<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
<p>We are seeking a skilled and proactive <strong>Level 2 IT Support Analyst</strong> to join our dynamic IT operations team. This role serves as the escalation point for complex technical issues that cannot be resolved by Level 1 support. The ideal candidate will demonstrate deep technical expertise, strong troubleshooting skills, and the ability to mentor junior analysts while maintaining high standards of customer service.</p><p><br></p><p><strong>POSITION: IT SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS</strong></p><p><strong>SALARY: $68-72K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Install, configure, and maintain operating systems, software updates, and security patches.</li><li>Manage user accounts, group policies, and permissions in Active Directory and other enterprise platforms.</li><li>Assist with endpoint management, and deployment using tools such as JAMF, Intune, or similar</li><li>Respond to escalated helpdesk tickets involving in-depth hardware, software, and network issues</li></ul>
<p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><br></p><p>The Desktop Support Specialist I is responsible for resolving support requests, as well as, meeting customer satisfaction and continuous service delivery demands. Applicant should be capable of working in a dynamic, fast-paced environment.</p><p><br></p><p><strong>REQUIREMENT: A+ (CAN BE EXPIRED, MUST BE ABLE TO PROVIDE CERT #)</strong></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS, onsite 5 days</strong></p><p><strong>DURATION: 12 MONTHS</strong></p><p><strong>PAY RATE: $25 - $30 BASED ON EXPERIENCE</strong></p><p><br></p><p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Hardware troubleshooting: desktops, laptops, printers</li><li>Imaging - deep understanding of the process</li><li>Network troubleshooting, ability to articulate how you would troubleshoot issues</li><li>AV setup and support</li><li>Adding and creating accounts in Active Directory</li><li>Good customer service and communication</li></ul><p><br></p>
We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
<p>We are seeking a motivated and detail-oriented <strong>Helpdesk Technician</strong> to join our IT team. This role is crucial to ensuring our employees have the technical support they need to succeed and to maintain the smooth operation of our technology infrastructure.</p><p><br></p><p><strong>Title: Desktop Support Role </strong></p><p><strong>Location: Dallas, Tx 75240 </strong></p><p><strong>Pay: $20-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong> </p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Helpdesk Technician will be the first point of contact for all technical inquiries, providing exceptional customer service and resolving a wide range of hardware, software, and network issues. You'll work closely with other IT staff to escalate complex problems and contribute to a knowledge base to help streamline future support requests.</p><p>Key Responsibilities</p><ul><li>Provide first-level technical support via phone, email, and in-person for hardware (laptops, desktops, printers), software (Windows, macOS, Microsoft Office, etc.), and network issues.</li><li>Log all support requests and track resolutions using our ticketing system.</li><li>Escalate complex or unresolved issues to senior IT staff as necessary.</li><li>Install, configure, and maintain computer hardware, software, and peripherals.</li><li>Assist with user account management, including creation, modification, and termination.</li><li>Troubleshoot and resolve network connectivity issues (Wi-Fi, VPN).</li><li>Maintain and update documentation for common issues and their resolutions.</li><li>Provide basic training to employees on new software and best practices.</li></ul><p><br></p>
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
<p>Our client, a rapidly growing organization at the forefront of precision medicine and healthcare innovation, is seeking a <strong>Financial Systems Analyst</strong> to lead the implementation and ongoing support of its <strong>Oracle Fusion Financials</strong> applications.</p><p>This is a high-impact role within the Finance IT organization, where you’ll work closely with stakeholders across Finance, Accounting, Supply Chain, and IT to design, enhance, and maintain enterprise financial systems that drive operational efficiency and strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the <strong>primary support resource</strong> for Oracle Finance Cloud modules: General Ledger, Accounts Payable, Cash Management, Fixed Assets, and Cost Management.</li><li>Provide functional support for <strong>Oracle SCM modules</strong>, including Procurement, Receiving, Quality, Product Information Management, Inventory, Supply Planning, and Manufacturing.</li><li>Design and maintain custom and standard reporting using OTBI, FRS, SmartView, BI Publisher, and SQL.</li><li>Support and enhance <strong>Oracle EPBCS (Enterprise Planning & Budgeting Cloud Service)</strong>, including writing and troubleshooting Calc Scripts.</li><li>Administer system functions such as user access, quarterly patch testing, and environment management in line with change control processes.</li><li>Lead scoping and design sessions, translating business requirements into system configurations and improvements.</li><li>Maintain documentation and training resources for financial systems end-users.</li><li>Collaborate with external consultants and Oracle support to resolve technical issues and optimize system performance.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.</li><li>Minimum 4 years of experience implementing and supporting Oracle Fusion Financials.</li><li>Proficiency with FBDI, ADFDI, OTBI reporting, and SmartView.</li><li>2+ years of experience working with Oracle EPBCS/EPM applications.</li><li>Strong understanding of finance and supply chain business processes.</li><li>Ability to troubleshoot technical issues and communicate solutions clearly across teams.</li><li>Self-driven with the ability to manage priorities independently.</li><li>Strong collaboration and customer service mindset.</li></ul><p> <strong>Preferred Qualifications:</strong></p><ul><li>Industry experience in biotechnology, healthcare, or laboratory services.</li><li>Exposure to middleware platforms such as Oracle Integration Cloud (OIC) or Mirth Connect.</li><li>Experience with Oracle Fusion Cloud development and scripting.</li><li>Ability to thrive in a fast-paced, change-driven environment with minimal supervision.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li></ul>
<p>In this role, you will work in a fast-paced environment, gaining valuable skills in time management, problem-solving, and technical troubleshooting. You will be responsible for providing deskside support, managing hardware deployments, and ensuring system reliability.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for on-site technical support and break/fix tasks for desktops and laptops</li><li>Deploy and configure Windows 10/11 devices and provide user orientation</li><li>Utilize tools such as ServiceNow for ticket management and asset tracking</li><li>Perform system maintenance, software upgrades, backups, and recovery tasks</li><li>Provide technical guidance to Tier 2 and Tier 3 teams as needed</li><li>Support disaster recovery and continuity exercises</li><li>Document resolutions in ITSM tools and maintain compliance with SLAs</li><li>Configure and deploy mobile devices, laptops, thin clients, and associated equipment</li><li>Perform asset control tasks and assist with procurement and disposal processes</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Plano, Texas. In this long-term contract role, you will play a key part in developing and maintaining applications, ensuring technical excellence, and supporting business needs. This position offers the opportunity to work closely with analysts and users to create scalable solutions and resolve coding challenges.<br><br>Responsibilities:<br>• Design, develop, and maintain applications, including creating and optimizing objects.<br>• Collaborate with functional analysts to gather requirements and transform them into technical specifications.<br>• Build scalable solutions using coding best practices and perform technical unit testing.<br>• Conduct code reviews to ensure quality and adherence to standards.<br>• Provide technical support to business and technical teams, addressing coding-related issues.<br>• Lead efforts to document technical processes and reduce technical debt.<br>• Develop and maintain key components like BAPIs, BADIs, iDOCs, RFCs, oData, and Web Services.<br>• Deploy solutions in service-based modules such as Insurance, SaaS, and others.<br>• Contribute to Fiori app development, ensuring user-friendly and efficient designs.
We are looking for a skilled Financial Analyst to join our team in Allen, Texas. In this role, you will leverage your technical expertise and analytical skills to support financial decision-making and provide key insights into business performance. This position offers an exciting opportunity to work in a dynamic banking environment that values collaboration and innovation.<br><br>Responsibilities:<br>• Analyze financial data to identify trends, variances, and opportunities for improvement.<br>• Prepare detailed reports and presentations to support financial planning and decision-making processes.<br>• Collaborate with cross-functional teams to ensure accurate financial forecasting and budgeting.<br>• Utilize Oracle and other accounting software to streamline financial operations and reporting.<br>• Conduct audits and ensure compliance with accounting standards and regulations.<br>• Support capital management initiatives by analyzing investment opportunities and risks.<br>• Develop and implement data mining techniques to enhance financial insights and reporting capabilities.<br>• Monitor and improve accrual accounting processes to ensure accuracy and timeliness.<br>• Assist in optimizing budget processes and tracking expenditures against forecasts.<br>• Provide technical expertise to improve the efficiency of financial systems and tools.
Senior Tax Analyst | Hybrid | Fort Worth, TX Robert Half Finance and Accounting and Kevin Sweet have partnered with a well-established investment management firm located in Fort Worth, TX for a Senior Tax Analyst. This is a great opportunity for a tax detail oriented looking to grow in a dynamic, high-performing environment that values technical excellence and teamwork. <br> For additional information and consideration, please contact Kevin Sweet at 682-499-1182 or via email at [email protected] <br> Responsibilities: Review and coordinate federal and state K-1s, tax returns, extensions, elections, and related disclosures Oversee work completed by external tax service providers Prepare and review estimated tax payments and withholding deposits Research tax law changes and respond to federal/state tax notices Assist with FATCA/CRS reporting compliance Support the implementation of tax strategies and process improvements Handle ad hoc tax-related questions and special projects Ensure timely and accurate tax filings across multiple reporting entities Qualifications: Bachelor’s or Master’s in Accounting or Taxation CPA preferred Minimum 2 years of experience in federal tax, preferably from a public accounting firm Strong knowledge of corporate and partnership taxation; RIC experience is a plus Familiarity with partnership allocations, debt securities, and real estate tax issues preferred Excellent attention to detail and ability to manage multiple priorities Strong communication skills and proficiency in Microsoft Office (Excel in particular) What’s in It for You: Hybrid work schedule: In-office Tuesday–Thursday, remote Monday and Friday Annual bonus that has historically paid out in full Competitive compensation and excellent benefits package Opportunity to work in a collaborative and high-caliber tax team Location: Fort Worth, TX (Hybrid | No travel required) <br> #TaxJobs #SeniorTaxAnalyst #FortWorthCareers #AccountingJobs #HybridWork #FinanceJobs #RobertHalf #NowHiring
<p>We are looking for a skilled Treasury Analyst to join our team on a contract-to-hire basis in Dallas, Texas. In this role, you will play a key part in ensuring accurate cash reconciliations, maintaining financial integrity, and supporting month-end closing activities. This is a contract-to-hire position. Perm salary target range is $80-90K annually. Hybrid work schedule: Wednesday & Thursday in office in downtown Dallas, TX.</p><p><br></p><p><strong><u>Contract-to-Hire Treasury Analyst:</u></strong></p><p>Responsibilities:</p><p>• Perform monthly reconciliations of assigned cash general ledger accounts, ensuring accuracy and precision.</p><p>• Investigate and resolve discrepancies between bank statements and general ledger entries promptly.</p><p>• Collaborate with the Accounts Receivable, Accounts Payable, and Treasury teams to ensure smooth cash management processes.</p><p>• Support external audit requests by researching and uploading necessary documentation to the designated extranet.</p><p>• Assist in the month-end closing process by preparing and reviewing relevant financial data.</p><p>• Deliver exceptional customer service to both internal and external stakeholders.</p><p>• Maintain detailed records of cash movements and variances for audit and reporting purposes.</p><p>• Utilize advanced Excel functions and formulas to analyze financial data and prepare reports.</p><p>• Partner with team members to identify process improvements and enhance operational efficiency.</p>
<p>We are looking for a Senior Payroll Analyst to oversee and enhance payroll operations within Oracle Fusion. This role is pivotal to ensuring payroll accuracy, compliance, and efficient system management. The ideal candidate combines technical expertise, analytical skills, and collaboration to drive seamless payroll processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete payroll process, ensuring accuracy and timeliness using Oracle Fusion.</p><p>• Perform payroll-related general ledger reconciliations and contribute to month-end financial close activities.</p><p>• Maintain and update costing configurations to support payroll accuracy and budget alignment.</p><p>• Generate, review, and analyze payroll reports to ensure compliance with company policies and regulations.</p><p>• Support audits, including year-end processing and documentation preparation.</p><p>• Collaborate with cross-functional teams to implement payroll system enhancements and resolve operational issues.</p><p>• Identify opportunities for process improvements and streamline payroll workflows.</p><p>• Ensure adherence to federal, state, and local payroll regulations and company policies.</p><p>• Provide technical expertise and troubleshooting for payroll systems and applications.</p>
We are looking for a highly skilled Senior Financial Analyst to join our dynamic team in Dallas, Texas. In this role, you will lead financial planning and analysis activities, including financial modeling, reporting, and budgeting processes. Your expertise will contribute to the strategic decision-making process by providing actionable insights and collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Manage comprehensive financial planning and analysis (FP& A) functions, including the creation of detailed financial models and preparation of monthly, quarterly, and annual reports.<br>• Conduct thorough reviews of profit and loss statements, oversee reforecasting processes, and analyze budget versus actual performance to identify key variances.<br>• Collaborate with teams across the organization, such as Accounting, Operations, Asset Management, and Capital Markets, to reconcile and analyze financial data and performance metrics.<br>• Develop and refine processes to enhance the accuracy, efficiency, and productivity of FP& A activities, ensuring continuous improvement over time.<br>• Analyze qualitative and quantitative data from multiple systems to identify trends and provide meaningful insights that support business objectives.<br>• Assist in preparing high-quality presentations and reports for senior leadership, board members, investors, and other key stakeholders.<br>• Lead and support ad-hoc projects, including automating reporting processes, building dashboards, and creating data visualizations to aid decision-making.<br>• Define and document business requirements for various initiatives, ensuring alignment between technical solutions and organizational needs.<br>• Participate in user acceptance testing to confirm that project deliverables meet business goals and are executed within set timelines.
<p>We are looking for a skilled Systems Analyst to join our team on a long-term contract basis in Cresson, Texas. This role offers a dynamic opportunity to work across multiple departments and contribute to operational efficiency through process improvement and data management. If you are detail-oriented, analytical, and comfortable working with systems and workflows, we encourage you to apply.</p><p><br></p><p>Title: ERP Process Analyst </p><p>Location: Cresson, Tx </p><p>Pay: $20-25 per hour </p><p><br></p><p>Responsibilities:</p><p>• Assist in the implementation of organizational systems by managing data migration, validation, and entry while coordinating efforts across various departments.</p><p>• Extract and analyze chemical and regulatory information from technical documents and online sources to ensure accuracy and proper integration into system records.</p><p>• Collaborate with senior leadership to review and refine extracted data, updating system records accordingly.</p><p>• Perform data analysis and create reports using advanced Excel functions, including pivot tables and VLOOKUPs, to support operational transitions and decision-making.</p><p>• Conduct time studies and map out production workflows to document current processes and identify areas for improvement.</p><p>• Develop workflow diagrams to streamline operations and enhance productivity.</p><p>• Partner with teams across departments, such as Accounting, Finance, Production, Shipping, and Procurement, to align system data with operational needs.</p><p>• Monitor and troubleshoot system-related issues, providing timely solutions to maintain efficiency.</p><p>• Support ongoing process improvement initiatives by analyzing workflows and recommending actionable solutions.</p>
<p><strong>Must be Authorized to work in the USA - no sponsorship accepted.</strong></p><p><br></p><p>We are seeking a highly motivated IT Field Service Specialist to support the deployment, maintenance, and troubleshooting of IT infrastructure across diverse locations. This role is critical to ensuring the successful delivery of IT services including server, network, and security systems, as well as low-voltage cabling. The ideal candidate will thrive in a dynamic environment, working closely with internal teams and external partners to meet project goals.</p><p><br></p><p><strong>***This position requires extensive travel—approximately 60% to 75%—across the United States. Candidates must be comfortable working in remote and challenging environments and be available for after-hours, weekend, and on-call support as needed.***</strong></p><p><br></p><ul><li>Install, configure, and troubleshoot IT systems including servers, network equipment, security devices, and structured cabling.</li><li>Support LAN/WAN infrastructure setup and maintenance.</li><li>Act as the primary technical contact for assigned field projects, coordinating across multiple teams.</li><li>Diagnose and resolve technical issues with a focus on timely and effective solutions.</li><li>Maintain accurate documentation of installations, inventory, and service records.</li><li>Participate in network monitoring and escalation rotations.</li><li>Travel to various sites to perform IT-related maintenance and installations.</li></ul><p><br></p>
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
We are looking for a detail-oriented Accounts Payable Analyst to join our team in Coppell, Texas. In this role, you will play a pivotal part in managing payment processes, ensuring compliance, and maintaining accurate records for vendor transactions and expenses. You will collaborate with cross-functional teams and vendors to resolve discrepancies while contributing to improving accounts payable workflows.<br><br>Responsibilities:<br>• Process invoices, expenses, vendor payments, and other disbursements while ensuring accuracy in data movement and workflows.<br>• Reconcile payment records with bank statements and clearing accounts related to payment cards and travel expenses.<br>• Maintain organized and accurate records of disbursements, addressing discrepancies promptly to ensure timely processing.<br>• Prepare detailed reports on disbursement activities, analyze trends, and recommend process improvements.<br>• Manage the unclaimed property process, including reporting and remitting funds in compliance with state regulations.<br>• Ensure compliance with company policies, accounting principles, and internal controls related to disbursement processes.<br>• Collaborate with departments such as Supply Chain, Legal, Treasury, and Restaurant Operations to resolve transaction discrepancies and manage approvals.<br>• Communicate effectively with vendors, clients, and stakeholders to address payment issues and inquiries.<br>• Participate in system updates or upgrades related to accounts payable processes, validating functionality and identifying opportunities for improvement.<br>• Support initiatives to increase electronic funds transfer adoption and streamline procurement card payment processes.
We are looking for a detail-oriented Treasury Analyst to join our team on a contract basis in Dallas, Texas. In this role, you will play a crucial part in managing and reconciling cash balances while supporting month-end processes and external audit preparations. This position requires a strong analytical mindset, excellent technical skills, and the ability to build effective relationships across teams.<br><br>Responsibilities:<br>• Complete monthly reconciliations of cash general ledger accounts with precision and timeliness.<br>• Investigate and resolve discrepancies between bank statements and general ledger entries, ensuring accurate documentation.<br>• Support external audit requests by researching and uploading appropriate documents to the company’s extranet.<br>• Assist in the month-end closing process, contributing to the accuracy and completeness of financial records.<br>• Provide exceptional customer service to both internal teams and external stakeholders.<br>• Collaborate with Accounts Receivable, Accounts Payable, and Treasury teams to ensure smooth cash management operations.<br>• Utilize advanced Excel functions, including formulas, macros, and VLOOKUP, to analyze financial data and streamline reporting.<br>• Maintain a high level of organization and attention to detail while meeting tight deadlines in a paperless environment.<br>• Research and resolve cash variances, implementing effective solutions to prevent future discrepancies.<br>• Apply accounting principles to journal entries, credits, debits, and cash movements to ensure compliance and accuracy.
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>Our team is continuing to grow our Data Governance and Quality program to meet current and future business needs. The Data Governance and quality team is seeking a data analyst/developer to work in the Enterprise Data Governance team to gather analyze and document datasets to help build artifacts for the Data User Community. Work under the guidance of the Data Catalog Program lead to perform tasks that will enable the further development of the Data Catalog.</p><p><br></p><p> This assignment will require the candidate to work seamlessly with members of the Data Governance Quality organization and our business partners.</p><p> - Documenting business glossary terms and definitions for master data elements.</p><p> - Opportunity to develop Data Governance dashboards and visualizations. </p><p> - Support project deliverables to further support Data catalog MDM</p><p><br></p><p> Role Development</p><p> - Builds data governance and quality competency where applicable for the entire enterprise. </p><p> - Supports Data Governance collaboration and alignment with master data data analytics and other DT process teams. RTX and within the Data Platforms organization. </p><p> - Exposure to multiple business units Avionics Mission Systems Information management systems and shared serves in multiple values streams such as Strategic Financial Planning Pursuit to Order Capture Design Development Produce to Deliver and Service Support.</p>
<p>The Manager – IT is responsible for overseeing the lifecycle of IT assets and access controls across the organization. This role ensures efficient procurement, deployment, tracking, and retirement of hardware and software assets, while maintaining compliance with licensing agreements and contractual obligations. The manager will lead a team, collaborate with vendors, and generate reports to support strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Team & Vendor Management</strong></p><ul><li>Lead and mentor a team of IT asset and access management professionals.</li><li>Manage vendor relationships to ensure timely procurement, delivery, and support of IT assets.</li><li>Negotiate contracts and service agreements with vendors and suppliers.</li></ul><p><strong>Hardware & Inventory Management</strong></p><ul><li>Oversee the acquisition, deployment, maintenance, and disposal of IT hardware.</li><li>Maintain accurate inventory records of all IT assets using asset management tools.</li><li>Ensure compliance with organizational policies and industry standards.</li></ul><p><strong>Access Management</strong></p><ul><li>Implement and manage access control policies and procedures.</li><li>Coordinate with IT security teams to ensure secure and appropriate access to systems and data.</li><li>Monitor and audit access logs to ensure compliance and mitigate risks.</li></ul><p><strong>Procurement & Licensing</strong></p><ul><li>Manage procurement processes for hardware, software, and related services.</li><li>Ensure compliance with software licensing agreements and renewals.</li><li>Maintain records of software contracts and licensing documentation.</li></ul><p><strong>Reporting & Analytics</strong></p><ul><li>Generate regular and ad-hoc reports on asset utilization, inventory status, procurement activities, and access controls.</li><li>Provide insights and recommendations to improve asset efficiency and reduce costs.</li><li>Support audits and compliance reviews with accurate documentation and reporting.</li></ul>
