain a clean, organized work area</li></ul>
<p>We are seeking an experienced Accounts Receivable Specialist to join our team in Dallas, Texas on a contract to permanent basis. This role is ideal for a detail-oriented professional with a strong background in commercial collections and the ability to communicate effectively with dealership partners. The right candidate will support day-to-day receivables operations, maintain accurate cash activity, and help ensure timely resolution of outstanding balances.</p><p>Responsibilities:</p><ul><li>Manage business-to-business collections and follow up with dealership accounts regarding past-due invoices</li><li>Apply incoming payments accurately and reconcile cash receipts to open receivables and customer accounts</li><li>Prepare and process billing transactions while ensuring invoice records are accurate and up to date</li><li>Review aging reports, identify delinquent balances, and take prompt action to resolve overdue accounts</li><li>Communicate with customers by phone and email to address payment issues, clarify account details, and support dispute resolution</li><li>Maintain organized records of account activity, collection efforts, and payment updates for reporting purposes</li><li>Partner with internal teams to research discrepancies, correct posting issues, and improve overall receivables accuracy</li><li>Monitor daily cash activity and assist with account reconciliations to support efficient financial operations</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to support day-to-day receivables, collections, and cash application activities for a long-term contract opportunity in Garland, Texas. This role focuses on maintaining accurate customer account records, monitoring outstanding balances, and helping ensure funds are recorded and deposited properly. The ideal candidate is comfortable working with financial systems, handling cash-related tasks, and collaborating with accounting partners to keep billing and collection processes running smoothly.<br><br>Responsibilities:<br>• Maintain accurate accounts receivable records by reviewing customer balances, updating account details, and documenting collection activity.<br>• Resolve account issues by processing appropriate adjustments, recording write-offs when approved, and escalating delinquent accounts to outside collection partners when needed.<br>• Track customer payment status and capture relevant financial information to support follow-up efforts and account resolution.<br>• Review goods received documentation for accuracy and clear aged outstanding receipts to help maintain clean financial records.<br>• Collect, reconcile, and prepare cash from vending machine activity for deposit in accordance with internal controls.<br>• Complete bank deposits manually when required and ensure all cash activity is properly documented.<br>• Verify returned product details for accuracy before items are placed back into available inventory.<br>• Provide support for invoicing tasks and assist with billing-related activities as business needs require.<br>• Monitor office and departmental supply levels, place replenishment orders, and coordinate special item requests from internal teams.<br>• Contribute to broader accounting support and assist with special projects as assigned.