6 results for Customer Experience Specialist in Irving, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service. Responsibilities: • Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details. • Assist in setting up new customer accounts and ensuring all necessary documentation is completed. • Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships. • Process customer orders accurately in the system and coordinate with internal departments as needed. • Review expedited orders to ensure compliance with company guidelines before approval. • Provide required documentation, including specification sheets, drawings, and certifications. • Update and manage data across multiple customer portals to ensure accurate records. • Upload essential documents such as order confirmations and shipping details to relevant systems. • Monitor data quality and address discrepancies to prevent downstream issues.
2026-03-09T00:00:00Z

End User Support Specialist

Dallas, TX
onsite
Temporary
23 - 27 USD / Hourly
Robert Half has a client in the Healthcare industry seeking an End User Support Specialist. The ideal candidate for this position would have at least 1 - 3 years of IT support experience. This will be a contract opportunity that will be onsite.<ul><li> </li><li>Provide deskside support for an organization of over 500 end users within the corporate office</li><li>Research and resolve basic network (VPN, IP configs), hardware, and software application problems</li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
2026-02-27T00:00:00Z

End User Support Specialist II

Dallas, TX
onsite
Temporary
27 - 30 USD / Hourly
Robert Half has a client in the Healthcare industry seeking an End User Support Specialist II. The ideal candidate for this position would have at least 3 - 5 years of IT support experience. This will be a contract to permanent opportunity that will be onsite. <ul><li>Provide deskside support for an organization of over 500 end users within the corporate office</li><li>Research and resolve basic network (VPN, IP configs), hardware, and software application problems</li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
2026-02-27T00:00:00Z

End User Support Specialist II

Haslet, TX
onsite
Temporary
28 - 32 USD / Hourly
Robert Half has a client in the Manufacturing industry seeking an End User Support Specialist II. The ideal candidate for this position would have at least 3 - 5 years of IT support experience. This will be a contract to permanent opportunity that will be onsite. <ul><li>Provide deskside support for end users on the production line and corporate office </li><li>Troubleshoot Zebra label printers and Zebra handheld devices </li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
2026-02-27T00:00:00Z

Order Management Specialist

Irving, TX
onsite
Permanent
40000 - 50000 USD / Yearly
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges. Responsibilities: • Process and manage customer orders, ensuring accuracy and timely entry into the system. • Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies. • Collaborate with the logistics team to track incoming shipments and resolve any discrepancies. • Address and resolve customer concerns related to orders, shipping delays, and inventory issues. • Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences. • Synchronize data across systems to ensure consistency and reliability. • Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics. • Participate in discussions to improve inventory management and allocation processes. • Provide exceptional customer service by responding promptly to inquiries and delivering solutions. • Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
2026-02-06T00:00:00Z

Order Management Supervisor / Customer Operations Supervisor

Fort Worth, TX
onsite
Permanent
75000 - 90000 USD / Yearly
Order Management Supervisor / Customer Operations SupervisorFort Worth, TX – Full-Time Direct HireLead the charge in a thriving Fort Worth company where your leadership turns orders into happy customers and keeps the business humming! We're hiring a motivated Order Management Supervisor to guide our customer operations team in a fast-moving distribution world.Your Impact: Lead and grow a strong team: hire, train, coach, set goals, give feedback, manage performance, and build a customer-first vibe that hits every KPI.Run the full order-to-cash process: handle order entry, fulfillment, invoicing, 3PL logistics coordination, returns/RMAs, credits, claims, and international orders with precision.Drive better every day: update SOPs, lead continuous improvement, ensure audit readiness, and partner with Finance, IT, Logistics, and Quality to solve issues quickly.Use reporting and system expertise to spot trends, forecast demand, and streamline operations for maximum efficiency. You Bring: 3–5+ years supervising customer service or operations teams, with strong order management and wholesale/distributor experience.Positive leadership style: great communicator, detail-oriented problem-solver who builds relationships and prioritizes customers.High school diploma required; degree preferred. Why Join? Direct hire, competitive salary, excellent benefits, and real career growth in a supportive, expanding company. Your work will directly shape customer success—make a difference here!Knowledge of ERP, EDI, CRM, or reporting tools Email Joe.Faradie at roberthalf com - this is the best way to apply
2026-03-11T00:00:00Z