<p><strong>Ecommerce Content Specialist - Hybrid Contract through October, Hybrid in Irving, Texas.</strong></p><p>Robert Half is looking for an <strong>Ecommerce Content Specialist</strong> for a position in the Irving area - it's hybrid on-site 3 days a week, 2 days remote! <strong>Ecommerce Content Specialist </strong>partners with Site Content, Merchandising, Marketing, UX, and Creative teams to plan, create, and optimize onsite content that drives engagement, conversion, and category performance across ecommerce platforms. This role owns content execution within the CMS, supports SEO initiatives, analyzes performance, and ensures a cohesive, high‑quality omnichannel customer experience.</p><p><strong>Responsibilities</strong></p><ul><li>Plan, create, publish, and optimize onsite content to support product categories, campaigns, and brand initiatives.</li><li>Collaborate with merchandising, marketing, UX, creative, and agency partners to ensure accurate execution aligned to briefs, wireframes, and brand standards.</li><li>Optimize site navigation, content structure, internal search, and SEO in alignment with best practices.</li><li>Analyze content performance and customer behavior, maintain dashboards, and share actionable insights with cross‑functional teams.</li><li>Conduct site audits, manage tickets, support UAT, and leverage third‑party tools to enhance onsite experience.</li></ul><p><br></p>
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract capacity with the potential for a long-term opportunity. This role is ideal for someone who thrives in a fast-paced contact center, communicates with confidence, and can deliver thoughtful support across a wide range of borrower needs. You will assist customers with mortgage-related questions, payment matters, escrow and tax concerns, refinance requests, and early-stage delinquency conversations while working across several digital platforms and AI-enabled tools. The position offers structured training, ongoing coaching, and a workplace with clear opportunities for long-term career growth.<br><br>Responsibilities:<br>• Respond to a high volume of incoming and outbound customer interactions related to mortgage accounts with efficiency.<br>• Guide borrowers through questions involving escrow activity, property taxes, payment processing, and refinance-related requests.<br>• Support early-stage collections efforts for accounts up to 60 days past due while maintaining a service-focused and respectful customer experience.<br>• Navigate multiple internal applications and AI-assisted resources to research account details and provide accurate information.<br>• Document customer conversations thoroughly and complete follow-up tasks in a timely manner to ensure service continuity.<br>• Resolve routine account issues, identify next steps for more complex concerns, and escalate when appropriate.<br>• Participate in training, post-training scheduling, and periodic Saturday rotation coverage with provided compensatory time.<br>• Contribute to a detail-focused team environment by following service standards, communication expectations, and business casual workplace guidelines.
We are looking for a Customer Experience Specialist to join a mortgage services team in Coppell, Texas in a contract capacity with the potential for a long-term opportunity. This position supports customers in a fast-paced contact center, assisting with mortgage-related questions while delivering thoughtful, attentive service across both inbound and outbound interactions. The role is ideal for someone who can move confidently between multiple systems, communicate clearly, and handle early-stage delinquency conversations with a customer-first approach. Extensive training, coaching, and long-term growth opportunities are available for individuals who thrive in a high-volume environment.<br><br>Responsibilities:<br>• Respond to a high volume of incoming and outgoing customer contacts regarding mortgage servicing, account activity, and general loan-related concerns.<br>• Guide customers through questions tied to escrow, property taxes, payment activity, refinance-related requests, and other account support needs.<br>• Manage early-stage collections outreach for accounts up to 60 days past due while maintaining consistency, empathy, and compliance standards.<br>• Navigate several internal platforms and AI-enabled support tools to research accounts, document interactions, and provide accurate resolutions.<br>• Deliver clear written and verbal communication when handling follow-up correspondence, account updates, and service-related explanations.<br>• Support customers with payment-related matters, including resolving issues, explaining options, and helping remove barriers to timely account management.<br>• Maintain strong performance in a structured call center setting by balancing service quality, efficiency, and attention to detail.<br>• Participate in training, coaching, and ongoing development to build product knowledge and progress within the organization.
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience.<br><br>Responsibilities:<br>• Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests.<br>• Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent.<br>• Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information.<br>• Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries.<br>• Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs.<br>• Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance.<br>• Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
<p><strong>Billing | Operations/Dispatch Specialist </strong></p><p><br></p><p><strong>Billing | Operations/Dispatch Specialist – Fort Worth, TX 76119</strong></p><p>🚀 <strong>Ready to be the heartbeat of a fast-moving service team?</strong></p><p>We’re looking for a sharp, energetic <strong>Billing & Operations/Dispatch Specialist</strong> to join our tight-knit crew of 8-10 in Fort Worth. If you thrive in a busy, hands-on environment where every day is different and no task is too big or too small, this is your opportunity!</p><p><strong>What you’ll do:</strong></p><p>• Answer phones and dispatch technicians with speed and precision</p><p>• Handle service invoicing, quotes, and QuickBooks like a pro</p><p>• Maintain calendars, PM spreadsheets, filter/belt inventory, and service logs</p><p>• Order supplies, uniforms, and keep the office running smoothly</p><p>• File paperwork and support the entire field & sales team</p><p><strong>Who we’re looking for:</strong></p><ul><li>Strong billing/administrative background with QuickBooks experience</li><li>Previous work in Construction, HVAC, Electrical, or Manufacturing</li><li>Team player who jumps in wherever needed</li><li>Excellent communicator who enjoys working with customers, salespeople & techs</li></ul><p>Casual to business-casual vibe in a small, supportive office. If you’re organized, reliable, and ready to make a real impact every day, we want you!</p><p><strong>Location:</strong> Fort Worth, Texas 76119</p><p>Send your resume today — let’s build something great together!</p><p><br></p><p><br></p><p>Joe.Faradie at roberthalf com - this is the best way to apply. Connect with me on linkedin</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in Frisco, TX on a contract basis. This position supports daily receivables operations with a focus on applying payments accurately, managing outstanding balances, and maintaining consistent communication with commercial accounts across the East Coast. The ideal candidate brings hands-on accounts receivable experience, strong attention to detail, and the ability to work confidently with accounting systems and Excel tools in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage commercial collections activities by monitoring aging reports and following up on past-due balances across 30-, 60-, and 90-day accounts.</p><p>• Post and reconcile incoming payments to customer accounts, ensuring cash is applied accurately and in a timely manner.</p><p>• Support day-to-day billing and cash activity processes to help maintain accurate receivables records.</p><p>• Handle a high volume of accounts while meeting productivity expectations and maintaining collection effectiveness.</p><p>• Communicate with customers and internal stakeholders regarding payment status, account discrepancies, and outstanding invoices.</p><p>• Use ServiceTitan and related accounting systems to review account activity, update records, and support receivables workflows.</p><p>• Prepare and maintain reporting that helps track collection progress, cash posting accuracy, and account status.</p><p>• Assist with process-related system or workflow updates affecting accounts receivable activities when needed.</p>
We are looking for an Accounts Receivable Specialist to join a team in Dallas, Texas in a contract-to-permanent capacity. This role is ideal for a detail-oriented individual with experience supporting commercial receivables, applying cash accurately, and maintaining healthy account balances. The position will focus on billing accuracy, collections follow-up, reconciliation activities, and reporting that helps management monitor outstanding receivables and credit exposure.<br><br>Responsibilities:<br>• Oversee day-to-day accounts receivable activities from invoice follow-up through payment posting to support an accurate and timely revenue cycle.<br>• Apply incoming cash receipts, investigate remittance details, and ensure customer payments are recorded correctly in the appropriate accounts.<br>• Conduct commercial collections outreach on overdue balances through clear written and verbal communication to improve account aging.<br>• Review aging schedules regularly, identify risk trends, and flag accounts that may require credit review or escalated follow-up.<br>• Research and resolve billing questions, short payments, and account discrepancies by coordinating with customers and internal partners.<br>• Reconcile receivable balances to supporting records and the general ledger to maintain accuracy across financial reporting.<br>• Partner with sales and customer service teams to address account issues, clarify payment status, and support timely resolution.<br>• Prepare recurring receivables, collections, and aging reports for leadership to provide visibility into outstanding balances and performance.<br>• Use NetSuite and related CRM tools to maintain customer account information, track collection activity, and document account updates.
We are looking for an Accounts Receivable Specialist to join a real estate and property organization in Dallas, Texas on a contract basis with the potential for a long-term opportunity. This role is focused on maintaining accurate receivables, supporting commercial collections, and resolving payment issues with a high level of care and attention to detail. The ideal candidate will bring strong analytical skills, sound judgment, and the ability to communicate effectively with clients while keeping accounts current and accurate.<br><br>Responsibilities:<br>• Oversee the full collections cycle for assigned accounts, ensuring follow-up activity aligns with established deadlines and performance expectations.<br>• Review account balances each day to identify payment discrepancies such as short payments, overpayments, and incorrectly posted cash, then take corrective action promptly.<br>• Complete reconciliations and detailed account analysis to confirm accuracy, resolve inconsistencies, and maintain reliable financial records.<br>• Investigate billing and cash application issues, using sound judgment to determine appropriate resolutions that support both accuracy and client satisfaction.<br>• Communicate with clients regarding outstanding balances, payment questions, and account concerns in a clear and thorough manner.<br>• Prepare updates on account status, trends, and collection activity for leadership on a recurring basis.<br>• Handle escalated receivable matters according to established procedures and collaborate with internal partners when additional support is needed.<br>• Support billing-related functions and monitor daily cash activity to help maintain an organized and efficient accounts receivable process.