<p>Robert Half has a client in the Healthcare industry seeking an End User Support Specialist. The ideal candidate for this position would have at least 1 - 3 years of IT support experience. This will be a contract opportunity that will be onsite.</p><ul><li><br></li><li>Provide deskside support for an organization of over 500 end users within the corporate office</li><li>Research and resolve basic network (VPN, IP configs), hardware, and software application problems</li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
<p>Robert Half has a client in the Healthcare industry seeking an End User Support Specialist II. The ideal candidate for this position would have at least 3 - 5 years of IT support experience. This will be a contract to permanent opportunity that will be onsite.</p><p><br></p><ul><li>Provide deskside support for an organization of over 500 end users within the corporate office</li><li>Research and resolve basic network (VPN, IP configs), hardware, and software application problems</li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
<p>Robert Half has a client in the Manufacturing industry seeking an End User Support Specialist II. The ideal candidate for this position would have at least 3 - 5 years of IT support experience. This will be a contract to permanent opportunity that will be onsite.</p><p><br></p><p><br></p><ul><li>Provide deskside support for end users on the production line and corporate office </li><li>Troubleshoot Zebra label printers and Zebra handheld devices </li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace.</p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Northlake, Tx </strong></p><p><strong>Duration: 2-3 months contract </strong></p><p><strong>Pay: $25-30 per hour</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.</p><p>• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.</p><p>• Image and reimage devices efficiently using specialized tools and systems.</p><p>• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.</p><p>• Support proprietary manufacturing systems, with training provided for specific applications.</p><p>• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.</p><p>• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.</p><p>• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.</p><p>• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.</p><p>• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.</p>
<p>The IT Operations Manager oversees the organization’s day‑to‑day technology operations and serves as the primary liaison between staff and external IT service providers. This position ensures reliable performance of IT systems, administrative tools, communication platforms, and ticketing software. The role emphasizes coordination, planning, data oversight, and user support with knowledge of technical infrastructure work.</p><p><br></p><p><strong>POSITION: IT OPERATIONS MANAGER</strong></p><p><strong>LOCATION: FORT WORTH, TEXAS</strong></p><p><strong>DURATION: 3-6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>SALARY: $75-$80K</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee communications, requests, and issue resolution with the managed IT service provider.</li><li>Coordinate with third‑party software vendors for ticketing systems, administrative platforms, and other operational tools.</li><li>Monitor data storage processes, backups, user access controls, and recovery procedures in partnership with external IT vendors.</li><li>Provide staff with basic troubleshooting, onboarding support, and day‑to‑day technology assistance.</li><li>Maintain documentation for systems, workflows, and vendor-supported processes to ensure organizational continuity.</li><li>Support security practices such as password management protocols, privacy requirements, and general system safeguards.</li><li>Assist leadership with technology upgrades, tool evaluations, and budget planning related to IT needs.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Application Support Engineer to join our team on a contract basis in Addison, Texas. In this role, you will focus on providing technical expertise and support for a variety of business applications within the retail industry. This position requires a proactive problem solver who can effectively communicate technical concepts to both technical and non-technical users.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for business applications, including NetSuite, Point-of-Sale systems, and warehouse management platforms.<br>• Collaborate with users to identify, analyze, and resolve application-related issues efficiently.<br>• Deliver training sessions and create instructional materials for software users in both classroom and virtual settings.<br>• Maintain a strong understanding of accounting principles to assist with systems managing accounts receivable, accounts payable, inventory, and payroll.<br>• Work closely with franchise partners and stakeholders to ensure smooth implementation and operation of applications.<br>• Develop and sustain technical knowledge across various business systems to support organizational needs.<br>• Ensure timely and quality solutions are provided to clients, emphasizing excellent customer service.<br>• Analyze data effectively to present insights and resolve technical challenges.<br>• Travel domestically and internationally as required to support business operations.<br>• Protect sensitive information with discretion and professionalism while adhering to organizational policies.
<p><strong>TIER 1 TECHNICAL SUPPORT REPRESENTATIVE</strong></p><p>This role is ideal for someone who enjoys working with technology and supporting customers through technical issues. The position involves daily interaction with users who need help resolving problems with their computers, applications, and connectivity.</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Serve as the primary contact for incoming technical support requests through phone, email, and online channels.</li><li>Troubleshoot Windows 10, email systems, Office 365 tools, internal CRM applications, and basic network connectivity issues.</li><li>Ask clear, targeted questions to understand user problems and determine the most effective solution.</li><li>Document all support interactions in a clear, accurate, and complete manner.</li><li>Research recurring issues and contribute to internal knowledge resources.</li><li>Support continuous improvement efforts by identifying common technical trends.</li><li>Participate in ongoing training to expand both technical and customer service skills</li></ul>