We are looking for a detail-oriented Order Entry Clerk to support logistics operations in Frisco, Texas. This Contract position focuses on entering, reviewing, and maintaining order information with a high level of accuracy while helping ensure timely processing across the workflow. The ideal candidate is comfortable working with data, handling repetitive tasks efficiently, and using computer systems to keep records organized and up to date.<br><br>Responsibilities:<br>• Enter customer and shipment order details into company systems with speed and precision<br>• Review incoming information for completeness and correct discrepancies before finalizing records<br>• Maintain accurate digital records to support order tracking, status updates, and reporting needs<br>• Coordinate with internal teams to confirm order details and resolve data-related issues that affect processing<br>• Update existing entries when changes are received to ensure current information is reflected in the system<br>• Monitor daily order volumes and prioritize tasks to meet operational deadlines<br>• Support process-related updates in data workflows when required by the business
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract capacity with the potential for a permanent role. This position focuses on delivering responsive support to customers by handling product questions, managing orders, and resolving service issues with accuracy and professionalism. The role works closely with sales, operations, and other internal partners to keep customers informed and ensure a smooth order experience from inquiry through delivery.<br><br>Responsibilities:<br>• Respond to customer questions related to product availability, pricing details, order progress, and suitable product options while providing timely and accurate information.<br>• Build strong working relationships with customer accounts and sales partners to support satisfaction, clear communication, and dependable service.<br>• Process incoming orders through approved channels and verify order details to promote efficient and accurate fulfillment.<br>• Monitor open orders, identify potential delays or issues, and communicate updates promptly to customers and internal teams.<br>• Investigate customer concerns and service requests, coordinate with cross-functional partners, and drive issues through to resolution.<br>• Assist customers with navigating online tools and resources so they can more easily access information and complete routine tasks.<br>• Maintain up-to-date knowledge of company products, procedures, and service practices through training and ongoing learning.<br>• Provide day-to-day guidance to newer team members and help document processes that support consistent service delivery.<br>• Support priority accounts and special assignments as needed while contributing ideas that improve workflow and customer experience.<br>• Follow safety expectations, established procedures, and performance standards in daily work activities.
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed.<br><br>Responsibilities:<br>• Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information.<br>• Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests.<br>• Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry.<br>• Monitor order activity from entry through shipment, identify potential delays or issues, and coordinate with the appropriate teams to address them quickly.<br>• Communicate proactively with customers and sales contacts when timelines, inventory, or delivery expectations may change.<br>• Support customers with website navigation and online ordering resources to improve ease of use and self-service adoption.<br>• Maintain current knowledge of company products, brands, and internal procedures through training and ongoing learning.<br>• Provide day-to-day guidance to newer team members, share process knowledge, and help document standard procedures as needed.<br>• Assist with priority orders, special assignments, and service improvement efforts that enhance operational efficiency and customer satisfaction.
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience.<br><br>Responsibilities:<br>• Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests.<br>• Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent.<br>• Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information.<br>• Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries.<br>• Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs.<br>• Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance.<br>• Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
<p>The Accounts Receivable Specialist is responsible for managing incoming payments, maintaining accurate customer account records, and ensuring timely collection of outstanding balances. This role works closely with customers and internal teams to resolve billing issues, apply payments, and support overall cash flow. The ideal candidate is detail-oriented, organized, and comfortable handling high-volume transactions in a fast-paced environment.</p>
We are looking for an Accounts Receivable Specialist to support billing, payment posting, and customer account follow-up for a growing team in Texas. This contract-to-permanent opportunity is ideal for someone who brings strong attention to detail, works confidently with commercial collections, and can help maintain accurate cash activity across the receivables process. The person in this role will contribute to timely invoicing, consistent account reconciliation, and clear communication with customers regarding outstanding balances.<br><br>Responsibilities:<br>• Manage day-to-day receivables activities by preparing invoices, monitoring open balances, and keeping account records current.<br>• Apply incoming payments accurately and in a timely manner while researching discrepancies and resolving posting issues.<br>• Conduct commercial collections outreach through clear customer communication to reduce aging balances and improve cash flow.<br>• Review customer accounts regularly, reconcile variances, and escalate unresolved payment concerns when appropriate.<br>• Support billing operations by verifying charge details, correcting errors, and ensuring invoices are issued accurately.<br>• Track daily cash activity and maintain clear documentation related to receipts, adjustments, and outstanding items.<br>• Partner with internal teams to investigate account questions, clarify payment status, and support smooth resolution of billing matters.
<p>Our client, a growing and well-established organization, is immediately seeking an experienced Accounts Receivable Specialist to join their accounting team on a contract to permanent basis. This position will play a key role in managing customer accounts, cash applications, billing, collections, and account reconciliations. The ideal candidate will have experience working within Oracle and thrive in a fast-paced corporate accounting environment.</p>